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Don Ringler Chevrolet Service
7777 S General Bruce Dr, Temple, TX 76502, United States
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Don Ringler Chevrolet Service
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al
Review №1

The rep that assisted me did an outstanding job. Courteous and very efficient. He was very attentive and answered all my questions. and a very professional manner!! Outstanding young man...dressed neat and looked the part. Good job sir! I will be back!

An
Review №2

I was at Don Ringler for about two hours for my oil change and annual inspection - longer than usual. My mechanic was extraordinary. He brought yucky air filters in to show me the reason they needed to be changed. He came into the waiting room to tell me my car was done about half an hour before I left, but he needed to find the inspection person (one at Chevy and one at Toyota, apparently). He finally drove my car to the Toyota side and finished with my car so I could leave. Everyone was very friendly, as always. Although I took away a star for length of my stay, I would take my car nowhere else. I love Don Ringler Chev. because they have always treated me fairly and well.

Ma
Review №3

I love this place! Harold was very awesome and very helpful. I absolutely loved working with him! He showed me exactly what I was looking for and was able to get me in the car the same day! Everyone was very friendly and Im so thankful to be in my new Traverse!

Le
Review №4

First of all, I want to thank Harold Allen, probably the best salesman Ive ever had for a new purchase. Harold and I worked through the complete order for my new Corvette and then when that order got cancelled Harold and I worked together to get a second order completed. In total this purchase took about 9 months and during that time Harold called me with up dates on the order status. If anyone wants a really good person to work with on a vehicle I recommend Harold Allen.

am
Review №5

Sean was just the absolute best! With the low inventory issues going on he kept me up to date on the status of the traverse I was excitedly waiting to arrive. He messaged me anytime he had any information and the day when it arrived he immediately sent me a picture saying look what arrived. Best message ever! When we were at the dealership he was very honest, knowledgeable and just a good guy. Jason also was great! Again very knowledgeable and honest. Both are funny guys. Felt like talking with friends in between all the business stuff. I would highly recommend these guys!

Ar
Review №6

Was a great car buying experience. Charlie was professional, friendly and absolutely no pressure. We met a lot of employees and everyone was over the top nice and friendly. Kudos to Morgan who made the paperwork a breeze and was super nice to interact with. Thank you one and all for your help and making this the most positive car buying experience weve ever had. We will certainly recommend Don Ringler Chevrolet!

St
Review №7

Temple Chevrolet is an awesome place to purchase a vehicle. They are nice, friendly, and make it a great experience. I highly recommend anyone to purchase a vehicle from them.

Li
Review №8

Alex was wonderful as was Morgan in financing, everyone communicated well and took the time to listen, assess and implement everything I wanted. Couldn’t be happier! Thank you all!

A.
Review №9

The service department was able to schedule both of our vehicles at the same time, saved us another trip!!! Friendly, courteous and professional. New interactive video sent to my phone with service recommendations for my approval is a great innovation. A pleasure to maintaining our vehicles at Don Ringler Chevrolet, thank you.

An
Review №10

Andy was very knowledgeable about the car I got! Andy was very patient with me about the technology on the car and teaching me how to use it and for that I am grateful. I enjoyed Andy’s salesmanship, as he was not pushy. He listened to me and answered all my questions and even called me a few times to make sure there wasn’t anything else I needed. Thank you Andy! Also I would like to add that Jason was just as friendly.

Ku
Review №11

James did an Awesome job. Great people and Great Service! Enjoyed working with them to get my new vehicle. I would definitely recommend.

Bo
Review №12

First time in for service, but just as I expected. Very professional and courteous. This visit was for a recall, my Service Advisor informed me that there was an additional recall item that could be addressed while I was in. Thanks, didnt need an additional trip. The recalls were completed in a very timely manner. Customer waiting area was clean and comfortable, coffee was hot. Thanks for a good experience.

Ch
Review №13

Oil Change and Tire rotation. They had to change a tire pressure sensor that has been giving me trouble since I purchased the Truck. The tire had grease all over it when they brought the Truck out for me. The service writer took the truck and cleaned the tire off.P.S. The sensor was not the problem. I have another appointment to check out the problem again.

Jo
Review №14

Andy and harold are the best sales reps Ive ever delt with. Very excellent service. Will buy from here again

Ki
Review №15

Very informative! Quick and worked hard to get us to payment where we felt comfortable. Our salesman Kyle went above and beyond- even entertaining our kids! We have bought cars all over the country and hands down this was the best experience we have had. We will certainly be back!

Ma
Review №16

Made an appointment to see specific car. Drove over an hour to the dealership to find out theyd sold the car already. They had all my information and could have EASILY let me know the car was gone. Waste of time, gas, and work hours.

Pa
Review №17

Andrea gave top-notch service. Very professional. James Knuth was very helpful in locating me a loaner vehicle. Very pleasant experience during a stressful time.

Mi
Review №18

Friendly service, very attentive to our wants & needs. Several calls to make sure we were properly helped. Salesman Sean was very professional and personable.Our finance manager, Morgan went above & BEYOND to assist us in getting the payment we needed with the right finance company. Overall Excellent service.

Ka
Review №19

Walked in greeted right away, super plus for me. Handed my keys within 5 minutes my vehicle was taken back and received a text from the tech with a video. Awesome work Don Ringler.

De
Review №20

Great experience ! Don Ringler is a great dealership great people ! Im a 40 plus year customer, there is a reason why I continue to do business with Don Ringler, they always treat the customer great sale personal and the service department!

Ke
Review №21

The entire team at Don Ringler was fantastic to work with and made this process so smooth. Jason in financing is amazing, Charlie and James in the sales department took excellent care of us. The entire team was wonderful and has made us customers for life. We sure appreciate everyone at Don Ringler Chevrolet and couldnt be happier with our new truck.

An
Review №22

Front staff Adrianna I believe its her name, she was very friendly and courteous!

Sc
Review №23

So very happy. One of our diesel pickups threw a code and went into reduced power mode and we really needed to get it back in action. Without an appt, the team got it in and fixed the day after. THANK YOU

A
Review №24

Great experience. Mr. Allen was extremely helpful in finding the right vehicle. And I really appreciate Jason the finance guy, QUICKLY helping me find the best loan for me. This was what I was most worried about. Both of theses guys help ease my anxiety, and I am so thankful! Love my NEW ride!

Th
Review №25

Have bought 4 vehicles from them in 5 years for personal and business use, and more to come. This group of people are always helpful and happy. I pass probably 16 other large dealerships and 45 min of driving getting there. They are that great! The also have the smoothest service departments that dont keep you waiting.

Pa
Review №26

This was one of the most stress free vehicle purchases I have made. Charlie Cook did an outstanding job answering any questions without being overly pushy about selling a vehicle. Morgan Shrode completed the finance portion of the sale and was very thorough explaining additional benefits we could purchase (some of which we did). Upon completion of financing Charlie took back over and made sure everything was ready and setup (Bluetooth, OnStar) for us before we left. This is the second truck I have purchased from Don Ringler Chevrolet and I will be highly recommending my friends visit Don Ringler and ask for Charlie.

Sy
Review №27

My truck was brought in on 30 March 2021 and the work was not completed until 26 April - 27 days. The mechanic kept delaying repair on my truck in order to work on other vehicles. The manager pulled the mechanic off of my vehicle to work on other vehicles. Granted, the insurance company was delayed 5 of those 27 days to evaluate the cost of the repairs, and it took 3 days for the repair parts to come in, but taking 21 days (which included 5 days for the mechanic to do estimates of the damage to send into the insurance company for their evaluation) to do a 2 day repair job is unacceptable. When the mechanic finally completed the repair job, I believe he did a very good repair job; it just took so much longer than was necessary. The staff at the check in desk of the maintenance office were wonderful and exemplary! Ryan, Andrea and Jermaine are terrific! They were all so friendly, helpful and truly were concerned about my situation. Jermaine was especially kind and considerate and tried his best to keep me informed of the mechanics progress. The Lady at the finance desk when I went to pay for the repairs the insurance company did not cover, was most gracious, considerate and kind. However, the dealership needs to hire more mechanics to shorten the turn around of vehicle repairs. Though the insurance company paid the majority for the rental car that I had to rent to drive during most of the time it took to repair my truck, I still ended up paying several days out of pocket. My truck is the only form of transportation I have. There were no loaner cars available from the dealership for me to drive during the repair time. Bottom line, if you have major repairs to be done on your vehicle, be prepared to wait a lengthy time for it to be done. And if you dont have good insurance coverage, expect a lot of the cost to be out of your own pocket.Everyone was very professional and friendly and treated me with respect. THANK YOU!

J
Review №28

There experience outstanding people go out of their way to help you very friendly the parts department and service department are all very well trained an Harold a very good outstanding salesman he will go out of his way make sure satisfied purchase all my vehicles from him

Ma
Review №29

Great customer service at check in and at payment counter. Oil change service was in and out.

Ti
Review №30

Great customer service! Everyone was friendly and helpful.

Ma
Review №31

James was great to deal with through out our purchasing journey. Even when there wasnt inventory available he was informative and responsive which is one of the drivers for us waiting until a new Suburban to come available.

Jo
Review №32

I can’t say enough about this dealership. On the 21st of September I bought my brand new 2019 Colorado. We had signed all of the paperwork and everything leading up to that had been honestly one of the easiest car buying experiences I’ve ever had. I was driving my first brand new vehicle home and was cut off from the far left lane causing my truck to T-bone their SUV. My truck had less than 50 miles on it. The driver was distracted and saw the street they needed to turn onto and I simply had no time to react and slammed into them. As you can imagine, I was extremely upset and hurt both physically and emotionally as this was my first brand new vehicle I have ever had. A trip to the emergency room and broken pinky later, I made it back to Don Ringler who, without the slightest hesitation, hooked me up with a loaner vehicle. Everyone there was truly sympathetic to my situation and honestly it felt like family. Thank you Sean Campbell, Alex Best, Kyle the manager, and Morgan the finance guy. You guys have left an impression on both myself and my family and we will NOT buy from any other dealership.

Re
Review №33

Great easy experience! We always buy our cars here

Be
Review №34

Service employees are kind and helpful. The work was done in great timing. The facilities are always clean and comfortable! I love Don Ringler Chevrolet!!

To
Review №35

Complete satisfaction. Not only did they take care of my vehicle needs they tool care of my accessories needs and were willing to go the extra mile to make sure I got what I wanted.

Da
Review №36

GREAT SERVICEIll will be a returne customer from now on.

Jo
Review №37

Awesome service department staff. Unfortunately, I went in for an oil change and some warranty work under Cadillac CPO warranty and after it being there for about 7hrs, I finally get called and told the warranty work cannot be done there because they dont have access to view the warranty coverage. To me it just felt like an excuse not to perform GM warranty work. Finally got it into Cadillac dealership and they said they didnt understand why I was turned away for GM warranty work. I was hoping I was imagining things, but after hearing that from Cadillac, it confirmed that I was just blown off or the warranty coverage person needs more training to research and honor GM warranty work.

Ta
Review №38

Charlie was our salesman and he was amazing! He knew his product and knew every answer to the questions that we asked! Jason was also a huge help in the financial department. He was quick and got us in and out without us having to ask to many questions! He answered all of the questions that we had with detail! We will definitely be coming back!

Mi
Review №39

When I asked about the cost of replacing my diesel fuel filter, I was told it would cost around $70. I made an appointment to have it replaced. I showed up on time expecting about a one hour wait. It took an hour and a half. When I went to pay for the filter replacement, the cost was $153. I was not happy about that. When I got in my truck and started it up, the Change Fuel Filter notice came on. I had to reset it to 100% myself. I wasnt happy about that either. When I got home and looked at the invoice, I saw that the fuel filter kit was $76 and the labor was $67. I was not told that I was going to be purchasing a fuel filter kit. I expected to pay for a fuel filter period which I know costs less than $40. Needless to say, Ill be replacing my own fuel filters from now on.

ko
Review №40

My experience was pleasant, quick and easy. Everyone at this dealership made sure that I was satisfied with my purchase. A big thank you to everyone involved.

Ri
Review №41

The staff was responsive, courteous, and very professional. Always a pleasure to deal with.

Ja
Review №42

Andrea in service is fantastic! I went there just for her as she treated me honestly and fairly in the past with a separate service issue.They found and fixed an A/C issue that plagued me for years. They concurrently and expertly fixed a insurance covered body shop issue as well.One stop shopping based on customer service and technical expertise.

Ly
Review №43

Check in was great. Everyone at parts and check out were very helpful and nice. Felt like family.

Ja
Review №44

I went there to get service on a truck and it felt like they didnt want to help. Service Rep kept telling me how busy they were after I said I could leave my truck there for a month if I had too. Left my truck, they said it was just an error light and cleared it after having it a week. As soon as I got it home it did it again. Took it to a different dealer. They found the issue that day replaced the part and have had no problem since.

Ri
Review №45

Long wait time, i was not a walk in, i made an appointment for a oil change and waited for one and a half hours. Seems like appointments are overbooked and the techs are having a hard time keeping up, at the expense of the customer.

ri
Review №46

Service consultant Jermaine Malachi went beyond his duties to accommodate my maintenance request ! Compadant courteous and professional. Great job Jermaine!

Ma
Review №47

The process was fast and efficient. This was the least amount of time I have ever spent buying a new truck.

Sa
Review №48

Harold was amazing! Made my first car buying experience very easy and smooth. Won’t shop anywhere else for car in the future!

Am
Review №49

Every one was courteous and quick. I was updated regularly. Great work!

La
Review №50

Everything went well. No issues during my visit.

Ja
Review №51

Great experience purchasing my new Chevy here, weve bought multiple and it always been a smooth process.

Ji
Review №52

I had a routine oil change / service completed. As always it was a great experience completed timely & professionally. Special thanks to my Service Consultant Andrea Hoy. She is the epitome of great customer service.

Al
Review №53

I appreciate the effort to get my car in a little earlier than my appointment. Something had come up and I had to be somewhere. I was in and out and was able to be where I needed to be on time.

fr
Review №54

I had a tire repaired. they immediately took care of it without an appointment. everything was handled very fast and very professionally. i would definitely recommended Don Ringler Chevrolet for all of your new car and service needs

Ch
Review №55

It was great I was happy with the experience I had. cam told me something that I thought was important. I did have to come back bc there was a system issue but all in all I was very satisficed with the way that everyone took care of me. cam was great and he made sure I was happy in the car buying experience. the price of the trade in was great more then what expected and got me on the payment plan I wanted for the truck that I wanted cant complain on the interest on my payments all I can say the team gets a A+ from me thanks for everything you all worked hard to get what I wanted thanks chris

De
Review №56

From the moment we bought our truck everyone at Don Ringler has been very courteous to both my husband and I!! Would definitely recommend Don Ringler Chevrolet to everyone!

Ke
Review №57

My salesperson Sean was very friendly, helpful, knowledgeable, and professional. Would definitely recommend him to anyone that needs a new vehicle.

Ga
Review №58

The service rep and the technician had my car ready very quickly, even though it was short notice. Very good job.

Jo
Review №59

Always great customer service. Dont typically go to a dealer for service, but highly recommend.

Ja
Review №60

It was a great visit the service writer and a service manager and mechanic took great care of my Corvette and got it working perfect

Su
Review №61

I just love going there.

Mi
Review №62

Kyle Chaney and Jim Knust were awesome. Appreciate it greatly!

Je
Review №63

I enjoyed working with Aaron and Josh. They were open and honest about how best to purchase the car and were willing to beat the prices of the first dealership I went to for our trades. The only thing I didnt like is that I told them what the other dealership offered and they came back with exactly $1000 more so it really seemed like they were only offering the bare minimum of extra cash we negotiated more, but at the time it was a little insulting of them to think I wouldnt realize what they are doing. Other than that it was great and I would absolutely do business with them again.

CA
Review №64

Enjoyed the no pressure sales.

Jo
Review №65

I own a 2009 Z06 Corvette, and no one but Steve has worked on it. He is a very knowledgeable mechanic. Please keep him around.I will say there needs to be better communication from the service staff.

an
Review №66

Two hours for a oil change and then they really dont check everything but mark it on the paper like they did

Ja
Review №67

My rep was knowledgeable and very professional. The finance manager was willing to work with us and make us happy. We got the payments where we wanted and the vehicle we wanted. Thank you very much for you help and look forward to seeing you Monday for the tow package. I will also be looking into a bed coating,

Sh
Review №68

Always reliable service and great people!!

El
Review №69

Make an appointment for service “it’s only time to drop your vehicle off, it’s not a time we will start working on your vehicle”. Why make an appointment only to leave my truck there for 2 days.

Ma
Review №70

Nice and friendly customer service always. Each visit is enjoyable. Keep up the great work.

Bi
Review №71

Fixed my truck when other chevrolet dealer in marlin tx couldnt

An
Review №72

Staff were very friendly and courteous. Let me know exactly what was going on with my vehicle and were prompt in getting the repair taken care of.

Ma
Review №73

As always, easy to get it and how for services and feels good to leave knowing that your vehicle has been taken care of.

Mi
Review №74

Rodrigo always takes good care of us when we come in. Very helpful thru the whole process.

tr
Review №75

MARK WAS EXECELLENT HE WAS NICE AND ANSWERED ALL QUESTION I HAD SERVICE WAS ALSOME AND QUICK TURN AROUND. WE WILL CONTINUE TO COME TO DON RINGLER TO PURCHASE FUTURE CARS/TRUCKS AND WILL TELL ALL OF OUR FREINDS AND FAMILY OF THE SERVICE WE GOT!!! THANK YOU ALL SO MUCH

is
Review №76

Great service. Like always Steve did a great job in my corvette the best guy in texas.

CA
Review №77

Perfect, words cannot describe the excellent service provided.

Bi
Review №78

Had my car in for service. The service department is always very thorough. Ryan Anderson is one of the best there. I know Im in good hands with Don ringer service

ap
Review №79

Harold is an outstanding saleman. I have recommended him to all my friends and family.

Jo
Review №80

My salesperson was great. Told him what I wanted and that is what I got. Great people and pleasure to deal with. F&I guy was great as well. Truly treated as family. Thank you.

Ja
Review №81

It has been the best experience in purchasing of a vehicle. The entire process was flawless.

Ch
Review №82

Mr Allen was a great salesman and very friendly. I will only look for him in the future.

Ef
Review №83

Friendly, welcoming and feel at ease, courteous staff and a pleasant admosphere. And most of all they took care of the issue my vehicle was having that could not be addressed or fix elsewhere. Thank you

Me
Review №84

Morgan and Jason were awesome on working their magic to help us. Our sales person Aaron was very nice as well.

Ti
Review №85

I had a great experience, I found what I was looking for and the purchase process was easy and quick.

Ch
Review №86

Rodrigo was an awesome sales representative. I really enjoyed my experience and all the help that was provided.

De
Review №87

I have been working closely with Kyle Chaney and Charlie Cook since April of 2020 to review my options for the new Chevy Blazer RS. They have been outstanding on every level. They were honest, treated me with respect and kept in touch. I was finally at a point this month to go in and discuss details in person. What I dreamt of was not on the lot but both, Kyle and Charlie started the hunt for my dream blazer. After about a week, Kyle was able to locate exactly what I wanted! He had it delivered, able to make a few final touches and I drove off Wednesday the 10th in my dream car! I cant thank them both enough. I had a Camaro years back, LOVED it. I am so glad to be back in a Chevy! When you have something that important to you come to furwishion, you cry tears of joy. I know I did. Thank you Kyle Chaney and Charlie Cook!!!

Ro
Review №88

The Service Center is staffed by some great people. They know what they are doing and make you feel right at home.

An
Review №89

Ryan always makes sure things are taken care of

Je
Review №90

It was nice to deal with the same people we dealt with 2 years ago. Thank you Rodrigo for the sale and Jason in the finance dept.

Ki
Review №91

Rodrigo is a great guy and salesman. He treated us very professionally and addressed all issues and concerns. The dealership overall is excellent. Such wonderful people and truly put the customer first.

Ca
Review №92

Took my vehicle in because it had a check engine light on that had been reset but nothing showed up wrong. They drove it and looked it over called me to let me know the status and didnt charge me. Andrea took care of us and would recommend seeing her.

Lo
Review №93

Harold and Jason were amazing. Thank you so much. They made this purchase the best ever!!!!!

An
Review №94

The man at the counter was very nice. My phone dealings were also pleasant and helpful. The waiting area is clean and not over crowded. Overall, a very positive experience.

Me
Review №95

I love my Silverado! Never thought I would say that. But had a very convincing sales representative. I needed something my children would be more comfortable in. They love it! Thank you, Rodrigo and to all the staff involved in getting me the best deal!!

Ra
Review №96

Andrea always takes good care of me, makes sure all my needs are met

Mi
Review №97

I worked with Harold Allen while purchasing my vehicle. He wasn’t pushy or anything, let me go at my own pace with the process. Communicated well with me through email/text/phone. Would definitely trust Harold to purchase another vehicle.

Ja
Review №98

Great team here. Andy is a great salesman who makes you feel right at home and Morgan from finance is funny and friendly. Everyone here is kind and love to help. Thank you all I love my new truck!

Je
Review №99

Jermaine did a phenomenal job as my Service Advisor. The entire experience was top notch and I will continue my business relationship with Don Ringler!

Lu
Review №100

Everything was completely satisfying!

Information
9 Photos
100 Comments
4.7 Rating
  • Address:7777 S General Bruce Dr, Temple, TX 76502, United States
  • Site:https://donringlerchevrolet.com/service
  • Phone:(254) 231-0722
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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