Mike went above and beyond for me & my family. Thanks Mike! We appreciate you & your hard work!Definitely will be recommending this awesome dealer cause not only they got good prices, their customer service is great!Thanks guys π
We bought our sons first car here. Mike and the crew made it a very positive experience. The car was great too! I would for sure recommend any friends and family here.
This dealership is fantastic. They dont try and run a game in you or get over on you. They will work with you to meet your needs. Great inventory. Josh is a fantastic salesman.Update...true to his word Josh told me when I bought the used truck that even though there was no warranty he would help me out if something happened. Lock went out, and I didnt notice the headlight was out when I bought it(my fault) and also needed the throttle body changed. They did it for me, charged no labor, nothing for locks or lights and got me the best price for the part. They treated me as a priority, which felt great. If you are looking for a place to buy a great used car and want to work with honest people that will give you a great deal, come here!
I went to top notch and purchased a vehicle and not even 24 hours later I was broken down. They said we will find you an even better one. Giving the benefit of the doubt I looked to see what else they had. I saw another vehicle, took it out for a test drive and broke down and had to be picked up by dealership. Even after all this I still bought the car as they guaranteed to fix the problem, steering n a/c. Bought their warranty and it was all downhill from there. Physically got the car 10/21/20 and from then til 2/1/21, Basically 3 months, I had 2 transmissions put in, brakes twice as they forgot to put a part back in correctly, A/C to them 4 times and never fixed my a/c, door handle was broken prior to purchase and was suppose to be fixed before me taking possession but it took 3 times going back to them. When I told them my transmission was going, they said to keep driving it tol it gets worse. Next day my transmission went on 15 freeway on my way to work. .I finally brought my car elsewhere to have my a/c fixed and since top notch cashed in with my warranty and got paid over 1000 for saying they repaired my a/c but it never worked I had to pay over 1000 out of pocket.since this wasnt totally not right I brought them to court to be refunded for repairs and won my case. Then top notch has the nerve after all they put me through to APPEAL the case! Good customer service, NOT!! IF YOU WANT A NO HASSLE, GOOD CAR, DO NOT GO HERE! BIGGEST NIGHTMARE EVER! THEY will talk you into buying a warranty and then do repairs but with parts from a junk yard and bill warranty company for brand new. I have the proof! TRUST ME THIS PLACE IS AS SCANDELOUS AS IT GETS!! YOU WOULD FIGURE THEY WOUlDNT WANT TO DEAL WITH AN ANGRY CUSTOMER THAT THEY SCREWED AROUND WITH HAD TWO BROKEN DOWN CARS AND HAD MY CAR LONGER THAN I DID, and pay the measly 1000 but no, they are rude and Im going to try my hardest to let EVERYONE KNOW WHAT THEY DID AND NOT TO GO HERE! I PAID CASH ALSO. ONLY HAD TO FINANCE THEIR SCANDELOUS WARRantTY FROM SOME 3RD PARTY.. DO NOT DO HERE IF YOU VALUE YOUR HARD EARNED MONEY!
I bought a 2014 Ram 1500 truck that is in excellent condition and a few days later I returned with my son to trade in his old truck and get a used 2017 Hyundai Elantra that is also in excellent condition. I have low credit and my son had no credit history at all but Josh our sales person who is also the general manager got it done for both of us. I drove almost an hour to reach their place but it was totally worth it. Everyone is friendly and its a very relaxed environment.I highly recommend you check out their inventory and see if there is anything youd like. Ask for Josh and tell them Keith sent you.
Bought quite a few cars here over the years. Unfortunately the last one was definitely the LAST one. The experience had always been more than pleasant but it only takes one REALLY BAD experience to ruin all the othersI bought my son a car from Top Notch last summer and paid over $20,000 cash. My son loved the car but as he drove off he noticed some warning lights flash on the dashboard. The sales guy said it was just a wiring or fuse problem. Not a big deal. Well it was a BIG DEAL. We had to bring the car back multiple times as the car continued to break down most notably on the freeway. They tried to fix it but couldnβt. Top Notch brought it to Ford. Turns out the car needed a WHOLE NEW ENGINE and other engine parts! We only had the car for maybe 4 months. Thank goodness we got a warranty!!! Unfortunately it still cost ANOTHER $1751 to fix even with the warranty!! Iβm glad they chipped in $400 (They said it was the βgoodness of their heartsβ)When we had brought it back the first (of many) times, the salesman said It was advertised βAS ISβ and thatβs the risk you take. OK. Lesson learned. Never againβ¦β¦.
Top Notch has been amazing with my car buying experience. There prices are so competitive, I bought 2 cars from them on the same day. Graham was a pleasure to work with and went above and beyond to help me secure my loans even though my credit wasnt perfect. I highly recommend them to anyone looking for a great deal and amazing customer service.
These guys are awesome..I bought a 1 way ticket hoping to buy a car, we ran into several roadblocks and they did everything they could to make it happen and told me I was not going to leave there without a car. Graham and his staff are awesome, I highly recommend if youβre considering buying a car of any caliber their price range Will fit in anyoneβs budget, I previously bought a car from them and thought itβs really hard to trust sales people in a car dealership and I trusted them, second time around the experience was even better and they were more helpful and I couldnβt believe they would go out of their way and spent hours on end to make sure I got what I came for. Thank you thank you thank you thank you
I would recommend this dealership to anyone looking for a vehicle. They are honest, vehicles are in excellent shape, employees are all helpful and friendly. Josh, the GM, is wonderful to deal with as he is communicative, keeps his word, and knows his business. I am so excited about my new purchase and will definitely purchase from top notch again. I wont go anywhere else!! πId give them 10 stars if I could.ππππππππππ
Top Notch Autos is the right words for this place. Fast and easy financing, Mike made my car buying experience a breeze. Thank you for my Car i love it.
I am taking this company to court. Definitely stay away from them. Unreasonable and no credibility in there mistakes. I got a attorney that will go after them and if you had any problems please contact me so we can hold them responsible.
Very happy with my purchase and experience
Today I drove to Temecula to trade in my 2014 Escalade for a newer, lower mileage 2018 Escalade. What an easy, satisfying, no pressure no hassle transaction that was! Well worth the hour & a half drive to get there! I worked with both Mike and Josh and I couldnt be happier with their professionalism and easygoing manner. Both were very knowledgable about both transactions and were very generous with my trade in. The receptionist was amazing, too and instantly set me up to test drive my new car with a big smile. Really happy with this group, highly recommend!!!
Waste of travel to this place. The car had more damages and necessary repairs than noted or portrayed in pictures. Unfriendly environment, non-locals stay away.
Great people quality cars
Josh was awesome! Great experience, very helpful π
Great experience no pressure sales. Great prices. Good location
I really like the Harley davidson F150 I purchased in early 2020 even though it did have some issues expected of a high mileage 2007 truck. My only complaint is there was no after purchase follow up even when I texted the sales man that sold me the truck. The reason for 4 stars. Of course this was at the beginning of the pandemic.A recommendation to any perspective buyer of used vehicles is to look for cars with no modifications. My F150.had an amplifier system installed and the BCM moved from the right location that was the cause of my first issues and there was no way for Top Notch to know this since removing the backseat is a process and not simple.
Bought an SUV from Top Notch Auto Locators on 6/27/19. Very happy with entire experience. Mike was very nice and knowledgeable about the vehicle, answered all my questions. Entire staff was friendly. No high pressure sales tactics that I was expecting from a used car lot. I was able to take the vehicle to a local mechanic prior to purchase, and car checked out great. I would highly recommend them for any used vehicle purchase.
Excellent honest service. Beautiful car selection. We found a car weβve been searching for at the right price. They even helped us access fast friendly financing. One stop shop for quick painless auto shopping.
These fraud guys took advantage of a Woman and sold her a lemon car that was top notch owned knowingly. They hide what is really wrong with their cars. She went there in desperate need of a vehicle and had cash. She had warning lights that came on just three days after getting the car. She had a slow leak in the front tire and car had no gas and was on E the day she got the car and she thought they would help her out, but they did not. lest than 90 days the the battery dies and a check engine light came on. They still was acting like they didnt know about it before hand. They changed her oil and reset the check engine light and shortly after that the car was leaking oil in the engine and the oil pan. They still acted as if they didnt know about the leaks. After three times going back to them she got frustrated and took the car to a dealer who makes the car she bought. They found so many problems with the car that was no way her fault in the time that she had it. She was never told about the problems and she and I asked about any previous repairs and the guy Mike said it was in good shape and was serviced by them. He either did not know or was lying. They even tried to turn it around and call the Police because we got into a verbal fight after trying to talk civil to them. They claimed they were scared when indeed they left her very scared to drive the vehicle they sold her. She remembers when she took the car there one of the three times and saw another customer that was a upset about a car he got from them and after they kept trying to see if they could rig the car to no avail, they gave the man his money back. He said he really wanted the car, but he would not go to them again. She has found an Attorney now, but all she wanted was for them to pay for the repairs that was about 2,000.
I came down for a week long trip from the Bay Area and was able to inspect, drive, get the car over to Toyota for inspection, and purchase the car while working remotely. Hunter is awesome and accommodating. Very clear and easy process. Looking forward to my drive back up to the bay in my car.
Just wanted to give Josh a shout out. I work as a claims adjuster with an ext warranty company and i must say that Josh has been great to work with when working through the details on needed repairs for our mutual customers. Josh and the team are always willing to go the extra mile for his and our customers. Keep up the great work! I and our business would highly recommend Top Notch Auto when purchasing or servicing your vehicle!
We went here and got a car in two days. Wouldve been one but a mistake was made and we went home a bit disappointed, however after a call they realized they accidentally tried to sell us the wrong car. Now the car is in my garage and Im happy as can be. Shout-out to Mike for hooking me up!
Met with Mike. Really good guy, knows his stuff and knows how to treat customers. My family and I came in looking for a super clean Sequoia we saw on their website. Im all about reputation and these guys have it. They gave us a very good deal and were extremely happy with our Toyota Sequioa. After the deal, they stand by their reputation and want to make sure you are completely satisfied. Weve experienced Top Notch Auto Sales and I would recommend them to friends and family over and over! Thanks guys.
This is how a business should be run. Polite, personable and they found me just what I was looking for. Worked within my budget and went above and beyond as far as I am concerned. I love my Toyota Tacoma and will never go anywhere else again to buy a car. My whole family are fans for life and Id recommend Graham and Josh and the guys to anyone. Already have. Thanks Top Notch!
Sold a car I was going to buy. I guess I took too long at my bank. didnβt even ask me if I wanted to leave a down payment so they wouldnβt sell it after I left to the bank. First and last time coming to this dealership!!!
I had an awesome experience josh was very professional and got things done this place is awesome...i would recommend top notch auto to anyone looking to buy a car the team there rocks...π€π€π€
Great, great place to buy a car. The prices are fair and the guys will work with you to get you the deal you want. Best of all they stand buy their product! I have bought a lot of vehicles in my life and I think this was the first time I walked out of the dealership feeling truly good about the deal. Fast, painless and easy financing. From start to finish was less than 2 hours. I couldnt be more pleased with my customer experience here, you will not be disappointed.
Had a great car buying experience at here. I was a little skeptical at first, but Mike and the rest of the staff were awesome. I drove off with the car i was looking for. I definitely recommend Top Notch to everyone.
Our family has purchased three cars from Top Notch and we have used them to service all our cars (including cars we havent purchased there) Honesty and integrity seem to be rare in customer service (and certainly in the car sales and repair business), but not with Top Notch. They excel at customer service and have the highest of integrity with their customers. We are loyal to Top Notch and will keep coming back and referring our friends to them.
I was very impressed with my experience at Top Notch. I have spent the past week looking for a specific car and have dealt with several dealers in Southern Ca. who very disappointing in their knowledge and follow up. This was not the case here - Graham was very honest and thorough - he spent time himself going over the car and all of the features. Josh was very helpful as well getting all the paperwork done quickly - the two of them together compliment the entire process. One of them can easily pick up where the other left off and that was appreciated so I could get back to my own business.Graham and Josh went the extra mile to make sure I was satisfied and I feel confident in my purchase with Top Notch Auto.Overall this is the best car buying experience I have ever had. I will absolutely purchase from Graham again and I will be referring my friends and family as well.
Good deal with Mike very kindness and helpful on the application was very quick
I am so thankful that i found this place! Graham, Josh and Mike were absolutely the best! They took the time to understand my situation and found me a great deal! This has definitely been the best car buying experience Ive ever had. I dont care what your situation is, what your credit score is, if you need a car, they can help. I wont buy a car from anyone else. They have a client for life!
I had a truly TOP NOTCH experience at Top Notch Auto. This was the easiest and most honest buying experience I have ever had. Graham is a perfect gentleman. He was extremely busy with multiple customers and handled it like a pro. I would recommend everybody to this place and will definitely return with any vehicle needs I may have in the future. Thank you Graham....I love my new MINI!!
Purchased my car here. They even took my car for inspection of the bank. Very nice people and great customer service and love my car they donβt try to push their cars on you and all their cars were top notch like their name says.
My husband was looking for a Jeep Wrangler right before Christmas and came across a couple with Top Notch Auto. Hunter was great and was super helpful! He wasnβt pushy at all. He let us look around and answered all our questions. The whole car buying process was so easy and they helped us every step of the way.
I truly can say each and every staff member treats u with. Great respect. I feel like family everytime I purchase a car for here. Great customer service . They really fexiable. Team top notch auto.
VERY RUDE GUY came to look at cars was less then warmly welcomed. Man working was very short and has attitude not mention the 2 cars purchased by friends their Transmission is shot and the other was SCRAPPED
Yeah... Most of the time you see great ratings, scroll down and its obvious they hired an Indian call center to skew their ratings.These guys earned these 5 stars, not by spewing fake BS trying to schmooze or the typical swindler talk. Nope.These are just down to earth good dudes take a look and let me know he said. We bought that crv. Not only that but one thing that stood out is the have really nice vehicles.Im getting these guys to help me find a truck Ive been looking for. Thanks.
Lemons, thats the vehicles that are sold here. The day we took our truck off the lot it was sent into the shop for repairs because it would turn off. They had an exhaust issue and the smog test would not pass. Once the mechanic determined the issue they asked us to pay half of the $1,500 cost for repairs for a $30,,000 Chevy Silverado we just bought fresh off the lot. We also purchased the extended warranty for an additional $2,500 the sales person talked us into. It was garbage we had issue after issue with the truck and the warranty covered none of it. I would not recommend this used dealership. I wish they had negative stars because I can not report this with out marking a star.
What an awesome experience! Talked to them about what kind of gas efficient car i wanted on Thursday, and on Friday I drove off in the perfect car! Very professional, respectable, and most importantly knowledgeable. Worked with me and helped me understand all the details. Every person there really cares about what is best for the customer. Id refer them to anyone anytime! Great prices and great connections. Helped me more than I ever could have expected.
So we got our Honda Odyssey from Top Notch and It is awesome, Graham is an awesome man who did what he can to make us happy and he did make us happy. He accommodated to what we needed done and made sure we left there feeling like we had a great experience. Thank you Graham for all your hospitality and your kindness, your an awesome man.... God Bless you and your FamilyLove, The Gallegos Family
My wife and I recently purchased a car through Top Notch-Auto Locators. Outstanding service! Graham and Kenny were extremely professional and treated us like family. They were a pleasure to deal with. I would recommend Top Notch Auto Locators to anyone looking to buy a vehicle. You wont be disappointed.
They dont respond to emails
I worked with Josh to purchase a 2012 Camaro. I went in on a Saturday and the place was busy and Josh was working on at least one other sale (if not two). He showed me to the car and let me have all the time I wanted/needed reviewing the car in their garage. The car was very clean and everything described in the ads I had seen that lead me to Top Notch. I drove the car and decided to purchase it. Josh stayed late that day to complete the transaction. The financing they offered was pretty good but I though I could do better so we set things up to go either way. I had my car with me so even though Josh had personal plans the next day (Sunday) he was willing to adjust things so I could get my car the next day.Ive waited to write this review pending the refund of the license fee estimate (having been cheated out of some of my money in another recent purchase elsewhere) but as Josh promised, once I received the registration I called Josh with the actual costs and Top Notch refunded all of the difference.It was a pleasure working with Josh and Top Notch and Id be happy to do it again.
We had a fantastic experience at Top Notch Auto buying our truck. Graham and Mike were awesome throughout the process. If youre looking for a low-key, low-pressure car buying experience go see them! Its the anti-dealership and they certainly live up to their name!
Service was great when first bought the car. Then two weeks later the transmission went bad. So car was stuck at a shop for over a month due to parts availability. Called TNA about the issue and pretty much tried to sell me a used transmission. Very bad quality vehicle. If your buying a car here, I suggest getting warranty.
Mike and the team at Top Notch really made buying my new to me truck quick and easy. I have been driving the truck for the past month with no problems. Couldnt be happier with my purchase. Thanks guys!
Graham and Josh at Top Notch Auto are the best!! Bought my 2010 Ford Escape from them last week and I couldnt be happier with it! Graham and Josh made this experience so much easier than getting my car from anyone else, they are both hard working and put their customers first! Would recommend to anyone and everyone!! ο»Ώ
Buying my car from Top Notch Auto was a great experience! It is obvious that they care about their customers and about the cars they are selling. From the moment I walked in I felt far more comfortable than the last dealership I had been to. There was no pressure and they made asking questions easy. And since buying the car, they have made me feel like family. I have recommended them highly and will continue going to Top Notch for all my car needs.
Excellent!!!!! Two years after I purchased my mini from them they still treat me like a new customer. Service is the BEST. Everyone there knows how to help.I would not have any problem referring my mother to them. There was no hassle or pressure for service, they told me what I needed done, did the work and away I went.Thanks for the GREAT SERVICE.
Went to check on a small truck they showed online. Ive been looking for one for months. They let me take it to my mechanic and we were ready to make a deal when I ended up seeing another one they just got in that I liked better. Even after all the time spent with me on the first one, Graham and Josh were terrific about it and had no problem switching to the other one I wanted. Took care of a small key problem and I was on my way with the truck. Very confident in their desire to take care of my needs and after this experience, I think Ive found a new place to buy my cars without the hassles. Thanks guys!
I bought my car here in Jan of 2014 and was very impressed with the service. Being a paraplegic it is very important for me to buy a car I know I can trust. Being new to SoCal I was not sure where to look or who I could trust when purchasing a used car back in 2014. But at Top Notch I truly received Top Notch service all the way around. I have had absolutely no problems with my vehicle and would highly recommend Top Notch Auto to anyone in need of a car.
Top Notch is just that, TOP NOTCH! Mike was my salesman and was pleasant to work with. I was upside down on my trade in and wasnt sure we was going to make the deal, but Mike, Josh and Graham brain stormed and made the deal happen. They are a excellent team and all about making there customers happy. This was my second purchase from them and when its time for a third, Ill be back to see them again. Dont miss out on a hassle free purchase.Thanks Top Notch!Bryan
I never thought it would be so easy to purchase a car. I basically ordered my car, it came in exactly when Graham promised. I drove off the same day and saved 3k vs. if I had purchased it from a conventional dealership. No hassle, no pushy salesmen. In and out, and Graham even provided a warranty, car fax and with potential to add more features if I wanted. This is a truly a TOP NOTCH operation people. You owe it to yourself to find your dream car and save thousands of dollars in the process.
Had a great overall experience buying a used XK8 at Top Notch.They were very helpful in letting me take the car down to a Jaguar specialist in San Diego for a pre purchase inspection. Had no problem negotiating a fair deal with Graham, the owner, which included some work that needed to be done involving removing and refitting some of the inside trim. Would have been a five star review had they not missed refitting some of the trim. I found everybody at Top Notch to be very helpful, fair and friendly. Way to go guys!
Best Place by far to purchase a car, easy process, willing to work with me and my not so great credit... this is the place you want to buy your next previously owned vehicle. Thank you Graham for making my car buying experience a fantastic one for the SECOND time!!! FYI if they dont have what your looking for, they will find you what you want. Very pleasant and courteous. LOVE LOVE LOVE this place Ill be back for my next car when my daughter next year
What a great experience. The guys at Top Notch were very friendly and low pressure. We were looking for a jeep wrangler and found a great jeep at a great price! Mike, Josh and Graham were great to work with. We cant wait to go use our new toy!!
Kenny and Graham has a truck Id been looking months for and they made the buying experience easy. They even had the windows tinted and some interior paint fixed within a 24 hr period. I appreciated their cars being kept in doors as well. Id buy another car from these guys again.
We had a very pleasant experience purchasing our sons first car. Josh was extremely helpful and courteous, he even stayed way past closing to make sure we were taken care of. I highly recommend Top Notch Auto for your car buying experience!
LOVE THIS PLACE. They helped me out getting the car I wanted and I couldnt ask for much more in life from the kindness they gave me. I will go back here when I need another car and will tell everyone I know that needs a car later on down the road for them. THANK YOU TOP NOTCH AUTO FOR EVERYTHING YOU DID FOR ME!
I am in the Phienix Arizona area and I was searching for a rather rare specialty car (Dodge Viper) I found one online at Top Notch in Temecula... traveled 5 hours to see the car and made a deal for the purchase... I will say during the buying process I lost a little faith in Top Notch and became uncomfortable which organically came from purchasing a rare car from 400 miles away and from another state, (this wouldnt have happened had I lived locally) my faith was restored, all went smooth, Graham and the team took care of me and my worries, I am very happy with the car and purchase... thanks guys
I generally dont review businesses, but I understand purchasing a car is a big deal. I had searched for months looking for a classic Cadillac before I found one at Top Notch. Kenny was great and was willing to show me the car twice after hours! I have now been driving this car for exactly a year. Besides an accessory belt and a water pump pulley, Ive done no major repairs; just general maintenance. The car is exactly what I wanted (except the mileage could be better, but I knew that when I bought it). Kenny even cut me a pretty great deal and came down about $800 on the purchase. If you find a car thats right for you at Top Notch, then buy it!
I am absolutely in love with my car that i bought here. They went above and beyond for me. My boyfriend told them what i wanted and they went out and found me the perfect car and gave me a killer deal!!!! I will never buy a car anywhere else and get so excited to tell people about my experience.
4 YEAR REVIEW.I bought a 2007 Ford Expedition from them in 2012, with 100k miles. Excellent price at the time, and in excellent condition. The tires were a bit worn, I complained, they REPLACED THEM FOR FREE. I have been driving this car for 4 YEARS STRAIGHT with not a single issue outside of normal wear and tear. They sold me a great car, great price, great process, I couldnt recommend these guys enough.Read through the other complaints, late fees?? So you have the audacity to complain about a dealer that will finance you and you stiff them AND complain?? Also some guy complaining about a 10k car with old noisy brakes and pending recalls?? Please, its your responsiblity to deal with recalls and basic maintenance. These guys sell solid used cars dirt cheap, they arent going to take every vehicle through the dealer for every nit picky recall, thats stupid. And if there is something wrong like brakes or tires, dont buy it, its that simple, or do what I did, point it out, and they will even go halves with you on the repair, seems fair given how cheap they sell their vehicles for, I came out thousands ahead, its been 4 years and Im still happy with these guys!!!!
Grahm and Kenny are the best auto dealers i have ever dealt with. They are honest and fair. I bought a 2006 Ford F150 from them for a great price. They were able to get me financed and the truck has worked great for me. Communication with them has always been like you are a friend and customer for life. My next car for my daughter will be purchased here and any auto service repair i need i bring my cars in to them. Because they are professional all around great guys.
The gentlemen at top notch auto sales know how to take care of a perspective vehicle buyer. They are very up front about everything, even repaired things wrong with the vehicle i didnt even notice. Very fair priced, they dont charge a left arm for a used vehicle. overall made for a very pleasant car buying process. Will return again and highly recommend them.
We bought our GMC Yukon from Top Notch Auto almost 2 years ago. The truck we got was in like new condition and the price was below Kelly Blue Book. We are a buy here pay here customer and Im there once a month. Graham and his staff are very professional. I recommend them to people I meet all the time. I will definitely buy another vehicle from them when the Yukon is paid off thank you Top Notch Auto.
I purchased my 2007 Chevy Aveo from Top Notch Auto Locators almost a month ago and I couldnt be more happy with the car and the service they gave me. The ones who helped with the purchase were Mike and Steven. The people that work there are nothing but nice and did not pressure me into buying a car like other places seem to do. They were very considerate and even dropped the price $200 for me! Taking care of their customers is also a bug deal to them. A week after I had the car it needed a mechanics touch to fix something so they covered the labor for me as well as the cost for the part. They had it done within a day and a half! For me being a college student I really did appreciate the savings given to me! If anyone is looking for a place to purchase their place really lives up to the name Top Notch Auto.
I cant give Top Notch Auto enough stars! For the first time I was treated as a person and even a friend, not just a credit score. Im really shy and they made sure I felt comfortable and welcome while I was there. There was a bit of a wait due to a system problem with the credit check, so Graham helped me out with their in house financing program. Im young, only 23 and I look even younger, but they never tried to take advantage of me or my inexperience; instead they did everything they could to make sure I got a great deal and a car that Im beyond happy with. I couldnt be more grateful for everything Kenny and Graham did for me!
Josh was awesome. I came into the shop after several months + one final long day of trying to find an age appropriate car for my 17 year old son. Thanks to my husband, I ended up wandering in to Top Notch to look at a car that was posted on their website, but had just been sold. To my pleasant surprise, they had several cars in inventory that were in great condition, so I looked around and ended up finding a 2012 Yaris that was what I considered the ideal car for my son. The transaction was easy, the guys were polite, and customer service was, yes...TOP NOTCH! There were a couple of small, post-transaction items that required follow up - and they were followed up on with what I consider EXCEPTIONAL service. I highly recommend these guys if youre looking for something that isnt big dealership overpriced... and if youre interested in having the highly uncommon pleasant car buying experience.
Top Notch Auto Sales in Temecula is great to work whether you are looking to purchase a used car, trade in your car in or have them buy it outright. I have referred friends to Josh and they have always been satisfied with his ability to listen to their needs and make the car buying experience actually enjoyable! No matter what your situation is, Top Notch Auto Sales will do their best to put their clients in the used car they have been looking for!
Im a 19 year old musician. & Ive had trouble with getting the banks to trust that I make enough money to pay off a car loan. I kid you not, when I say, Graham and the Top Notch Team sat there with me for three hours talking to the banks and negotiating prices and variables trying to help me get a new car that can carry all my gear. Top Notch goes crazy trying to help every one of their customers. I walked away with the perfect, stylish, reliable car and I wouldnt have had a chance if it werent for Top Notch Auto.
Thank You Graham!!! I really hate the whole car shopping experience, but you made it quick & painless. I was thrilled with how easy you were to work with. My daughter loves her new car too! Thank You, Thank You, Thank You!!!
This was by far a Top Notch Auto purchase experience. I had located a truck I was interested in and needed to a purchase a vehicle that day as I had just sold my previous truck. I live over an hour away and of course hit rush hour traffic and was seriously concerned that they would be closed by the time I got there. I called ahead and was reassured they would still be there and wait for our arrival. When I got there Graham and Mike were very helpful and welcoming. The truck was exactly what they had advertised online. The online credit application for financing was easy and efficient. While we waited for finance approval Graham recommended a place to go have a drink and a bite to eat while we waited since we werent from the area. Its now 7pm when they close at 6 and didnt feel the least bit rushed (Mike stayed working for us until past 8pm.) Since the lenders office that could give us a better rate was already closed we decided to come back the next day. We had already been pre-approved for a loan from a ridiculous company online with a 29% APR but they assured me they could beat that. The next morning I showed up they had all my paperwork in order with an APR that Im sure no other auto loan company would be able to beat as well as a 100,000 mile warranty included!!!!! Mike, Graham, and Josh made the car buying process enjoyable, stress free, and flawless. I cant say enough great things about the guys running this business. They went ABOVE and BEYOND. I will definitely be referring anyone and everyone to them. Thanks guys!
Listen people...if you dont give Graham and Kenny the first shot at putting you into a car, you will be missing a great opportunity to save $$$$$$$$$ and lower your stress level. I have been buying cars for 40 years, and have never had such an easy and stress free car buying experience as I had with Top Notch Auto. These guys are great!! Never will I go to a formal auto dealer again.
Wonderful experience with Graham and Kenny both! I had worked with Graham years ago and his work ethic and first rate service have not changed. I told him that I wanted a 1 year old Towncar and in just two days he secured the vehicle and delivered the next day. Couldnt be happier and no way I could even come close on the price anywhere else.
Top Notch- All that the name implies! Worked with Josh and Mike on a purchase of a 2003 Corolla. They are very low key and not pushy at all which was refreshing! Had a small problem with the car after purchase and Josh told me to bring it in for them to look at. They made the repair and I was on my way. I will be back and /or recommend!Rick A. (Murrieta)
Recently purchased a Raptor deal was quick painless wasnt pressured took great care of us would and will be recommending to family and friends!
Iβm sick and tired of seeing their two cars parked EVERY DAY in old town Temecula!!Itβs hard to find parking there and your company just wants free advertising! What if everyone did that?
As their name implies, this organization operates at the highest level. After assisting me with my purchase of a 2005 Malibu Maxx, I have had over 100,000 trouble free miles of service.Recently I needed some repair work done. This was handled in a fast, courteous and professional manner. Very satisfactory in all regards.I will never want to deal with another auto company. I cannot recommend another place as highly as Top Notch Auto Locators. They are selective in each vehicle and the personnel is as friendly as family.
This place is racist I Talked to Hunter yesterday and let him know about that I donβt have credit and can he give me estimate on the down payment and monthly payment he like yeah okay and we should be able to to get you in and when I take a hour drive there he turned me down the second he saw me and said yeah you have to put more than half down of the cost of the vehicle to get and even with that he refused to sell me the car. And wouldnβt show me the inventory of anything.
Wow what an amazing little gem, went in hesitant on my first car purchase from a dealler walked away confident i made the right choice by going with this dealership. There staff were all amazing, and thanks to them im really hopefull for my first new used car purchase. I cant wait to take this fiat 500 home and get to work.Much love, much respect. Will highly recommend this dealership to all freinds and family in the area.
I cannot say enough great things about Top Notch Auto! I bought my 2011 Armada from them one year ago. I should have written a review right away- but life happens! Im actually glad I can now say how amazing this staff have been to me for the past 12 months. I have had a couple minor things happen with the truck over this year and Josh, Graham and T.R. have literally treated me like family! They have helped me when I had issues- the very same day- every time! Because I purchased a great extended warranty I have paid absolutely nothing out of pocket. One of my favorite things about this dealership is how straight forward and honest they have been. They do not mince words and they always shoot straight. You never feel like you are dealing with schwarmy car salesmen. You feel cared for and seen as a valued customer, not a dollar sign or a profit margin. They got me the car I wanted, at an unbelievable price, with unbeatable financing. You arent just making a one time transaction when dealing with TNA- instead you are entering into a trusted relationship with people who actually want you to feel good about your purchase and maintaining the longevity of your vehicle. Buying a car is a HUGE investment- but knowing you have a great dealership who also can service your car and treat you so well is priceless! I will never buy a car anywhere else! I am a customer for life!
I was looking for a used car and found a good deal here, but still a bit out of my price range. These guys were able to make a deal with me that even cost them money! Cant say enough good things about Chris and everyone at Top Notch Auto.
Went there over the weekend to look for a family car, Mike helped my husband and I out with a great deal on an awesome car! He was so nice and accomadating without trying to push higher sales on us like most dealerships! Best deal we found in all of SoCal! 10/10 would reccomend, I wish there were more stars to give! Will definitely be sending anyone we know looking for a new car there!
Such a great place awesome customer service thanks to gram and Josh you guys take great care of me . I am definitely going to be back love my New car been coming here for years 5 stars becuase you guys rock! πππ
I enjoyed my buying experience with both Graham and Josh. They were not only professional but also very responsive and service oriented to my needs.I highly recommend Top Notch Auto Locators for your auto needs!Norman W. Rich
Ive been watching for the right Tesla Model S for about 18 months. I was planning to watch for another 6 months or so while I waited to save a few thousand more for my down payment to keep the payments low. I saw an ad in Car Gurus from Top Notch Auto Locators. Never heard of them. Seemed like might me a place to avoid (small used car dealer - who knows what kinds of trouble I could get into). I even checked with the BBB to make sure they didnt have a bunch of unsolved issues.But - they had this 2013 P85 Model S for about $31K. So I went down there to just look at the car - fully expected it wouldnt be the car for me - I wanted to wait anyway.I stopped there after putting new tires on my Leaf. I was planning to trade my Leaf in when I got my Tesla, but I couldnt wait any longer on the tires - and they had a Memorial Day 10% discount - so I bought the tires. I had enough charge on the Leaf and it was early, so I thought Id give the Tesla at Top Notch a peek.Top Notch was a bit off the 15S and 15 miles from me. Small place - as expected. I was pleasantly surprised that it was nice inside. They took me into the showroom to show me the Tesla. It was sitting next to 2 Bentleys. As I got closer to the car I thought right color! I got inside - wow - nice. Everything I looked at I kept thinking this just might be the one.Really, I started thinking I might actually have to take a test drive and consider moving my plans forward 6 months. But what about the new tires I JUST PUT ON THE LEAF that morning?Mike (salesman) humored me and we took the P85 to the Mall Tesla Supercharges to see if this particular car qualified for free supercharging. We got there and spent a good 45 minutes on the charger while we tried to contact Tesla to find out if THIS car also qualified for 8 yr unlimited mile motor/battery warranty.But Mike was patient with me. He needed to get back because there were only two people working the floor. So we made our way back. I told Mike I wanted it, but I needed to know about the warranty. I also needed to know if they would take my Leaf in trade.Yep - they took the Leaf and compensated me for the brand new tires with total price that was reasonable and within my goal. They also brought the P85 price down a bit to bring it closer to my target.Mike was honest and said Id get my best deal going through a credit union if I had one. Yep again - SDCCU.I drove the car home and was in HEAVEN.But the story doesnt end there. While I was signing the docs they had me initial a couple of places to indicate that I should come to them if I had any issues with the car - and that any disputes should be handled through arbitration. Reasonable, I thought.Quickly, to bring this long story to an end... I had a problem with the car. It had an obscure break in the subframe in the back of the car causing the rear wheel to float - unable to be aligned. I discovered this while attempting to get the wheels aligned after putting new tires on the front (cant seem to get away from buying new tires!).My first thought was that I was SCREWED. I bought this used car with no warranty (on anything other than the battery and motor) and now I was going to have to fork-out thousands to fix it. But then I remembered Mike saying I should come to them if I had problems. So I drove there.I talked with Mike and Josh. I showed them the issue. We discovered I could buy the necessary part for about $650 at a salvage yard they trusted. They offered to install the part at no cost to me. So I left the car there and they took care of business. They even took the car to the local shop to have it aligned for me (at my cost of course - I was planning that before I learned of the problem).A week later I was back in my dream. The car is in great shape. They washed it for me. And I showed up with beer and chips as a big THANK YOU to the team for helping me through this.Would I go there again? Yep!
Bought a 2007 suzuki last week this place was great Mike was so helpful and friendly worked with me and my buget i would HIGHLY recommend this place to people.
My car broke down for like the 4th time in as many months. After being towed home I started looking online and found Top Notch Auto on Yelp. I have to say my fellow yelpers were correct in their assessment.Graham, the owner, answered my call, calmed me down, and told me to head on in so we could see if I could get financed. When we got their he introduced himself and sent us over to one of his sales team named Mike.Mike was wonderful. He helped us figure out what we were looking for and if we could afford it. He was not pushy or overwhelming. He truly just wanted to help. Even when there was a glitch in their financing system, they had a rep on the phone to help us at 8pm!!My husband and I have purchased many vehicles over the years and I have to say this was one of the most comfortable experiences.So far we are loving our 2010 Honda Odyssey :)
Top Notch Auto provides spectacular customer service. It is run by reliable owners that provide great deals when it comes to competitive prices and quality. Its just a great asset to people who are shopping in fear of being cheated out of their money because TNA ensures that their customers are taken care of.
Iβll start by saying their sales people are super nice and friendly but the car they sold me is a piece of junk Iβve had nothing but problems with it. The day I bought it I brought it home then a couple hours later the battery was already dead... no I didnβt leave the lights on I had it tested it was at 36 percent. The transmission is already going bad and now the EPC light is on and I canβt even drive it. I just got the car in December and already having all these issues. Beware of this place
I love these guys! Honest, knowledgeable and just good people. Great Experience. Thanks Top Notch
What an impressive operation! It was more like buying a TV than it was like buying a car. My favorite part was that here wasnt any salesman pressure (the part about car buying that often takes the fun out of it for me).I can probably write several paragraphs on how refreshing our expedience was at Top Notch Auto but I will instead try to keep it short and sweet:We were able to find a car we liked(via the web) at TNA, We received an educated and accurate assessment over the phone as to the cars condition, We traveled for an hour to get to Top Notch Auto (We live an hour away), We arrive to find that the car exceeded expectations. We paid a price that was among the lowest of all of the available cars that we found advertised in the San Diego, Orange County and Temecula areas. I did my research and I did it thoroughly. I am absolutely certain that I could not have found a better value and the service was perfect.We worked with both Josh and Graham. Both were very patient and listened more than they spoke. We will definitely recommend Top Notch to our friends and Im sure well go back next time too!
We had a great experience at Top Notch! Josh was great and we got an excellent deal on a Camry for our son! Thanks guys!
Josh was helpful and this was the speediest and easy car deal I have ever done. And dont forget the indoor lot. Nice place with nice rides.