Great service for collision repair! Joseph was wonderful to work with and very patient. Car was ready on time as promised and looks better than new, freshly cleaned. All the staff I talked to were very polite and helpful, including Logan.

From start to finish the experience was perfect. Joseph at the desk is very friendly and is very experienced in his position. When the collision work was done the vehicle looked perfect. We are still talking about the how great the paint work is !!! We have gone here for at least 15years !!

My car was at the shop for 10 days, and Joseph kept me updated every step of the way. He is a very nice man and professional. I highly recommend this place.The service is great 😊 my car looks very nice.

One of the more professional experiences I have ever had with an auto shop. They exceeded expectations on their timeframe and communicated all the way through the process. I would highly recommend them to anyone who needs their service.

This was hands down the easiest and smoothest process. They handled everything with the insurance company, made sure the rental was set up and ready to go, and finished the work DAYS ahead of schedule. It looked flawless and I would 100% recommend this company to anyone. Bob was so kind and thorough.

Joseph did an excellent job ... Joseph were very detailed on explaining the work that was done to my car... I love the fact my car was washed when I picked it up....(BEST-car wash 🧽 ever.. especially on a black Honda Accord) Joseph deserves an excellent outstanding metal!!😂😂😂 the body mechanics guys did wonders... I was very pleased!!!

Always first class service. Joseph is the best. Car was ready faster than expected and the work was perfect.

Excellent service! Dan is the go-to man for my truck needs.

Joseph at the shop was very professional and kept me informed.

The company does a fantastic job. Joseph Cummings is a pleasure to work with. He not only supervised a great job, but kept me informed about the progress. I am so happy that I chose Pro Auto to work on my cars. I totally recommend this company for any work that needs to be done on their car.

Great service. Joseph kept me informed every step of the way in the repair of my car. Umberto did am excellent detailing job. I would highly recommend them for doing any kind of body work.

John was very friendly polite.and he take his time and explain evry thing to you.i could not ask for better service and I received emails about my vehicle.i am very very pleased.i will recommend this shop.im passing the word to who ever needs car care.my vehicle looks great.i am very pleased I will be back for more work soon thank you for your service 😀👍😊

Very professional., Quality workmanship and in a timely manner. Tina the USAA administrator for the company is very through and informative . She and the team will go above and beyond customer service to make you happy. Thanks Carstar and yes I will use them in the future.

Work performed was outstanding. Time promised not so good. A 3 day job turned into a 7 day job. Gave the cold weather as a reason??? Gave the insurance adjuster as a reason even though I heard from the adjuster daily. A simple bumper repair. 7 days ????Very professional in all other aspects. I would still recommend this shop.

I had a car accident recently and they fixed my car On the front. Joseph was very helpful and kept me updated on the next steps on everything! Awesome service! They even gave me the car 1 week before of expected ETA.

Had repairs done after a minor accident. They were on time, courteous, professional, knowledgeable, and the car turned out great! Highly recommended!

Joseph is great! Got it done and communicates well! The work looks great also!!

From beginning to end, my experience was stellar. The communication was excellent as was the quality of work. A big shout out to Joseph for making the process as seamless and enjoyable as it could be.

They were friendly and fair. Good workmanship. Work was done on time and the price was as quoted.

My car was hit from behind. After contacting Carstar my car was picked up within the hour. Joe was very kind and courteous, he also helped worked the insurance company to get the rest of the money due that they hadn’t sent to me. The completed job looked really great and they had it done a week early.

I was rearend and the insurance provider for the at fault driver had Carstar At Pro Auto as one of their repair facilities. I called and spoke with Joseph and he was an amazing person to deal with. Very hospitable and friendly. He kept me informed of the progress on the repairs of my vehicle. All in all Carstar At Pro Auto did a great job repairing my 2006 Infiniti M45, like it was never in an accident.

Pro Auto Care is a trusted business in the Tampa Bay area that I have been using for all my vehicles for many years. They are a class act with integrity that is hard to find these days. Their knowledge & experience with servicing all types of vehicles is over the top. The professionalism & customer service tops my list of preferred vendors. Thank you Dan, Rick & Joseph for the care you have provided.

Excellent service. Joseph is wonderful and my vehicle looks great. Thank you 😊

DO NOT TAKE YOUR INSURANCE CLAIM ASSIGNMENT HERE THEY WILL OVER PRICE YOUR REPAIRS . The front desk is really nice to get your business until they have an insurance claim assignment and over price the repairs to cost more than the value of the car. This Estimate of Record is sent to State Farm were it’s decided Not To Repair. DO NOT TAKE YOUR INSURANCE CLAIM ASSIGNMENT HERE THEY WILL OVER PRICE YOUR REPAIRS, your car will not be repair.

This is the second time I have used CarStar and have been very satisfied with their service.

Great Peolple,great work,our car looks awesome and Joseph was very much help.Thank you

Quality Work was happy to hear they work with any insurance if i am in a accident . Joesph goes above and beyond to make you a happy customer .

Did a great job on the auto body work. Joseph at the front desk was excellent to work with.

I truly cannot believe how wonderful this service has been the car is in absolutely perfect condition, they detailed it no less ! Its never been cleaner! Joseph made this process as easy as it could possibly be I will never go anywhere else but Carstar Pro Auto. Thank you, Joseph, and your crew! Just WOW!

Best place to repair your car. They are friendly and nice. They give you the right price and affordable. Must go.

This establishment is very professional and helpful. I was in a really hectic situation and Joseph gave me all the information I needed He also said my car would be ready in 2 weeks and it was ready in 1 week. When I picked up my car I inspected it and it was perfect! I definitely recommend this place for anyone dealing with a collision or your auto insurance.

Excellent and very friendly

I have had work done here multiple times and Joseph has always done a great job taking great care of our cars. I highly recommend

Dan and team always do great work with fantastic customer service! I dont take my car anywhere else!

Great service and nice workers.

Great service! Worked with our schedule on repairs kept us informed the entire time of process and when to pickup our car. Would highly recommend this shop to anyone! Thank you Pro Auto! great experience.

I would not recommend using this place. I had a car towed here on Dec 5 after an accident and was told it would be done by the end of December at the latest. They sent me several email updates including one on Dec 24 and another on Dec 26 reading “We are on track for 12/31,” and “If there are any delays we’ll call you”. On Dec 31 I called only to find a voicemail that was full and that they were closed on the day they had emailed me my car would be ready. I called on Jan 2 and was told it wouldn’t be done until at least the following week and that they were prepping it for paint that day. No apology for the inconvenience and he clearly got irritated that I brought the emails saying it would be ready. The following Monday I called and was told again what is probably their standard answer that they were prepping it for paint that day and it would be a few more days. When I finally was able to pick up the car a few days later everything seemed ok at first. They had to replace the windshield wiper reservoir but hadn’t put any fluid in and it had no cap. When I brought it up I was told the part was on order. So, they were returning a vehicle still missing parts? Rather than leave it there for who knows how long again I just left without the cap. The next day I noticed that when I was facing the sun that parts of the windshield, especially on the passenger side where the work had been done were so cloudy it was hard to see out. I tried cleaning it off but it was a haze over the outside that wouldn’t come off. There were also little silver paint flecks on that area of the windshield. I called and was told I need to bring the car back in for them to clean the paint off the windshield. I had to re-arrange my work schedule and took off to take the car back in. When they were done cleaning it the haze was gone but there were of tiny small chips all over especially in the lower corner of the passenger side where the work was done. I brought Mark out and showed him. He admitted that the initial problem had been paint overspray that had gotten on my windshield but said they had nothing to do with all the little chips. He tried to tell me they must have been there before I brought it in and all of them were rock chips. The windshield is only two years old and I obviously would have noticed these looking out my windshield every day. Even though they got paint all over my windshield he insisted they had nothing to do with all the little chips. He told me he would call my insurance company to see if he could replace the windshield but I would have to leave the car again for him to call. I asked him why I would have to leave the car? If he was going to call on the windshield why did the car have to be there for him to find out if insurance would replace it? He again just told me I would need to leave the car or he wouldn’t check on a new windshield. At that point I told him I was not leaving my car with them again. I would rather just pay for a new windshield out of pocket rather than leave my car with these people. They can’t correctly tape up a car to not get paint on a customer’s windshield or get all the parts on before returning it and then cause damage that they refuse to take responsibility for.

Theyve done affordable body work on 2 vehicles for me. The work turned out great.

A pleasure to work with.

Quality and fair. Good people, Been a community Buisness for many years. Stay Local. You get lost in big corporations. Help keep the buisnesses that built our community.

The only place I will take my vehicles to get body work done. Amazing service and staff.

Guy cut me off while explaining my situation. Instant turn off. Went somewhere else where the person didnt have an attitude problem. As a customer service specialist, this is bad service fundamentally.

Always friendly and Joseph is always so helpful. Great place to get your car fixed.

Friendly, convenient and car done a week sooner than promised

Thanks to Dan and his team at Pro Auto Care Im back on the road. For the past 10 years Dan has always been fair with me on all my repairs. Thanks again Pro Auto Care....

The staff is excellent and the work is they do is good quality.

I call this place and the person on the phone was very rude. I was a potential customer and this is how they treat you. I can imagine how they treat there customers. Dont waste your time here. Stay away from here until and if they learn how to treat potential customers.

Perfect

Excellent service, friendly staff, and fair prices!!

The guy at the front desk started was extremely rude.

Always have had excellent service.

Changing my original review as my problems were resolved. Not the best first impression. However they took ownership of the problem and resolved.

Called to get an estimate. Guy tells me to bring in for estimate. I dont have a fixed lunch time on account thats the nature of my job. Guy on the phone gets snippy on account he wants a specific time for me to show up. I hung up.

Fast, honest up front, and pleasant service.

Great staff and quality repairs ! !

If youve had a wreck these are the guys to call. Very professional.