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Starbucks
9737 Destiny USA Dr, Syracuse, NY 13290, United States
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Starbucks
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su
Review №1

The girls working were very sweet and brewed fresh green tea for my drink. I would definitely return.

Jo
Review №2

Fast service, clean, nice atmosphere, great coffee...

N.
Review №3

They literally always get your drink wrong no matter how simple it is. Just stopped ordering from there even though it’s the only one near me/my job because it was a waste of money.

Ja
Review №4

Very friendly and helpful baristas. LOVE THE PRIDE DECOR🌈🌈🌈🌈🌈🌈 They had nitro brew and the unswtn green tea was fresh. prompt service despite a line. GREAT WORK!:)

Ja
Review №5

I asked for a large toffee nut decaf coffee with cream and sugar and they hand it to me without cream I say to them could I get cream I did ask for cream and so she hands me a cup of cream...really.... Unbelievable..dont come here if you wanna wait 30 minutes for a coffee...

Do
Review №6

My coffee is always good. The speed of service... Meh

Ni
Review №7

Everyone is super helpful.

je
Review №8

Waited 45 minutes a cup of coffee. I am beyond upset! A lady with purple hair took my order. I patiently waited and saw everyone ordered after me got their order. I walked up and asked a lady, who is African American where is my drink. She checked and told me that they are working on your order. Waited more time and still did not come. I went to the counter and asked again for my drink. They lady with long blond hair told me, she cant hear me. I waited asked again and told her that I have been waiting for a long time. The lady with long blond hair yelled that We are all busy working on the orders. I am sorry your order did not come.Finally the lady with purple hair came and asked whats going on. She did not find my order....She made my drink and gave me a card for a future drink.The moral of the story... The lady with purple hair never put in my order. The African American girl did not find my order and lied that they are working on my order. The blond hair girl accused me for being inpatient! Okay, Starbucks is very popular! The customer service sucks! I hope the store manager, region manager, and corporate manager are reading this! Well dont worry. I will make sure this complaint will be deliver to the right people. It is not right to humiliate customer and ignore our request for something we paid for. This is unacceptable!

ka
Review №9

Fast and happy customer service is always the best. Thanks.

Ro
Review №10

Always great

No
Review №11

Barista with a horrible attitude... The order came all in different time. Three drinks not specific order. If they serve death I will ordered my here because any order in this Starbucks take forever.

Th
Review №12

Have been there a few times while at the mall. service was fast and the store was very clean. no issues

RI
Review №13

Pricey but good quality.

Da
Review №14

Went here over the weekend and had a good experience. The cashier was very friendly and helpful, and the drinks were good. Considering how big the mall has gotten, Im surprised that they dont move the Starbucks to a bigger area. There is always a line at this location and it can be a tight squeeze when its crowded. Also, it would be nice to have a cafe seating area rather than sitting in the food court.

Sa
Review №15

New Years eve, here to see a movie but now have waited over 30 minutes and still no drinks. The number of people waiting is off of the chart!! One barista and one on register....seriously! My movie has started!!!!

Ji
Review №16

My go-to for years. On the way to work, its convenient and easy unless its the weekend. Its best to download the app on your phone and order ahead of time to skip the line. Staff is bubbly and friendly, very knowledgeable of the beverages/menu.

He
Review №17

The flavors are unique. The coffee is fresh and taste great. The staff are polite, courteous and strive for customer satisfaction. Pricy but worth it.

Wo
Review №18

Good Service

me
Review №19

Went there yesterday and ordered a chestnut praline chai which I found odd I was charged $7 for when normally it’s $5.45. Which I get it some stores don’t have an actual button for the drink. But with the amount of coverage on my drink sat made and opened ( no lid ) on the bar for a good 10 minutes before it was handed off. As a barista in a high trafficked target Starbucks with no coverage we get our drinks out quicker and better quality. They need better management and better training.

An
Review №20

Always a great visit. Staff is always upbeat and friendly and is quick to offer thier favorites if you cant decide. Price points are great and always delicious

Ay
Review №21

Love the coffee! Just wish it didnt take so long to make it. But there are a lot of people in line so its understandable.

Sa
Review №22

Cashier was friendly. However, 3 staff working, two in front and one in the back. 8 people waiting for their beverages while Only one staff is serving coffee and the second staff is doing stretches behind counter. I found myself staring at the second staff she then finally asked the serving staff do you need help? Customers including myself waited almost 20min.

N
Review №23

Super nice and didnt mess up my coffee 😊

JU
Review №24

Exactly what youd expect of a Starbucks location. Great coffee, tea, and other hot/cold beverages available. They offer food options for breakfast, lunch, and dinner. The staff here is friendly and always in a good mood. This particular location is small and tight. At peak times this location can be a long wait and can feel very cramped while waiting for your drink. Ideally Starbucks needs to open a second location in another part of the shopping center via a kiosk or completely upgrade their storefront to a bigger square footage. Regardless, youll get a good cup of coffee and snack if youre looking for just that.

Mi
Review №25

The creations are just as good here as those at any other Starbucks. However, be sure to avoid peak times (weekends) so you arent waiting for what feels like days. The dont take mobile orders either, so no ordering ahead to skip the line. And occasionally, they are slightly understaffed for peak time rushes. But aside from that, its a great place to get your caffeine fix if youre a fan of the brand.If this review was helpful, please consider giving a thumbs up. It would be much-appreciated!

Ma
Review №26

There coffee is delicious They now have soy milk and other non dairy milk!

ne
Review №27

Atmosphere is exactly what you want in a coffee shop. Coffee is great and workers are nice.

Ch
Review №28

Whos the super hot tall guy that was working there tonight? Lol Ill give HIM 4 out of 5 stars 😜

Ji
Review №29

Great coffee, great selection of food,and great customer service.

sh
Review №30

I love everything there nice good and fast service

Je
Review №31

Never any issues aside from parking at this location is terrible but staff is friendly and beverages are always good.

Be
Review №32

Great coffee Real Small place though

Br
Review №33

Gail and Brittany are amazing!!! Spot on, professional, courteous and friendly. Definitely coming back because of them!!!!

As
Review №34

Nice workers but they make horrible drinks. I dont even know how they made my drink taste so horrible, I order the same thing at every other location & it tastes fantastic. I cant even describe the flavor, its just awful. Worst drink ever, throwing it in the trash.

Mi
Review №35

Theyre always out of the dragonfruit tea but its all good

Gr
Review №36

Little pricey but the coffee is amazing yummmm

Sh
Review №37

The staff are friendly and do a great job with how busy that location gets.

Za
Review №38

Had a great experience with this Starbucks. They got me in and out coffee in hand fast and thats what was important.

Ta
Review №39

Best coffee ever. Went back fore more & my husband never takes a large but this time he took 1 small to try it and went back for a large and he has never done that.

Ry
Review №40

Good, consistent Starbucks, dont show up after 8pm on a Wednesday though, these ladies are not in a rush.

Wi
Review №41

They always are fast even with a long line and mobile orders. The crew always has a smile!

Sh
Review №42

Best Starbucks around and all the baristas are super nice :) The best tea is the dragon fruit tea with coconut milk 👌

Ti
Review №43

The workers here does not know how to make a good cup of coffee. 3 chances I gave them. My $6 cup of coffee tastes way worse than McCafe. I have been drinking the same flavor, same amount of syrup, and soy milk for at least 7 years so when the flavor tastes like garbage coffee I know it. Besides, coffee was spilled all over my cup it looks cheap and messy. I didnt ask for a hand out, I paid for it!!! I had the same order in another town and it tasted delicious, but my fear is that you dont know who makes your coffee next time.

Ja
Review №44

Great place.. Good variety of coffee Drinks

Ga
Review №45

Just got a tall bold coffee and it was great. barista was helpful in helping me find my Starbucks account on my iPad, due to the fact that my iPhone was in for repair!

Ka
Review №46

My go to for Triple Mocha latte and a killer lemon iced pound cake!

tr
Review №47

Love me some Starbucks. 😁

Mi
Review №48

Alittle pricey but very good coffee!

St
Review №49

Never can get an order right! Waites 8 mins for a black coffee and they gave me ice and sugar.

An
Review №50

Fast service considering how busy it was

Ma
Review №51

It was very crowded when I went with the line moved fast.

S.
Review №52

Ok coffee but awesome service.

Od
Review №53

The best coffee you can drink

Je
Review №54

Always courteous staff and quick service

Ke
Review №55

Pikes peak is always good

Sh
Review №56

The service was terrible. One person ahead of me got their order, I waited for my order a little more than 10 min., Meanwhile newer customers got theirs before me. Asked, and they said people were ahead of me. NO they werent. 4 people on the stand and they took that long for my 1 drink? Minga ! The last 3 times horrible service. Lost a customer !

Ti
Review №57

Got to love my hot coco

ST
Review №58

Unfriendly staff not one word spoken to me, not even a ty have a great day!!

Ka
Review №59

Love it so much its my favorite

Ad
Review №60

Typically good starbucks service and experience.

Ja
Review №61

Nice and cozy with friendly staffs.

Re
Review №62

A good one

AJ
Review №63

Over priced and always in a hurry. They never fill their cups as full as they advertise.

Il
Review №64

Baked goods are all very delicious

Wa
Review №65

Great coffee and nice place to relax

SU
Review №66

Deserves 3 star....

St
Review №67

Great Vanilla Frappaccino

St
Review №68

Walked in was gonna grab a sandwich but there were flies inside the food case. Walked right back out

Jo
Review №69

They have great iced coffee! But a little too pricey

Cl
Review №70

My daughter loved it..

Ph
Review №71

Pikes peak with heavy whipping cream. Very keto friendly.

Br
Review №72

They had cockroaches on the floor behind counter. Disgusting.

Yu
Review №73

The best cofee

Be
Review №74

Love the drinks, but definitely a treat

RA
Review №75

Love their various varieties

K
Review №76

Starbucks is kinda the same no matter where you go so.... nothing really shocking

Cr
Review №77

Love this place.!

AS
Review №78

Had iced coffee Frappuccino, was just regular nothing great.

Te
Review №79

Always a good cup!

He
Review №80

Always great coffee,always high prices,always long lines

Br
Review №81

Friendly, delicious drinks, good prices

Cr
Review №82

Ew how dare thee exist

Mi
Review №83

They take way to long to make drinks here.

Ro
Review №84

Horrible. 2 people working ..line out the door. Terrible service.

Bj
Review №85

Normal starbucks except without seating

Ma
Review №86

Good coffee

Mi
Review №87

Overrated and overpriced coffee.

ER
Review №88

The staff is really rude, I would give names but she is not wearing any tag. Now is 7:20 pm

St
Review №89

Efficient location

ci
Review №90

Vanilla Chi

Mu
Review №91

Good coffee

Zy
Review №92

Great coffee

Sh
Review №93

I didnt go to Starbucks

Ch
Review №94

Playing siht rap music today.

Va
Review №95

Very good

Ri
Review №96

Fast service

Pa
Review №97

Delicious Coffee

MI
Review №98

Daily caffeine hub

Su
Review №99

Nopeee

Mu
Review №100

Love it

Information
29 Photos
100 Comments
4.1 Rating
  • Address:9737 Destiny USA Dr, Syracuse, NY 13290, United States
  • Site:https://starbucks.com/store-locator/store/10183/
  • Phone:+1 315-473-9709
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:7AM–9:30PM
  • Tuesday:7AM–9:30PM
  • Wednesday:7AM–9:30PM
  • Thursday:7AM–9:30PM
  • Friday:7:30AM–9:30PM
  • Saturday:7:30AM–6:30PM
  • Sunday:7AM–9:30PM
Service options
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Restroom:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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