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Lux Motors
6825 S Tacoma Way, Tacoma, WA 98409, United States
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Lux Motors
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Cr
Review №1

To LUX Motors all the way from Chi-town!!! I purchased a 2014 X6M White with the red leather interior to Sweet!!! Everyone I dealt with on the phone was great!!! You guys rock!!! Alex much gratitude bro!!

Mi
Review №2

First and foremost I’m happy with my purchase from these guys.I’m not the easiest guy to work with but these guys made my visit and purchase flawless. They were honest and treated me better than the last few places I looked around with. Save yourself the trip(s) looking around and swing through here first. Highly recommended. Ask for Alex!

Ba
Review №3

Thank you to the team at lux motors for helping me get into my dream car! It’s been six months and it still feels like new! Thank you to Max in management and Aleks in sales for your great customer service!!!

Ta
Review №4

I Bought a 2011 F350, with low miles from Jose and Max both of them stayed past closing, made sure I was happy with my purchase, and even sent the car plates to my house. I was in an auto accident about 4 weeks ago and needed the gap information. Max called me and sent me all the instructions on what to do.

Jo
Review №5

Bought a vehicle from them and when I finally received my permanent registration in the mail I realized Lux Motors owed me a refund due to their registration fees being higher than the actual state fees. Instead of sending me a check because Im sure they knew the owed me money, they decided to say nothing. So I called and the first person I spoke to said they would pass the message. Several calls later, because the titling office was almost impossible to get a hold of, I was told the check was sent off. Several days later still no check so I called again. This time I informed them that if I didnt receive my refund soon my attorney would be contacting them next. And what do you know, my refund finally arrived.Other dealers I have delt with have always sent the refund check without me asking for it. I guess Lux Motors was counting on me not checking the numbers. Do your homework people. These dealers are already taking our money with the sale of the car. Dont give them even more of your hard earned money.

Ca
Review №6

Jose was really awesome so work with! He was very nice and hospitable and gave us a really personalized and friendly experience while buying a car. I would recommend going here to buy a car because he made the sale painless and swift. I’ve never been in and out with a car I wanted so quickly! Thank you, Jose :)

Ph
Review №7

Bought my 2015 Ford F-150 lariat from Lux motors few weeks ago, shorty after purchase an ignition coil went bad and I fully expected no help with the repair, but after calling in and explaining the issue the owner paid for the parts needed and even purchased all new spark plugs, fixed now with no issues, Love my truck !!!

An
Review №8

Purchased a great truck for wholesale price from a family owned dealership, thanks for a smooth transaction and saving me tons of money!

Da
Review №9

I bought a range rover over a month ago, transaction went fast and smooth, got very low APR and extended warranty, very nice people work there, drove 2 hours and didnt have any surprises, got exactly what i wanted, they are really good at describing and disclosing things, special thanks to Matt to make my dream come true, Happy NEW Years !!!

18
Review №10

Do not, I repeat, DO NOT do business with this stealership! They have done countless shady things and scammed many people. Do not do business with these dirt bags.

Da
Review №11

We went to Lux motors after doing some research online. The selection and prices were very good. Since we were just looking, we didnt take the second set of keys or the title.When we got there, we looked at the cars they had available.We told the salesman what we were looking for; he asked us to come inside and we started to talk. There was no pressure. He asked if we wanted to test drive the car.We were pleasantly surprised at the price of the Escape and even more by the trade-in value of our Fusion. Thanks for a great deal and a great car buying experience!!!

Er
Review №12

Would not recommend. They tried to do a credit check before we test drove a vehicle because they wanted to make sure we could afford the car. The car was worth $15k. That was extremely belittling. I created a google account just for the sole purpose to warn people about this. If I could give them 0 stars I would. And what’s laughable is all the 5 star reviews have just about the same sentence structure.

Sa
Review №13

Love this place! Bought a car from Lux Motors. Both of there salesman were friendly and honest. I got pre approved quick and out in less then 40 min. I will definitely be recommending this place to people. I wasn’t here all day like most dealerships. It was greatly appreciated because I wasn’t trying to spend all day at a dealership like I have previously.

bu
Review №14

Was here to look at a box truck they have for sale. The price they were asking was way too high based on the condition of the truck. Not at all even close to the right price and not willing to budge one bit on price to make it a fair deal for anybody other then themselves. Their cars are equally overpriced as well. They are rather uninformed and greedy. I dont ever plan to go back.

ra
Review №15

I bought a 2015 Acura TLX. Nice vehicle at fair price. They gave me a good amount of money for my trade in. The finance process is very fast. You’re not sitting there for hours. Things moved a tad more slowly than usual in other aspects. I’m sure Covid related that made things slower on receiving my plates but I did receive before they expired. There was also a small hiccup with my payoff to my previous Lender but Max was responsive as to what happened and covered my next payment so it wasn’t late and assured me check was sent and all worked out ok. It’s very important to have communication with the customer and Max did that. I’d purchase another vehicle from Lux.

Le
Review №16

Alex was great! We chose 2 cars quickly and decided with the 2012 Range Rover. He’s a great salesman, not pushy. Quick and easy sell, great with answers to all of our questions. Highly recommended!

Pa
Review №17

My husband and I purchased a ram truck back in March. This was during lockdown. The truck had some minor flaws, but seemed like it was a good deal. The purpose for buying this truck was to haul our travel trailer for our summer outings. Because of lockdown we only drove the truck to the store and back. So in May we hook up our travel trailer and the transmission wont even pull it up our hill. So we contacted the guy who sold it to us, and he refused to help. And now the DEF system is out. They never inspected this truck before they sold it to us. Bad business. They sell lemons. Dont go there.

Ma
Review №18

My experience with you guys was amazing. Very excited with our new purchase, it was definitely worth our time taking a road trip to come get the car. Everything was done pretty quick with no problems I’m glad we came to Lux Motors I can recommend this place now!

An
Review №19

Bought second vehicle from lux, cant explain how much i like my new bimmer, super happy

Br
Review №20

I really enjoyed my recent buying experience. I came to the lot having researched the vehicle I preferred, and met with Alex, and they had three of the make and models on the lot that I was looking for (Audi A4). All were in good condition, and Alex was able to answer all my questions. The pricing was fair, so I made an offer and in less then two hours I was on my way home with my new (used) car. Alex was also very helpful in presenting options to secure a warranty on the vehicle. They offered coverage through the highest rated third party warranty service, which is a reflection on the quality of the vehicles they have. All around a professional and enjoyable experience!

Ch
Review №21

Recently bought a car from here about a month ago and everything has been fantastic. It was my first time buying a car And they did everything to make it as easy as possible. I highly recommend coming here to find a great deal on a used car!

Eu
Review №22

Highly recommend these folks, had an amazing experience!

Tr
Review №23

I bought a f150 a few months back. A week after the truck being bought, the truck wouldn’t go into 5th gesr. I talked to him about returning it or getting the f150 a new transmission. He proceeds to tell me “you bought a used car what do you expect” not to mention he delayed the check light warning. Not to mention the truck had bad shocks, brakes and and most importantly transmission. We are talking to our lawyers right now. Please do not buy a car from this dealer

Ke
Review №24

Went and bought an 06 ram 2500 diesel from these ppl. I don’t suggest anybody buys anything from these rip off artists. The truck was 16 k and had some small issues I knew I could fix, no big deal. Upon getting the thing home in Bellingham I took to my mechanic. Two days later as he didn’t have time the next day.While on my way there after passing a car and letting off the throttle it keep right on pulling for at least 10 seconds. ( online research says injectors are bad, around $600 a piece, without labor) Kinda scary when there’s another car in front of you. Anyway put it on his snap on scan tool. Found transmission problems and that the codes had been cleared 36 hrs prior to hook up. Tells me they cleared them before I got there. Be fair warned!! Don’t don’t pass on this businesses service contract. It’ll make them have to fix the messed up vehicle they’re selling you! If you do pass on it don’t sign there warranty papers. You will be giving up you rights under Washington law of any implied warrenies.

Aa
Review №25

First I wanted to thank lux motors team for the smooth and easy transaction, the reason why I call them team because the way they treated me and handle everything only real team can do that, the Mexican guy Jose was super nice and helpful in any way it can be, I went to my bank before going to the dealership to try to get pre-approval and when I came to lux and told them I am pre-approved and would like to go through my bank Max the Finance guy offered me to give him a chance to see which kind of APR or deal he can he can offer me through his sources, at first I was a little concern that my credit will have to be pulled again but than I decided to let them try and the APR appear to be 5% less than my bank gave me, on $25,000 amount I would over pay a lot, I’m glad i found these guys and the car that I was looking for 5 month, I will definitely recommend you guys to my friends and family and share with them my great experience that I had. Wish you the best and good luck!!!Aaron K.

Be
Review №26

This dealership is the best! I called inquiring about car, Manager Paul answered and was very friendly and helpful. When I visited first time was very impressed, clean building, nice cars on display. The salesman Robert was great, even called me on his off days to finish the deal. Paul and rest of team was wonderful, only had one small problem not related to sales, was fixed immediately. Car is the best I ever drove. I would strongly advise going to them for your next car. You will not regret it. The last person I interacted with was Finance Manager to finish papers, he was also great. All around great experience, Ill probably come back to Tacoma and purchase my next Car from them!

St
Review №27

I came from out of state to purchase a new car. Lux Motors team were amazing, patient, and helped me find the perfect vehicle. I was a first time Subaru buyer, and everyone was great at this dealership. I am so glad I drove from 200 miles away to come to this location to buy my car! If you are looking, i highly recommend going here! They are the best.

Jo
Review №28

Iam not a person that I usually do this but I think I have to do it, buying cars in this dealership is the most terrible thing that could happen to me 1.- The car they sold me was in bad condition and they never believed themselves responsible for it 2.- They charged me $ 700 for my taps for which they would have to return my money, they took 17 days to make it 3.- I put a trade car and it took 67 days to pay it I need to have 2 payments to not damage my credit of which they only paid one ... they never answered my calls they always made themselves go through Jose never was the manager max I think his name is. I will never come back to buy something here my experience was terrible and for sure I will tell my friends how bad this dealer is.... I put one star because I cant put none other ways can put 0

Be
Review №29

We purchased our Lexus RX350 at Lux Motors witch is an amazing suv and we are very satisfied with. So when my husband was ready for his sporty convertible car he went back to Lux of course. Max was able to find him a practically PERFECT CONDITION 2002 Honda S2000 witch is extremely hard to find. We are both very happy with Lux Motors and Max did a great job on helping our family with what we needed. Again, thank you so much for great car buying experience!

As
Review №30

Go onto their ratings on better business bureau!! they do the same thing to every single person that buys a car there. they sell lemons

Aa
Review №31

Without a doubt, the easiest transaction I have ever made! It was smooth as silk, fast and accurate,no fussiness,dollar haggling,tears or tantrums! I am so pleased with the amazingly courteous,friendly and thorough Staff. It was easier than I was thinking it will be,really pleased! Thank you for selling me my beautiful dream car! The next car I buy, or my son buys,we will be buying it from Lux. Great Team,tight Ship,Well done!!

Da
Review №32

This was a good experience I love the car i got. Car was there immediately and the car was so clean it looked brand new. I want to let the lux motors team know they made my first car buying experience a special one.

Be
Review №33

What a great experience. My son bought his Jeep there. He is military and has all his address, registration and financing done back in his home state. Alex bent over backwards to make it go as easy as possible getting all the paperwork done and sent to me in Massachusetts. Cant thank him enough. Do not hesitate to buy your new vehicle from Lux Motors, you wont be sorry.

Ty
Review №34

Very personable and friendly. Only there for an hour and a half to trade on a car and buy one. Good work!

Li
Review №35

Recently had a very good experience with these guys at Lux Motors)) thanks for doing everything quick for me I got BMW X6 and was out of the office with all the paperwork done in less then an hour!

Ma
Review №36

I just purchased a dodge from them, the service was the best I had . Rob was the salesman and he was very efficient. His courtesy and kindness are rare in the car industry . Never felt pressured and he was always on point. No false promises from anyone.the sales manager gave us VIP treatment. I would definitely go back with any friend or family member for their future car.Sincerely, Margo

Ed
Review №37

Had a great experience with Motors, they were very easy going and helpful. We came for a certain vehicle and knew what we wanted. They did not try to steer us in any different direction or push a bigger deal. They truly just wanted to make sure we were happy. The best, and fastest car shopping I have ever done.

An
Review №38

Purchased a pre-owned BMW 335i Convertible from Lux Motors. Found them very professional and helpful. Jose even picked me up from Seatac Airport since I live in SF. I would recommend this dealership and thanks to Jose that guy goes above and beyond I left happy.

To
Review №39

Thank you Alex for being such a great help. From the minute I stepped and was just looking at their cars, he was great help. He gave me all the information needed and sold me on a car without being that pushy car salesman.Thank you. :) Loving my new car!!!!!

Su
Review №40

I was shocked the way they treat customers with loyalty and respect and patience, The employees at Lux were the most down-to-earth, friendly people I have ever dealt with. This was probably the best car buying experience I have ever had (30-40 cars over my lifetime). I highly recommend this dealership and their staff.

Jo
Review №41

Got my van here it has ran well no problems. Give them a try

Ta
Review №42

Had the best experience buying my first car from this lot. Not sure what the negative comments regarding sketchy cars and people is supposed to mean. The sales team they had were super nice and helped me get the car I wanted, and they have a nice selection of cars. Not only did they help me get the car I wanted, they held on to it for me when they had other buyers upping my price. Much respect for that and this car lot! 10/10

Al
Review №43

My husband and I bought a truck from lux motors. They were very friendly and accommodating. I felt like I was part of the family. Thank you Max, for the great customer service and superb truck!

Li
Review №44

They are fantastic. They do the service as quickly as possible no matter how busy they are. I took my car there twice and it was ready before the promised time. Their staff are very professional and polite.

Ma
Review №45

Excellent customer service. Everything is great. Steve is a great and professional guy. I really recommend this place . Thank you so much For patience and making it happen

El
Review №46

Lux Motors gave us an amazing tour and visit and was super knowledgeable. I would totally recommend this place, they have their stuff together. We didnt buy from there because we werent ready but I will go there in the future.

Dj
Review №47

I live in Montana, Recently bought 2010 Toyota Tundra, was pretty nervous flying one way so far and than driving back, but so glad things worked out and didnt waste my time for nothing, i was looking for this kinda truck for past 6 months and couldnt find anything locally, it was worth it to fly and after all the expenses truck cost me still way cheaper than if I would buy it from my local Toyota dealer, thanks lux motors stuff and especially finance guy Paul that did everything right to make a deal go through, wish you guys the best in what you do and good luck !!!

La
Review №48

Excellent costumer service. I bought a Lexus and I love it. Great condition and for a good price. Highly recommend Lux Motors to anyone.

Ba
Review №49

Good prices friendly staff. Went to just look and found what I was looking for. The sales person even drove the car to my house.

Ди
Review №50

Bought an 2013 BMW X5 through this dealership 2 months ago, super happy with my car. Finance manager Max did a great job, found the best finance options for me and got me approved in 30 minutes!! This is my second car bought from them. Very friendly and professional people.

De
Review №51

I highly recommend this dealership and customer service which was great . This is my second car from Lux Motors and defenitely I’ll not change my tradition and preferences . The first car was Honda Civic and I didn’t have any problems with it since I bough it more than 3 years ago and my wife is still using it . In February finally I bought BMW X5 and I’m so happy with it . Super clean car, clean history and mechanical is working as a new car even though that car is from 2010 . Financing manager Max is professional and I was approved in less than 20 minutes . Super fast, super professionally and super honestly . Thanks a lot guys . 5 stars .

Va
Review №52

I went to the dealership today thinking I was only eye shopping but ended up leaving with a new car. Young guy Alex was super helpful! He took the time to look through all the cars to find one that would best fit my needs and budget. He made the entire process from test driving the car to purchasing the car so comfortable and smooth. I didnt feel rushed or pressured at all. I was blessed to have received such great customer service. He was very informative and thorough when walking me through all the features of the car as I am now a new Toyota owner.

Al
Review №53

I really dont know why there are so many people with negative reviews, probably not car people, however I had a great experience with these guys. Jose and Max were very welcoming and not at all shady or pushy. I ended up leaving with my new WRX about a month ago, so far Ive had no issues whatsoever. Id definitely recommend a friend to come see them.

Da
Review №54

Friendly guys thank you for all the help

El
Review №55

After a poor experience with another dealer, my wife and I made the short drive to tacoma to see Lux motors, the experience was great. The two guys were helping us were extremely efficient, we were in and out with our Chrysler 300 SRT 8 in less than 2 hours and they were happy to work with us to get us out the door in our price range and a payment we were able to afford. We got an Awesome car at a fair price. I would highly recommend Jose And Alex to anyone looking for a good, affordable price car.

Ca
Review №56

These guys are awesome and will take good care of you. Will consider them for my next car. Paul did a great job.

Br
Review №57

Not interested in selling the car had a deposit for hold told me first come first serve got my lender that worked on it and now they said some one gave a down payment to put it on hold

Hu
Review №58

I bought a 2006 Saab, they were great to work with. Alex handled my sale and was friendly and really did me a solid when the remote fob didnt work, he helped cover half the cost. That is exceptional customer service!

Jo
Review №59

Got 2011 Ram 1500 today from Lux motors, fully loaded Laramie Edition, very nice and clean truck, was not even expecting to get so low APR, Nice management and stuff, very friendly and helpful, before leaving dealership they checked all 4 tire pressure and filled up full tank of Gas, not a big thing but nice of them!!! Will recommend to every one.

ja
Review №60

Bought a lemon from these guys. Had to fight to get some minuscule compensation from them, ended up spending an extra 3k just to drive it. Also got the AUL insurance from them and when I sold my car I was owed around 1300 from them. They tried to only give me 1000 and when I finally stuck it to them I got my mpney.... 3 months later. The guy Alex is a try hard with his schemes and Ive called him out on it several times. One phone call Ill never forget is when he referred to himself as Jose and that whatever Alex told me, he wasnt aware of. But he mentioned things from the conversation I had with him the day before. So he tripped over his own lie. He should of at least tried to change his voice because it was pathetic. I wanted to like this business but they just gave me hell, and with other negative reviews you can see a trend. Save yourself from these guys, if its too late for you I wish you luck.

Ta
Review №61

We came from an hour away because they were the most competitive on line... The dealer near me was playing games and told me that the price Lux Motors was a lie... I came to dealership after having dialogue with them that they would honor the pricing that they had posted and I was pleasantly surprised I got the exact price I saw. The guy in the shop was very helpful and nice to us, helped to add air in the tire and washed the car before we left, My family is looking to get another car and we will definitely come back to Lux and their staff!!!

Ma
Review №62

We wanted to give a huge shout out to Lux Motors and the team. They always go above and beyond with all our automotive needs. We will continue going there and suggest that you do too.

Gr
Review №63

I was dealing with Paul, he helped us with financing, we took the vehicle for inspection and it needed few things and after coming back we told him what need to be done and he offered to take care of it with no extra cost, we were surprised that they changed brand new battery, tires, and brake prior selling it and had all the receipts available, thanks for honest and easy transaction

Je
Review №64

OMG these guys are my life savers, tried several local dealerships and everyone was just wasting my time and tried to put me in something that I wasn’t looking for and always been pushy, came to Lux Motors and first impression was super warm and comfortable, I finally met truly worth my time dealership that was able to sell me a car even when my credit was not the best, thank again!!!

Jo
Review №65

MAKE SURE YOU GET ANY CAR YOU LOOK AT FROM LUX INSPECTED BY PROFFESSIONALS.I am normally not one to leave reviews... but here I am. I called Lux Motors this morning about a car they had that I have been looking for. I live 3 hours north so I wanted to check everything before I made the journey down to purchase. I asked for the car fax and he supplied it, asked how the car ran and what maintenance they have done since they had it in their possession, he told me the car ran excellent and they didn’t need to do any because it ran flawlessly. I drove the 3 hours to go take a look and to have the Subaru dealership do an inspection before handing over $21,000. On the drive over I noticed ticking noises coming from the motor, he claims he didn’t hear anything. The ticking got louder the longer I drove. When I got to the Subaru dealership I handed my keys over to service and they came back to me 5 minutes later saying they refused to drive the car because the ticking I heard was a rod knock so severe they wouldn’t even drive it and recommended I didn’t drive it back. The car died 4 times on the way back to Lux, which is only 1.5 miles away from the dealership... good waste of my one day off a week, and a terrible waste of gas.

Pa
Review №66

I’m not a type of person that leaves reviews online and not gonna lie Lux Motors asked me To share my experience online and since I has a great service and purchased an amazing vehicle for the right price from them I didn’t mind to spend few minutes to help them, I was there a year ago looking at some cars and was very disappointed with a old stuff and manager but it looks like current team they have are very friendly and know what means customer service, thanks for your help and best wishes

Ja
Review №67

Visited lux yesterday and test drove few of their vehicles, very professional team and great selection of cars. Most likely will be back again

Ma
Review №68

We got help from Alex, very sweet and young guy, Me and my fiancé loved how he explained everything perfectly fine. He was very kind and friendly. Came for one car and bought different one, looking for second family vehicle and defiantly will be back as soon as will get tax return. Thanks

An
Review №69

Best seller! Highly recommend.

Mi
Review №70

Have visted this place twice. Each time I was thinking its going to be way expensive! But it was quite the opposite. Jose was my sales man and explained things to me. When I talked to my family and few friends about the price they said thats seems fair. They called a few days later to see if we were satisfied. I will be back for sure, thanks !!!

Li
Review №71

Got my Lexus from Lux Motors best price I found in town and car in excellent condition. Thanks to Alex he helped me out and did paperwork pretty fast I can say I am happy costumer of Lux Motors I will recommend you guys to my friends!)))

Vi
Review №72

Im a disable veteran and it was not easy for me to find a right vehicle that would meet my requirements, Im glad these folks were able to give me a good advises and find a vehicle that would work for me, manager is a great man.

T
Review №73

Do not purchase a vehicle here, I bought an Audi A6 from 2006, and before buying the vehicle, Ive seen that the car is nice the engine was clean, but they just wash it nothing else. After 3-4 days driving I found a big engine oil leak, and then I got an estimate of 9000 $ becouse of that leak, Lux motors said like we dont care you already bought a car, I tried to fix it cheaper at another mechanic and I spent 3000 $, and I still have leak, I have to go fixing it again

Ja
Review №74

Junk cars I will never buy a car from them .....

Ev
Review №75

----WARNING---USED CAR LOT AT ITS WORST!!!This place and the employees are a JOKE.---DO NOT DO BUSINESS HERE. ---Car purchased on Feb. 9, 2015.The car I purchased had some underlying issues that my mechanic (and three other mechanics who inspected the car) discovered a couple days after I brought the car home. I tried to contact Max at Lux immediately, he was unavailable. He never returned my calls. Max is very good at avoiding the situation and has his employees, Alex and Ricky give you the run around.After my wife called and let them know that we will just come down to the used car lot and wait for Max, and while we wait, well speak with the current customers about our experience, Max called right back... AMAZING.I was told that I could drop off my car and Max would have his mechanic look at the car.So I dropped off the car and got a call from Max two hours later (apparently they are very fast) claiming that Max and his mechanic test drove the car three times each(thats 6 times in two hours), ran a diagnostic and found nothing. Apparently the transmission is in perfect condition and myself and four professional mechanics are LYING. Max informed me that I was too picky about the problems with my car and that I should go buy a brand new car.I tried to contact Max again... Unavailable, hes in Canada, apparently buying more cars from an auction.So as my attorney has suggested, I documented every time I tried to contact Lux Motors.Completed and filed a formal complaint with the used car dealership licensing board (who will investigate this used car lot, and situation).And write as many reviews as possible.Lux Motors is not a car dealership. It is a used car lot. Places like this are what give used car lots such a bad reputation.From the time I bought the car on 2/9/2015 until my license plates arrived in the mail on 3/19/2015:Faulty Torque ConverterFaulty Head gasketDriver’s side strut blew out

Ta
Review №76

Took great care of us, making sure that we were super happy with our car, fixed a few things at their own expense, impressive.

TY
Review №77

Purchased second vehicle from Lux motors, had a great experience, they gave me what I wanted for my car and I was pleased with my purchase, I definitely recommend!!!

Ry
Review №78

Pretty typical for what i have found at used car lots. Not super quality inventory but portrayed like it is.

Le
Review №79

Good place👍🏻

je
Review №80

Worst sales person Ive ever seen do business. The prices arent on the car because they are over priced and under quality big red flag dont go here!!!!

Al
Review №81

Love my Porsche Cayenne, extremely clean and low mileage for the year, they sent me $200 gift card in the mail for referral my friend that bought also car from them

re
Review №82

Rude, rude, rude. The finance manager couldnt even stop what he was doing to get out of his chair and introduce himself to a potential customer. Very unprofessional all the way around and I am extremely glad I decided to leave here and purchase elsewhere where my business was appreciated.

Al
Review №83

In a few words just wanted to thank Lux motors team for making this deal go through as I had not a best credit and we were having some financing misunderstanding but Paul finance manager and Max were able to figure something out to make this happen and we are very satisfied with our purchase and loan!!!

AN
Review №84

We love our new Lincoln Navigator, will definitely refer them to our friends and family, Paul was helpful and extremely fast

Lu
Review №85

We had not the best experience with lux motors last year and needed second car and gave them a try again with a second car and looks like their new management knows how to deal with a customers and treat them good, No pressure is the most what impressed us!!!

Me
Review №86

This Guys Saved my life!!!! I totaled my car a week ago and I was about to loose my job because not having the car to drive to work and my financial situation was not too good and when I saw on craigslist they were offering Inhouse financing and I called and salesman told me to come over and promised to make it happened even When I had very little down payment, after I came Ricky showed me list of the cars that is in my price range and I choose Volvo s60, after that we start doing paper work and it took them less than 15min for everything, their requirements are very low, even full coverage insurance no need when other dealerships was telling me I need proof or residence, proof of income and full coverage insurance which is pretty pricey, thanks to Lux Motors again!!!!Megan Salazar

Se
Review №87

Do not buy a car from these people, really sketchy cars, and sketchy people. Went to look at an Audi, and this was one of the worst dealerships I have been too. I felt as if I walked into a wrecking yard, you cant even look at the car its that small of a lot. The people their are not friendly,you can tell all the cars are bought from auction and then worked on. The car check engine light came on after test driving it, and the guy said he will reset it, I dont want to buy a broken car. Stay away and find a more reputable dealer.

Jo
Review №88

Was looking for Range Rover for past 6 months and so far they had the best price in town

se
Review №89

2 weeks ago bought a nice Volvo XC90 from this dealership,very good management,easy financing.Im totally satisfied with a price and condition of my car.

Br
Review №90

Paul is excellent to work with. Definitely would recommend this place.

jr
Review №91

Nice lambo 👀💯

Lu
Review №92

Im surprised reading negative reviews about them because my experience was awesome, got a great deal, easy to work with, no pressure at all which is very important for me, was approved super fast and took them 10min for paperwork!!!

Bi
Review №93

Just wanted to leave a positive review for this dealership, got cummins 5.9 few weeks ago, very good buy

St
Review №94

Bought a car not long ago from them, felt very warm over there, was no pressure, I found exactly was I was looking for, definitely will be recommending them to my friends and family!!!

Jo
Review №95

Bought 2010 750. Easy transaction.

Sa
Review №96

Friends told us they bought their Mercedes from Lux and we went there to check what they have and bought nice Mazda, great people

jc
Review №97

Bought a car from Lux Motors a couple months ago. We did have some problems arise with the vehicle, but the did diligently and promptly correct the problems as they arose. I want to thank them for making things right.

Fr
Review №98

Small lot & Not alot to choose from. Salesperson didnt seem very knowledgeable.

Mr
Review №99

I decided to change my review because of the new management. Last year I bought a car and had a few issues that they said they would resolve but didnt. A new manager took over and personally made contact with me trying to make things right. They resolved my issue and gave me a complimentary gift card. I wish they had done this in the first place but at least it got done even though it was a year later.

Ja
Review №100

These guys saved my life, after my old car was totaled and with a bad credit they still were able to approve me and make it happen, im thanking God everything went through and I didnt lose my job! 🙏🏻

Information
34 Photos
100 Comments
4 Rating
  • Address:6825 S Tacoma Way, Tacoma, WA 98409, United States
  • Site:http://luxmotorsauto.com/
  • Phone:+1 253-581-6464
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:11AM–4PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
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