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City Glass & Upholstery
1943 Tacoma Ave S, Tacoma, WA 98402, United States
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City Glass & Upholstery
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Na
Review №1

I’ve used City Glass for a few window installs on my house, and for a frameless glass shower. They’ve always been fair, honest, accurate and professional and at a fair price. The windows and quality of installation have held up well over time. I’d recommend them to anyone!

Jo
Review №2

I recently got new windows for my rental house, and after this experience, I highly recommend City Glass for anyone needing a similar service. The price was very fair and everyone we worked with, from the office staff to the install crew, were friendly, knowledgeable, and professional. The old house had a mix of windows of various ages and styles, and were all single pane that didnt open. The new windows are a hit with my tenants since they can now easily open them as needed (its also going to save them a fortune in heating bills this winter). We also really like them because we live next door, and its so refreshing to look out and see nice looking windows that match and are in great shape!

Sh
Review №3

I would highly recommend anybody that is reviewing reviews look at yelp and other reviews regarding city glass before hiring this company. there are many more professional glass companies in the area

ho
Review №4

Soph put me in there if you need your glass fixed I recommend to go here

No
Review №5

Ordered two pieces of glass to top two desks. Great customer service, great work!

Da
Review №6

I called city class a week and a half ago for a m appointment to measure glass doors on the day of the appointment no one from city glass called or arrive I called city glass and asked if someone was still coming out to a job site the lady on the phone when I called stated that they do not come to Graham I said may I talk to a manager She said Stop being rude I said let me talk to the manager she said he is standing right here next to me she started to laugh and hung up the phone I do not recommend this place they are very unprofessional and very very rude I am a homeowner and a general contractor and I will never use them or Refer them to anyone

JP
Review №7

Appreciate their straightforward service.

Ma
Review №8

Highly recommend City Glass and Upholstery. These folks came out and measured for our showered, delivered on time, installed quickly and professionally. The shower looks great and I couldnt have asked for anything more. They even have me a free piece of glass when the shelf I ordered didnt quite fit. All this and they were by far the lowest quote!Skip the others and go with City Glass and Upholstery!

Ki
Review №9

Instead of a typical shower curtain for my bathtub/shower combo, I ordered a custom frameless glass tub enclosure from City Glass. While it looks great and City Glass handled a supplier generated snafu in a timely manner, I am not totally satisfied with the experience. The techs were very friendly/respectful but didn’t have much to say/contribute when they came out for the initial measurements. I felt I was kinda guessing at what the best demensions would be (defeats the purpose of custom anything). After using my shower/tub for a month or so, I believe the glass should have been a bit longer. My expectations of a custom experience would be more dialogue/ input from the professional’s perspective to ensure the best fit for the space - that is my only complaint/feedback

Da
Review №10

Replace windshield on our boat. Everything was excellent. Hard to find boat glass in tacoma

Sc
Review №11

Since Kurt took over from his father Dave, it has been downhill for attitude. I have had 6 conversations with Kurt over that last few years and each one left a bad taste in my mouth. He is just nasty and especially arrogant in his approach and speech. Each of the 6 times we spoke, he told me he had 25 years experience. On many issues, he seems to only have about 25 minutes of experience in my opinion. I placed an order for a window on an apartment complex that his father installed years ago. By the time Kurt and his nasty attitude were done with me, I just canceled my order and walked out. It’s too bad Kurt does not have the attitude of his father, who was an excellent businessman and had great customer service. Shame, shame on you Kurt !!

Ch
Review №12

Brought my car in for windshield replacement. The interior was clear of any debris from the install. Quick turn around and great customer service at a competitive price. Plan on visiting again for glass shower door quotes.

Is
Review №13

Horrible service I call to cuote for a large commercial window when I call they tell me is gonna show up from 10am to 12pm when I call around 1pm they tell me the technician was stuck on traffic I keep waiting in till I receive a email whit a cuote for a some broken window dont know from were they dont call me anything just lost my day waiting for nothing. I hope the owner look for this unless he doesnt care about the business .

Do
Review №14

Very nice and are on top of scheduleingVery friendly

Jo
Review №15

City Glass installed for me last year a heavy (thick) clear glass door and support enclosures for my neoangle shower. The City Glass project certainly represented an investment bigger than off-the-shelf shower door kits at the big box retailers but with its sleek lines, water-tight qualities and minimum use of trim metal it looks like it should be in a fancy spa that is how great it is in my bathroom. It was money wisely spent.

Jo
Review №16

Great place nice people fantastic job on replacing my windows auto and homeAnd very knowledgeable if you want knowledgeable and friendly and and great workmanship this is were you want to go

Ch
Review №17

Great local glass shop, from car and auto to custom showers. They are fast, honest and convenient.

Ka
Review №18

We had a deadline showed up however short glass on truck.We replaced glass in 5 windows. Caulked horrible. Complained to Kurt. Insisted on coming by to see work Agreed sent another employee one week later. Cost us 550.00 complained however Kurt insisted be more with someone else. Glass was 30 each rest labor at 3 1/2 hours. Poor communication with receptionist on bid. Suggested to Kurt train employees, better communications, and definitely should have come to house to bid this easy job. He took 100 bucks off. Would I do again NO WAY ! Terrible customer service. Pictures available or you may come and look at our windows prior to hiring. Ty

Re
Review №19

We are beyond thrilled with the product quality and service we received from City Glass. First of all, out of the 3 glass companies we received quotes from, City Glass was the quickest to respond to our request for a quote, quickest to get us a free estimate, the quickest quoted turnaround time and was BY FAR the best price compared to their competitors ($700 less than the closest estimate, and $1000 less than the largest estimate)!Today their professional installers installed our frameless glass shower door. They were right on time, very courteous, did a fantastic job on the install and it took them less than an hour! We could not be happier or more impressed with our experience with City Glass. We will be sure to refer our friends and family, and will most definitely be City Glass customers for all of our future glass needs.

El
Review №20

We went overboard and got five bids to replace a window that our athletic dogs broke with their play fighting. City Glass was by far the least expensive, but they also did what we feel is the best job. They were quick, fast, and sent the bill (amount as quoted) promptly. We had a broken furnace and were running around like crazy trying to get it fixed, so we forgot to pay. We received a polite call from them, and I promised to stop by the next day to pay. I then forgot. They were nothing but polite and understanding. Ill always use them!

St
Review №21

My husband and I decided to take on what we thought was a small bathroom remodel in our master bath at our home and then it turned into a complete overhaul and a bigger project than what we could handle ourselves. A coworker at my office recommended City Glass as they had used them before in the past for new windows and mentioned how great the service was and most of all the price. He suggested giving them a call. I called and set up an appointment, the receptionist asked a very thorough amount of questions to determine what my needs were and set me up with an appointment that week. Two technicians came to my residence and asked me what I was looking for, after I explained my desires they explained to me what would work and what wasnt going to based on the layout of the bathroom. They walked me through step by step what would be the best choice to maximize the space and show off all the other work weve done in there. They took the measurements for the new mirrors and new glass surround for our shower and later that evening I had a price for all the work to be completed. We moved forward with the estimate and within a week I had a two new mirrors and an AMAZINGLY beautiful glass shower surround. I couldnt be happier with the service and product quality I received with City Glass, the staff was always professional over the phone and in my home.

Mi
Review №22

I had city glass make and install a custom glass shower door. They did a great job and I was very pleased with the product and work.

Ja
Review №23

Very good products, some of their products could be a lil pricey but is totally worth it .

Ph
Review №24

Appointments are never to far out. Excellent service.

ke
Review №25

Nice service with friendly people.

Ev
Review №26

Best experience Ive had with a glass company. Thank you for the quick and professional service.

Lo
Review №27

Customer service is absolutely first rate, helpful always genuinely interested in meeting your needs no matter how small.

Ja
Review №28

Friendly, honest family business. Quality product, competitive pricing, very happy with our service.

St
Review №29

Thanks Kurt Schmitz for the great service.

Ch
Review №30

Do not use them for auto glass repair! Had them replace a back window on our truck on 11/8/17 and the window has leaked ever since. Took the truck back three times and it still LEAKS! They said they dont know what to do to fix it and have REFUSED to give us a FULL refund. DO NOT USE THIS COMPANY!

is
Review №31

Great and informative place to do business.

Br
Review №32

Small jobs will be left on the back desk and forgotten for a week without any follow-up call. They were politely inattentive with their lack of hospitality.

Ma
Review №33

Fast/inexpensive

Te
Review №34

Complete and total rip-offs. i spent more than 5k on storm windows including installation amd hardware. City Glass kept the hardware, insisted i pay the bill in full before installation- which i foolishly did- then refused to install the windows..saying they no longer did storm window installations. they said they would make an adjustment to me to make up for the fact i have a bunch of worthless glass windows in my basement with no way to install them and no hardware because they kept it....there has been no adjustment or payment to me what so ever.

pl
Review №35

Amazing service, impeccable work.

Ma
Review №36

Amazing people and service!

Ma
Review №37

Quoted a price over the phone. When arrived to the store was told they made a mistake and quoted a higher price. Chose not to do business with them because they couldnt stand behind their quoted price.

Ja
Review №38

My experience with this company was extremely disappointing! The individuals arrived at my door, on a rainy day, and when I asked them to take of their shoes inside the house before walking on the carpet, they said that they cant do that. I asked them if they always walked on homeowners floors without removing their shoes, and their response was all the time.

Mu
Review №39

Take care of customers

Je
Review №40

Friendly staff

ch
Review №41

Great service!!

Information
68 Photos
41 Comments
4.2 Rating
  • Address:1943 Tacoma Ave S, Tacoma, WA 98402, United States
  • Site:https://cityglass.net/
  • Phone:+1 253-272-1366
Categories
  • Auto glass shop
  • Auto upholsterer
  • Upholstery shop
  • Window installation service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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