I was very satisfied with customer service and communication provided by Smart Window. The sales presentation provided by Tony was detailed and informative. They kept me informed throught the entire process and provided detailed updates and status. The installation was done in professional manner. My wife and I are very happy and would gladly reccomend Smart Window to all our family and friends who need thier service.
No pressure sales, friendly& knowledgeable . Great value on custom windows. Installers worked fast, friendly & respectful and cleaned up thoroughly afterwards. Every person we interacted with was kind and helpful all the way through the process. I have already seen a difference in cooling my home. I recommend Smart Windows.
My husband and I were very impressed with Smart Window. We looked at many companies. Smart Windows wasn’t the cheapest but they had better quality product and professionals. The presentation of our different options was very informative. And they told us what to look out for even if we didn’t choose them. Installation went smooth. The installers were efficient and showed us how everything worked. The windows are great. They’re so beautiful and the little slide up ones I got for the back are bcrazy cool! They have these nifty locking mechanisms. We used to use a stick. I’m just sad we didn’t get them for the entire house. We will definitely come back to Smart Windows.
Everybody was very professional from the sales to the installation and everything in between I love the door it’s top notch and would strongly consider using them again in the future. can not wait until I can do the rest of my windows thanks guys did a great job
If anyone is interested in replacing windows in their house my wife and I would highly recommend using Smart Windows in Torrance for the job. Their product is great at insulating for weather and noise. We live on a busy street and the noise reduction was immediately noticed. Also a honorable mention for the installers Byron and Jorge who did a magnificent job installing windows and did a great cleanup afterwards. You can’t go wrong with these guys. Thanks again to Smart Windows.
Made the process easy. Great window, good price (competitive and best bid I had if three for the windows I had replaced). Communication was good start to finish, and certainly with an added focus on kind, professional customer service. Scheduling was as easy as a text for me - crew showed up on time, know knocked out install while we continued to work from home. Nothing but positives here on what is...well let’s face it, not the most exciting thing - replacing windows! Haha. Props to the entire Smart Window Team. The new windows immediately made a difference in the three rooms we had installed. Keep up the good work and great customer service.
I was nervous this company was a scam because of how affordable they are and they were so kind and not pushy, so I thought, what’s the catch? There is no catch. LOVE my windows! They are the highest quality that Home Depot showed me but half the price. The installers were super respectful of my furniture and garden that was outside one of the windows (which I was nervous about but they were so careful!) I have nothing bad to say about this company honestly. I’m recommending them to everyone I know and if you have any questions you can even email me lol I’m not getting paid or compensated in any way for this review, I truly just really appreciated the honesty, helpfulness, and affordability of this company. Lastly, as a woman, I felt like a few companies we looked at tried to rip me off based on their assumption that I didn’t know anything about windows or home repair (they’d be right) and this company didn’t do that at all.
This company was nothing but great impression from the time they contacted me up to the day they completed the project. They kept me updated every step of the way. Once the materials were shipped they wasted no time in sending their crew to complete the installation. The crew effectively carried out their timeline of 4 hours to install 2 windows and glass sliding door in a very systematic fashion. They worked fast but not hasty or sloppy with their tasks. They cleaned up after themselves and made sure there are no debris left in the area. The project was satisfactorily executed. Our neighbors were impressed as well that prompted a couple of them to get the company’s information for consideration in the near future. In sum, I am very happy with this project and will not hesitate to refer the Company to our friends. Thanks a bunch SmartWindows!
We had new windows and doors installed by The Smart Window Company recently and we were extremely impressed with the entire process. From the Zoom meeting to review the process and their products to the installation. We even had a minor hiccup but didn’t pay a penny until the installation was completed and we were happy. Customer service is top notch. We have already recommended them to neighbors.
Smart Window Company was really fantastic! I had a Zoom chat with Tony, and we talked through what I needed done. He walked me through all the features on his products, and gave me a really reasonable quote. The windows arrived from the factory early and we were able to set up the installation the next day. The crew were quick, professional, and did a great job cleaning up after the job was done. There was a minor issue with mismatched window locks, and they came back and remedied the issue. I would highly recommend Smart Windows if you need replacement windows!! They are great!!!
First of all, I would like to express how happy I am with the service Tom provided for me. He was very detailed in explaining the window warranty which is amazing. Tom took the time to come to my house after my windows were installed to make sure the job was done right. He made sure I was satisfied for the windows and work performed. The company was very professional and friendly. The windows are just amazing. They gave my new home an incredible look and they stand out. I would definitely recommend this company for anyone looking for nice, sturdy windows and doors. You wont be disappointed, they have high quality material.
Quite a life changing experience, moving from single pane aluminum frame windows to the dual pane. The Smart Window Company was a pleasure to work with and from all the quotes and sales people we dealt with their slimmed down-higher quality standard options was quite a relief. The installation was amazingly quick and completed in a single day with the interior trim installed right after. Their installer even came by the next day to make some adjustments that were needed. I also appreciated that they were able to install the trim on the few windows we did not have replaced. I would total go with them again, and will use them for the next window project.
After moving into my condo I was dying to replace the frosted glass louver windows—they don’t seal out noise or dirt, and they don’t let in much light! I got bids from 3 local window vendors to replace my bedroom and bath windows, and Smart Windows came right in the middle, which was impressive considering they make a point of carrying a high quality American-made product. Had a consultation w them to fine tune the window types available, a guy came to professionally measure the windows, the windows were custom made (about 4 weeks) and then they were installed in a morning! Very happy with the result.
Great service. Friendly and on time with honesty. Quality product and professional.
From sales to installation this was a great experience. Our salesman, David, was low pressure and we did it all over Zoom. Didn’t have to go through the in-home sales pitch which I really appreciated. The installation was a breeze as well. Tom and his team were courteous and professional. Tom went above and beyond to help with our blinds. He didn’t have to but he helped greatly. Highly recommend these folks.
We purchased windows from Smart Window Company a few months ago. Our experience could not have been better. The sales presentation was succinct and low key, the windows arrived when they said they would, the windows are beautifully made and perform as promised, the expert installers were prompt, tidy and efficient, and the price was fair and competitive.
The staff (on both the sales side and installation side) were very professional, knowledgeable and friendly- a real pleasure working with them. Installation was right on schedule, quick and efficient. The installation team made sure to follow safety protocols (masking, etc.) and did a get job of cleaning up once the window installation was completed. We. will definitely used this company again for future window upgrades!
Wonderful service from start to finish! Friendly, professional, highly skilled installation crew AND the service was fast!! Once the custom units arrived at their warehouse were we quickly scheduled for an install. Very, very happy with the service and would definitely use Smart Window Company again and will recommend to everyone I know!! Love these guys!
Great customer service. Tony and Tom sincerely and without any excuses resolved a few minor issues and I know theyll be there for me in the future. I would definitely use Smart Windows again.
I am so glad I found this company. The demonstration was really informative. The installation and quality is beyond my expectations. The new windows really make a difference living near a freeway and train, cant hear any of that street noise. Thank you again
The presentation prior to hiring was a little long even though I had told them I was interested in only a door (our windows were recently changed by the houses previous owners) but other than that I love our new door, Smart Window Company did a great job. The glass feels like it actually helps keep the wind out and I feel so much safer having a deadbolt locking system. I didnt even know glass doors could have a dead bolt! Smart Window Company was prompt to install the door once they received it, they do warn you it does take a few weeks when you are placing the order. Installation took a day, they were prompt, polite, and clean. Cant ask for anymore from a company.
Really professional! The quality of the windows is excellent and I was very impressed with the crew who showed up on time, kept things super clean, and really knew their job. It went very quickly and easily. The whole process from estimate to completion was seamless.
I could not be more happier with my choice to use Smart Window Company. I built an ADU on my property and needed windows and 2 huge sliding glass doors. I received a bid from another company and found these guys on yelp and called on a Friday evening to get a second bid and I’m so glad I did! Not only were they less expensive their windows were better, had more design choices and they came up with a great solution that included a transom. After installed it’s clear these doors are the highlight of the space! From the beginning of the process through installation they were flawless. Not only did I not give them enough time but I ordered a window incorrectly and they fixed it for me with no questions. During this process I’ve had to work with a lot of vendors and hands down Smart Windows was the best and have already recommended to a couple friends.
Tony and his team are such a great team and professional. I called them and provided them with approx measurement of my windows and what I am looking and shortly he was able to give me a quote, straight forward. Other companies wasted my times with a two-hour-interview about their company which was very boring.Instead, once I agreed with terms and financial options he offered, which was reasonable, they sent out their tech for final and accurate measurement and paper works.I will refer them to all my friends and family.
Very positive experience from beginning to end. Great crew and flexible with my schedule.
We had an amazing experience with the Smart Window Company when we replaced all our windows (10) and huge sliding door. The experience was top notch from the beginning to the end. Ordering them online was easy and efficient. We were able to to get all the precise info we needed, manage our contract and track our order online efficiently and effectively. Their fantastic representative, Tom, who came to take the precise measurements was incredibly helpful with answering any questions we had on the instillation process.The instillation crew who showed up was very professional, well equipped, efficient and highly respectful of our home. They finished the instillation earlier than anticipated, did not damage anything and cleaned up completely. In the end, they walked us through their great work, confirmed our complete satisfaction and completed the last excellent part of our window replacement experience.When getting ready to replace our windows, my family was experiencing a lot of anxiety on which firm we could entrust and the many ways it could go wrong. We never imagined such a great experience could be had and are grateful for it. We highly recommend the Smart Window Company as we are confident you will experience the same. Thanks Tom and crew for a great job!
Since I moved into my home over 11 years ago, I knew my windows needed to be replaced. This year I took the plunge. I met with 6 different companies and did extensive online research. From my first meeting with the Smart Window Company - I was impressed. During that meeting I learned volumes about windows thatI never imagined. The quality and attention to detail was impressive. No other company compared to the knowledge I received. They were my top choice - and when the quote I received was competitive with the other companies - I eagerly placed my order with the Smart Window Company.The installation process was fast. Really fast. They were thorough and respectful - which I appreciated as I work from home. They finished faster than the zoom meeting I was on.The team at Smart Window Company communicated with me every step in the process. They truly care about their clients.Im a woman who takes home projects seriously. Im a nerd who does tons of research and when I find a trustworthy business like Smart Window Company - I openly & eagerly share my experience with others.I feel confident in their products. I feel appreciated by their team. And I highly encourage anyone considering new windows to use the Smart Window Company.
Tony and his entire crew including Tom, Byron and Dominique were extremely great to work with. I would use them again should the need arise.
They are local business, were professionally explained details about custom windows and city information, etc. Windows replacement works were done completely everything is just told before purchasing. Excellent jobs! Let’s support local business together to battle over the pandemic trials.
I am so absolutely pleased with the overall quality and workmanship of Smart Window Company! Alan and the rest of his company were so friendly and very easy to communicate with. The estimate was more than fair and the windows and two doors that I ordered, were installed in the time frame promised. Carlos and his crew did an amazing job with the installation,! and, Above all Smart Window Company stick by their motto Always Friendship first! Thank you again!
My experience with Smart Window Company was awesome. They don’t have salespeople and didn’t pressure me into making a decision too quickly. When I compared their prices to other window companies, Smart was 50% less expensive for a window with better features. Did a great job installing the windows as well. I couldn’t be happier..
I am so glad I found out about Smart Window Company. Low price, really awesome windows, knowledgeable installers & the best part: no salespeople! Most remodeling/home service companies are so annoying and pushy, but these guys are the exact opposite. The quote was actually cheaper than other companies too - I got 3 other quotes. Save yourself some time and money, and just go with Smart Window from the beginning.
Terrific, professional, friendly, excellent product...I cant say enough good things about Smart Window Company!!!!
Cant say enough great things about this company! From start to finish, this experience was one of the best Ive had. From the quality of the windows, to installation, they were on time, clean, and professional. Tom (sales) and Tony and Bruce(installers) were great to work with. Would highly recommend,
I was pleasantly surprised how easy it was to get windows installed in my house with Smart Window Company. There was none of the typical nonsense Ive had to endure from other home improvement companies. Getting my roof replaced a few years ago was a nightmare, but I wont name any names here. Ill just say if youve ever worked with any home improvement contractors, youll know most of them are a pain to work with. Smart Window is easy to work with, straightforward, honest, knowledgeable, and offers very low prices (I shopped around and found this to be true).
Theyre awesome and go above and beyond to deliver a quality product and customer experience.
Very personal and did everything to find what I wanted and to make it work for me!!! Tony did several different quotes with many options!!! LOVE THEM!!!
I was on a serious shoestring budget and Smart Window Company made my project happen! I was so impressed with the quality of the windows as well.
We had a wonderful experience with the Smart Window Company team; Tom and Steve did a great job! They thoroughly cleaned up afterwards and never once complained about our noisy dog. We highly recommend them and are so in love with our new windows!
Great value!