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JRS Auto Sales
13601 Pacific Ave S, Tacoma, WA 98444, United States
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JRS Auto Sales
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Ju
Review №1

Fantastic experience car shopping here! Fabian Reyes did a phenomenal job guiding me through the process of purchasing a vehicle. I came in a little anxious and left feeling confident and ecstatic in my decision to buy from this extremely friendly and knowledgeable team of professionals. Thanks a ton, Fabian and thank you JRS Auto Sales!!

Er
Review №2

My husband and I had a great experience with both Fabian and Sean. They really are all about the customers. It was an hour before closing and they did everything possible to get us a vehicle, both my husband and I are happy with our vehicle, and the great customer service that was provided. I highly recommend JRS Auto Sales.

Br
Review №3

Fabian Reyes, super helpful made the process easy and driving home with a beautiful new ride!!!!! Definitely would recommend to anyone looking for a great place to get a car.

al
Review №4

Amazing experience at JRS Auto! An honest and personable crew, there to give you the best deal and make sure you leave with a smile. I left with a smile from ear to ear and a cool new whip. If I wreck my car you’ll likely find me back there getting another new one.

Ca
Review №5

Im very excited to work with Fabian Reyes he did amazing job. They have good deals and come check it out 😀

Kr
Review №6

Fabian and Sean Kelly were AWESOME! They definitely took care of me and my wants and needs in as first time buyer… I was so anxious about it and they put me at ease… Thank you guys!!!

Lo
Review №7

Very friendly and easy to work with. Very happy with our purchase and service. Will be back when we need our next vehicle. Sean was awesome.

Co
Review №8

Bought a car a few months ago. Great deal on it. Havent had any issues what so ever with them since. Highly recommend!

Tw
Review №9

Great honest people. Highly recommend shopping here. Sean & Gus are awesome!!! 💗💗💗🤞🏽

Ma
Review №10

Came in with the intention of just shopping around but left with the vehicle that I love. Both Sean and Austin were very helpful in getting me into a great car. My credit has some bumps in it but they really worked to get me the best deal. I appreciate that they were polite and helpful and I didnt feel pressured to buy. Great guys and several cars to choose from.

Lo
Review №11

Was on my last leg. Sean helped me out and got me into something nice reliable and clean! I appreciate it all brotha!! Thank you so much. Recommend them 10/10 every time!

Jo
Review №12

They were great and easy to deal with. I had shopped around a bit since it was my first time buying a vehicle and they were by the easiest to deal with. Thanks for my new truck! I love it!

Da
Review №13

Sean and his team at JRS auto sales were very professional and exceeded all my expectations. Honest, good people who are genuinely invested in getting you into a reliable vehicle. Will definitely refer all of my family and friends with vehicle needs to You and your sales team. Appreciate You Sean and JRS Auto Sales for putting my family into an amazing car today !!!

Ir
Review №14

Glad I walked away! Got a better deal on same year vehicle, same features etc!

th
Review №15

They made it painless and easy!Yay thank you for my new truck!

Gr
Review №16

Cool people fast service

St
Review №17

Really helpful, very laid back, awesome deal on our car.

se
Review №18

Thank You Everyone for giving us the opportunity to earn your business and for the google reviews!!!We really appreciate you all!!!-JRS Team

No
Review №19

The best service in the car business! They were patient and made what I thought was impossible, possible! If you are looking for a car, JRS Auto is THE place to go!

So
Review №20

Great place to go a get used vehicle in good condition at an amazing price! Sean and Austin are great people and helped out tremendously! Went over every detail of the finances and contract (first time buyer)! They went above and beyond to negotiate with the banks to help get the price to match our budget! Highly recommend anybody looking for a used vehicle to definitely use these guys! They will make your car buying experience go nice and smooth!

Da
Review №21

I bought a 2014 ford focus from these guys and ILOVED it until someone rear ended me and totaled it so I called them and told them exactly what I wanted how much I wanted to spend and they got me into another car about an hour later these guys are the best I will be going back as soon as I need another car!!!!!!!!!!!!!!!!!! I would recommend going here before any where else

Tr
Review №22

Simple, easy and fast process! Definitely recommend and WILL be coming back for more!

Bi
Review №23

Fair deal on used truck. Exactly as described.

J
Review №24

They made it the most painless experience Ive ever had getting a new car. Took less than 3 hours start to finish and I left with my new car. Couldnt be happier. No pressure sales. It was amazing.

Br
Review №25

Super friendly and helpful!!! Will definitely be a repeat customer!!! Fabian Reyes made the process super easy!! Definitely recommend!!!

As
Review №26

Great place they were willing to work with me even though I had some Shawty background on my credit report they were still willing to work with me they did me a good job on a good price for good term thank you, you guys are awesome....

ho
Review №27

My hubby just got his 06 4runner at JRS! Very Easy going. Sean & Austin took care of us, despite some credit issues- We were able to drive our new baby home! If your hesitant because of credit, they can make it happen!

Br
Review №28

Great people and prices, they took care of me and had me on the road in the vehicle I wanted fast. I recommend this business.

Ce
Review №29

Sean was absolutely a pleasure to work with. He worked diligently to get me financed and kept me informed throughout the whole process. I am pleased with my purchase and working with Sean and JRS Auto sales. I will be a return customer for sure. My kiddos and I personally thank you again Sean! Getting a car couldnt of been a better birthday gift to myself with the help from you. Appreciate you! God Bless

As
Review №30

My experience at J R S Auto was far more superior than my experience anywhere else! From the moment that I entered the door to the moment I was able to drive away in my new car, the customer service never failed! Austin was the employee who helped me find a car that fit my needs functionally and financially. He was sure to answer my every question and was very patient with me in making my selection. Financing a new vehicle is often challenging as there are many decisions to be made but Austin and his manager Shawn really helped me along. These guys are great and really do care about their customers. I will be back here for sure when the time comes again for another vehicle! I am SO happy with my new car!

fi
Review №31

Life has been so stressful lately since this whole pandemic. Luckily with finding another car with Sean hasn’t. Sean will help you in anyway he can to work something out. My credits were not so good but was still approved with a reasonable down payment and it really helped me and my family a lot. Sean would always make sure his customers first and always meet halfway with you I’ll give him a 5 STAR every time I visit his shop because he takes care of his customers 🙏🙏💯💯💯

Da
Review №32

I am truly 100% thankful this gentleman have really worked their best to get me what I need it for my children and now we can roll in style and be safe at the same time I appreciate you guys come down and get you a vehicle y’all!

Jr
Review №33

Good friendly service. Prices for cars are a bit high. Understandable since car sales are lacking right now and they have bills to pay too.

Do
Review №34

This place is the best carlot to buy cars. I have bought many cars from them. My wife and kids and friends also have cars from JRS and we will be back when we need another car. Thank you guys

Ni
Review №35

Recently bought a used 2013 Ford FX4 from this place. Everything was handled correctly and great employees. Two days after buying my check engine light came on and can no longer drive the truck Until it’s looked at and fixed due to the engine misfiring. Would recommend having a mechanic look at the vehicle before purchasing if you don’t know too much about cars or trucks. Will no longer trust this place and would not recommend buying a car here.

El
Review №36

These guys are amazing first time buyer here and Sean walked me through the whole process and made sure i drove away in a car that day I highly recommend these guys to anyone needing a vehicle thanks again guys.

De
Review №37

I just recently bought a Dodge Grand Caravan and both Sean and Austin were amazing. No pressure, great service and great prices. After getting it home I take it to get looked at because of an issue I was already aware of. It ends up being way worse and I called JRS and they took care of me right away. Amazing place! Go see them🤗

St
Review №38

Austin and Sean were both very easy to work with start to finish. No hassle just business. Thanks again guys!!! I’d recommend to anyone looking for a vehicle to stop in at Jr’s :)

Do
Review №39

Sean is a all around great guy. He worked with us in making sure the vehicle my girlfriend purchased was running great and also helped with few extra things. Thanks a lot for the great experience.

Da
Review №40

It was a great experience. They were honest straight shooters. Worked with me. I highly recommend these guys.

Jo
Review №41

I love this place they help.me to get a car they are so.helpful and understanding. Everyone is good.people with a good heart

Ge
Review №42

Great experience My lady And I went to look at a nice Family vehicle. we are 1st time buyers and didnt really believe anyone could help us with our credit . these guys sure did help our family So we could be more comfortable and safe especially for our newborn thank you all so much Were definitely thinking on buying another later down the road. It was a quick and easy process. 5 stars!!!!

Ka
Review №43

My fiancé and I walked in and immediately felt like we were at the right place. Sean was so patient and funny, a great experience overall. He answered all of our questions and wasn’t pushing us into anything we didn’t want to buy. He worked with our budget and now we have a great reliable car. 10/10 service!

Mi
Review №44

Honest and fair auto dealershi . Our car buying experience was very positive. Sean and Austin were very professional and personable. They agreed to fix the small issues we had with the vehicle and covered the costs even though the vehicle was already priced excellently according to carfax. Overall I am very satisfied and would recommend them to anyone looking to purchase a used vehicle.

Mi
Review №45

Great buying experience. Would highly recommend JRS Auto sales. Super friendly guys and got me in and out quick. Zero hassle.

Ti
Review №46

I bought a car here and I had a great experience. Would recommend people here!!

Ke
Review №47

The owner was friendly and simple with no pressure... Outstanding!!! I strongly recommend this place is your looking for a vehicle...Got a 2013 Dodge Journey... Were satisfied for their Professionalism in business...

Ka
Review №48

I had a great experience with JRS ☺️ The salesman, Austin, remembered who I was from the first visit when I was actually there with someone else helping them pick up a car, to when I came back to look for myself, and again when I came to pick up the plates. Austin gave honest answers when asked for his opinion on the different cars I was viewing and ultimately was a great help in my decision. I asked for new tires and they had them replaced within a week, the owner Sean was available to answer any questions I had and he also knew who I was when I came to pick up the plates a month later. After having my car for a bit, Im still really happy with my purchase and would recommend shopping here if youre looking for a new car. Thanks again guys!

Ma
Review №49

Omgosh!!!! We are so very excited!!! Got a Dodge Durango and the customer service that my fiancee and I received was absolutely amazing. No pressure, no in our face demands, everything went absolutely smooth as could be!!! I would recommend every come here!!! Thank you guys! Like I said, as long as Mama is happy then everyone will be happy and Mama is VERY happy!!!!!

Da
Review №50

Austin and Sean are probably two of the most compassionate and caring sales staff I’ve ever met they will go to the end of the earth to make sure they’re buying experience is top notch I highly recommend buying from JRS auto

ma
Review №51

Really good experience to buy from this Dealership.Thanks Shawn.

Cr
Review №52

I was having such a bad day, I stopped in to JRS auto sales and found an awesome car and they made it so easy for me it was stress free sales and I left with an awesome car with low miles. Thank you to JRS sales you guys rock!!!! These guys really do go above and beyond to see their customers happy and they are so willing to help. Thank you to Shawn Austin and Steve I am now driving and affordable reliable car. Please know this dealership is honest and more than happy to get you on the road driving the car you like.

Na
Review №53

Shawn/Sean(didn’t catch how his name was spelled)was a huge help in helping us find a car. We came with very little to give him and he still managed to get us the best deal which was great because we need a car ASAP. Great priced cars and great customer service!

De
Review №54

Sean and his salesman were amazing! I have bad credit and they still got me approved through a bank, so I can rebuild my credit.

Ca
Review №55

First time buyer, and they were super helpful with making the whole process easy. I told them how nerve racking the whole experience was and they were super kind and honest with everything they told me. Definitely coming back here for when I need another or a new car.

Je
Review №56

This was a very laid back and easy to deal with dealership. Very helpful and direct.

Ar
Review №57

Great experience, Austin was a big help in being able to by the car I’ve been dying to have. When I got there I immediately felt welcomed and like it was a good place to go!

El
Review №58

I My car at first I was not happy because the tires were bald but the car itself was good I got the car in 2016. It was a 2009 Chryslers 300 and I am very pleased you can buy it back for 10000 dollars.

De
Review №59

Great customer service. As well as great deals..

Br
Review №60

JRS auto worked hard to get me into a car. They worked with my bad credit and no down payment. Got a 2015 Chevy cruze that runs and drives amazing. I could not be happier. Austin is an honest up front salesman that works hard and exhibits great customer service skills. Will be coming here in the future for any car needs.

Er
Review №61

Austin helped me get into the car I wanted. Low prices and great service. I would recommend to anyone looking to get into a car fast.

Ar
Review №62

They are very professional, excellent service!!

la
Review №63

I have only one thing to tell you... IF YOU NEED A CAR, COME HERE! Despite all the odds, and having to go through many car dealerships with many, many rejections, these guys helped me drive off the lot in an amazing car! (:

Co
Review №64

Super friendly owner and salesman. I was there just to help my friend out and they let me look at the cars on the lot and stay entertained while my friend was going through paperwork to get a car he liked.

TE
Review №65

J R S Auto Sales Worked with me until they found me a great affordable Car with good monthly payments. I was in a rush to find a car and I had no way of getting to them due to not having a car, They drove to pick me up and worked with me all the way to help me. That is what I call GREAT CUSTOMER SERVICE! THESE GUYS DESERVE THOSE 5 STARS AND MORE! Thank you guys.

Ch
Review №66

THESE GUYS ARE AWESOME! Every step of the way, J R S Auto Sales went out of their way to make sure I was pleased and SAFE with the automobile I purchased from them! I would Recommend them to Anyone, who like me, has credit issues, and would like a safe and reliable vehicle! Everyone from Austin to Sean got me excited to make my first vehicle purchase, and then went the extra mile to get me on the road again.

Gi
Review №67

The worst possible customer experience you could get. They have two owners Sean and Steve who most likely dont talk to each other and are absolutely not coordinated.Steve offered us a price and we had to go through a bargain process with Sean to come to the same price.This is our first car purchase experience.Next we had a verbal agreement with Sean that we were going to show up and get the car the very next day. We spent the rest of the day talking to the bank and arranging insurance.Their shop opens at 10 AM and we receive a call from Sean at 10:28 AM asking whether we started and we explained that we are at the rental place getting the car and starting now (we were 1 hour away from the dealership), and he tells us there is a different buyer and he is showing the car to the other buyer and will call us back in 15-30 mins.We even sent him a copy of the insurance we got against the car which we were buying (right after receiving the first call) and there was absolutely no commitment from Sean.Waiting at a rental car place for over 45 mins, we call back and he says, hes running the numbers with the bank to get approval but does not commit to selling the car to the potential buyer. Asks us to wait till noon because thats when he would know from the bank.What ever happened to verbal agreement?Sean tells us, this is a first come first serve business and we werent there while the other buyer was.Dont ever go to this dealership or try to buy your car from there. Its the worst possible experience and they are absolutely not helpful.

Sa
Review №68

Really awesome group of guys! They got me into my dream truck, and I have been looking for one for 3 years. Thank you so much!

Sa
Review №69

Absolutely recommend d this place to anyone looking for a good honest experience in buying a used car. The owner Steve went above and beyond to make sure I was 100% happy with my truck and did whatever it took to get the keys in my hand. Excellent customer service and a great selection of used cars and trucks. If they dont have it, they can probably get it. I will definitely be returning here when Im ready to upgrade to a diesel.

Ri
Review №70

Bad prices for Canadian used imports that have been spray painted underneath. Horrible service.

Ro
Review №71

I just bought my first car here and found this to be an excellent dealership. The staff was friendly and helpful. The location was clean and well organized. Unlike most other dealers Ive met, they werent pushy.Overall I had a wonderful experience here and would recommend JRS to anyone looking for a used car.

Da
Review №72

I will say that I had a great experience while here. Knowing that I was coming up from Portland to buy a car, Sean was very accommodating. He had the car inspected, oil changed, took extra photos for me, and ultimately made the trip worth it. That being said, the car we purchased ended up having minor issues relating to a previous collision that we have had to take care of and that has been a frustrating experience. The only reason I’m not giving a 5 star rating is because it seemed that JRS was not fully aware of the car they were selling and the issues associated with it. To some extent this is irrelevant because it was a used car that I knew had past damage noted in carfax, but frustrating nonetheless. I would still recommend JRS as they do still seem to have the best intentions for helping out their customers.

Ja
Review №73

If you need a car check out this place!! My boi shauwn was really helpful, got me into a car the same day .

El
Review №74

Great customer service, Austin was very helpful

Al
Review №75

My brother got a car here and was super pleased, he referred me and I had a great experience with jrs auto as well...they worked hard and did there best to get me a car, while being super friendly with great customer service. I highly recommend if ur looking to get a car fast...Thank u so much for all your hard work....

St
Review №76

Awesome service, very fast and easy and explained everything, would buy a car from them anytime!!!

Cl
Review №77

Great guys. Zero credit was not a problem and they gave me an affordable rate. No hassle, no pressure and very professional

Ri
Review №78

Amazing help and time management and extremely friendly and was able to get is exactly what we needed

Sh
Review №79

Absolutely amazing buying experience! I got into an amazing car with low miles and in good condition! They found a lender to work with me even though I have horrible credit and they were incredibly helpful through the whole process, even driving to me when I couldn’t make it in. Absolutely recommend!

Ki
Review №80

Thank you so much to Shawn & Austin! First time buying a car and with a few credit and finance problems they were able to work with me into getting into a newer KIA! I greatly appreciate the customer service and understanding and would happily recommend them to anyone!!

He
Review №81

I just bought my first car from them today and they were absolutely amazing. They were very informative and helpful and worked very hard to get me the best deal! I would definitely reccomend to them to my family and friends. I will definitely be back in the future!

Ka
Review №82

I came to JRS when I thought I would never be able to find a car in my price range that met my needs. The man who helped me did everything he could to get me into the vehicle that met my expectations at a price that exceeded them. I appreciate the time they took with me and spent getting me into a vehicle right away. Thanks a bunch guys!

Ja
Review №83

I had a wonderful experience with JRS. They make sure to help you out the best way that they can!

Al
Review №84

Came here to purchase a used auto. The staff was friendly, accomodating and understanding. Due to a strange hang-up with a major bank, I did not leave with the vehicle I chose.But, knowing the staff is quick to respond to emails or text, and professional. I would recommend them to a friend to pick up a used vehicle without the big dealership name or trouble that may come with it. They also provide financing.

Ro
Review №85

Friendly and No pressure at all. Great customer service. Will return again!

Lo
Review №86

Great customer service, my boy Austin hooked up us with things in our budget . To be continued....

ki
Review №87

It was painless! Unlike other dealerships. No pressure. Good prices. Nice people. We found them online. Great experience.

ty
Review №88

Was a great experience very chill not pushy at all would recommend stopping by there

Ro
Review №89

We worked with Sheldon who was very nice. He listened to exactly what we wanted and did not pressure us to get something else. He is working on finding exactly what we want and is not trying to rush us. I sincerely hope he can get something for us because I would absolutely love to give him my business.

al
Review №90

Helpful and friendly staff willing to go above and beyond to help all, no matter the credit or financial situations. Definitely recommend to anyone looking for a car who has had some ups and downs.

Sa
Review №91

At first they seemed awesome offering to fix our truck after it broke down one day after getting it home. They took it to one shop and changed the location of our truck without letting us know. We’ve had problem after problem with the truck and now the injectors are bad, which they originally promised to replace when the truck was in the shop the first time!!! So upset. I now have a $4,000 bill for something I was told was fixed. I would recommend not buying from JRS!

St
Review №92

Nice friendly service. Easy transaction and we drove all the way from Oregon. Appreciate being able to make the deal on a great car.

Ki
Review №93

Best car lot ever they stayed within my budget including insurance come in and see Austin or shawn they are the best

Co
Review №94

No other dealerships would work with me I went to these guys and they got me approved on my first car I loved it waited over a year went back to them and they put me in my dream truck. Great guys to work with and I would recommend them to anybody

Er
Review №95

So I went in not thinking I was gonna get into a car, I was wrong Austin and Scott came out with two offers one with a warranty and one with out both offers are with good rates no 20 plus percent I got a 7.99 apr, both gentlemen took very good care of me and my wife, we both were kinda in shock they are both awesome, we will be back to buy another vehicle from them, they work with good credit and bad credit they can work with just about anything and the best part they do not lie to you they tell you straight up what it’s gonna be, yesterday they got pretty busy and we’re doing multiple things at once and we’re helping us all at the same time they have superior customer service that makes car buying a lot easier on the customer I do appreciate everything and the car is awesome thanks Scott and Austin we’ll be back for that Yukon eventually lolSincerely Eric Russell

Ke
Review №96

If I could give this place negative stars I would! These people sold me a car that clearly had so many issues with it and they decided not to tell me until I had already purchased the car, it broke down a couple of days after I bought it and I was stuck paying this car that I wasnt even able to drive. These people just will sell you anything just to get your money. I had a friend who bought from here too and the same thing happen to her. I ought to report them to the better business bureau for selling LEMON CARS!

Ki
Review №97

These guys are great I had issues at other dealerships but they got me into a great vehicle. I’m very happy with my purchase

Ke
Review №98

One of the easiest and quickest experiences Ive had buying a car. Highly recommend it.

Ka
Review №99

Wouldnt go anywhere else! Such a great place they go above and beyond to help people.. i know many friends who have drove of the lot same day. Bad credit? Not a problem.. they will do anything and everything.

Jo
Review №100

I absolutely love my new car! these guys are great! my sales man was Austin and he was very patient and kind and did everything he could to get me financed, and The finance/GM Sean, They will work with you and make sure they get you in what youre most comfortable in they truly do care about what youre interested in and looking for but what will also suit your financial needs! LOVED doing business with JRS auto sale and I would recommend to anyone currently in the market looking for a vehicle, Theyre honest & Very Genuine and look out for your best interests . We will be back for more cars in the future as of for now for my growing family they def did not let us down with the car they put us in I couldnt be anymore happy #CHARGERGANG!!!

Information
55 Photos
100 Comments
4.3 Rating
  • Address:13601 Pacific Ave S, Tacoma, WA 98444, United States
  • Site:http://jrsautosaleswa.com/
  • Phone:+1 253-531-5771
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:Closed
  • Sunday:10AM–7PM
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