If you need any help with Verizon, devices, advices and exceptional service this is the location! Do ask for Chris! I had problems with my phone for a year, the gentleman by the mall couldn’t be bothered unless you buying a new phone, the other place told us call Verizon customer service!!!Chris fixed my phone just simply changing SIM card, added a new line for my daughter and gave us some good tips. It felt like I went to a long time friend that took care of me! Seriously he is amazing! Thank you!

Sales Rep Chris was phenomenal!!! Tons of patience, knowledgable and very personable when dealing with my 85 y/o Grandpa’s phone exchange. Both my Dad and Grandpa went into the store not knowing anything about Apple. Spoke to Chris over the phone and advised him of them both being hard of hearing, with his customer service they both walked out happy campers!! To the high ups, make sure you give him an atta boy because his professionalism made the experience flawless.Chris - Thanks again dude!! We appreciate you!

Karli was very helpful, sh got me the phone and plan that was best for me and my budget.

Poor service. No one else in the store, but still had to wait. Clerk either had no plans available or just didnt care.

Quick and knowledge service. Always get my issues quickly resolved here and then goGet some pizza!

The guys in this store are super chill and helpful! They are all cool AF and they hooked me up. Come here for all your cell phone needs! Highly recommend these dudes.

Nobody in this store knows how to do thete job told me i could get a new phone and open like made me spend 1000$ non refundable and now saying i have to pay for the phone upfront and can’t make payment absolutely ridiculous and employees need to learn their job

In and out quickly with new phone.

Sam made this experience smooth and easy. He has patience and was very knowledgeable. Took the time to go over and above regular service...and all with a smile!!

It was warm and with only one person managing the store, it took more than an hour to be done. However, the young man was courteous, and quick to welcome you.

When my old Galaxy S7 died, it took more than 1200 photos with it. A young lady at Verizon sold me a new phone and tried to transfer all of my photos, but since I had forgotten all of my passwords, it seemed impossible.A fix it shop wanted to sell me a new battery for $80 in hopes that it would wake up my phone long enough to transfer my photos. I didnt want to spend $80 on a phone that kept heating up and locking.Today Aaron at Verizon worked his magic. He spent hours retrieving my photos and videos.

When I came here to get a new phone l had the pleasure of working with Javier H. and he was a huge help. After originally going in and replacing my old phone, I dropped my new one and cracked the screen. To make a long story short the model phone I had required a complete replacement, and not just a screen swap out. Javier helped me avoid the phone replacement warranty fee and almost any other fee we encountered. All said and done I paid nothing, got the new replacement phone, and Im a happy customer.

Do Not Ever use these guys to buy Verizon service or devices!!!! They adding hundreds of dollars worth of charges to my bill and installed their tracking app (basically malware) on every device I purchased from them. When my rebates for buy 1 get 1 that they helped me submit were not honored due to missing paperwork, they refused to help, I had to go into the actual Verizon store by the Promenade to get that issue corrected, and they helped me without adding service charges to my bill.Do Not use 3rd party sales people!! They are nothing but trouble! Always out to screw anyone for a quick buck!

My mom and I went into the store a few days ago and had a great experience. Javier really helped us out and was glad to answer any questions my mom and I had. He was also very helpful on giving me some instructions on how to get my new phone set up! Thanks Javier

Verizon deals were awesome. Great friendly service by Anthony. Saved a ton of money and got more features, faster data and a free tablet...yahoo!

Bought a secondary phone I was going to give to someone. I brought the phone home, charged it up and set it on my coffee table. 2 days after buying the phone the screen went out. I examined the phone before taking it in and there was no scratches or marks on the phone. I took the phone in to have them switch it out. While at the store they tried opening a side compartment on the phone and scratched the phone. They then said because the phone that I didnt even make one phone call with has screen damage and couldnt be returned. Do not go to this store super shady and unprofessional!

Upon going here, I was excited to finally switch from tmobile over to verizon due to signal issues. I told the girl what I wanted in terms of phones, devices and so on. I had asked about the price of the phones that she insisted on me getting for my kids 2 lines. I told her I didn’t need anything high end and I would be ok with just the free phones. Then I’m told they are buy one get one free so I was like alright thats awesome lets do it. My husbands phone is currently being unlocked by tmobile so I told her I would wait on getting his line transferred over and that I prefer to do it online since I can get myself a $250 rebate for bringing your own device, ONCE AGAIN SHE WONT ALLOW ME TO MAKE MY OWN DECISION! The next thing you know she ports over my husbands number and her supervisor or manager lies to my face telling me that they would honor the $250 online by crediting my $100 towards my first bill. GUESS WHAT GUYS, THATS ABSOLUTELY NOT THE CASE BECAUSE I DONT SEE THAT CREDIT WHATSOEVER. Then the girl tells me that my first bill wont be due till next month ONCE AGAIN ANOTHER LIE. I get it, YOU GUYS WANT YOUR COMMISSION SO BADLY EVEN IF IT MEANS LYING TO CUSTOMERS. 3 DAYS IN AND I’M ALREADY DISSATISFIED. When I got home I noticed all these add ons to my bill that I had to get fixed. SHE ALSO FAILED TO MENTION THAT THE STUPID REBATES WOULD TAKE UP TO 8 WEEKS TO GET. SHE SWORE I COULD USE THEM ON THE FIRST BILL OR TOWARDS TMOBILE PAYOFF. I SHOULDN’T HAVE EVER GONE TO THIS LOCATION. I have much more to complain about.

Erin was great help it seemed, but I later found out they took off my $300 discount off my new phone when it was supposed to be marked down from $1000 to $700. They presented the numbers so quickly that both me (an attorney) and my friend (a RN) were bamboozled into thinking the price was less. Ive been with Verizon since the 90s and when this contract is over, so am I with verizon! They still have not refunded all the money this franchised shot cheated me out of.

Love. U. Guys. Aaron the assistant manager was amazing

Gorge did a great job with my boyfriend and I and addressed all of his concerns and needs in a fast, efficient manner. He made buying a new phone easy and was hilarious and super kind. Thanks so much! 😊

Sammy was such great help!! If you want the best customer service and the best help with your needs, this is the man to ask for hands down!

Aaron, sold us new phones with the bogo offer, ran all the numbers and gave us what to expect on our bill, he was so wrong! He never did his job on making sure my phone was free and we got charged for both phones, First bill cycle and we were charged 150 dollars more than what we were expecting. Luckily with one simple call we were able to get help and have bill lowered. The bill will still be 85 dollars more than we thought but with that call we found out how much he screwed us over and that he had lied to us. Don’t trust them for your service, ever. We will pay the one phone off and find a new provider.

Christopher helped my husband and I at the Temecula location and was very professional and had the best customer service! We’ve had some bad experiences and he turned our option around. Thank you Christopher, they are lucky to have you on staff!

Nolan was so helpful with my trade in, & I greatly appreciate it!! Then I decided to make an exchange & he once again was very helpful & courteous. He really knew what he was doing & worked very quickly, but at the same time was also very patient with me while I was trying to make up my mind on what phone & accessories I wanted. I would highly recommend this store & in particular, make an appointment with Nolan to help you! Thank you Nolan!!

I came in for just prices and Adriana gave me an amazing deal for 4 lines!!!! She really is amazing and shes upfront about everything. I was seriously expecting a crazy bill and when it cam it was exactly how she presented it in store to me! Not only is she honest, but shes a deffenite great asset to that store! Give her a raise!!!!!you need more people like her working there. Thanks Adriana for everything you are the best!

I came in a few days ago because I heard about the iPhone 7 promotion and right when I walked in I was greeted by the sales associate Moe! He was an Awesome guy and explained all the steps on how the trade in for the iPhone 7 works. Got a dope case and glass screen protector with it and I couldnt ask for any more. He really is knowledgeable at what he does! I recommend him when you visit this store.

Hannah was the best, she really helped resolve a HUGE issue I was having. I was about to cancel my plan but she gave my husband and I exceptional customer service and took over two hours making sure the issue was resolved once and for all. They are lucky to have her, otherwise, they would have lost two long term clients who spend quite a bit of hard earned money with this company. Thank you Hannah!

Michael was truly amazing and explained everything to me. He has a lot of patients and made sure I was clear with everything until I left the store. Not to mention his good sense of humor. Great people person.

If you want to feel like you matter ask for Sammy between being in and out without feeling like he didn’t explain something and being super nice about it the whole time and how fast it was, definitely beyond what I was expecting

This is a retailer not a corporate store and it is my STORE OF CHOICE😇 I don’t have any faith in the corporate stores after being served in TWO OF THEM then having to come HERE TO HAVE THE MESS UNSCREWED!! I have been using ONLY THIS STORE FOR 2 YEARS having only EXCELLENCE IN PERFORMANCE 😇 Thank you to the STAFF and ESPECIALLY MANAGEMENT 😇😇😇 If this Store CAN’T help you, your only other option is APPLE STORE ITSELF. So far all my problems have been solved by THIS LOCATION 😇 I own an iPhone 6 Plus and an iPhone 6 and without this stores help I would be in trouble.

The service I received was remarkable. Mailani did a wonderful job straightening out our Verizon account plus got on the phone with the warranty phone to make sure we got a replacement phone. She worked with us for over an hour to ensure everything was fixed and that we were satisfied with the results. She went above and beyond what I would ever expect when it comes to customer service.

The Assistant Manager, Adriana was so helpful to assist me with my phone. I had lost all my contacts and photos and she was able to get them back for me. She was friendly, calm and very knowledgeable. I love that the store is on Temecula Pkwy very close to home.

Desire helped me debug my Galaxy 5 smart phone and safe ALL my data! She was very patient and professional. Her knowledge expertise was amazing. Its great to know I have the support needed to understand how these smart phones operate!

Extremely rude and condensing manager. Along with a sales rep. who ended up doing shady things to my account. After a month I still have not been able to get my account straightened out.

After dropping my phone and finding out my screen was back I went in to replace my phone. I can honestly say it was by far the smoothest phone purchase. Julian helped me and did not push me (like those annoying car sales men) to get a bunch of stuff. I chose my phone got my case. Elyas, the store manager, came over and introduced himself and assist Julian. They worked together to get me out with a great deal and I am satisfied! I highly recommend this store. The staff is very welcoming. If you have any issues the store manager and sale reps always try and figure it out and never make it a hassle. I really appreciate that from this store! Highly recommend.

Adriana was great! So helpful and efficient. We were in and out pretty quickly with a new phone and all the supporting pieces in 30 minutes. She also managed to find me some savings, which is always appreciated.

I had a problem with my phone, called Go Wireless store off Temecula Parkway next to the dance studio..spoke to a girl named Rikci who was super upbeat, she told me to cruise over and shell help me out.Went to the store and all issues resolved like she promised.Phone had zero storage but I had deleted all video files which was driving me nuts.She cleared up all cache files and other unwanted apps which gave me a ton of storage and she helped me insert a new sd card for even more space.Defiantly recommend you ask for her, she will help you out.Thanks Ricki

Hannah Logan is exceptional in her ability to listen to the customers needs and presents with a genuine disposition that is rare. She went the extra mile for us and made our experience easy and fast. Hannah is the best experience weve had with Verizon.M. Parke

Shaela did an outstanding job detailing and providing us plan options. She is the reason why we are still Verizon customers today. You should be very glad to have an employee like her working for your company.

We have been going here for a few years. Chris Leroy always takes very good Care of is. Very informative and helpful.

Shaela was amazing! She gave me a great deal on my Galaxy 7 and even saved me money on my monthly bill. Very nice! Great service.

Just left this place and the service was awesome. Julian and Mobin provided 5 star customer service. If you need help, ask for them. Will always come here. Thanks guys, I am a happy customer and will spread the word.

James was great, he help me so much more then I thought anyone at that store could. Got me my new phone walked me through how to use it. A great example of a assistant manager

Christopher LeRoy has been handling our corporate acct for Sahara Scaffold for almost a year now and has been key in helping us stay cost effective with close to 80 wireless lines as well as helping us recently with getting us set up to outfit our entire fleet with 40 iPads to track payroll. He is always friendly and very knowledgeable about what he feels would be a good move for our company

Usually when not crowded awesome service if crowded leave come back phone contracts are not brief

Great deals, great service . The guy in there really knew his stuff. He took good care of us.

Lovely staff

My advice, go to an original Verizon store, and not one of these GoWireless Premium Retailers. They must be held to a different standard. They will give you the hard sell for electronic tablets you dont need and allow other people on your account to make changes on your account without your authorization. My son tried to get a replacement on a cracked phone, ended up with two tablets, a new phone, and a new contract, all without my authorization, and he was told the monthly bill would go down. Next day, when I went to the store to return the tablets, I was told there would be a $75 restock fee per tablet, so I held on to them. When I got my first bill, a few weeks later, there was a $40 activation fee and $10 per tablet, and my bill went up $55!!! When I went back to the store, the assistant manager gave me the run around, saying she could not make changes without a manager. When I came back the following day, the manager was helping another customer for 45 minutes and never even spoke to me. He handed me off to Sal, who was the original dude who pushed the tablets. He then threatened to charge me $175 per tablet to return them both. I dealt with Verizon directly because I got nowhere with these people. On top of that, there was a several salespeople standing around when they could have been cleaning the place, vacuuming or something. The glass doors were covered with fingerprints.

This was the fastest time I ever bought a phone. Jordon reviewed my account and saved me money. Michael helped finish with full detail. Very efficient. I will definitely return.

Absolutely love this location! Every time I come in Shaela provides excellent customer service. She really takes her time and goes out of her way to make sure everything is perfect!

Came in to set up new service. Got a really great deal and a smooth transaction! Shaela found a great special and got me all set up! Thanks so much!

Shaela was very attentive to our needs in getting us set up with our new phones. She was extremely informative to our particular situation. We want to thank her for all of her help . I also would highly recommend her and your store to all or friends.

Javier wad the best. So glad he waited on us.

Very difficult to just come in and get what you want. Probably because I want honesty in people I do business with. Went in Saturday and was told the bogo expired today. On the 11th?? Gave the store a second chance told them exactly what I wanted and was told the best way for me to say money was to raise my bill only $80 a month and get an iPad since the so called Free Verizon Pad i never wanted and paid $50 a month for two years. I honestly think the only thing worse than robe-calls are mobile phone salesman that insist on sticking to you instead of selling you exactly what you want. I get it, they are commission but the blatant lying is a total turn-off and probably forcing me to keep my now 4 year old phone

Came in ask for them to show me how to do a screen shot the gentleman was very helpful

This has been the worst customer service. This is the 4th visit to this store to accomplish 1 single change to our account. It is still not correct. We have dealt with 4 different individuals and they all have a different sales pitch. Nothing is consistent. Such a disappointment to 20+ year customers. 😣😣😣

Thank you Sammy for making the experience fast and easy!

I came in with a bad taste in my mouth with a rebate and billing issue. Marlon not only called customer care to drop my bill from the an outrageous price of $90 for one line to $50 a month. I am a senior citizen and on a tight budget and the plan that he found for me is less then I expected to pay. When it came to the rebate he also jumped on the phone and resubmitted everything and now is on its way to me. I have to say that the type of service he gave me was not only outstanding but also very comforting. I am not a techy guy and feel like I can be easily take advantage of, but Marlon made the experience feel like he was there to help me and not send me off with no conclusions. I thank you Marlon for not only making my experience great but also showing compassion to my situation. You truly are an amazing asset to that team.

I live and work in the area. I stopped by one day to pay my bill. I was helped by Amani. During the process, she informed me that I was eligible for an upgrade. Not only was she incredibly knowledgeable, but she went about getting me the best deal possible in a timely manner. Thanks to her I now have the dopest phone on the block. Sup now? .... oh and Jenna helped too

We have used this location for awhile, this stores employees are rude and dont seem to know what they are doingIts always a struggle here, make sure you have ALL DAY.

Great store! Nolan really helped me out. I can honestly say this was the first time I actually had a good experience at a Verizon. Ask for Nolan when you go in there!

Most of them know what they are doing...be careful if you buy plans...they add things like warranty...screen savers...protect tion..plans without telling you.....

Fast and courteous service. I had a great experience. Adriana was very nice, and made everything easy to understand.

Their mission is not to provide customer service, but to use predatory and deceptive marketing to sell you a new phone and move you to a more expensive plan. I will never go there again; Ill call Verizon. The phone agents dont work on commission.

This location had great service and Mr. John Paine was very professional.

Elyas was awesome and gave me really good service. he was able to transfer all my contacts text messages and photos from old phone and even install Facebook for me. we are definitely coming back here for all our phones.

Great experience the manager Justin b helped me get into a new phone and I absolutely love it. I recommend this store to anyone with verizon

I did not have a great experience at this store I feel that my husband and I were lied to by your salesman Michael. What he originally told us was that if we get my husband new cell phone that the galaxy notebook would not cost anything. I already have a galaxy tab pro and I didnt need anther one but he said it was free with the phone. So when I got my bill is when I realized that was not the case.so I went back to the store to talk to Michael to talk about what was on my bill he totally denied what he said. Then he had one of the other salesman call customer service and I talked to a gentleman name Robbie and explained to him about what was going on he told me to let him talk back to the salesman. Then the salesman talked to Robbie and I was waiting to see what was what about my concerns and the salesman said that he was on hold and I thought he was talking about the Verizon representative had him on hold and one hour and thirty minutes later I ask the salesman if the representative still had him on hold he then told me that no he put the representative on hold. I said to him you mean to tell me that I have been waiting here thinking that I was being taken of you were worried about sales? Not caring about a customer who had just purchased a phone from this store. When I got back on the phone with the representative he said he wasnt pleased either.

Shaela was awesome, professional, knowledgable, courteous and very friendly. I felt very comfortable asking questions. She was very patient and approachable. She is very sweet pretty Thank you so much for all your help.

“AMANI” is really great helping me and my family with all our IPhones and our new gizmo watch! I wish all wireless consultants lived up to her standards sincerely Mark Lofton

Julian was the best person for the job he was good and professional and so kind thank you for helping me and my husband with our new phones ;) ;)

Incredible! Zac and his team do a great job.

Went in today to set up my insurance phone and Hanrahan assisted me with exceptional wonderful service! She definitely is a rare employee need more like her!

Never never go to a retail store all the man did his talk me into a smartphone and all I want to do is get my tablet fixed I told him know some reason he overrode me and I came home with a smartphone then I had to return it the salesman just over talk to himself and I paid for it never go back again never never go to a retail store the man judges talked me into a smartphone and all I want to do is get my tablet fixed.

Hannah was awesome! She answered all my ridiculous questions without making me feel stupid! Well done. I will come back!

Went to trade my phone in and upgrade. Im hearing impaired and made it VERY CLEAR that I had to have a phone that I could hear anyone on. She called me on it, it was fine but she had a loud voice so of course it would be ok. She threw in some extras LOL. One of the extras was a headset that I would never be able to use. I told her that, she said it was a freebie, just take it. Ok. Then tells me I owe $169 in taxes. Ummmmmmm, no I dont. Tax was around $60. I told her. SUDDENLY it dropped to $92. OK, why? Oh, the case doesnt come with it. Ok. Paid the $92 and left. 1st phone call I I got I couldnt hear. I live 30 miles from Verizon store so had a neighbor call and was told to return phone and see what could be done with something else. I returned phone. The cyst Serb rep so had purchased my phone had been fired according to the person I was now talking to. He told me the phone I needed would be on sale the next week and I was happy I drove the 30 miles (1 way) and could get a deal if I waited. So I waited. I made an appt with Mo, the customer service rep I was now dealing with who told me to wait. Made an,appointment with Mo to come back and get the phone going on sale when it went on sale. Went back, he had no clue who I was but yes phone was on sale but it had been more than 2 weeks so just couldnt turn phone in for another not to mention none were in stock. Mgt was called and stepped in for maybe 30 seconds, said it couldnt be done and left. Mo left to go to the rear of store, came back and said he was overriding the mgr because he himself had told me to wait. How does a customer Rep override a mgr after mgr was exceedingly clear that the 2 weeks had passed and there were no options except keep the phone or purchase the one that would do what I needed?Im very leary of Verizon now. I dont trust them at all. In in my 70s which is quite clear just looking at me, they were made aware I was hearing impaired several times and yet here I am stuck with rules that that change whenever the situation warrants AND a customer service rep can override a mgr. Old, yes. Heard of hearing, yes. Stupid, NOT!!!

Never had much luck here. Better off to drive across town to a real Verizon store.

The level of customer service was far beyond what I have ever experienced in aVerizon store. I have had numerous encounters with Verizon, and this was the first time the representatives worked to provide me with benefits that work for my usage, rather than a personal sales goal. I was fortunate to deal with both Elyas and Mike at the Temecula store. Both were extremely informative, polite, and, actually made the experience fun. A huge thank you to both of these gentlemen.

Sharia Hariri was extremely helpful, accommodating, and just plain sweet. I will definitely be using her for any of my future phone buying needs. Thank you Verdon for hiring such an awesome employee.-Alana Alaniz

Hanrah was an amazing help the moment we walked in the door even though she saw I had purchased a phone elsewhere. I regret not coming here first since she helped when Costco salesperson didnt help

Ive been here twice now and both times I have been so happy with the service!! They figured out how to meet my needs and my bill went DOWN!!!

Great service helped me out great with getting my new phone

They are liars went to fix my bill twice and still messed up. They promise things that arent true especially julian the assistant manager they are just looking for more commission

I had a challenging situation develop on Sept 12th when I tried to return a Samsung Galaxy Note 7 phone (per the recall) but did not have the box it came in when I purchased it on Aug 31st. At first I was told they could not accept the phone for return without the box it came in. I stood my ground and demanded an exchange with or without the box.Finally, the Asst Off. Mgr., Ashton Johns, came to my rescue and creatively worked out a deal whereby I could be given a new phone as an upgrade -- and he addressed my situation professionally, politely, and proficiently all along the process. He put me at ease immediately, and went to great lengths to make things right for me.However, there was still a serious glitch in the system -- whereby my Verizon account now showed TWO PHONES on installment and I contacted Verizon Customer Service and Accounting to demand that the Samsung Galaxy note 7 phone be REMOVED forthwith from my account ( since I had turned it in on 9/12/16).So I contacted Verizon by phone again and stated my case again for REMOVING that Samsung Galaxy Note 7 phone from my billing. They told me to go back into the store where I bought that phone and my account would be cleared up there.So I returned to the GoWireless store In Temecula on 9/17/16 and was immediately greeted by Asst. MGR. Ashton Johns - who meticulously and professionally (and politely & respectfully) spent about TWO HOURS with me and working to resolve the discrepancies on my Verizon account. He contacted Verizon on the phone, worked with his office manager (Elyas -- who was also polite, professional, and proficient in helping Ashton when needed), and Ashton used his customer service skills and PR talents to the max.Ashton Johns went the extra mile to ease my concerns, fears and angst that has arisen over these unfortunate complications over a simple return of a phone. He truly is an asset to your organization -- and I salute, commend, and thank him for his integrity, character, professionaliam and ethics. Hes a GOOD MAN!!Capt. MANFRED MANNY ASCHEMEYERLicensed Master Mariner (Ship Captain),U.S. Merchant Marine.

Thank you Shaela! Verizon rep is knowledgeable and helpful very friendly and patient goes a long way in todays world! Greatful for people like her makes shopping a pleasure.

Amani is awesome and sweet! Money was well spent!

The service that shaela provided was above and beyond anything that I ever expected. Shaela was helpful patient and informative. I would give shaela the highest recommendation to do service with her. Mailani assisted her and went above and beyond anything I expected. Her service was above and beyond industry service.

Sal Merlo was great. He really went the extra mile. Thank you

Adriana was very helpful very quick answered all questions highly recommended store

My wife and I traveled to the Temecula area over the Memorial Day Weekend to attend a wedding. As were heading home we decided to stop at this Verizon store to see about a new phone. My wifes older phone would not program in our Honda CR-Vs hands free phone link.Christine Plaganis, the wireless consultant, explained to my wife that a newer phone would work better. My iPhone had worked perfectly in our car, however, my wife did not like the thought of switching to an iPhone. Thankfully, Ms. Plaganis convinced my wife that the iPhone was an excellent product and would not be that hard to learn to use.As a result of Ms. Plaganis courtesy and patience, we bought the iPhone and it works perfectly in our car. My wife loves her iPhone and the convenience and safety of driving hands-free while using her iPhone.

If I could give negitive stars I would. This was the worst experince I have ever had with Verizon. Especially with everyone that works there. No one ever seems to pick up the phone, and when they said they were going to call me back they never did. But the manager Joe that works there never made a effort what so ever to solve the problem, even though he was the cause of it. Dont ever deal with this verizon store. All they are is a bunch of liars that only care about getting their money, thats it. They have a bunch of morons working there that dont even know what they are doing. I would never come back. This store should be shut down because of how terrible these people are at doing their job. I have been with verizon for about 10 years and this is the service we get. Especially for the amount they charge. It has been 3 months and my problem still isnt resolved. NEVER COME HERE AND NEVER DEAL WITH JOE!

If you need Verizons help go to Verizon Center do not go to a retail Center the only rip you off like they did me and give me a hard time tell me how to talk to my text phone will talk to the boss cuz it wouldnt talk to me in the store you just ripped me off Verizon took over and took care of it do not go to a retail store unless you want to get ripped off Royal.!!!!!!!!!!!!!!!!!¡

John has help the wife and I on sereval accusation and we were satisfied with his help and patients.

Shaela very helpful and friendly. I only come to this location!

Employees are terrific. Very helpful!

Took a lot of time going over all the details.. Did not feel rushed.. Always got back to me in timely manor.. Very knowlegeble ..

Slow, incompetent staff

This isnt a real Verizon. Its a reseller, and these resellers are worse that car salesmen. Save your time and shop from an official Verizon store.

These guys work hard to get you whatever you need

Dont let them put your screen protector.