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Dodds Automotive
5642 S Tacoma Way, Tacoma, WA 98409, United States
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Dodds Automotive
Comments
El
Review №1

Honest mechanic. Good work. Have been going there for years and have never been ripped off. For large jobs they always give an accurate estimate. The place to go for car repair.

St
Review №2

Dodds always goes above and beyond the call of duty. My vehicle was pulling to the left after some front end work was done. They did a free 2nd alignment on my vehicle and found my front end has old and worn parts. I was shown the alignment numbers to prove that there is nothing more to do until the front end starts leaking or parts show other signs of needing replacement. Most shops would not have been so generous and up front. I am staying loyal to Dodds and continue to sing their praises as their other customers do.

He
Review №3

I was distressed about a potential repair problem only to be helped by the mechanic and because I was in a hurry heading out of town found out it would be a simple repair I could Do! Thanks guys for taking care of me!

Br
Review №4

Im very handy. I do make of my own repairs. Once in awhile I do not have the time or equipment to do certain repairs. This is the only shop a let work on my vehicles. They are honest and do things right. They explain why something needs to be done and they do their best to give you an accurate quote. If the work ends up being less time or less parts they are honest and revise the quote and save you money. They always do a few diagnosis and quote. I take referrals and reviews very seriously and this is the only automotive shop Ive ever taken the time to refer, review, and recommend. Thank you for all the happy service visits over the years. We are customers for life and believe anyone that gives them a shot will also become the same.

la
Review №5

Great place to have your car serviced! HIGHLY recommend Dodds over ANY shop in South Puget Sound area!

TT
Review №6

Called before taking my car in. Told the man I had the code read and what codes pop up, only for him to tell me I should bring the car in because they offer a service where they will look at it past the code Machine. However that’s not the Services I got. He did exactly what I did read the codes and told me what already knew. They tired to charge me double for parts 160 for 2 o2s for a 1999 Honda.and 175 for labor of a 30 min job. I got the problem fixed the very next day from another shop near by for 1/3 of the cost this shop was trying to charge me for my 1999 Honda. I was born on a day, but not yesterday. If your a women do not take your car here alone and don’t be scared to do your homework with other shops. Also not friendly at all from the time I step in I was pretty much dismissed I felt. I think maybe it being Friday they where ready to get the day over with.

Ve
Review №7

Excellent recommendation from friend. I was quite pleased with owner & mechanic. Highly recommend 👍.

Do
Review №8

Doug & Colton helped me fix my problem. Their positive attitude was outstanding. I sure appreciate their customer service and knowledge of classic Chevy trucks. I will certainly return.

Fe
Review №9

I have been taking my vehicles to Dodds for many years. They are reliable & trustworthy. Superior work on my vehicles. Jerry & Doug are the owners & friendly to their patrons.

St
Review №10

Jerry has ALWAYS done great work for me!

El
Review №11

Always helpful and honest! Been going there for years! If it can be fixed you get an honest price, if not they will let you know and not take advantage.

Ma
Review №12

We love Dodd’s! They always get us in quickly and they have very reasonable prices for the service you receive. We will continue to recommend them and give them our business!

Er
Review №13

I trust them. They have done well by me.

Ma
Review №14

Do you have a car or truck that you love and want to keep in excellent condition but dont want to spend money for unnecessary service? Dodds understands value and the importance of giving customers affordable options. Thanks for 15 years of keeping my vehicles running!

Ra
Review №15

Love dodds! They have serviced every vehicle I have owned. Good group of guys at this shop and they do great work.

ri
Review №16

Ive been there a couple times and these guys are great. I will use them for all of my auto repair in the future.

Ma
Review №17

Jerry and Doug are awsome they treat you like family and take car of your car like it is their own. It is the only place i will bring my three cars.

Bo
Review №18

Great business I would definitely recommend this place to anyone

Ke
Review №19

They are kind and knowledgeable. They give honest fair prices for a job well done. I highly recommend Dodd’s.

Je
Review №20

Great customer service! Very honest and reliable. I wouldn’t take my car anywhere else!

C
Review №21

Great place! I had my BMW in for an alignment today and would highly recommend getting your vehicle alignments done here as well. They have better equipment, better price and great customer service.

Da
Review №22

Jerry and his son are the most honest, professional mechanics Ive ever taken my car to. Even after moving to Canada I still have my car serviced only at Dodds when I visit family.

Ma
Review №23

Was encouraged to take my car here by a loyal customer of the shop. It took a week before they could fit me in & I was then charged $400 dollars for one hour of labor to replace a window regulator. They said they had to bring in the electrical guy to do the job. It was raining (of course), & they were already doing my brakes, so I gave the go ahead to fix it. I have since learned that this could have been fixed at a couple of other shops I checked with for $90 per hour. I would not recommend this shop.

El
Review №24

I can testify that you can do the best job.people this the best place to trust . ..

Mi
Review №25

What a great experience. Was referred by another very well respected automotive mechanic shop in the area when my original choice wasnt able to fit me in.I was looking at a used car for our daughter and had Dodds do the checkup. Not only were they able to fit me in with my very narrow time constraint, they did a detailed inspection and had it done within the hour.They walked me through what theyd found on the phone (I was in Seattle) and gave me a very honest opinion and realistic quote for the work that would be needed.In addition to all of the above, they refused to charge me anything for their work!I really couldnt believe it.Though we decided against that particular vehicle, I will definitely keep Dodds in my phone as a go-to shop for the Tacoma area and would recommend them without reservation.A great find.

Mi
Review №26

Actual family run honest business, if you can, request Colten to work on your car, hes been there forever and is great!

Ka
Review №27

Ive been going to Dodds for more than 10 years. They are honest and thorough. Jerry always lets me know exactly what I need without adding anything to it. Great place!

jo
Review №28

I have been going to Dodds for over 10 years and I have found them to be reasonably priced and very competent. I keep coming back because they know what they are doing and they consistently do excellent work.

la
Review №29

I took my wifes car here for a front end alignment, they told me it needed $1200.00 in front end repairs, A-arm bushings and a front wheel bearing. I did the work myself, I dont think the bushings were bad . I took it back for the alignment. It drove terrible after they performed the work. I took it to Firestone and had them check the alignment, they said it was done so poorly that it was off of their scale. Paid Firestone to re do the alignment. The car drove fine after Firestone did the work correctly. TERRIBLE EXPERIENCE! WILL NOT GO BACK!

Sa
Review №30

Doug was very helpful, great family owner business, they did a great job!!!

Sa
Review №31

Great service, honest shop

Ri
Review №32

Took my car into have an alignment done. After being told I had other issues with my castors and being charged for an alignment. They said my car was perfectly aligned to the best of their ability and needed further work. I then took it to two other shops who both said it had not been aligned and there was nothing wrong with my front end. The driving difference was night and day from driving off Dodds lot to having the alignment properly done with Eagle Tire.

Pa
Review №33

Weve been going to Dodds Automotive for years and they have consistently provided us with exceptional service. Without hesitation we would recommend them to friends and family.

Ec
Review №34

Overcharges, and takes advantage of service members. Do NOT go here. A 2 bit operation that takes too long for repairs, doesnt do a good job, overcharges, and takes advantage of people ignorant towards auto repair. I strongly advise you go elsewhere.

De
Review №35

Best mechanics around at a reasonable cost

Ty
Review №36

These people did a terrible job. My car smelled like someone threw up in it when I got it back, they put the hubcap on wrong so I couldnt add air, and tightened the lug nuts so bad I could not budge them

Te
Review №37

Very helpful

Wo
Review №38

They said my fix would be $900. I took it to Graffs in Gig harbor who said itd be $500. They seemed a little dodgy. Idk why itd cost $400 more to fix.

ch
Review №39

Good service..

Ed
Review №40

Nice peaple

Information
8 Photos
40 Comments
4.3 Rating
  • Address:5642 S Tacoma Way, Tacoma, WA 98409, United States
  • Site:http://doddsautomotiveinc.com/
  • Phone:+1 253-474-9100
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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