While no one likes to deal with an auto accident, the family run Rancho California Auto Collision made the experience very pleasant. Truly a family operation for over 35 years, dad runs the shop while mom and daughter handle the office and paperwork. They expedited the car rental through Enterprise and interfaced with my insurance company (Mercury) to facilitate all the paperwork. The car was delivered on time and when the owner explained to me the scope of the repairs, he noted the car was wet from a morning shower. He was not satisfied with delivering a car like that to a customer so he took the car back for a final detail and returned it looking like it just drove out of the showroom. Although covered by insurance, the price seemed fair. I hope I dont need to return but definitely recommend Rancho California Auto Collision for any repair needs.

Excellent customer service! Weve had multiple cars fixed here over the past 10 years. Every single time the cars looks brand new. They go above and beyond when fixing cars. The details are amazing and the car is always super clean inside and out when you pick it up. I will always come back. Front driver side had work done and the paint job looks brand new. Thank you again.

This place is awesome. I had some insurance work done and the entire process from start to the finish was painless. They were flexible with drop off/pick up, the front office was so accommodating, and the work they did on my truck looks as good as new. They finished a few days ahead of schedule and they even detailed my truck. Such a great experience, thanks guys!

They did a good job with my bumper. i initially requested for them to not attach the front plate and when i went to pick it up it was attached. when i brought it to their attention they said theyd redo it at no additional charge and they kept their word.

Excellent work. They did a great job on my car. Very friendly staff

Work is perfect. Best paint job in this part of the world

This is the most professional Business I have ever dealt with. Since 1985 they have set the standard for the Auto Collision business in the Area. Sarah, at the front desk is the epitome of Customer Service. She is efficient, courteous, and understanding. The staff who do the body work and painting are skilled professionals.My 8 year old vehicle looked better when I picked it up then when it was new. Not only was the repair work flawless, they detailed my car which was unexpected but sincerely appreciated. You won’t find a more professional business to restore your damaged vehicle. Kudos 5 Stars ⭐️⭐️⭐️⭐️⭐️

Having been frustrated by the national collision companies, I opted for a local provide. I could not be happier! The quality of work, the ease of appointment and estimate, the timeliness...all of it. The paint job on a 10 year old red car matches perfectly. No one can tell that one of the fenders is repainted. Go here. You absolutely will not be disappointed.

When I went in to pick up my car, after a light pole jump in front of said car, I had to check the license plate to make sure it was mine. Amazingly done! Now, I just have to complete the work myself, attain the motivation, and clean the inside! Once again, awesome...and thank you!

I always take my vehicles here and the staff never disappoints! Very professional and my vehicle looks better than New! Thanks for taking pride in your business and workmanship

I have never met a more professional, courteous, and customer-friendly business than Rancho California Auto Collision. Ryan not only went out of his way to address my repair needs and make sure that my new door mirror matched perfectly the color of my car, but he even volunteered to install it himself at no extra cost, and gave me a very reasonable estimate and a timeline when the job would be done. I totally recommend this business for all your auto collision work on your vehicle. They are up-front and handle all your insurance paperwork promptly. No hassles, no headaches.

I was referred to this place by my insurance adjuster after being in an auto accident. I had made an appointment elsewhere as well, but this other place wouldnt be available to give me a quote for two more days. I went to Ranch California Auto Collision and was truly impressed with their great customer service and professionalism. They quoted me fairly and delivered on time as promised. After they replaced my bumper, fixed and painted the tailgate on my SUV, I really couldnt tell anything had ever happened to my vehicle by looking at it-Great Work!

I had a wonderful experience with this business. Great customer service and extremely professional!

They have great customer service!! Handled all the insurance paperwork for me and did a fantastic, my car looked like new. They repaired both of my vehicles. I highly recommend them.

Excellent job, would return if needed

Great place to have your car repaired

Great family owned body shop! Sarah always greets you with a smile and is very helpful.

They did a great job repairing my front bunper. Local family owned business

I had the misfortune of having been rear-ended twice. Both times I took my car to Rancho Collision.They did an excellent job and I was very happy.

The customer service here is beyond fantastic! My vehicle was here by no fault of my own and the insurance company for the guilty party was insanely hard to work with. The ladies in the front office stayed on top of my case and made sure I was kept up to date on everything. Their hard work and professionalism made the unfortunate situation so much easier to handle. Thank you for all you did!

They are completely awesome! Did an amazing job on our SUV!

I have always brought my car here. I value how my car looks and appreciate the quality of work that comes out of this establishment. Efren has always taken care of my car when its here. I couldnt ask for anything more when my car comes out looking gorgeous. Great business, you wont be disappointed.

I took my 05 Scion TC after it got smashed because my insurance company recommend them. I wish I had taken it to the dealer instead.I was told after the repair it was going to look brand new again. That was not the case. They used refurbished parts on my car saying they looked brand new! The parts they used were dented and didnt look new and the trunk wasnt centered when installed. I had black stains on my headliner after the repair and the Scion decal on the back isnt flush with the trunk anymore! They billed my insurance full price for new parts but new parts were not used! Then when I go to pickup my car no one goes over anything with me. The receptionist was on the phone and just hands me my keys and sends me on my way.I was not satisfied with the repair and ended up having to take it back to get the above issues fixed.

Van wound up looking better than before the accident. Great attention to detail.

Very professional. They do good work and work well with the insurance companies.

This is the most honest body shop Ive ever visited. I had estimates done with them and 2 other shops, and they were the only one that told me the truth. I had two small door dings (one requiring paint) I wanted fixed on a vehicle with expensive paint. Two other shops wanted to repaint the entire panel and blend with the back door. One of them wanted to charge over $1500. RCAC told me that I could use a local mobile paintless dent removal service and save money. I used SimplyDents and they removed one ding completely, and got the other out with just a small amount of clearcoat missing. This shop actually lost out on business because they were honest. Thats rarely heard of nowadays. If I ever have any major body problems, Im taking them to RCAC.

Excellent work the car looks new again.THANKS !

Brought my Tahoe here after some loser popped the locks through the keyhole on both the driver and passenger side doors attempting to break in. Efren went over and above what I would expect from anyone else and since my insurance deductible was higher than the cost to repair, used my salvageable parts only replacing the damaged parts.... thus, keeping the cost affordable. He also personally drove me back to my house, was informative regarding the repair both before and after, and worked a quick turn around for me.This is actually my second visit to RCAC (the first was minor cosmetics that was also a good experience) I would recommend RCAC to family, friends and anyone else that appreciates the local business experience.

My car got damaged & I had to take it here for repairs. The repairs came out amazing. The paint was great as well. But when it comes to customer service VERY RUDE! I asked the lady when it would be available for pick up. She told me 7/6. I was like okay great anyway I am able to pick it up on 7/7 so I can money for gas because I am low on money for gas. She said yes that would be perfectly fine. Great so I hung up. About 10 mins later she called me back stating they are going to put $5 in gas in my tank for me. I appreciated that so much & even told them in person how much I appreciated it. My fiancé drove my car because I had to drive the rental back to the other place. But behold they NEVER put the $5 in my gas because my car ran out of gas down the street and I had to push it to a gas station to be able to put $3 in gas because that’s all the change I had. My fiancé was not aware of the no gas in the car because they told us they put $5 in gas so he didn’t worry about it. I figured it out when we had to pull over & my gas said 0 MILES! Horrible customer service. You don’t let a customer know you are going to put $5 in it when you NEVER did. My car is a HONDA CIVIC 2014. $5 would have gave me 30 miles in my vehicle. Enough to get me home. But no they go ahead and lie to your face and make the day harder on you. I will never return to this place because of the horrible customer service. And on top of that the lady on the phone was cussing me out because I was “unappreciated” about the gas. Even though I said I appreciated it thinking there was gas. I never asked for the gas they offered. If they wouldn’t have offered I would have waited till I got paid so I have gas money. So this place is horrible at customer service and WILL lie to you and not give one care in the world.UPDATE :: I found they didn’t even finish my paint & didn’t even take a dent out of my car. Will be back Monday! 👎🏻😡😡🤬

Would recommend to everyone they took care of me and staff was friendly and knowledgeable.

May I recommend everyone use this autobody shop to get your vehicles worked on. These guys do an awesome job on my car.

Great service and very friendly staff

Wont suggest

Have had several cars repaired their. they are the best at matching paint i,ve ever seer. my most recent was on my 57 chevy wagon. my front fender was hit. as usual I took it there and the paint was a perfect. you cant tell where the new and old start and end. the match is perfect.would highly recomend them.

First time at a repair shop all shops may be the same? I was lied to, called names, had my car two and a half weeks, and never called me about anything that they should or should not have fixed.So when you receive the car that is six months old with a dent Rancho will state it was not noted. Dont get mad, they will tell you are acting like a kid.

Efren and crew are excellent! My car never looked better!

Did a great job pn my Moms car.