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[Used Cars Tacoma] - Prestige Auto Connect
5820 S Tacoma Way, Tacoma, WA 98409, United States
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[Used Cars Tacoma] - Prestige Auto Connect
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Ro
Review №1

My spouse and I had a high level experience! The customer service was A++. The vehicle we purchased is in amazing condition and met all of our needs. I would recommend Prestige Auto Connection to all my family and friends.

Br
Review №2

These guys are excellent! Trustworthy, friendly top notch fellas. I bought the car of my dreams, I had to be introduced to her but Im in love. I couldnt be happier with my decision. And these guys made it so easy with how knowledgeable and helpful they are. Matty, mike, and Darius thank you so much!

Av
Review №3

Amazing guys with this dealership. The man worked with me and brought down the price so I walked off the lot with licensing and registration done at 3 grand. I was very satisfied with the service.

Ja
Review №4

If I could give this place more than 5 stars I would, it was one of the best experiences I had looking for a car. Found the car I wanted and I took it home that day. It was a great price and they worked really well with my budget. The financing was super easy as well. The staff was awesome, will be sending my friends here! #DariusRobinson

Te
Review №5

Shout out to my boy Ed!! From one soldier to another soldier he took care of me like a battle should. I was in need of a car and he did everything in his power get me exactly what I wanted. He even went to Chicago and drove it back for me. If that’s not dedication then i don’t what is. But with all seriousness the staff is excellent and handles their business accordingly. I’d recommend anyone to these guys. Thank you!

La
Review №6

The staff was helpful and knowledgeable. They had a selection of high quality vehicles and worked with me to make sure I got the vehicle I wanted at a price I was comfortable with. The car I ended up buying was in excellent condition and well maintained both mechanically and cosmetically.

Pr
Review №7

My experience from start to finish was amazing! I told them what model/make and price range I wanted to stay with in and they made it happen! 😊 They worked very hard to ensure my satisfaction. Couldnt be happier - thanks for the Jeep Matty.

Ge
Review №8

Needed a nice running work truck. Found one on Craigslist from Prestige. Small lot but they said they like to keep 1 or two for customers like myself. Truck works for what I needed. Wasnt beat up or rigged. Will be contacting again once I need a new car.

La
Review №9

I was nervous about buying a car from a small dealership, heard nothing but horror stories. My friend bought a car from them and had nothing but good things to say so I went and checked them out. They let me take it on a long test drive home so I went to show it to my Dad. Everything checked out as they said it would. The car has been great since purchased. They even followed up with me to ensure things were running properly. Definitely would recommend and would buy from again.

Je
Review №10

I highly recommend Prestige to anybody looking for a vehicle. I put in my request and they found me a car beyond my expectations. The car was in excellent condition with low miles, and the price was right. Thank you Prestige for making my most recent car purchase a pleasant one.

Al
Review №11

Highly recommended GREAT CARS AND PRICES. And Very easy to work with. they are nothing like the rest of the car lots on south Tacoma way.If you are Looking to get in a Great car for the right price this is the place to go.- Alex the dudeDude Inc.

An
Review №12

I bought a used Honda Civic from these guys and from the beginning the were super easy to deal with. No high pressure sales and they allowed me to take the car to a mechanic of my choice for inspection. They were very trustworthy and I will refer them to anyone I know.

Pe
Review №13

Complete trash of a dealership! If i could give this company a one i totally would! Dont fall for there warranty services that they offer to you because its a complete SCAM. I have not been able to get a hold of anyone from this company for over 6 months!!!!!! HORRIBLE SERVICE! CHEAP CARS BUT ISNT WORTH THE HASSLE OR TROUBLES. I am taking the company to a court to get my money !!!!

Li
Review №14

Prestige auto connections helped me find the car of my dreams at an affordable price. For someone who knows nothing about cars, I’ve always been afraid of being taken advantage of but they steered me in the right direction and never once pressured me into buying. They met every one of my demands and I could not have had a better buying experience. Thank you!!

Ch
Review №15

Didnt have any credit and other dealers were trying to put me in newer cars out of my price range. Anthony in finance set me up with a credit union that beat any interest rate I heard prior and the payment well exceeded my expectations!! Great couple of guys at prestige

Jo
Review №16

They only hold a limited amount of cars but I liked how they handled the sale even though they didnt have what I wanted. I gave them my budget and the BMW I wanted to see what they could do. In about a week they found me exactly what I wanted under my budget. Definitely will be buying my next vehicle from here

St
Review №17

Man the guys over at Prestige Auto Connection are great. They have outstanding pricing with several options in financing. And the selection of vehicles caters to everyones style of car choice. If you havent got a chance to stop in and see what they have to offer, your missing out. Thanks for the help Matt and Mike.

Me
Review №18

Absolutely will recommend Prestige Auto Connection for anyone looking to finance or purchase a vehicle. Great experience from start to finish. Very knowledgeable. Everything was quick and painless.

Ja
Review №19

Awesome people. Great selection. 💯 upfront about any vehicle. Will do business here again.

Ch
Review №20

THIS IS A TERRIBLE PLACE WITH A SHADY AND DISHONEST OWNER!!! My mom bought her dream car (a Dodge Charger) was told that all necessary work was done on it (brakes, tires were in awesome condition, etc.) and come to found out this was a lie. My parents went to a car wash, turned off the car and it would not start...about 5 minutes after buying it! 😡 He said he’d fixed it and seemed so nice my mom said. She got the car nearly four days later after my dad met him in Gorst. My dad got in the car and could hear the engine grinding. This man is now refusing to take it back or make this right. She cleaned out her savings for this and it makes me sick that he could possibly do this again. What an awful man. What an awful place. Wishing there was a score lower than one for this him!

Da
Review №21

Great people, very helpful and always working in the customers best interest. I was having a hard time finding a reliable car to put my kids in but I had no issues with the guys at Prestige.

Ro
Review №22

Bought a Lexus from prestige and had a great experience even months after the sale. Was nervous because the price seemed too good to be true. They let me take the car to a mechanic of my choice and they said it was it great shape. A month later.... I noticed steam coming from the hood.... I dont know anything about cars so i called prestige very angrily. They ensured me the car was fine and had theyre mechanic come to me a couple hours later. I felt bad because i was mad over a $2 failed clamp that the mechanic fixed in under 5 mins and didnt charge me for the part, gas or his time! I havent experienced this type of customer service from large dealerships. These guys do it right!! I will be buying my next car from them without a doubt!!

Ja
Review №23

*****BUYER BEWARE*******Bought a Honda Civic from Prestige Auto Connect. Within a month it was leaking antifreeze. Saw where the leak may have been coming from so we took out the alternator to get a better look. Found that the engine had a cracked block, and they tried to repair it with jb weld or some other type of filler to hide/attempt to fill the cracked engine block and the antifreeze is leaking through the cracked block with the shoddy repair job. I understand things can go wrong when buying a used car but this was an intentional repair to try and hide the fact of a cracked engine block. Out $4100 dollars. Wish I could give negative star rating.

Tr
Review №24

Great Experience. They made looking for a car for my younger sister as easy as could be. Got a GREAT price on the car and a happy sister. Im actually in the process of closing on another car with them as we speak!!

La
Review №25

This is one of those cases when dont let the size fool you. Best prices I could find. They were straight up about all of the minor stuff wrong with the car (its a 10 year old car so wasnt expecting perfect). Been great ever since.

Br
Review №26

Patient with my slooooow decision making, knows cars and trust worthy. Made the car buying experience a pleasurable one. Will recommend to others

De
Review №27

They helped me with my trade in which I still owed on from my bank. Much love for these gents. The one auto mechanic Jamay Jamay? Anyway he was grilling for everyone and can cooks damn good juicy chicken so go on the sale days!

Tr
Review №28

Plenty of options, weather looking for something luxury, economic, suv, truck. Matt and Mike were both helpful and didnt seem focused on just making a sale but helping me find something I really liked. Thanks guys!

Je
Review №29

AMAZING service!! This the best car buying experience I have had! And the first time I have had a easy peasy car buying experience. Honest people & they worked with what I had & stayed in my price range 😀😊#DariusRobinson

Sa
Review №30

BEST experience ever thanks to Darius the PLUG. He’s definitely a man of his word! I appreciate you going above and beyond for me to be able to get a vehicle. He bust his behind to make sure I got approved and got the vehicle of my choice for a VERY good deal!! Thank You for taking me off the BUS bro. Lol. #TheDariusConnection

Ju
Review №31

Good couple of guys. Werent pushy and were very honest with my wife and I

Br
Review №32

Excellent choice of cars. Great deals. Theyre willing to help you out, and very friendly. Thank you Matty.

Au
Review №33

Good friend of mine bought a car recently and it had problems the moment they left the lot, they tried to making it right by calling them to get it fixed, dealer agreed to have it fixed, couldn’t deliver the car on dates he was supposed to, car is still having issues now my friend is stuck with a car that is having major issues and the dealer ship isn’t willing to make it right. My poor friend who is the most kindest hard working person I know got screwed by a deceitful unfaithful car sales man! It breaks my heart! Very unprofessional, shady horrible business. Stay clear and run far far away from this dealership!

Sh
Review №34

If youre driving too fast youll definitely miss this place. Hidden gem on south tacoma way. Have quality cars like the bigger guys but priced much much better. Have had 0 issues with my car so far.

An
Review №35

Bought a nice little work truck for a good deal here. Been reliable since i got it

Sc
Review №36

Had a great experience at Prestige! I got exactly what I was looking for with no pressure sales and a great price! Thank you Mike!

La
Review №37

No pressure to buy at all. I checked out a car and didnt have a salesman blowing my phone up to come back like every other dealership Ive dealt with. They were the best priced on the the exact car i wanted

Ti
Review №38

Bought my dream car from him was very specific about questions I asked because I have never had luck with used car dealers in the past. He told me car was one of his best. I asked why it was 500 over blue book and he said because of the 1500-2000$ wheels and tires on the car. So I asked him how much tread was left on the tires and he said 75%. He also said he did the breaks when he got the car. And upon having it inspected(after purchase) tires are bald and brakes are bad. I do have to say when I drove off the lot and it wouldn’t start 5 min from his shop he helped me out by putting a new starter in it. But then he met my husband in Gorst 4 days later to deliver the car and swears he didn’t hear the enguine grinding. As soon as my husband started driving he could hear it. And he refuses to take back the car or even pay to make right the things he told me were already done. Told me to talk to his lawyer. I spent all my $ on this car so I have no $ to fix it. I am heartbroken. I am a mother of 7 and a business owner myself and I would never treat a customer this way. Definitely will not ever buy from a used car lot again.

ed
Review №39

Great people, helped me get financing even with not so good credit, I would recommend them to friends and family.

Ju
Review №40

Amazing car, great price, and awesome guys! Excellent customer service, best car buying experience Ive ever had!!

Li
Review №41

Very untrustworthy dealership to purchase a vehicle from. Insure you get EVERYTHING in writing as I have a broken mirror they never fixed that they order the wrong part for (never ordered). As well as the vehicle over heating right after leaving the lot and we will take care of ya if any warning lights come on is a complete lie. Get all vehicles inspected before purchasing as they do not keep their word AT ALL. Had me help them with $200 dollars in repairs in which they never did. My check engine light is still on and in their words they are done helping.

Au
Review №42

Excellent experience. I gave Mike a list of every option and feature I was looking for on an E92 bmw along with my budget. Over the next few days I had several different options presented to me, including car details and multiple photos from every angle, to choose from and never felt pressured to say yes to the first option shown. After making my final decision, the car was delivered and surpassed all my expectations inside and out. This team is more than willing to go above and beyond for their customers. This is my 2nd automobile purchase through a local car lot, the experience at Prestige Auto Connect blew Sunset Chevy out of the water. They will now be my personal recommendation for any family members or friends looking to purchase a car, truck, or suv.

Ma
Review №43

My wife found Prestige on car gurus so i checked them out and all of their cars seemed to be considered great deals on cargurus. Theyre complimentary vehicle history reports all seemed above average as well. Went to check them out, vert friendly, felt no pressure to purchase from them. Car checked out and my wife couldnt be happier. HAPPY WIFE= HAPPY LIFE

Sh
Review №44

Prestige is nothing short of professional. I had been looking for a used car for a while but was scared of what came with buying one - maintence down the road, high miles, imperfection to the car’s body. I told Matthew my budget and he exceeded my expectations with my Mercedes Benz clk500. Did a full maintence check and even offered a free oil change at no cost! The car was in pristine condition for its age and was detailed immaculately. I recommend everyone and anyone to Prestige, I couldn’t be happier with my purchase!

Ro
Review №45

Great customer service! Being a single mom and in a budget, they did nothing but work with you to get you what you need and explain the process!

Ch
Review №46

Pretty small place and parking is almost nonexistent but great prices and clean cars

Zo
Review №47

Sold my mom a car with unresolved safety recalls now refuses to answer any of her messages. He will not make the problem right. I highly suggest that you do NOT go to Pristige autos. Horrible experience!

Ni
Review №48

Got a great car for a great price. Very quick and easy. Thanks.

Tr
Review №49

Hooked it up. Good price, and took care of me. They searches and found what I was looking for.

Ja
Review №50

Bought nice SUV for family. Run very good and good deal

Mi
Review №51

I was in between 4 and 5 stars only because parking sucks. The deal on the car made me go 5

Be
Review №52

This dealership is posting fraudulently in Craigslist. Pretending to be Owner and for sale by owner. When a customer responds, they send a text with location, they are posting under various aliases / names … both on Craigslist and Offer up (and elsewhere).

jo
Review №53

Aaaaaa++++++++ they drove from Tacoma to Desmoines so I could ck it out at my shop !! About 30 min drive .. great customer service and very pleasant to deal with!! Thank you guys

Sa
Review №54

Great place and options at reasonable prices. Friendly staff. Took care of me.

Je
Review №55

They have taken my mother’s money. She paid for a car and they never delivered it to her.

Ch
Review №56

Excellent Service!! Our car was totaled in December and we needed to replace it ASAP. We began our car search with that uncomfortable feeling of knowing that finances indicated that we could not afford a new car. I spent many hours searching used car listings online but there were so many listings that it was impossible to make a decision and medical bills had destroyed our savings so I didnt feel optomistic about finding a good car that we could afford.Prestige Auto Connection was the second dealer we visited and we saw that car we had envisioned sitting right there in their lot!! Finances were very tight and we werent sure that we could afford the Mazda Tribute that was calling to us to take it home. To make a long story short weve never had a better car buying experiance. This car was priced a bit above our budget but they made it work for us and were so very grateful for that. We couldnt have possibly asked for a better experiance. Prestige Auto Connection was actually the second dealership we visited that day but in total we spent less that two hours looking. I can without reservation reccomend Prestige Auto Connection to anyone shopping for cars.

Aj
Review №57

Great experience, told them what I wanted - they went and found it for the right price!

Be
Review №58

Great prices for a car dealership. Compete with private seller prices.

De
Review №59

They put me in the right car. Had a minor problem and they immediately got it fixed !

Jo
Review №60

It ok they working hard to help people.

Qu
Review №61

Not a reputable seller, took advantage of a mechanically ignorant buyer.

Ka
Review №62

Worst place in the world to buy a car from i put 2000 down on a car and have had issues with it since so many they offered to find me another car that took forever when they did find one it took forever to make a deal i posted how i was being treated and talked to on fb and now they wont do the deal for the car they claim they found me poor customer service

Information
28 Photos
62 Comments
4.2 Rating
  • Address:5820 S Tacoma Way, Tacoma, WA 98409, United States
  • Phone:+1 253-301-3497
Categories
  • Used car dealer
  • Audi dealer
  • Car dealer
  • Chevrolet dealer
  • Ford dealer
  • Infiniti dealer
  • Lexus dealer
  • Mercedes-Benz dealer
  • Subaru dealer
Working hours
  • Monday:10AM–4PM
  • Tuesday:10AM–4PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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