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AT&T Store
3011 S US Hwy 41, Terre Haute, IN 47802, United States
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AT&T Store

Comments
Jo
Review №1

Cherish is amazing. It was a long day, but she went above and beyond to help us switch from two different carriers and set up a business account. Very thankful Cherish was there to handle all the details. Definitely recommend her customer service!

Do
Review №2

Everything went well we ordered phones. The location manager stated our phone credits to be $800 per phone. Great but day of turning in was told only $350 per phone. Brought it up and told the computers probably did not update. Think we should have gotten the amount stated and clarified. Thinking the manager should be aware of the promotions.

Na
Review №3

The manager Cherish was fantastic. She was activating our phone and was on hold with tech, she was waiting on customer vwhile we waited. She was a great multi tasker. Definitely will be back

An
Review №4

Best Att store that I have been to. Was extremely easy, fast, and pleasant to interact with.

Be
Review №5

I would like to commend Cherish on her patience and knowledge managing my visit yesterday. I had quite a few challenges updating my phone along with organizing accounts. She was extremely helpful and accommodating with a smile the entire visit. I saw many other satisfied customers during my lengthy visit. Thank you so much.

El
Review №6

Your store on Margaret Avenue customer service gave us excellent service and so apprecisted. Cherish and Canen were wonderful.

Ma
Review №7

Got me in fixed my issue and had an enjoyable conversation and experience HIGHLY RECOMMENDED

Je
Review №8

I bought a at&t sim card at Walmart because of the pandemic and was unable to activate it so I took it to at&t store they tell me that they cant use it because it wasnt from there inventory and to top it off I had to pay for another sim card...

Wu
Review №9

Fast, friendly, and quality assistance. Would definitely come back.

Sh
Review №10

Cherish was Amazing!

Za
Review №11

Staff alerted me of someone who did a hit and run on my car.....

Ka
Review №12

They are not providing proper information and not at all good customer service. Only the lady supervisor is good at customer service.

Wa
Review №13

Good customer service. Very nice.

Br
Review №14

Ended up going here because the south store was closed. So glad we did! The experience was by far our best and easiest experience buying a phone ever.

Pa
Review №15

Clerks at work at the AT&T store always very nice and helpful you do not have to wait long and they are happy to take their time with you. And the service is great

sh
Review №16

Very poor customer service

Ka
Review №17

Fast and very outstanding customer service and friendly

JE
Review №18

The AT&T store on South 41 didn’t have the phones we wanted and didn’t give a flip. Josh and Cainin at THIS AT&T store took care of us on all counts: phones, plans, accessories, expert advice and service. We stopped in to ask about some services today and the excellence continues. As one retailer after another flees Terre Haute, this store’s owners, Prime Communications, are opening more. I’m guessing the reason is a lot of great customer experiences like ours.

Da
Review №19

Cleanest retail store Ive ever been in! Employees were extremely educated and informed. Never have I had better service. Becca gave the best customer service I have ever received anywhere.

Ed
Review №20

I would not recommend this store. I tried to trade in a phone for a upgrade. The manager found a very small scratch and said AT&T would not accept it. But he would take and give me in store credit. It sounded very shady so I did not do it.I took the phone to another store and they didnt see any problem with trading it in for a new phone. The store manager at 3rd and Margaret is crooked dont trust him.

Ja
Review №21

Visited this store a few days ago to activate a phone that I had bought on the AT&T online store. The service was excellent and quick. The three guys working there were personable and helpful. Next time I buy a phone or iPad, I will definitely go back to this store.

Mo
Review №22

Only one employee there. He was busy waited 1/2 hour to get help and got tired of waiting. Left without any help. Very disappointed. If I could change carriers I would. I will when my 2 yes is up.

Lo
Review №23

This store had the friendliest staff. Far better then the corporate store on south end of Terre Haute.

Em
Review №24

I am so glad to have that store on that place very convenients and very good customer service. Thank you AT&T

Ti
Review №25

I have been working with AT&T prepaid for 2 weeks and no resolve and kick in my phone working and I came to the store and within 15 minutes they had my phone working properly. I had also been to the South store in Terre Haute in front of Walmart and they did not even want to help me at all because they werent making any money off of me but these guys in here are amazing and did a great job

Me
Review №26

Very helpful staff 👍 Cainon was superbly knowledgeable and fixed my problem in no time flat🌞

De
Review №27

Good place to deal with things

Tr
Review №28

Store was clean and the staff was friendly. They made getting new DTV service quick and painless.

Je
Review №29

Very courteous staff. Efficient and timely

Wi
Review №30

Sales & Service was excellent providing information & assistance on new technology. Very friendly service!

Ra
Review №31

If you go for a postpaid service make sure if you have your own device its comparable with atnt cos once you start the service if you use it or dont use it at all your stuck with the bill

Ja
Review №32

Jason Fournier was fantastic, very knowledgeable, very accommodating, completely set us up, got us up and running in less than an hour with three new devices. Highly recommend

Ca
Review №33

Not very helpful

Vi
Review №34

The employees are helpful and friendly. The prices are OK depending on what you get.

Ka
Review №35

I couldnt ask for a more competent group of people! Brandon really went above and beyond helping me with my new phone.

Jo
Review №36

Great customer experience and veteran staff.

We
Review №37

Awesome customer service. They helped me set up my phone, and answered all my questions twice.

Ma
Review №38

Easy to find products, happy employees, and quick to get in and out.

Da
Review №39

Setup my new phone perfectly. Thanks, Jason!

Ki
Review №40

Nice new store. friendly staff, no waiting : )

ru
Review №41

Looking for a at&t store near by me.

El
Review №42

Got an awesome samsung 9

Br
Review №43

Fantastic store! Definitely recommend this team!!

Jo
Review №44

Fast service! Explained everything well!

Jo
Review №45

The employees are great

co
Review №46

Verizons way better

Ga
Review №47

Seemed to me that the woman was annoyed by my questions about a go phone and how it works, when she relized I didnt want a plan she got in a hurry to stop the conversation Ive been a customer a long time and I was insulted from what seem like hurry the hell up, I guess I wont but there . Dont want to bother a salesmen damn

Er
Review №48

Transferred all my stuff to my new phone for me after I got it replaced. A+ service!

De
Review №49

Great staff

CA
Review №50

Good service

Ka
Review №51

Quick friendly service

Ju
Review №52

Nice store

Si
Review №53

Very helpfull

Ja
Review №54

Helped me with my new phone, transferred my stuff!

Ja
Review №55

Helped me recover my password!

Pa
Review №56

Rip offs

Re
Review №57

Fantastic.

dr
Review №58

It was amazing store. They are a fun loving gang of employees. 5 STARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Information
15 Photos
58 Comments
4.3 Rating
  • Address:3011 S US Hwy 41, Terre Haute, IN 47802, United States
  • Site:https://att.com/stores/indiana/terre-haute/116238
  • Phone:+1 812-495-4315
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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