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IMPEX G.A.E., LTD.
4303 W Osborne Ave, Tampa, FL 33614, United States
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IMPEX G.A.E., LTD.
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De
Review №1

I was 1st skeptical about the repair after a accident but then I met Julio and he performed a wonder. Not only was the repair beyond my belief (car looks brand new) the way this Company cares about their customers is remarkable and amazed me, thank you from the bottom of my heart

Li
Review №2

THIS PLACE IS ABSOLUTELY AMAZING THEY TREATED MY HUSBAND AND I LIKE WE ARE FAMILY I EVEN ASKED JULIO FOR A PICTURE UPDATE AND HE SENT IT RIGHT AWAY HELL I SPOKE TO IMPEX AND JULIO MORE THAN MY OWN DARN INSURANCE COMPANY THEY WERE JUST AMAZING AND I 100% RECOMMEND THIS COMPANY TO ANYONE WHO NEEDS TO GET THE CAR FIXED THEY DO IT ALL!!!!!!

An
Review №3

Super friendly and courteous service from the entire staff. A+ quality bodywork and paint performed on my vehicle! They were very accommodating and made drop-off and pick-up of my vehicle a breeze by coordinating directly with the rental vehicle company and my insurance. All around great business!

A.
Review №4

Julio did a fantastic job on my truck. Im very satisfied with the quality of work they provided.

IL
Review №5

They were recommended by a friend, they were so nice when my car was ready after an accident I was involved in! I was in the middle of getting ready for my wedding and all of this happened! When I say I was so happy with my car and the espressos, they made you feel like you have know them forever! Everyone there as great !

Jo
Review №6

My wife and I came here after an accident we spoke with Julio which is amazing! Very professional and knowledgeable as well! After the fixed the damage like 3-4 months later we had a few issues and finally made it back in it didn’t have anything to do with what they fixed the first time but he did not charge us he refilled the Freon in the ac and checked a few more things out for us all while smiling!!! We definitely made the right choice going to see Julio at Impex Gae!!! The lifetime warranty is unbeatable hands down

Li
Review №7

Julio and his team at Impex are simply fabulous! You cannot as for a more professional, courteous or friendly staff. I have utilized their services serval times and while repairs following and accident are never fun to handle, they make the experience as painless as they possibly could be under the circumstances.

To
Review №8

I have only one thing to say about IMPEX - phenomenal. Their work, service, and helpfulness are exceptional. I had my brand-new Volvo in for bodywork twice this year and both times they did an outstanding job. I was also impressed that they took the time to show me around the shop.I can highly recommend this company.Tom C

Pa
Review №9

Such wonderful people! Very friendly, VERY helpful! They offered to assist with a minor insurance issue that they did not have any control over! A wonderful experience... I pray I dont need any body work in the future, but I will ALWAYS go back to Impex, and will recommend it to anyone that will listen to me!

Sh
Review №10

Service from the beginning of my service with Implex to my vehicle pick up has been excellent! The owner communicated with me throughout the process. The front office in this family owned business are committed to providing great service. On top of the excellent customer service my vehicle was delivered to me with a detailed service. Thank-you !

De
Review №11

Professional all the way around. Honest about time, work being done, parts on back order due to supply chain issues, etc. Do not lead you on about when vehicle will be ready. Thats most important if you are not able to get help from others or dont have a second vehicle. Feeling that they care is sense of security for your vehicle.

Sa
Review №12

I was referred to Impex by my insurance company to replace my back bumper after getting rear ended. The whole experience was great. The team was helpful, courteous and quick. When I dropped my car off, they called Enterprise to come pick me up to get my rental and when I went to pick my car back up, I was able to leave my rental car with them. This type of service and partnership made the whole process easy.

Xa
Review №13

Julio and his team at Impex are very professional, courteous and friendly. Nothing but good things for this company! I’m glad I saw them first!

Ma
Review №14

Oh. My. Goodness. I have never, ever had service this good from any business that deals with cars! Great workmanship on the damage repairs, great communication and overall service. Super friendly staff. And Julio Piazza, the owner, is a true professional, on top of every single detail.My car was nicely detailed inside and out when I picked it up. They even took care of returning my Enterprise rental car. *And* I left with a mango pastry and espresso in my hands, as well as a smile on my face.If you live in Tampa, Id highly recommend IMPEX G.A.E. for auto body repairs. Might take you a while to get an appointment--they are really, really busy--but it was worth the wait for me, since my vehicle was drivable.

Wh
Review №15

Julio, Selena and Julian are an amazing team! I wanted to leave a review to make sure they get the credit they deserve and it looks like tons of other people feel the same way! Their customer service is incredible. Everyone treats me like family the second I walk in. They offer complimentary espresso and ask me how my week is going. I had to come back after my initial repair and have Julian adjust something. There was no hesitation. He was on it right away, so eager to help and make it right. It took 5 minutes and Selena made me an espresso while I waited. I hope I never have another accident but if I do I wont go anywhere else. These guys are the BEST!!!

Vi
Review №16

If I could, I would give these auto angels a 5000 star review. Ive never done business with anyone that treated me so much like family, and with so much care. I was in between this business and another one, (they both had a 4.9 star rating, but Julio had many more WONDERFUL reviews,) and after prayig and talking to my sis ... this was the one I chose. And man, it was blessing after blessing after that.Julio, the owner, is one of the kindest hearted people Ive ever met in all 30 years Ive lived on this earth. You dont meet such kind and generous people anymore, especially dealing with business type things. This man didnt even know me and my little baby (36 weeks pregnant in 2 days 😄,) but he took such great care of us, after my car was annihilated in a terrible accident, and my car insurance left me feeling nothing but hopelessness. But I knew God was truly with me, like I had been believing, the moment I stepped into Julios shop and he introduced himself. (His repair shop was one of the choices from my insurance company, Progressive, and let me tell you, the name brand places are NOT it. Somewhere like Julios shop is where youll truly be taken care of, and the #1 choice!)After the miraculous repairs, I didnt even recognize my baby. I cried for about 5 minutes after I came to pick Onix (my car) up & had gotten in, just in shock and thankfulness of everything. They even detailed my car inside and out, and had things sparkling and working BETTER than they had BEFORE my horrible wreck. LIKE COME OOON, IS THIS FOR REAL ???Listen, I could write a BOOK about this place, but let me just drop these pictures here and let them tell the rest of the story for me. Oh and one last thing. Julio books the nice and brand new rental from Enterprise for you, and you pick it up there as well, for practically NOTHING. Talk about 5000 star service !!!Julio, I still think youre an auto angel sent from heaven, and I pray that God would continue to bless you and your family like youve blessed me and mine, and so many other people. 🙏🏿💙🙏🏿

Li
Review №17

Excellent attention, good job!My husband and I are satisfied and very grateful for the complete service, the human quality is its great advantage.Super recommended!

Ch
Review №18

My truck was repaired through these folks for an insurance claim. Julio and all members of the team I spoke to were professional and courteous. Highly recommend them for collision repair and other vehicle repairs.

Ch
Review №19

Positive experience. Great family environment and the best espresso in town. Pops will have you alert all day long...

We
Review №20

WOW! The service I’ve received at IMPEX was amazing. They did a great job fixing some body damage on my Hyundai Kona. It looks absolutely flawless. They were able to beat all of the different quotes I’ve received from other garages! This garage is HIGHLY recommended!!

Ma
Review №21

This is the best body shop ever. 5 GOLD STARS. They are professional,family oriented, and overall just great people. I would highly recommend them. The espresso they serve 👌

An
Review №22

Julio and his team are amazing! Excellent work and he truthfully cares about his customers! I wont go anywhere else!

Yo
Review №23

Julio, his family, and staff are the most amazing and professional people you will ever meet! They fixed my car in a timely manner not to mention the work was impeccable. They go way above and beyond for their customers. It is a very honest and respectable body shop. I researched all the body shops in the area before having my car fixed at Impex and would recommend them without hesitation to anyone!!! Thank you Impex!!! :)

al
Review №24

Initially referred by my insurance company, I have taken my car here several times and have always had a great experience. Julio and the team have always performed great work on my vehicle and value their relationships with their customers (I’m always recognized when I walk in, as it appears is everyone else). I also really appreciate that they take the time to explain the assessment of the vehicle and the options/process going forward. I trust the work they do because of this transparency. Each time I have gone through insurance companies to cover the cost of services, and Julio has helped me navigate this process in order to receive the best value of coverage. The complimentary espresso is always nice, too. Thanks guys, I’ll never go anywhere else!

Se
Review №25

Ive known this body shop to do great work for years, so it was no surprise they did it again now. Great customer service too.

Ol
Review №26

Seriously some of the best people Ive ever had touch my car.My vehicle was sideswiped, and I had no idea how to go through the insurance processes. These guys made every step easy, and my car seriously looks better than when I bought it. Ill let the picture speak for itself. Their customer service cannot be beat!

Kr
Review №27

After being involved in an accident just before the holiday, I was referred to this body shop by the Insurance Company. With so much going on, I wasnt looking forward to dealing with your typical body shop, the hassle of repairs or rental cars. I was beyond pleasantly surprised at their professionalism, hospitality, great work, and the family oriented atmosphere theyve establish AND they are a direct pick up and drop off location for the rental car!Even after picking up my vehicle, I noticed a minor issue. When I called, they immediately said no problem, come back in. Talk about red carpet treatment! My Chevrolet Equinox is good as new. With this level of service excellence Im shocked I hadnt heard of this location before, but going forward I will gladly refer them to anyone with a vehicle service need.

ky
Review №28

Julio, his family, and everyone at IMPEX were amazing. Kind and welcoming since my first step in the door and on top of that, did exceptional work on a car that needed a lot done to it in a timely manner. Highly recommend anyone to go here!

He
Review №29

I Would give this business 10 stars if I could they were so professional from the moment I dropped my car off until the time I had to pick it up and unfortunately I didn’t have a way to get there to get my car and they actually ended up bringing it to my house.The work they did was impeccable and I have no complaints they were very professional great job

Di
Review №30

Very professional and friendly! Julio had a great knowledge and experience, super reliable. Julio, His family and staff members were so friendly. I would come here and recommend to anyone!

Ri
Review №31

This is the easiest 5-star review Ive ever had to give any shop. This place made my auto repair incredibly easy. I brought my car in for a window repair and they had it fixed the following day. Julio was very upfront and honest with the repairs that were required for the window, which is a rare quality nowadays. The staff is extremely friendly and the quality of service is top notch! I would highly recommend this shop to anyone without hesitation!!!

El
Review №32

Impex did an absolutely amazing job on my vehicle. I would recommend the world to Impex. And one thing I noticed a week and one day later( today 7-9-21) is that Impex cleaned my headlights ❤️🙏🏽. Thank you Impex so much. And they also have the nicest and friendly office staff🥰My vehicle was brought into Impex due to rear damage.

Da
Review №33

The best place in FLORIDA!!!!! The greatest experience I have ever had!!The staff is so professional and experienced. My car was destroyed and they fixed it like it was brand new!! Great price for the amazing job they’ve done!! If you are looking for a professional and honest repair you have to check them out 10/10. Special thank you to the owner Julio piazza you’re the best!!!!!!

Me
Review №34

I highly recommend this shop, they did absolutely wonderful work on my Mazda. It was my first accident, so I was not familiar with all the steps involved after an accident. Julio and his team were extremely friendly and filled in all blanks I had regarding the work being done on my vehicle and the timeline. I had $6k worth of damage to my front-end and my car looks just as it did when I bought it. You’ll be hard pressed to find a shop that matches the quality of work and customer service as Julio and his team.

Ke
Review №35

Had an amazing experience at IMPEX. The car was done before they promised, the job was done well and the detailed the inside of the car! Will definitely refer friends and co-workers.

D
Review №36

Amazing family owned business. Did amazing work on my vehicle and had it looking brand new after an accident. Extremely reliable and quick working shop, would recommend 100% of the time.

Jo
Review №37

My experience at Impex GAE was exceptional. Another driver rear-ended my 2012 BMW X5 and it suffered a smashed tailgate and bumper. I immediately worked with my insurance provider (Progressive) who arranged an appointment with Impex in 3 day’s time as well as a rental car. The drop-off at Impex was quick and smooth and the staff was very friendly and professional. They estimated 7 working days although I assumed it would take much longer due to parts availability for a 2012 BMW. Impex works directly with Enterprise Rental so Impex had Enterprise pick me up within 5 minutes after dropping off my car.Much to my surprise, Impex met their estimate of 7 business days. The repair and paint match are perfect and they even cleaned my car inside and out. Impex also handled the car rental drop-off and all of the insurance paperwork. The pick-up process took just 10 minutes.The entire process was exceptional and top notch and I could tell that the entire staff was honest and just “good people”. Thank you Impex – you’re an incredible family-run business!

pr
Review №38

If you believe you deserve the best Customer Service; the best understanding of your needs; and very quick turn around on work done to exceptional standards- here you go!!!!On Saturdays you are blessed with delicious pastries (including an Argentine empanadas- sweet and savory) plus world class coffee.Fantastic family business!!!!ANOTHER REVIEW:This is a place where dreams truly do come true!!2020 - a year of mishaps and confusion!!If like me you want something better in your life to take your mind off the stress that is all around us today, then go to IMPEX - here they treat you like you deserve to be treated, every time.My car was fixed quicker than anticipated and Julio became my “best friend” - how?By doing those things behind the scenes required for a successful job which was achieved.So I’m headed back today and boy am thrilled!I would recommend IMPEX to all my friends and anyone I like enough to see happier with a job well done to their “baby”.

Ch
Review №39

Quick and amazing service. As a college student I feel most comfortable coming to this shop with anything I need.

Ni
Review №40

I recommend this car service 100%. They are the most professional i have seen. They really took good care of my car and did not only a good job but fast. You know how usually you need to wait hours ? Well it wasn’t the case with this business. They are so sweet and aim to please.Thank you IMPEX!!

An
Review №41

They went above and beyond my expectations. I am extremely grateful I choose IMPEX for my repairs. The service provided and attention to detail was phenomenal, I could not recommend them more. Go see Julio! Thanks for fixing my car 😊

Vi
Review №42

This is a 5 star shop capable of providing quality repairs, including high end exotics, at very competitive pricing. Capable of satisfying the discerning customer. ...and have a cup of coffee better than any local coffee shop.

Ma
Review №43

My Lil Vista Boy is snuggled at home!!! Thanks to Progressive Ins referral to their High End Shop, IMPEX with Julio Piazza! They are a wonderful family owned and operated with excellent customer service. I was given a tour and Julio took great detail to All of My Requests!!! Vista Boy looks Great Once Again!!! They are Highly Recommended for Factory Repairs!!! THANK YOU Julio!!!Mary Chris RyanA Proud customer

Ga
Review №44

Got into an extensive fender bender situation with my BMW. Julio and his team or should I say family not only got my car back on the road before the estimated date but also guided me through the process of insurance claim with patience and perfection. Professionally and passion driven people, would recommend!

Ni
Review №45

They did an awesome job on my car. It looks like it was never in an accident. They did take a few extra days but they handled my Enterprise rental arrangement for me and I had an awesome and smooth experience with them. Very friendly staff also. Will definitely use and refer here in the future.

Al
Review №46

This family run business made me feel like a member of the family from the time I walked in the door beginning with a friendly greeting, a complete review of the damage to my vehicle then a shot of the best espresso Tampa Bay has to offer. The owner, Julio took a personal interest in my car being fixed right the first time, and a staff member giving me a tour of the complete property, front to back. My vehicle was ready well before the quote stated and everything was done right start to finish. If you have automobile issues PLEASE use Impex G.A.E.Thank You Impex :-)

mi
Review №47

I had a minor accident hitting a street sign and had to open a claim with my insurance. Ended up choosing Impex to have the work done there and I am extremely happy that I did. Julio and the family are awesome! Felt extremely professional and welcoming from the minute I walked in. They gave me a quick tour of shop and showed me around helped me with a rental car. They were extremely communicative and professional all along the way. Got my car back yesterday right on time and My car looks amazing! They have gone so far above and beyond my expectations to make sure that I’m happy with their service I don’t think I’ll ever take my car anywhere else ever again. And they make some really really good coffee too! I’ve actually got to bring my car back in there next week because I am picky and wanted my emblems painted black instead of the factory silver And they’re not even charging me for it they said they would be happy to paint my emblems black if that’s what I wanted and to not even worry about it. Iv always taken my car to the dealership in the past but my experience here at Impex was so much more pleasant than the dealership it was really refreshing thanks again you guys

Yv
Review №48

I recently had a very positive experience at IMPEX. Julio and his staff did an outstanding job with my BMW after a fender bender, when I picked it up my car it looked like it was brand new straight from the showroom. I am so pleased with my car that I will recommend to everyone. Thanks again Julio.

Sa
Review №49

This place is a family owned very honest, superb quality, best customer service, and extremely fast turnaround! Very hard to find a body shop as good as this one! Definitely will go back. They treated me like I was part of their family! Thank you!

Sh
Review №50

They were awsome, my truck looks brand new . I was happy and surprised at the work I started crying, Great work!

Ly
Review №51

Santa and his elves have nothing on Impex G. A. E. Julio and his staff are masters of auto repair. Not only are they honest, professional and knowledgeable, you know you’re in good hands from the moment you enter the shop. They were the preferred provider by my insurance company and I can see why. You can’t go wrong at Impex G. A. E. I highly recommend their services!

Pr
Review №52

Julio and the guys at impex are the best in town, my car came out like the day I pulled it off the showroom lot. I was skeptical of my insurance companies choice but after reading reviews i went for it and boy was it the right choice these guys service is top notch. The car came out perfect and they communicated the whole way. Nothing but good reviews from me

Do
Review №53

Awesome work ! You will not find a better repair shop! I used Julio and his family run facility 5 times in the past year. Color match and workmanship outstanding. Bentley had a hard time matching the color on their own product, Impex perfect match! I have used exotic specialty shops at 5 x the price, that only wish they could deliver this Quality.5 perfect repairs!! Completion always before promised

En
Review №54

Family owned and operated. Bilingual staff that is very friendly. Car looks and runs like new. Had some aftermarket parts that were damaged in the accident and they replaced it without any issues. Ive only written 3 reviews in my life but I had to make sure this guys got 5 stars.

Da
Review №55

Julio and his staff are hands down the best in town! They give 5 star quality regardless of the work needed. They are quick and personable to the customerss needs! If you are in an accident, this is the place to go. They will have your car looking brand new!

Ja
Review №56

I got into an accident and the insurance carrier referred me to this shop. Im so glad they did, because my suv was repaired back to its original condition and in a timely manner. The staff is super friendly, so friendly they make you feel like family. Very good experience I will definitely take my car there again, but lets hope I dont need to anytime soon😉. I give them a 10 out of 10 recommendation.🙌

Ja
Review №57

They did a great job repairing my car after an accident. They staff is very friendly and welcoming. They were timely and even buffed out additional scratches in my paint for free. On top of the repairs they also detailed the inside of my car. Overall great experience.

Fe
Review №58

5 STARS just aint enough!What can I say about a family owned business thats HONEST, FAIR, and treats you LIKE FAMILY? These guys went far and above my high expectations. Everything from the easy drop off of my car, to the frequent and timely updates, to the quality repairs, and the way they genuinely and sincerely treat you like family. If youve ever wondered if a truly honest auto repair facility really exists; you no longer need to. Its called IMPEX.

Ly
Review №59

Julio the owner it the best person I have ever met. He takes the lead in providing the best experience with his genuine concern and kindness for his fellow man. His staff embraces that kind spirit and spreads it throughout the business blessing everyone that is fortunate enough to be directed to their fine establishment for their superior automotive repair need. They make you feel special. They make you feel like family!!!!!!

K
Review №60

I was recommend to look into this body shop and right from the start, they treated me like family. Very attentive to their customers, quick and persise work! I am very happy with my choice and the results of work. Top notch! Thank you Carlos & Julio!

Ro
Review №61

When a driver tries to force you off the road; theres Impex!!! I found Impex from a suggestion repair place from my insurance company. I met Julio and he supplied everything I needed to file my claim against the assailants insurance company. I turned my trashed car in and received my gem back after a week. Received my gem earlier than they quoted; and their service and hospitality is Outstanding!!! I wont have to search the next time I need repairs!! Thank You Impex!! 😃😃😃😃😃

Bu
Review №62

I would recommend this place to everyone. I came here to fix the damage in the back of my car. They are so helpful and friendly. They fixed my car so fast and professional. I so appreciated that he repaired my car damage for free. I definitely choose this place if my car has any problem. Thank you!

Pa
Review №63

I will never go to any other body shop than Impex. They were so fast with getting my car fixed and it genuinely ended up looking better than when I first bought it. They were so amazing and I cannot explain how much I appreciate them for fixing my car! They deserve MORE than 5 stars.

Bo
Review №64

Have used this shop twice. Very well run operation, high quality work, nice people. Highly recommend them.

An
Review №65

Impex is a family owned business and they have the best customer service ever and they do the best work on your vehicle. I don’t trust anyone else with my Mercedes. Kindest family ever, really good people. We made friends with Pepe (Julio Sr), he’s a great man. He was doing magic tricks for my daughter and I. We enjoyed his company and he invited us back for Argentinian pastries on Saturday’s. Love him! Love the espresso and how the car came out!!! This was my 2nd time using them.

Ma
Review №66

Great service!

Jo
Review №67

Fast. Thorough. Friendly! 1 of 2 places my insurance company suggested I use, chose them because they were closer. Appointment scheduling was quick and easy, drop off was a breeze and then they even arranged to get me a ride home. Truck was finished 2 days early and they brought my truck to me! Got to chat with some really cool dudes on the drive and my truck looks better than new....and they detailed it!! This is now my go to body shop, they take pride in their work and care about the customer.

mi
Review №68

I had to have a repair fixed that was already done at another shop. The guys here are awesome! They fixed what the other shop forget to install and made everything right with the repair. Customer service is unmatched, very honest and hard working people. Progressive insurance also has the best customer service. I recommend you get your auto body work done here and support small local businesses!

Sc
Review №69

Probably the best experience I have had with vehicle repair. This business is extremely friendly, punctual and the communication exceeded my expectations. I would recommend them over any similar business, without question.

St
Review №70

From the moment I walked through the door, I felt comfortable with them. Id never done this before so didnt know what to expect. Progressive Insurance didnt do their part by getting the referral over to them but Impex handled it smoothly without me having to do another thing.Two nights later, Julio called me to let me know the estimate and when my car would be ready. After my experience with Progressive and the rental company, he was such a nice surprise. Very pleasant, calm- he explained everything to me very clearly, and somehow I knew I was in good hands. After a week Julio called me to tell me my car was ready.....2 days before the date he originally told me. When I got there, he walked me out, opened my door, my car was not only fixed but they washed and detailed it. She looked beautiful again. Although I hope to not need body work again, if I do, I will definitely return back to Impex. Fantastic customer service, which is hard to come by these days, and great work. Bring these guys your business!

Ki
Review №71

The staff and owner of course was fabulous! The work supreme, i highly recommend to all! Also they have the most beautiful salt water tank ever!

Br
Review №72

They did an out standing job on my truck

Se
Review №73

This place is great. They have excellent customer service, its clean and very professional. The paperwork was easy and they gave me a ride to pick up my rental. I highly recommend this place.Update: They finished my car and it’s perfect, clean and better than before. 6 stars.

Pa
Review №74

Wow! The work done here is beyond amazing. What makes it even better is their customer service. Some of the nices, most accommodating people that work there. Each time I went in I was greeted with a hello, would you like an espresso or water? I would absolutely recommend this place 100%.

Je
Review №75

I can not begin to express how impressed I was with IMPEX work. Not only with the work and quality of the job but with the staff and attitude of the owners. I was treated like a family member. Julio and his father went over the top with making me feel at home with class. I totally trusted them. They called when they said they would. They rolled out the red carpet for me. My car was detailed before I got it back and I cant share how special they made me feel . Thank you to Julio and his father for treating me like a queen.

Da
Review №76

Beautiful body work. The owner is 100% dedicated to quality work and customer service.

J
Review №77

Absolutely the best Tampa has to offer. Julio and his staff are caring and experts at what they do, they treat everyone with respect and actually care about you and your vehicle. After calling many shops, Julio was the only one willing to listen to my situation and needs. He went above and beyond to make sure I was comfortable, that my car was being taken care of the right way and that it was not just another car to fix. Trust me, you wont regret taking your vehicle there.

Ch
Review №78

The service and quality of work was impeccable! My car was dropped off on a Monday and ready for pick up the next day and it looked better than when I bought it. I will only use Impex from now on .

Br
Review №79

Took my car in after a flash flood on Bayshore Blvd tore my bumper off. They replaced it and totally detailed my car. It was way nicer than when I took it to them. They charged me exactly what I was quoted and it was on time.

An
Review №80

This place is GREAT.... HOSPITALITY WONDERFUL..... FIXING CARS A PLUS.... SERVICE EXQUISITE AND THE PASTRIES MMMMMMMM

Ga
Review №81

They did an excellent job on my 2018 Tesla Model 3. We had some significant front end damage, and they took care of everything, including taking the car to Tesla for windshield replacement and calibration. The car looks and drives like new. Be prepared to wait for parts from Tesla. We decided to have Impex order the parts, then drop the car off when they received the parts. I highly recommend these guys.

Pa
Review №82

I honestly cannot say enough about the impeccable service this body shop provides! From the second you walk through the door you are treated with the utmost kindness and respect from everyone there. They take such pride in every detail and go above and beyond to make sure you are pleased with every aspect of your service. Julio puts you at ease from the moment you walk in and is up front and HONEST about your repairs. They truly do care and it shows in their service, integrity and work. I will never go anywhere else and will absolutely not hesitate to tell my friends and family about Impex. Thank you for the amazing service...you are truly THE BEST!!

As
Review №83

Julio + team were great. My car looks and smells brand new. Excellent customer service and the repair was much shorter than I anticipated. I’ll be recommending them to my family + friends.

Ru
Review №84

This body shop is Amazing!!!! Highly recommended they went above and beyond with repairs to my vehicle. One stop shop if you need a car rental too.The Best Auto Body Shop in Town!!!!!

Al
Review №85

Always a pleasure to deal with Julio. His dedication to detail is fantastic.

Ma
Review №86

Everything about this business is exceptional. This is a family owned business and everyone we delt with was superb. We would highly recommend IMPEX if you want quality workmanship and a quality experience.

Ju
Review №87

I’ve not received this type of service since my arrival to Tampa. Julio went above and beyond what was expected with extras, a lighting speed turn-around and delivery of my car. Friendly people, stress-free environment and exceptional service was what I experienced. If you’re looking to repair your car, I’d recommend you seriously consider IMPEX.

Da
Review №88

Phenomenal customer service. The staff is friendly and welcoming - when I arrived early on a Monday morning, I was offered and served the most delicious espresso. I was even asked if I wanted breakfast! The entire process went smoothly and my car was cleaned both inside and out upon pickup. Couldnt have asked for a better experience.

Wi
Review №89

Excellent customer service and outstanding quality bodywork. They did an awesome job on my Chevy Camaro and made it look like brand new! Highly recommended.

Jo
Review №90

This is the best body shop I have ever worked with. Trust Julio for his team and their work. If you want to bring your car to a perfect condition, I believe IMPEX is the right choice.

sh
Review №91

They got our car done super fast and they are really nice people. Julio even gave us a ride, in his personal car, to Enterprise because they never came to pick us up. Just good people, will Def be going back when we need more body work done.

Ch
Review №92

Everyone here was extraordinarily friendly and conscientious when I went to drop off and pick up my car and it was back to perfect condition when I went to pick it up. They made us delicious coffee and had all kinds of treats while we waited for the rental car to come get us, I was expecting to have to figure out how to get the rental, but they had it all taken care of. If I had to get hit by another car, Im glad that I got to have Impex make it a bit easier and less stressful for us.

St
Review №93

Getting body work done on your car is never a good thing but when the right people do the right work it is fine in the end. Julio and his crew took care of my truck like it was their own and the result is probably better than new. Im as picky as they come and Julio made sure that everything was perfect. I cant recommend these guys enough.

Br
Review №94

This is the best auto repair shop I’ve found in my 20 years in the Tampa Bay Area. The very best customer service. They repaired work that another company failed to complete. Thorough yet mindful of your time. Extremely well run business. Simply the best; my family will be a customers for life!

Za
Review №95

Very impressed with Julio and his team here at Impex. This was my second experience here at the body shop. I came back after the great service and quality work the first time. There was one small hiccup this go around but Julio took care of me. If I need any future repairs I will definitely be back. Thank you.

Th
Review №96

Did a great job with my 2018 Chevy Grand sport.

ol
Review №97

Phenomenal Experience! Julio and his team were great from start to finish fixing my 2017 Audi A7. Julio kindly reached out to me after I selected them to do the work. He insisted on driving me to the tow lot to make sure everything went smoothly. They kept in touch with updates about the car. They also honored their lifetime warranty on their work when I noticed a few little things still needing attention after I got the car back and gave me a rental car. A+ experience and highly recommended!

ph
Review №98

Excellent customer service. Quick repair times. Great repair job. They even cleaned the interior of my dirty car for me! And a full service espresso bar inside! 100% recommend

Ma
Review №99

They went above and beyond getting my car ready. The owner and his family are truly wonderful people, and even helped my fiance with a small issue on his jeep while we waited for my car to be done. My Toyota looks incredible. Thank you Impex!

ja
Review №100

These Argentinians are out of control niceOh yeah the car looked great tooBest customer service experience in Tampa

Information
100 Photos
100 Comments
4.9 Rating
  • Address:4303 W Osborne Ave, Tampa, FL 33614, United States
  • Site:https://impex-gae-ltd.business.site/
  • Phone:+1 813-673-8100
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8:30–11:59AM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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