Outstanding service! Very happy with the purchase of my Toyota 4Runner. Sammy and Mike were my salesman very helpful and knowledgeable in answering all of my questions. Very genuine and passionate about their work. Johnny was more than willing to help me find the best deal, specifically tailored to my needs and helped me explore various options for financing going above and beyond in every aspect!.Highly recommended anyone to go. Again Thank you very much guys
I went in just over a month ago as I was looking to purchase a Dodge Durango and I saw one here online. Got a call back from Joe and dropped in to have a look at it. Joe was very easy to work with, a people person not pushy at all and just helpful every step of the way. I had to come back a couple days later as my firs time in was a little late but when I did he was the same Joe I encountered the first time. They’re finance manager was great to work with as well as the manager at this location.The staff here knows how to talk to people and how to treat them right. Ask for Joe!
I did extensive research before finally coming across a car that was located at Volkswagen Tracy. I gave them a call and dealt with Alex. He was very easy going. Never once did I feel obligated or pushed into giving him my information. He answered every question and gave me a rough estimate of what my payments were going to be. He was super nice and informative.Once I was set on the car I dealt with Abid, the finance guy. He was extremely friendly and helpful. Once we settled on a final payment, he actually ended up getting us a slightly better deal on the monthly payments. He too was extremely informative and answered every question we had.They even stayed late until we finalized all the paperwork and we were able to negotiate 2 pumpkins into the deal for my kids. I think the best thing about this place is that they were not pushy or rude like other dealers that I had talked to previously. To me, that says a lot about the place. I would 100% recommend them.
Me and my husband are very happy with this Dealership! Alex Ramirez in sales was amazing. Made the whole buying experience pleasant. We are beyond happy with our purchase. Abid Gaffoor in the finance department was very helpful and professional. I would definitely go back. This Dealership has better options, gives the best deals. Happy to drive from Sacramento. Thanks Alex! Happy customers. Love my new car.
I just purchased a vehicle from here and this was by far, the best car buying experience that I have had. Sammy and John took care of everything and were professional and honest. The lifetime powertrain warranty and maintenance package were icing on the cake! I would definitely buy from this dealership again! I love my new Tahoe, thank you!!
Great customer service. Very friendly.Sammy was our salesman and he made us feel like family. He brought our kids coloring books to be entertained.Great experience. I highly recommend.
I JUST WANT TO GIVE A SHOUTOUT TO GENO AND ABID FOR THEIR EXCELLENT SERVICE. I CURRENTLY HAVE TWO CARS AND I THOUGHT I WAS NOT GOING TO BE ABLE TO PURCHASE ANOTHER CAR UNDER MY NAME BECAUSE I WAS TOLD BY ANOTHER DEALER THAT I COULDNT GET OUT WITH A THIRD CAR.. BUT! THEY MADE IT POSSIBLE FOR ME TO GET OUT WITH THE CAR OF MY DREAMS (DODGE CHARGER SCATPACK).. THANK YOU SO MUCH !! I RECOMMEND YALL TO SLIDE AND CHECK OUT THEIR LOT AND GET GREAT AFFORDABLE DEALS!! 😁😁
Had a great experience at tracy Volkswagen!!! Never have we had such a fun experience buying a car!! Alex was an amazing sales guy, very informative and great personality above the top customer service! Abid, the manager and finance guy was top notch at his job!!! Made the purchase of a vehicle the best experience we have ever had. Thank you tracy Volkswagen! Congratulations to our daughter on her new car!
If you’ve aready shopped around for a specific vehicle but found a good deal here most likely it is a good deal, but me personally I wouldn’t buy all the maintenance or whatever they tried to upsell me again
Bought my car from Sammy at Tracy VW. I live in SoCal so wanted to make sure we was in perfect condition prior to making a decision and the 5 hour drive up. He sent me videos and pictures personally and worked with my to make sure I had what I needed to make a decision. Once I decided to give it a go he had the car detailed and filled the tank for me. More than happy on the entire process with Sammy and his team. He took the stress out of making a big purchase and I highly recommend him and his team!
I have purchased over at least 20 new and/or used vehicles and the purchase of my, new to me, 2016 Acura was the best purchase experience I have ever had. Geno Largo was the kindest, most knowledgeable, understanding sales person I have ever dealt with. After the sale he even took the time to connect my phone and show me more features of the vehicle. He assured me that dealing with the finance dept. would go smoothly and he was right. Barry Hill had me in and out of finance in no time. I can not say enough positive words and I will tell my friends and family when in need of vehicles. For me, there is no other place to buy a vehicle. Thank you!
I am really was impressed with Tracy Volkswagen specially the sales man, Alex Ramirez. He really went the extra mile when I needed a car. He is honest and very friendly, walk through the whole vehicle with me inside and out. He is one of the few salesman that isnt looking at you as a cash cow, and wont try to screw you over on a car. Words cant express how much I appreciate Alex, he is such a wonderful person and in the future I will only buy my cars from him. If anyone visits this dealership ask for Alex, and you will see how amazing he is.
I wanted to thank Geno he was an outstanding sales man, answering all my crazy questions. Geno was very knowledgeable and straightforward with what was a necessary option for me. I’m very happy with my new Arteon. Thanks again.
THANK YOU SAMMY!! Sammy Solomon was AMAZING! I’m a nurse and he was able to make my experience fast and easy. Would definitely recommend!
Great experience! Just bought a 2018 Ford F-150 from them and it was a great process. Mike Buffington was extremely knowledgeable about it and was straight forward with no pressure. I love the truck. One item needed to be addressed, a broken drivers window, and Mike was exceptional getting it replaced quickly and correctly. I will definitely go back to them for any future car needs.
We had the best experience at Tracy Volkswagen! Geno went above and beyond to be sure we drove off with the car we wanted at the price we wanted. Every person we encountered was kind and constantly trying to make sure we were comfortable. We will definitely be back. Best service we’ve ever received at a car dealership!
Sammy and the whole team at Tracy Volkswagen are amazing. They made the car buying experience easy and entertaining! I will definitely recommend Tracy Volkswagen going forward.
So helpful and willing to meet all inquiries and needs! Very attentive and would 100% suggest seeking Sammy for help with any questions you might have! Absolutely wonderful experience
Mike and Abid were amazing and super helpful. They got us a great car with a payment that stayed within our budget! Thanks again guys!
Abid did a very good job today and helped us get a good deal! Come in and save some money like I did. Thank you so much Tracy Volkswagen and will definitely recommend to my friends and family.
Geno was a great salesman. He was patient, knowledgeable. I felt no pressure to make a fast choice. Finance guy was also helpful, friendly and non- patronizing. We left the dealership after about 2 hours and Geno delivered my car about an hour later. When I had concerns re: technology, all questions and concerns were addressed and answered to satisfaction in a timely manner. This was probably the most laid-back and pleasant car buying experience in a number of years. I would definitely recommend them to anyone buying a car in the near future.
Big shout out to John Arrousez, Michael Liu, and Michael Almeida for helping us find our perfect car. Great people 👏 love their energy. I highly recommend them! Need a new or used car come and check them out they wont disappoint.
I had a great experience at Tracy Volkswagen! Geno helped me in every way possible to get the car I have wanted. Everyone there was nice and selfless. This is my second dealership I bought a car from and this was by far the best experience I’ve ever had! Thank you so much!
I asked several question online and submitted several forms. Never got any response. Also tried to schedule a maintenance appointment via forms on their website - nobody ever got back to me confirming (or cancelling for that matter) my booked slots.However - they seem to include my email to their spam list and started sending me promos (so Im sure my inquiries did not lost, they just were ignored, but they still use my email from them)So they never really answered me in scope of my needs and interests, just only send me their promos and ads
Just bought my dream car from here this weekend. Just wanted to say that these guys are the best in the business! Ive been going here for a few years now, and every time I come they always know what I need, and never steer me wrong. From the service department to sales, there has always been a great experience. They arent just a dealership, theyre a family. Im glad to do business and continuously do business with them!
Alex is AWESOME! Second time buying a car from him and Tracy VW, very stress free and easy. Alex is very professional and just an overall cool dude, go see him!
Sammy Solomon was great! He was so patient with me and my dad (a cranky but lovable guy) and he helped me get a great price! I visited so many other dealerships and they weren’t budging on pricing but Sammy and his team were more than fair. Thank you Sammy I’m happy with my purchase!
Our salesman’s Sammy was WONDERFUL! He didn’t push or rush us into buying, was very informative and professional. I will definitely be coming back for the next car. Ask for Sammy for a wonderful experience! Thank you Sammy!
Tracy Volkswagen made the car buying experience truly easy and supportive. Compared to other dealerships and experiences, Geno was the most personable, and not your typical car salesman. John in finance also did a great job breaking everything down and genuinely felt like he simply wanted the best for us. Highly recommend this dealership!
I had a great experience today buying my new truck!!Geno and the rest of the team worked with me to find the right deal and get it done. 10/10 WILL buy here again!! Thanks again guys!This is exactly what car buying should be like!
Great experience shopping at Tracy Volkswagen. Worked with Geno buying a used car from their lot. Came in and he was very helpful from the start. Straight forward and was able to get us a deal that we were looking for. Finance was also smooth sailing when we moved to work with Abid. Paperwork was fast and painless. Nothing but good things with my experience from these two and Tracy Volkswagen. Come by and ask for these two if you’re in the market for a new car!
Dealing with Tracy Volkswagen was a good experience. Being a buyer in San Jose I was a little nervous about trying to buy a vehicle over an hour away but Mr. Curry helped me calm my nerves in no time. He provided all the info I needed along with pictures of everything and I mean everything. Once we were in the dealer we had no surprises, no arguing, no awkwardness. I would recommend this dealer to my grandmother.
Great experience working with Sammy Solomon. Smooth and seamless transaction. Great price for a great car! Highly recommend Sammy and Tracy VW! The even detailed my other car I left at lot when I drove my new car home!
So incredibly happy with the experience my wife and I had yesterday. Came in knowing the exact car we wanted. With the help from Geno and Johnny, they were able to get us the best rates and price for our new 2019 Ford Explorer Sport. Would definitely come back to this company in the future!
Best dealership in the Bay Area. I visited multiple dealerships across the Bay Area. Till I was lucky to meet the sales representative Kwanius that was very informative, professional, have a great customer service and active listener he was listening to all details to make sure we find our best fit.then we met with the finance director Abid that worked so hard to with the mangers to get us the best deal. All mangers and staff are so friendly. Definitely recommends doing will visit again soon.
I recently purchased a truck from Tracy Volkswagen, I have to say hands down best dealership experience I’ve ever had the staff is great and not pushy at all. Joseph is an awesome salesman he was very patient and answered all my questions and even stayed late to make sure we completed the purchase, very personable and knowledgeable. I highly recommend Tracy Volkswagen if your looking to purchase a vehicle!
Company will throw in hidden fees and pricing after going through this dealership I have been qualified in another dealership and got the car for cheaper monthly payment for same exact pricing car
I worked with Geno, when I say he has patience, he definitely does. I walked in with my 11 month old twins, and he was willing to watch them while I do an test drive. Very nice and worked fast, I was in the dealership for no more then 2 hours and everything was complete. I would defiantly recommend every I know to go check them out, especially with low prices and all the great warranties they give you.
Fast and friendly service. Alex went the extra mile not only assisting me with what I wanted but as a customer. Exceptional service and support. Definitely a great place that meets every customers needs when it comes to cars and service.
Went in wanting an Atlas, came out with an Atlas. Sales team was great, asked what we liked, showed us a few models nice and easy. Sales person was not pushy which is a big Plus who the hell wants to deal with that! Eveything was great, didnt go back and forth on the price all day. All and all Great car buying experience, would recommend checking out if buying a car.
Really good service all around and super friendly. My guy Joe was knowledgeable and easy to work with and made sure everything was squared away and all my questions were answered. He really went the extra mile that other salesman at ordinary dealerships would not. John was also extremely helpful finalizing the paperwork making sure I completely understood the process which was really nice.
Michael & Abid did an amazing job! Took great care of us. 100% recommend! Customer service was fantastic!
This is where I purchase my used car. So far I have no problems with their service area.
I bought my used 2021 SEL R Line Tiguan from Tracy Volkswagon 3 weeks ago. This is my 3rd Volkswagon. I shopped around many different SUVs but kept coming back to Tracy Volkswagon. Michael in sales is who helped me. He is very knowledgeable about cars and other brands as well. He is friendly, and very helpful. He was never pushy and never rushed me to make a decision. It took me some time to make up my mind, once I did Michael even stayed late after closing to make sure I got the car I wanted. Johhny from financing stayed later as well and really helped me stay in the payment amount I wanted. They made the process of buying a car very stress free. Which I appreciated. I love that this dealership also provides the lifetime power train warranty. If your looking to buy a car new or used you cant go wrong with this dealership!Joy Albayeros
We initially came in today to just look at cars and see the options we have but Kwanius, if I spelled his name correctly was a very light person to speak to. The car buying process turned out very easy and he was pretty knowledgeable, he’s very sociable and helped us get the car we came in for. We were in and out pretty fast, their finance guy and the manager I believe, worked very efficient as well.
We had the best experience at Tracy Volkswagen Abid was excellent in customer service and finance . He was efficient thorough and hospitable! I highly recommend coming here! It was a great experience I’m so happy with my purchase! All or was a great associate as well!
Went into the dealership to just look at vehicles but with Abid and Alex helping us we ended walking out with a new atlas. Great experience and great customer service from both of them! Highly recommend Tracy Volkswagen!
Thank you Sammy for helping my car buying process to be so easy and relaxing! Top notch all the way!!! Tracy VW is the best! Got my dream car, got a great deal, and was treated with respect the entire time.
Michael and Abid were great. They had amazing customer service. Michael helped us choose our car and Abid was helpful in financing. I would recommend them.
Great place! Alex was my salesman, did an amazing job, I am very happy with my purchase. Highly recommend!
Sammy was amazing to work with! He had lots of knowledge on the car we were looking at and gave tips and pointers during the our test drive! Now we have our perfect family car. The finance guy Johnny was super friendly and was very informative about the extended warranties and maintenance plan. Our experience was amazing!
Kwanius made our car buying process so easy! Such a nice guy to talk to and we are so happy with our new car! Thank you!!!
We did a ton of research on cars and what we wanted. We called the Tracy VW and spoke with Alex and from that phone call we were sold on the customer service. From the time we walked in to the end of the transaction was amazing. No hard selling and very transparent with price and upgrades. Mike and Abid took amazing care of us and made us feel like part of the Tracy VW family. It was like buying from a friend! Highly recommend this dealership!
The purchase went smoothly and the staff were warm and friendly. The price was fair and the car was charged and ready to go on my arrival. When a missing accessory was not found the GM Patrick Connelly immediately responded and helped me secure the missing charger. He was very helpful and polite. Thanks to all for selling me a great car. I love it!
I had such an amazing experience here. after visiting multiple car dealerships & not finding a car i came here & was more then satisfied with my experience here. the workers were so down to earth & chill it made me feel so comfortable with being a first time car buyer. i found my perfect car with the help from the amazing staff. definitely would recommend this dealership to everyone !!
Found the EV I wanted with all the features. Thank you Mike and Albie.
Mike Liu and the rest of the team at Tracy Volkswagen provided the most professional, fun car-buying experience I could have imagined. I went in to see a 2015 Subaru Impreza with my boyfriend and Mike was patient and compassionate, and never pressured me as we took time to decide whether to move forward with purchase. He was knowledgeable about the vehicle and always deferred to colleagues if he couldnt provide an answer. He and his managers were only ever fair in negotiations, and I got a killer deal on the vehicle. He was always responsive to my future detailing inquiries. As a woman, I have so often felt condescended when purchasing a vehicle. Although I did sometimes feel like other employees were deferential to my boyfriend during the process, Mike respected me as the buyer and was never patronizing. That being said, the staff across sales, finance, and service provided an overall excellent experience, and I highly recommend car shopping at Tracy Volkswagen and buying with Mike!
Super happy with our new truck! Gino was super attentive to our needs and made sure the truck was nice & tidy before we picked it up! He’s pretty awesome and we recommend Tracy Volkswagen to anyone looking for a new or used vehicle.
I had to have my car towed to Tracy VW and they were able to figure out the problem and fix my car. It took a little longer than expected, but they gave me a small discount for the inconvenience. Im happy my car is fixed and running well after Tracy VW serviced my Jetta TDi.
Abid and Mike were great to work with. They were helpful and went over all the options with us to make sure we got the best deal possible. There warranties and service plans are amazing as well. Highly recommend!!!!!
I couldnt recommend a dealership and their team more. From the moment I walked onto their lot, through the purchase process and getting additions added to my vehicle, the service and experience was amazing. Their used car selection is huge! Although everyone is great, ask for Tarik or Thomas. I will buy my next car from this team. Thank you team Tracy Volkswagen for all you do to take care of your customers!! Satisfied customer for sure!
Geno was our sales rep and he was very helpful with the deals. Everyone there was very friendly and service was great. We just bought out our last Saturday 😁
I recently purchased a vehicle from Tracy Volkswagen and had an overall great experience. The staff was extremely easy to work with and made the car buying process stress free. Tracy Volkswagen by far had the best deals. I would highly recommend working with them to purchase your next vehicle. Ahbaid, Michael, Howard and Thomas especially made the process that much easier!
Bought our second from Abid today. It was an amazing experience. Got the best deal. He’s super amazing!!
We had a wonderful experience with Geno. Hes very genuine, friendly, professional and knowledgeable! A+++ service!!
The workers here are very friendly. They helped me with getting a new 2021 GLI. Especially Michael, he helped me with my trade in and everything. I recommend him. He’s great, friendly, and does everything to get you the best deal!
Good service. A complimentary car wash with service would have been great.
I had a wonderful experience purchasing a new Tiguan from them. Geno Largo made entire process stress free and pleasant. He was very thorough and knowledgeable. He made the entire process very personalized as well - talked with me what I wanted to talk and engaged me really well. As long as I am in the area or considering volkswagen, Geno is my go to...definitely recommending him to my buddies..
We had Sammy help us finding a family car. He was very helpful and we are happy with our car. Thank you
Sammy Solomon was very personable he answered all my questions and made my buying experience easy. He worked with what I came in with and worked with a plan of credit I needed and out the door with a new car.
Amazing service, just bought a 2018 skatpack and they take really good care of you, I definitely recommend
Avid was the best finance guy ever!
I bought a Toyota Tacoma from this dealership yesterday and it was a great experience. Joe was my salesman, we went on a test drive talked about the vehicle and doing some 4x4 excursions, then started the process. My loan guy was Barry and he was great to work with we had a good debate came to an agreement and I walked out with a new Truck. Great experience would highly recommend. And I do want to say this... when buying a Tacoma the early bird gets the TRD OffRoad in Cement gray.
Tracy VW is awesome and Sammy was a pleasure to work with. This was the fastest and most seamless car purchase of my life.
Really good customer service. Reccomend coming in to buy a car, they took really good care of me & my family. Feel confident in my purchase would come back.
Kwanius is a great salesman patient and answered all questions we had about the car.
Honestly had a great experience with Volkswagen in Tracy. Super friendly and really knew how to please my fiancé and I needs. The price was right along with the extra warranties helped with our decision with buying a car. I want to thank Mike and Ahbaid for helping us out. Great conversations rather than sitting in awkward silence talking about cars we weren’t interested in. Thanks Mike for being patient and made sure we chose the right decision on our vehicle!
I ordered the wrong type of oil to service my car, so I called to see if I could purchase the recommended oil from the dealership. They had it and let me know I could come in and pick it up. Maybe because it was around lunch time there was only one person in the parts department, but he was very helpful in taking care of the customers.
Went there yesterday to look at a fairly clean 2014 ram 1500 listed at $22,498. Everything was going smooth until they started run numbers. They took all my credit information and when they came back they gave me an estimated interest that they were basing all the numbers on (Which was 7% by the way). Me and my dad realized something was up and decided to do some quick math. This $22,500 truck quickly turned into a $37000 truck. At this point me and my father left. After we left I got an alert on my phone that a credit report was ran. Overall just a terrible experience
Came down to the dealership in an urgent situation looking for a good, reliable car to move cross - country! Geno helped me settle on a super nice Chevy Volt and even worked with me on a tricky situation in terms of financing for the loan.The team is solid, the service team even installed a new battery for me and I only have good words for these lads!If youre in store, ask for Geno. The guy is hands down one of the best people you can have by your side when purchasing a car!-
Sammy did a great job and made the process as easy as possible. Thanks to everyone at Tracy VW.
ALLLLLLLLL I ask for the owner of this dealership is to please send the finance manager Abid or whatever his name is, back to school for some basic math classes so he can explain how the payments are calculated. This dude couldnt explain how my payments are calculated. DUMB AF. please make sure to check you calculations before you deal with this IDIOT.
First! Great experience 👍 easy transaction fair trade and friendly service! Gino our salesman was great he was ready and knowledgeable. I highly recommend Tracy VW. For all you car needs!
They are great getting the job done with the best deals. Geno was a great person to work with! Highly recommended!
I had such a great experience at Tracy VW. I was in the market for a new car with the intention of trading in my Mercedes. Thomas, Kylan and Ahbaid did an amazing job getting me the very best deal. I am completely happy with my new VW. I appreciate the time and effort put in from Thomas! Buying a car can be stressful and I felt a little overwhelmed at first and he really went above and beyond in making sure my needs were met and helped secure a very good deal for me. I am more than happy with my purchase and HIGHLY RECOMMEND Tracy VW if you are in the market for a new car! :) Thanks again, Kyan, Thomas and Ahbaid!
Third car I’ve bought in the past year (other two were from other dealers). Honestly these guys are great. Such a pleasure to deal with, so genuine and don’t try to nickel and dime you. Really appreciate their help and honesty. Great dealership. Big shout out to Mike and Ahbaid who were awesome.
A very pleasant experience! Everything was smooth, the people (Geno, Ahbaid, Safi) were helpful and amazing. Was in and out of dealership within 2 hours, they also got me a lower rate than my bank offered! Recommended!
Geno and Abduhlla were super friendly and understanding. Got me a super great deal on my 2020 Honda Civic. Definitely would go back for another car.
Sammy was super helpful! Friendly!
Great people, great price, great purchasing experience. Geno, my sales, knows GTI better than anybody.
Great experience with Joe, mike and jon at Tracy Volkswagen. Best service ever!!!ThanksWade
Everyone at the dealership has been so great. I have worked with Joe Brightenstine and Michael Buffington, as well as other salesmen and they were very helpful. The process of buying our car was very fast and easy and we are happy with the overall service. My family and I will definitely be recommending to friends and family.
First time here and it felt like ive been here 1000 times Kwanius greeting us at the door and made us feel comfortable. Overall sales communication was super easy super simple how it should be.great deal on msrp. Overall how it should feel going to a dealership great experience and will probably be back for my wifes next car!
I had an amazing experience! Thank you to Ahbaid and Joseph and Patrick! Very helpful gentlemen ! Thank you again guys, your awesome!!
Abid and Micheal B and Joe helped me with buying my 2021 Volkswagen Atlas. They went out of their way to give me a great buying experience. I would recommend Tracy Volkswagen for anyone looking for a new or used vehicle!