I am really happy with the service I received from G&G garage doors. I had called another place and they wanted to charge me over $1000 but G&G was able to come out same day and install a top quality system for me for $650. From the moment I called and spoke with Blanca on the phone, I was given unparalleled, dedicated customer service. The installer Brian, arrived on time & made sure to advise me on my options for fixing my existing door or installing a new system. I chose the latter, install took about 2 hours, he cleaned up his work area and gave me great instructions on how to use the system. Overall, it was a wonderful experience and they exceeded my expectations. I absolutely recommend G&G GARAGE DOORS!!
The entire experience went smoothly!Great customer service- initial appraiser Tom was excellent!Scheduling was excellent!Installer Brian was excellent!Only issue which is very upsetting to me was the lack of materials to seal sides of garage.Not an issue with the installation or staff but due to lack of supplies!However, now I’m concerned that follow up to complete this will be put on back burner cause everyone has other appointments to complete. but that’s my fear/ not a reality so I’ll see what happens and update this review!
I’ve been using G&G for well over 25 years. I’ve referred hundreds of homeowners and builders to them. None were disappointed. I’ve never had a bad experience with their products, craftsmanship or service. I was initially concerned a few years back when the original owners retired but the current ownership and service team will not disappoint.
These guys are awesome! Fantastic customer service, super kind and did a 👏🏼 Great job. Thank you!
Quick service, very knowledgeable, and the technician took care of our problem easily. Will definitely call again in the future. Thank you!
Your service installer, Michael Hall, did a fabulous job. He was friendly, efficient and very knowledgeable. He showed us how to set our remote as well as selling us replacements. We are very pleased with our experience and will be pleased to refer our friends to your company.
Excellent customer service, Jorge did a very good job … I will refer your business to others …
Did an inspection and cleanup on garage door and provided two new openers. Just what I needed
Johnny and his assistant were great. Kind, thoughtful, thorough and professional. They asked and were able to arrive earlier.The job was complete in less than an hour. They followed up, making sure I understood all the mechanisms. They reminded me about the warranty, and taught me how to lubricate when needed. The assistant made sure my existing equipment wss oiled today.Im sorry I didnt catch his name. But he was complimentary of his boss and co worker.Completely satisfactory service and nice, efficient guys.
The technician was very professional, courteous, & efficient. He explained the problem & repaired it promptly. He answered all the questions I had & made sure everything worked fine before he left.I am very pleased with his service. I am definitely calling G&G again in the future for my house & rentals.
Great customer service. Very professional and knowledgable technician. G & G did the original installation many years ago and they stand behind their work! Recently completed a tune-up and 21 point inspection.
Great service very polite tech and experience job well done
We love the door but there is a gap on the right side that we told the estimator about. The concert is uneven as we learned from the installation of our old door. The correct bottom molding was not ordered so we have to wait two weeks or so to get the rubber piece. Also, the door is nosier than our old door. A neighbor stopped by and got a business card after viewing the two doors on our block. We are waiting to see how helpful customer service will be.
Best customer service ever. My garage door was installed on 08/17/2021. On the following day there was an issue with the censor and I called the office and the receptionist was so kind and so accomodating to the problem and next thing I know a technician was at my home. He explained the problem to me as I looked on. He was very courteous. Problem solved and that made me a very happy customer. G&G was very affordable and they had a way better deal than Mesa garage Co. I would recommend you anytime to all my friends with garage issues. 👌💯
Technician was sensitive to pre scheduled time--called to inform running behind. When arrived, he informed us of all necessary details, worked efficiently, and after completed job he told us what he did, how we need to maintain garage doors, reminded us to send in for warranty. He was easy to work with, friendly, and did a good job.
Great company from start to finish. Calling in to make the appointment was easy and professional. The workers the came were knowledgeable, timely, kind and tidy. Thank you
Jorge did a great job with my installation. He took great care with the installation. I appreciated the extra time he spent to walk through the set up and ask me if I had any questions. He made sure that I was happy before he left.
Great team of people, ordered my new garage through G and G team. Nancy was awesome, patient and answered all my questions. I can only imagine how irate some clients wouldve been due to all supply delays. Everytime I called in for a status on my order Joana and the rest of ladies were awesome! Big thanks to Ernie for the install.
John was very professional and did a wonderful job.
I highly recommend G&G. Service technician was professional, answered all my questions, didnt try to sell me products not needed; his arrival was on time, he was friendly and provided basic tips on my door maintenance. I have used G&G previously and will continue to do so. You will not be disappointed!
Our technician was well qualified; at least with the completeness of explanations that we had on the following subjects:1. Our 30 yr old double door had a split starting a the top of the middle seam and traveling down the middle of the double garage. At some point we were at risk of the door “falling apart.”2. Anyway, the risk associated with the garage door itself meant that he could not add a piece of equipment to the motor that enhances our risk of using the defective door.3. That led to our consideration of replacing the doors and the openers for a more unified and standardized system.This will take us time. One of us is a researcher and the other specializes in cost containment. Either way we feel well informed by Chris and we expect to hear from the sales staff next week.
Highly recommended. They gave me a quote over the phone and stuck with it after completion. No attempt to up-sell. Competitive price.They communicated when they were a bit late.The Tech was polite, thorough and explained what he did.I had two other companies who came to my house and were absolute scam artists. Claiming repairs that were not needed; used the exact same up sell claiming because I had a heavy, insulated door I needed the upgraded springs costing $1200! I looked up the part online...$90 at Home Depot.I kicked them both to the curb.Highly recommend G&G. Beware of others!
At the G & G show room, I was able to see exactly what the glass door I wanted would look like and how it would function. The lady who came to the house to measure was super experienced and I was confident in her measurements and the fit. The door arrived 6 weeks after the order. Installation was smooth and very professionally done by Jon and Estiban. They were polite and did a fantastic job of the installation. Made in AMERICA, represented by a local business and jobs with local people. So glad I chose G & G.
I needed to have the garage door springs replaced since one of them had broken after 20 years of service. the technician was professional, knowledgeable and efficient in his task and completed the job quickly. I was very satisfied with the entire experience.
On Friday received a call to schedule the appointment for the following Tuesday between 10:00 and 12:00. The technician, Miguel, called when he was about 15 minutes away and was at my home at 10:30. He proceeded to introduce himself and got to work. He was fast, polite and informative as to the workings of the garage door opener he was installing. Finished in about an hour, cleaned up said thank you for your business and was on his way. A truly professional, fast and delightful experience.
Local beach company. Have used them for over 20 yrs. Prices are honest and competitive. Friendly staff and prompt service.
Showed up without a mask, we were fully masked. I asked if she was vaccinated, she answered that she was not. I asked if she minded wearing a mask, she said she did, but that she would. While walking back to her car to get one she asked if I was vaccinated, when I said yes then she proceeded to ask why it mattered then. I then had to explain to a complete stranger that I was immunocompromised. The fact that its too inconvenient for her to wear a thin piece of cloth over her face unless I justify it by revealing confidential information means a lot.Its called common courtesy. Respect strangers by trying to protect them, not demanding they justify themselves. Assume everyone has only half a lung like me and maybe that its worth the small price of wearing a mask. I have a life threatening disease and envy anyone whos biggest concern is that they just dont want to be inconvenienced by a thin mask.This says a lot about them, and therefore I wont be doing business with them.
Brian showed up the same day I called! other places told me not till Saturday.. and it was Wednesday! Plus G&GG did an A++ job! Very satisfied I would recommend.
I had such an awesome experience with G&G garage door company. They replaced an older unit with a genie silent max, come to find out they installed my old genie pro max unit 16 years earlier, which held up great over the years it was just time for a safer quieter unit. This is a company that has been around for quite some time and continues to provide value and great service throughout the years! The quality and expertise they provide was amazing and I would highly recommend they’re services to any of my friends and family.
The young man who did my work was courteous and thorough. I’m very pleased with the work that was done and my new garage motor and keypad.
I have used them many times before and am always pleased with their communication and their work!
We needed a new garage door and based upon recommendations from other family members experiences we contracted with G&G Garage Door Company. We are very pleased, while it took a while for the door to arrive at their shop, they installed it quickly after they received. Great technician. We are happy customers...
I had a Liftmaster 8500W installed. G & G sent two excellent installers. Their work was neat and they left the area clean. They were on time, courteous, and knowledgeable. in other words you could say professional. Pretty impressive to me. Hopefully G&G knows these guys are out there making the company look good. I would recommend them to a friend or anyone. No complaints.
They installed our original garage door and have done all service related issues ever since. They show up on time, are courteous and personable, and have resolved the problem each time. Shout out to Raul (aka Jorge), thanks for the great service experience!
The service guys who came today were great! When we bought the door 3 years ago the installers were excellent! Everyone we’ve dealt with at G & G have been professional, straightforward and easy to work with. We highly recommend G&G.
Jorge came and installed my garage opener I purchased through Home Depot. He was professional, fast and knowledgeable. Highly recommend
George was on time, efficient and knowledgeable. He took time to explain the problem and answered all my questions. He was very polite and respectful. I would recommend G&G Garage company any time
They were very professional and timely. The work they did was fantastic and they had the best price on top of all of that. I highly recommend going with them for your garage door needs.
Easy to set up an appointment. They confirmed by text. Ernie was very professional and friendly and fixed our door in a short time. Id highly recommend G&G.
I called G & G Garage door Co. in a panic late in the afternoon yesterday, and they had one of their technicians here the very first thing this morning! My appointment window was between 9 and 10 am, and the technician got there promptly at 9:15. Michael (the technician) was courteous, efficient, and knowledgeable. He had my garage door fixed in record time, and alleviated that particular stress from my life 😁. THANK YOU G&G Garage door Company! I recommend them 100%!
G and G came out right away and fixed my garage door for me, plus they were very affordable!
We chose G & G Garage Door Co. partly because of their high rating, but also because it is a business local to us. The people were friendly, responsive, and informative. The door was delivered sooner than expected, installed quickly, and the installers answered all of our questions. They even came back the next day since we went out to dinner while they were working to make sure we understood the phone app and to answer any remaining questions. We would highly recommend them!
Mike, the gentleman that came to install our garage door opener, was very friendly. He answered all of my questions patiently and knowledgeably. He and the gentleman who came with him to assist (i didn’t catch his name) did the work quickly and professionally. They walked me through the features of the product and made sure i didn’t have any questions/concerns before wrapping up their job and leaving.
Came to the house for the estimate, worked with us, and gave us a nice price on our old retrofitted garage.
My service guy was amazing very courteous very knowledgeable would recommend G&G to everyone, above and beyond customer service love everyone at G&G Garage Door Co
I have used G&G for years and appreciate the knowledge, honesty and helpfulness of the men who have come to repair or maintain my overbuilt, very very heavy door.Thank you!
From start to finish, absolutely top notch service by the staff of G&G Garage Door Co. for our new garage door. Everyone we spoke to was polite. Miguel, who came to install the door, was fast, friendly, and efficient. Glad we chose G & G!
The technician arrived on time. He proceeded to do a throughout inspection of our garage door and explained to us what the problem was. Very pleased with the service and we will definitely use their service again. Thank you!
Scheduled quickly, call 30 mins before arrival, quick, clean and courteous!
The entire process was fine. Scheduling for a quote and install was quick and easy. I had two issues throughout the process. First, I was told I would receive a phone call when the guy was on his way to my house for install and never received any call. Second, the guy who came for final install asked for a check for final payment stating that there would be an additional charge if I used my credit card to pay via their link. I made the full payment via the provided link and was never charged any additional fee. I can only imagine why he was asking for a personal check...In reading other reviews, I see others were assisted with setting up the phone app, however when we asked about assistance, we were told to figure it out ourselves.
I always go to G and G for all my clients Garage Door needs!Evan JayReMax
Ernie showed up when he said he would and did an excellent job diagnosing the problem with my opener as well as adjusted the spring on my door so the opener works beautifully. He did this all in under an hour. Very pleased.
G & G handled my business professionally *and* personally. Nancy had a very straightforward conversation with me in the our first meeting. Unlike other garage door companies, I did not sense that she was a yes man :-) to secure my business. Despite G & G being the broad local installer of Clopay for Home Depot (which I didnt know until after I had solicited their help), Nancy was very real and seemed genuinely interested in getting me what I wanted. The staff at G & G, and the installers, too, were all quality individuals and performed as you would expect from a first rate establishment. I am an electrical engineer by profession, and very exacting about what I want. I was very satisfied with what I received from G & G and Clopay. And, as an added bonus, my installers, Jon and Brian, left me (accidentally) with a heavy duty crowbar, which I hope they will be dropping to reclaim :-).
Jonny was fast, knowledgeable and professional. Thank you so much. Ask for Jonny!
Our door spring broke and G & G was able to fit us in the very next business day for replacement. Eric came out and replaced both springs in less than an hour. Were very happy with G&G and will definitely use them for all our garage door issues.
Very nice and professional team. They got everything done quickly and cleanly. There was great communication throughout the whole process. I would definitely recommend them to anyone needing a new garage door!
Great service and communication! I had a garage door issue pop up over the weekend; called first thing on Monday, and they were at my home to fix it within 4 hours. Parts weren’t immediately available but they got the door working while things are on order. I’d recommend these guys any day, and wish all businesses were run this efficiently.
Good customer service and communication. The installation was on time and the installers did such a good job on my custom wood door. Looking forward to years of use with this beautiful product.
G & G did a great job over all. From coming out and giving a Free quote, to scheduling and the installation. Joanna was very nice when I contacted the office and Albert the office manager was very helpful and answered all my questions. Chris was great installing the garage, they came on time with the given time range and was quick to install the garage in timely manner. Thank you G & G, I will definitely refer y friends and family to your company.
Installer Ryan was punctual and extremely helpful. He went the extra step to help my elderly mother to understand how to operate her new garage door opener and even helped to program the cars garage door opener. What a great guy and a testament to your companies work ethic. Great experience. Thank you.
Installer was friendly and courteous. Install took less than one hour. Installer than programed all my extra remotes.
Overall it was a great experience! The technician arrived timely, completed the job quickly and showed us how everything worked. The quality and price were excellent!
Weve been incredibly happy with the friendly customer service and expertise of G&G and their installers. Albert worked with us to get our garage door opener at a competitive price and stands behind their work, so if there are any issues, they will rectify it. That peace of mind is very important to us, especially these days. Albert and his team are very professional. We were so happy about the garage door they installed for us over 8 years ago, that they were the first ones we called when it was time to upgrade our garage door opener. Bethann is amazing and has been incredibly helpful throughout the process, making certain everything was done to our complete satisfaction. The same is true of Ernie who recently installed our garage door opener. He did a great job and was very helpful in answering all of our questions and addressing our concerns. We cant say enough good things about G&G and their integrity throughout the process.
My cable on the side of my garage broke and G&G Garage was able to book me an appointment for the next day. They did a wonderful job and my garage is up and running like normal. Highly recommend this place!
I called G&G garage doors and got my service for the same day. I was given a 12-2pm window and Jorge was here at noon.Mr garage door opener was repaired and service promptly and now runs again. So nice and quiet after the service. I also loved that I wasnt asked to replace the entire motor but just the burnt out capacitor was replaced.I love using this company and would highly recommend them to my family and friends.
Very pleased, prompt, courteous and most importantly fixed itHighly recommend and they kept me informed on the progress
Great service! I have relatively complex technical issue with my garage door. The technician Mike was very helpful getting it resolved. Thank you for the great service!
Their customer service is excellent, very professional and knowledge staff. Friendly and efficient. I would 100% recommend them.
Your staff is wonderful!! Pleasant knowledgeable and go the extra to complete the service issues.Thank youReally appreciate G & G Garage Door
Only the best is good enough for my mother (and my customers) thats why I use them.Excellent service down the line thanks for all youve doneRegards KO
Quick and efficient installation of a new Liftmaster - fully set up and ready to go! Super communicative installer who answered all the questions I had.
Our opener was showing excessive opening force and after noticing the G&G sticker indicating that they installed it - I decided to give them a call. The receptionist was nice and friendly and offered an appointment the same week. I was notified by email and text message of the upcoming appointment. The service technician stated that it needed a recalibration and a tune up - basically he adjusted the springs and sprayed lube on all of the rollers/bearings. Tune up costs $95 - he was at our house no longer than about 30mins. The door no longer makes loud creaking noises and the error code is gone! Great service, prompt and friendly. Would recommend.
Im just adding a plug for G&G Garage Door Co. My garage door was stuck closed (jammed behind a piece of drywall) and I had NO access inside. Plus the opener mechanism had been acting erratically. The G&G guys came out on time and, after some initial head-scratching, quickly figured things out and had the door raised and all opener anomalies sorted out in short order. Nice guys, good workers, reasonable. I would definitely use them again.
George was very professional. He did exactly what I asked for. I would recommend G & G Garage Doors to anyone that needs their door repaired. I will definitely call them again.
Just a quick trip to install a logic board in our garage door opener. They installed it quickly and professionally.
I had a broken garage door opener replaced. The installer ( sorry forgot his name) was friendly, informative and professional.He finished the install quickly, explained everything I needed to know in order to operate the new opener.Again, very professional!!!
The technician George (Jorge) was very professional and knowledgeable. He was able to diagnose the problem with the garage door opener and repaired it.
Quick and work quality amazing!! Will be recommending to others!!
Prompt, professional, efficient. Solved our problem (worn bearings) and checked it all out. I’d definitely go to these guys again!
Excellent service and price. Very professional and got the job done well.
On time get to the point. Not sales pitch no extras.
This guys are great, very profesional, excelente work, they went the extra step to make sure the equipment I already had was working correctly. I will strongly recommend them. You want high quality professional installation, call them
Nice work, minor issues only
Garage opener. Hour or so was done. Efficient and knowledgeable.
Friendly, efficient and go above and beyond to get the job done. Highly recommend!
Eric new exactly what was wrong as I opened the garage door. He told me what my options were. He was extremely nice and knowledgeable. I would highly recommend them.
Mike was warm, friendly and kind. He found the problem and repaired it quickly. Will definitely continue to have G&G handle all of our garage door issues. They installed our door over five years ago and have quickly handled the few glitches we have had.
I called G&G to complete general maintenance on my garage door. After 17 years, it was loud, rough and concerning. The G&G office was responsive and easy to work with and their technician was on time and pleasant. He explained what he would look at and walked me through his finding when he was done. My garage door is now operating noticeably smoother and quieter. Thanks G&G!
Very knowledgable and helpful
Initial meeting went well the installer was prompt and quite professional and I look forward to continuing my business with G&C garage door company.
Professional and friendly. Highly recommend.
I needed to get my garage door opener repaired and the gentleman who helped me did a great job. I bought the opener from a local hardware store, scheduled an appointment, and in less than 2 hours my garage was opening like new. Highly recommend G & G Garage Door Co.
G & G recently installed 6 new garage doors in our small apartment building in Redondo Beach. I could not have been more happy with their work. Efficient, good attention to detail, great communication & fair prices. They showed up on time and left the area clean when finished. Doors look great.
Exceptional customer service.You have helped me tremendously on my first garage door repair. The only reason I gave you four stars was because I was driving. 5 Stars in my book.
THE BEST! Kind, courteous, prompt and very fair! Been doing business with this company for years, theyre fantastic
G&G office staff and field technicians could not be more nice, punctual and awesome. I rarely leave reviews, but after a terrible experience with another garage door company last summer, G&G have really taken great care of us and are so lovely .. thank you so much
Beautiful service.. quick and professional.. thank you!
I regret not getting the young man name but he was very professional and kept to the time he quoted to be done with job. He spent time explaining how to use the system and provided recommendations. Outstanding customer service. Thank you!!!
Our garage door was installed today and we just want to say that Eric did a fantastic job! Such a nice guy, answered all our questions and informed us about the warranty. We dont do a lot of reviews; we get busy sometimes or we just simply forget but today we really wanted to take time and just compliment a worker who did a job well done. Thank you Eric and G&G.