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uBreakiFix
27540 Ynez Rd Suite J-9, Temecula, CA 92591, United States
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uBreakiFix
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Review №1

This is a great place! The only place that I know whom is willingly able to take my Pixel 3A phone. Other places wouldnt even deal with it. It feels good to have it fixed after a year. :D

An
Review №2

They advertise price matching guarantee, but when I called about getting a phone screen fixed, they refused to honor that guarantee because other guys maybe dont have the same quality as them, so they have to charge more...which, by the way, the price they quoted me on today to fix my sons phone screen was $100 more than the cost to just buy an entire new replacement phone, AND is over $100 more than what they quoted me just to fix it just one month ago. What a scam.

De
Review №3

Mod was so friendly with excellent customer service. It was so easy to express my concerns. He fixed my phone like brand new! I love it! Thank you Mod for all of your help. I am so happy!

El
Review №4

I called ahead to find out prices and approximate time before heading over.There were a couple of people ahead of me so there was a little bit of wait but that’s normal.The employees were friendly and professional and my phone was fixed in under half an hour.I’m glad I found their store because the price was fair and quality is better than what I have come to expect at tech repair shops.Thank you “uBreakiFix” staff, you’ll see me again for any tech repairs.

Ti
Review №5

Ran in here 20 minutes before they closed because my mobile screen went dark. At first the gentleman said I needed a new phone. Randomly, the screen came back on. But a second gentleman explained how to do a hard reset after backing up. They seem to be pretty knowledgeable staff. They are located in the Target shopping center on Rancho California Rd.

Ch
Review №6

The staff was pleasant, roffessionall and very upfront about what he was going to do and what the cost would be. I was in and out of there within an hour. Very pleased with the job they did and the timely matter in it was conducted. Thanks guys

Bo
Review №7

I sent my phone in to replace camera cover, my camera was working perfectly fine right before I walked in to their store. My phone was return less than 20 minutes then I started noticed that my camera was blurry and can’t focus. I went back they said my camera was broken. I said told them it was got dirty from them replacing the cover I can see some dust in my camera. In stead of cleaning it they just put my broken cover back and DID NOT refund me the money!!!!!! They have no right mentality to run a business!!!!!! Now they have lost a loyal customer of their, my husband who has been there multiple times. For people who wants to go support their business, a heads up, the guy who worked on my phone said they got their parts from eBay, not sure what kind of quality parts they using at this place.

Ju
Review №8

Fixed the screen and battery replacement for a iPhone 6s. Great priced, definitely worth and way cheaper than a new iPhone. Great turnaround and now phone it’s like new. Would definitely use in the future if needed.

Jo
Review №9

DONT TAKE YOUR BUSINESS ANYWHERE ELSE!!!These guys are awesome! Very professional and knowledgeable. Came in for screen replacement, they went above and beyond to even troubleshoot a charging issue I had on my phone without me even mentioning.

Se
Review №10

Loved my experience. Got my s10+ and later my note20 ultra repaired. Both times quick and everything works as it should.

Tr
Review №11

Great customer service. Did exactly what I needed them to do and got the job done early!

Vi
Review №12

It was very easy to drop my Nintendo Switch off, they told me about everything I needed to know about pricing and when I can expect an update on my consoles status. They fixed my power button issue and I got my console back less than 2 weeks after I dropped it off. The staff was super friendly and knowledgeable and overall I am very pleased yo

Ne
Review №13

My only gripe is they need full access to your phone just to fix a cracked screen?Afterwards I got tons of spam and my phone started having issues..I cant prove it was this placeI will say they did a perfectly good job with repairing my screen

Le
Review №14

My nephew dropped his Galaxy 20 and the front had a small cracked screen, this place only took about 25 minutes to replace the screen for him cheaper than the one Ive gone to.I recommend UBREAKIFIX for everyone I know!

Ja
Review №15

My sons phone battery swelled up and popped the screen some time ago. We took it to a shop in the mall, who said they replaced the battery and screen. A short while later, it happened again. This time I took it here, to uBreakiFix, and found out the original shop never replaced the swollen battery after all. The factory battery was still in there. I will never go anywhere else for my phone repairs. They were very professional, very responsive, answered all of our questions and concerns, and their charges were comparable to other shops. Don’t go anywhere else for your phone repairs, or you might just get taken advantage of.

Sc
Review №16

Fast and did exactly what I paid them to do. Price was decent

Ge
Review №17

Very pleased with their work! Went in for help with a cracked screen and they always do a great job in a timely fashion!

Al
Review №18

The workers were professional and provided great customer service.

De
Review №19

Easy, quick and professional. Hopefully wont have to visit again but to recommend.

Br
Review №20

Great service, I dropped my phone off and Mobin texted me a few hours later when it was ready.

Sh
Review №21

Very knowledgeable and fast. Dropped off the phone and had it back in a few hours. Would definitely recommend.

Br
Review №22

I went in the other day to get my phone fixed & repaired once I went into the store he was rude as if he didn’t want to help me out. I dropped off my phone and tried to make small talk but he spoke to me as if I were bothering him. From someone who works in customer service it was very unprofessional. After I had an issue occur and I called back to ask a question and he proceeded to cut me off mid sentence and acted like it wasn’t his issue so he didn’t care. I don’t recommend this place as he was the manager and the only person there. Not to mention when I picked up my phone he treated me completely different than another lady who had her daughter with her. He was polite and I wasn’t too sure why he wasn’t like that with me when I showed nothing but respect.

Ch
Review №23

They are awesome, fixed my broken screen in 2 hours. Would recommend them to anyone looking to have a phone fixed. Great customer service!!!

Ni
Review №24

Cracked my screen set an appointment took me right in only took them an hour and a half to fix it also gave me a free screen protector and case definitely recommend these guys! top-notch service thanks!

Lo
Review №25

I had a positive experience here. Professional, concerned, timely repair. Very satisfied!

An
Review №26

A bit expensive, but it beats having to buy a new phone. Excellent work guys.

ci
Review №27

Very professional, fast service, great price 🙂

Mo
Review №28

Guys are great, they get down . Fixing phones 📱

Sh
Review №29

I was calling all over to get my phone fixed and the great guys at this location quoted the best price out of 5 shops I called! They also had the part I needed on hand to fix my Galaxy Note 20 when all the other shops needed 5 days just to order it in! It was done in a couple hours when I thought it would be a few days! Thank you guys so much!

Jo
Review №30

Yes, the can put a new battery in a Samsung galaxy s9 phone

Ri
Review №31

So rude on the phone. Just wanted to make sure it was the right model number for a correct quote and was just super impatient and called me buddy. Not professional especially since they charge the same amount it would cost to just go to Apple. Good Luck talking to customers like that.

fr
Review №32

I called up and said my charging port wasnt working and asked how much it would cost to replace it. Evan said it would cost $80 to replace but also said it probably just needed a cleaning. I took it in and about 10 minutes later it was cleaned and working great. Cost me nothing. He was so easy to deal with, and I appreciate the fact that he tried the no-cost approach first. I trust him, and next time my phone needs repair, I know where Im taking it.

Mi
Review №33

I recommend you take your device to them to evaluate it for repair!

Er
Review №34

They fixed my phone! Just as advertised, and in less time than they quoted me, I got my phone back like new. Everyone was kind and courteous.

Mi
Review №35

I would highly recommend. They did a great job and the price was fair 😀

De
Review №36

My Samsung S21 screen went black and I couldnt make calks or receive them. I took my phone to TMOBILE and yhey couldnt do anything but order another phone which was going to take 2-5 days leaving me without a phone. My friend calked Samsung and they recommended taking my phone to UBREAKIFIX in Temecula. They fix my phone within 2 hrs and because my was under warranty it didnt cost me anything. I highly recommend this place yhe service was excellent and therere very professional.

Je
Review №37

Phone looks great and works fine. Complete in 2 hours as promised.

Gr
Review №38

The expert came out spoke to me and was very pro and very detailed.

Mi
Review №39

Great place to take your device to be repaired, I really love the excellent customer service experience you receive! Fair prices and in some cases, you get quick or same day repair services.

Jo
Review №40

Brought in my iPhone because the screen was cracked in three places, or so I thought. After about an hour we got a call from the owner letting me know that it was only the screen protector that was cracked. They could have easily just replaced the screen as I originally requested and I would have never known the difference. Their honesty saved me $120 and deserves recognition. Unfortunately these days integrity is somewhat of a lost practice in business, but apparently not at Ubreakifix in Temecula.

Ch
Review №41

Great work, very easy. In and out!

am
Review №42

I needed my screen repaired and was referred to them by my phone company. While I had my insurance company on the phone she requested to speak to the technician. His answers to the woman were short and he spoke to her with a nasty tone like she was wasting his time. I was embarrassed with the way he spoke to someone that was helping me. I did not end up getting my screen repaired there and will not ever refer anyone but rather deter them from using this location. Customer service jobs arent for everyone.

Ju
Review №43

Fixed the screen on my Moto G Stylus. Very helpful!

ja
Review №44

Very pleasant and knowledgeable staff highly recommended, fast and friendly service

Ce
Review №45

They are very professional. Great Service...

An
Review №46

Brought my smashed iPhone in and in about 35 minutes it wasn’t smashed anymore. Offered a cash discount but I paid full fee and a $10 tip because it was worth it great job

Mi
Review №47

I have to say they did a really great job on my phone. All brand new Samsung OEM parts, installed beautifully, and professionally. I was originally told 2hrs by Assurian, then 3hrs by the shop, and it ended up closer to 3.5-4hrs. Other than time, everything else was great!

sa
Review №48

This is the only store that has the part for my phone on stock everybody elseverybody else for the Galaxy S20 needs to order it and it takes About 5 days This is actually the 2nd time Ive taken my phone to that place

Sh
Review №49

Did a great job fixing my sons phone. Reasonable pricing

Og
Review №50

Great work. Thanks for fixing my phone in a short period of time. I enjoy Temecula.

ra
Review №51

Quick service at a reasonable price. Highly recommend.

ow
Review №52

Very honest place.I thought I needed both a front and back glass. I paid for both up front.They ended up RefundingThe money for the back glass As it was not needed.I would not have known the differenceThe honesty is much appreciated!

m
Review №53

Before you go, fill out forms with Affirm 1st!

Je
Review №54

I came here because my Google Pixel 3XL, back casing broke. I didnt think i would be able to get just the back fixed, until Google recommended this store. They were able to get it replaced within an hour and a half. I was very happy with the work and quality of the repair, also the pricing. I would definitely recommend them for repairs.

Eb
Review №55

I would strongly recommend UBREAKIFIX.I first time visited this company because two cell phones (Apple and Galaxy) had broken, especially Galaxy was really bad condition.However, they took extra time to check the phone twice and fixed perfectly. I really appreciate all workers, especially William and Kevin (I didn’t ask name of other employees.) They are very helpful and friendly.All employees are very nice! I was very surprised because most these kind of shops’ employees are not very friendly and kind. They have an excellent customer service and very professional work!Also, price is very reasonable! I will definitely come back this store. 😊Thank you very much!

St
Review №56

Initial website experience and shipping was informative, efficient, and fast. Employees at Temecula were cordial, and the repair itself was perfect.The rest of the experience was unprofessional. After I sent in my phone, I could not pay for the repair securely online; instead they could only take a CC# over the phone. Despite my opting for SMS messages, the store only communicated over voice and we kept missing each other as my calls often went to voicemail. The repair was complete at 1pm on Saturday, but the store said they could not get it shipped until Monday, and then did not actually ship it until Tuesday.The estimated price of $139 was updated to be $165, but no reason given for the increase.While the website was very efficient, actually dealing with the repair shop was like going back in time to 1980. CC over the phone and shipping issues are not acceptable in 2020. I blame store management, not the employees.

Ev
Review №57

This place is top notch! Great repairs and friendly service! For sure recommend :)

Is
Review №58

Super fast, very knowledgeable and about $50-100 cheaper than other places I called.

Sa
Review №59

Super fast and great quality of work. Can’t recommend enough!

Fr
Review №60

Really fast, really chill, and really helpful. Highly recommend

Mi
Review №61

Brought in my phone the charging port was not working properly and I the fixed it and they didn’t charge me a penny to fix it I was amazed this is a business and I offered to tip or pay them and they suggested that they were not charging me for anything wow Kevin is the guy to ask for excellent job guys.

ro
Review №62

Had me pay extra for my insurance claim stating the couldnt repair my phone under insurance unless I paid an extra $60 for the back glass. Then after the repair the microphone didnt work(worked before i took it in for repair). After bringing it to their attention they wanted another $150 to fix the microphone.Sounds like a scam to me! I had to contact my services provider about the less than satisfactory service and ultimately get a new phone due to the shotty work and refusal to fix what they damaged without additional payment.

Vi
Review №63

Phone looks beautiful! Did a great job on my samsung s20 ultra. Staff was super friendly as well

Ch
Review №64

My experience was amazing! I was helped by a gentlemen named Kevin and let me tell you hes such an honest and kind man. He replaced my screen without any problems and was very friendly. It is very rare you find businesses where you come across someone who understands that we are all human. I would definitely recommend taking your device here. Thank you Kevin!

Sc
Review №65

Service was awesome! The gentleman told me that hed be able to put a rush fix on my phone because I was the first repair of the day and he had it fixed within the time that quoted me at. I plan to bring all future repairs here.

Jo
Review №66

Very friendly service and great value and repairing service is great they made my iPhone look like brand new. the quality of work is great and perfect.

AE
Review №67

Agree with the positive reviews, fast, fair priced and happy customer. Replaced screen on iPhone. Only concern is to ask for them to wear a mask at least when customers picking up phone, please be considerate of my health, I wore a mask!

Sh
Review №68

I am so amazed how affordable, actually the most affordable by a long shot! I have a note 10 plus and had both cracked front and back, the price i was quoted else where was minimum $400 just for the front screen only! they had told me I could come in and it would be fixed in 2 hours. The most amazing part was the cost for a new screen included a new screen, battery, hardware, mid frame, and protector!! All for less then i could get the screen alone for. I ended up picking it up earlier then they quoted and they replaced everything for less then $400, basically i had a new phone, front glass and back glasss included!!! I am so pleased i cant even tell you. I promise they will beat anyones price hands down.Shane Meyer

Tr
Review №69

Superb service and great work. Had the screen replaced on my Galaxy S9, it took a couple hours but everything seems to be working tip-top. I would definitely recommend this place for any cell phone or related repairs.

De
Review №70

Evan is very helpful and went out of his way to help me. I just picked up my phone today that was going bonkers...going from one screen to another very rapidly. 24 hours later it looks and operates like a new phone. The price, though a little pricey, was well worth my investment. Im also pleased to know it will still be under warranty if issues come up. I am a happy customer and would definitely come back if need be.

Ch
Review №71

Very friendly but they could not replace cracked screen on my note 20 ultra due to not being able to calibrate camera.

He
Review №72

Im very satisfied with my new phone. The price was more than quoted originally and it took a bit longer than promised which is why its 4 over 5 stars. My phone looks better than ever and is restored after an epic screen break on my Samsung S10. I dealt with all of their representatives and each was very professional. I would recommend to friends and family and would come back if I had another mishap.

Al
Review №73

It was great experience. They are extremely helpful and knowledgeable. They gave me a fair price and delivered my phone at the estimated time. I highly recommend.

Ho
Review №74

Brought my sons phone in that needed a quick repair. uBreakiFix was able to help quickly and at a very fair price. Would recommend and will use again. Thanks guys.

Ma
Review №75

Called in and spoke to Evan about a back glass replacement for an S20 Ultra he said they had it in stock and could take me in right away (told him i had to drive from Moreno Valley and would be there 30 mins before closing time he said no problem he can do it) made the trip and he took it right in, was very friendly and helpful, got the repair done in a timely manner and even stood passed closing time to make sure myself and 2 other customers were taken care of, even gave me an even better price then originally quoted for repair. 100% recommended here this place if you need a repair (used another location in the past with excellent service) Thank you again Evan!*update* had to go back again 6 months later for the same repair and despite being beyond swamped with repairs he still took mine in and got it done fast. Cant say enough good ! Thanks again Evan!!

Ce
Review №76

I love this place. Theyre very friendly, good, and fast. I like dropping it off on my lunch and picking it up after Im off.

Ka
Review №77

I was extremely impressed with the work that was completed on my cell phone. Kevin was not only able to fix my old phone, but graciously offered to transfer my rescued data onto my new phone. I really appreciated his kind effort.

Ma
Review №78

Excellent experience, they fixed the screen of my cellphone same day

Ma
Review №79

I was referred to the shop by Verizon store. I walked in without an appointment. They directed me to make a claim against my insurance and took the job on right away. They stayed late to complete the comprehensive screen repair and the phone looks and is working as new. Very pleased with the repair so far. They earned 5 stars.Thanks.

Mi
Review №80

Great service, done when they said it would be done. Very happy

Be
Review №81

Amazing customer service!

me
Review №82

I recommend this phone repair service for anyone looking to have their phone diagnosed and repaired. The technician is knowledgeable and time efficient. Within less than 30 minutes he informed me of what was wrong with my phone and gave me the option of what to do. He repaired my phone quickly and provided me with the all the information he was sending to my insurance company for payment. Whenever I have another claim with my insurance company for phone repair, I will always choose this location for services.

Mi
Review №83

Worst place to go took my phone in for a cracked screen they FIXEDit and my phone would not turn on right after and would not do anything to fix iit worked just fine before i took it in

Ad
Review №84

I spoke with Kevin to inquire about replacing the speaker for my Samsung S20 Ultra cell phone. I was told the part would be in within 3 business days. After a week had passed I called in and spoke with Evan and was told that Kevin was wrong that the speaker could not be ordered since the phone was so new. At this point I was frustrated but understood that they were at the mercy of Samsung making the part available. Evan suggested that I try back in a month to see if he was able to get the speaker then. Since I use the phone for business and cant be without it I decided take Evans advice.After confirming that the part was available with Evan I decided to have them fix the phone. So last week I went into the store and Evan was there. Upon looking at my phone he immediately told me that I needed to have the back glass changed and it would cost $120! I told him that the glass wasnt cracked and removed the protective screen cover from the glass revealing the UNCRACKED glass. I then told him that the speaker was damaged so he called the phone from their office phone. He quickly decided that there was nothing wrong with the speaker and told me he couldnt fix the phone. I tried to show him the problem but he would not listen and very abruptly stated that Samsung was the only place that could fix my phone!This was when I asked him if I could speak to the owner or a manager. He immediately asked me to leave and refused to allow me to speak with the manager or owner. He threatened to call the police if I didnt leave and was very rude about it. I told him to either call the police or call the owner but I wasnt leaving without speaking to someone about how he so poorly treated customers. After he realized I wasnt leaving he called the owner Kevin. Just like I thought Kevin was very interested in talking to me about the repair and the way Evan had treated me.While I was on the phone with Kevin his cell phone dropped. I asked Evan to please call him back and again her refused and threatened to call the police. So I got a card from him with the owners name and his name on it. As I walked out Evan locked the door behind me as if I was some sort of criminal. Never did I lose control, never did I raise my voice to him, there was absolutely nothing about how I carried myself that would justify his actions.I sat outside in my truck considering how I wanted to handle the situation. Within a couple of minutes their service truck parked next to me. I asked the driver if he knew Samsung phones and if he might be able to help me. This employee was friendly and was answering my questions until Evan opened the front door and yelled at me to Stop Harassing his employees. I apologized to the employee and thanked him for his help thus far. It was his comment that the owner was probably at the Downtown location that helped me get in touch with Kevin again. I called the Downtown location and left a message for Kevin.Kevin called me the following day to discuss what had transpired. He apologized for Evans actions and offered to resolve the situation. I was a bit reluctant but since hw as the owner I decided to give them another shot So we setup an appointment for Monday at 11am when he would be in. He asked me to call the shop to ensure he was there but unless some unforeseen emergency came up he would be there for me. At 11am I called and the call went to voicemail. At 11:15 I called and the call went to voicemail. I can only assume that nobody was there and have decided to take my business directly to Samsung.Again, Kevin the owner has my phone number and couldve called to follow up but chose not to. After all if you owned a business and knew of a customer who wasnt satisfied with your services doesnt it make sense to ensure you handle it? Evan has absolutely zero customer service skills and should never work with the public. I NEVER suggest doing business with this company. I encourage all to find another local repair facility or send your devices back to the manufacture for repairs!

Ka
Review №85

My son broke his screen on a iphone 7. This business was very professional & very happy about their pricing. It was fixed within 1 hour. Would definitely recommend!

Ch
Review №86

William was helpful and very efficient seemed to be managing the store very well and i would recommend this service to anyone who needs it thank you!

Sa
Review №87

Was directed to them as a walk-in from a claim with Google. They let me know my phone was a little trickier than most and that it would take about 4 hours rather than the 1 hour he quoted the guy ahead of me. I was just happy to get my phone back the same day! They also checked into a battery issue I had and that was fixed as well. The quick, kind and informative service I received definitely makes me suggest their service for those that need it.

pi
Review №88

Super quick fix and great job! Took 2 broken screens in and they were fixed within 2 hours! Thank you!!!

St
Review №89

Great job, phone is better than new. Highly recommend them. Great people.

Ap
Review №90

Kevin was awesome. Very transparent and straight forward. Fixed my phone and I didnt lose the photos of my daughters 1st 9 days of life!!! I will definitely be recommending them to anyone who asks.

Ro
Review №91

I cant express how satisfied I am with the service! Evan was great, he was friendly, helpful and overall made me feel good about them repairing my phone. He let me in on a couple detailed I wouldve never thought about in terms or repairs. Had my repair done same day, and I have to say, the phone feels solid! The repair left my Galaxy S9+ feeling brand new! I reccomend this location to anyone and everyone looking for a phone repair or diagnostic. Thanks a lot you guys. 👍

Be
Review №92

Did an amazing job repairing my Samsung Galaxy S20 Ultra and the service was fantastic and friendly! The price to reapir my phone was a good and honest price I honestly cant complain. I would highly recommend this place to anyone looking to reapir theyre phone and I myself would definitely come back here for any future reapirs for my smartphones!👍👍👍🤝

Fr
Review №93

Great customer service, super friendly and knowledgeable staff.🔧🔩📲I was supposed to be expecting a repair of what would have been one hour, got there and the guy let me know it was going to take longer for the type of phone I had. I was upset since I had worked a full shift and drove from Riverside I thought I was going home either without a repair or without my phone. But Khalil (if Im correct on the name) actually said hed try to fix it in one hour half max. And so he did!!! I truly appreciate them. Go there for anything needing fixing they got you covered.After all YOU BREAK THEY FIX!😁💯

Ti
Review №94

Kevin was very proactive in communication with me and is a wizard at repairing the screen my on my new fancy Google Pixel 3. My mobile phone insurance for screen repair works only with ubreakifix. The closest store to me was 90 minutes away, so Kevin called to 1) find out when I wanted to come in, 2) make sure he had the parts for the repair, and 3) did the complex job in 3 hours, so I wouldnt have to come back a day or two later. All around great service and knowledge! Highly recommended.

sa
Review №95

Absolutely amazing service. Cant beat them.

Sh
Review №96

We took our son’s iPhone to get the battery replaced and they took care of it same day and with a reasonable price. This place came recommended by a friend. We will definitely be back. Thank you

Jo
Review №97

Brought in my phone pixel 3 cause the battery is not holding a charge. Kevin removed the protector and he spotted right away that the back of the phone has a slight bulge indication that the battery is expanding. They replaced the battery and its all good.

Mu
Review №98

Great service, friendly and professional. Awesome job and I will definitely come again if needed.

Mi
Review №99

Awesome service

ya
Review №100

It would be easy to suggest that they are awesome because there was no charge. Yes, but they were amazing for helping to resolve the issue and providing a much needed relief. Thank you guys, I will be recommending you guys to anyone I know who might need your services.

Information
17 Photos
100 Comments
4.9 Rating
  • Address:27540 Ynez Rd Suite J-9, Temecula, CA 92591, United States
  • Site:https://ubreakifix.com/locations/temecula?utm_source=google&utm_medium=gmb&utm_campaign=temecula
  • Phone:+1 951-587-0950
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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