Superb customer service! Bought my new bike today. Had to have a basket and they worked until it was right. White lightenin

Love the cafe! Plenty of choices of drinks and baked goods. Staff is super friendly and knowledgeable. The bathrooms very clean and fresh smelling

I had been wanting to visit Mello Vello for quite some time and finally found an afternoon to taste the amazing food at the cafe. EVERYTHING was delicious!!The Blueberry BasilMargarita was so smooth and refreshing.The Ham & Pear Quesadilla was filled with flavor, warm and sweetness with a kick of savory in every bite.My husband had the High Wheeler. He devoured every bite. Bold but subtle cajun-spice with a balance of cheddar and bacon to calm the the spicy chicken.The Hummingbird cake is a must have for those who enjoy a balance of banana spice cake with a cream cheese frost so smooth you will want another piece. Every bite had a note of pineapple and coconut. Makes you feel like youre away in the Caribbean.Cant wait to go back and try something new!

Amazing service! Went in and they found me everything I needed and installed it right then. Explained everything very well- very knowledgeable and patient. Will definitely be going back anytime I need anything for my bike.

For the bike shop, the staff are outstanding! Went there today seeking a tool to remove bike freewheel. They offered to remove for free! Very friendly, knowledgeable. When the time comes to dump my 40+ year old 10-speed, this is where Ill be spending my $$$.

Mello Velo is a one-of-a-kind in Syracuse. Their food selection is unique, their coffee is very good and their beer selection is updated regularly with local and popular options.If you go for breakfast, try an oat milk late and for food: any of the options that include potatoes. Those roasted potatoes are some of the best Ive ever had. Recently, I had a pesto tofu plate that was pretty good, but had too many onions for my taste.For lunch, their sandwiches are interesting pairings of flavors and toppings. Highly recommend ordering one and a smoothie.Only negative note that I have is about the wait. Whenever I go I need to make sure I have a full hour or more. I understand and Im not mad, but the wait is a little long to get your food.

Breakfast was delicious. Definitely worth having and the price is very fair.

Great selection of brews and even better menu. The grain bowl with lamb meatballs was a great mix of traditional grains and roasted veggies. Butternut Squash Mac and Cheese was absolutely delicious.Some excellent comfort food.Service was prompt and friendly.Breakfast is served all day and a great vegan selection.

What a gem. Almost a best kept secret but the college kids know how good this place is. Their health-conscious menu has some thing for all kinds of appetites. I enjoyed the Mellow Mary, which by the way, is the most flavorful and delicious Bloody Mary in Syracuse! We had the biscuits and gravy with fried eggs. We also had the ancient grains sweet porridge. The venue is perfect and the service is so friendly. Get there early on weekends because when the college kids wake up, they will make their way.

Today was my first visit to Mello Velo Cafe and I was very impressed. My daughter made reservations for 5 for Mothers Day Brunch. The staff was wonderful and the food was marvelous! Our waitress was very attentive, but not overbearing. The menu offerings for my Vegan daughter were plentiful. Craft beer selection for my beer connoisseur son was excellent. Food quality, quantity and presentation was excellent. Hats off to everyone at Mello Velo Cafe for making our Mothers Day Brunch so enjoyable!

This might be my favorite place in CNY :) The bike shop staff are friendly, kind and helpful which is why I go here for all my bike-related purchases. Same goes for the cafe staff- always a pleasant experience. The cafe atmosphere and food are delightful, and I love stopping in for brunch or just a drink with friends. Thanks Mello Velo for always being amazing!

Such a great hidden gem for breakfast! Very friendly staff and food was great. Mimosa is a real size for a drink which was nice (not those tiny glasses) Benedict is in my top 3 for this area. Highly recommend. Its small inside so get there at opening to get a table as they fill up quick.

Walked into the store in dire need of new tires. The entire staff was eager to help me out, my two tires were changed really quickly and the prices were more than fair.

Aaron? Was an amazing host! Very easy to talk to and always making guests smile/laugh. He is also very easy on the eyes ;).

Great beer selection; somewhat neglectful wait-staff... Sky-high price points for local beers.

Super friendly people, great bike shop, reasonable prices, the cafe has very tasty food, good beer selection. Either business would stand alone as great, and theyre even better combined.

Mello Velo catered our BEAUTIFUL party..... the sandwiches and service were AMAZING...... you cant go wrong with this place! THank you!!!

Love this place for the amazing vegan options! We had the tofu scramble and added some sriracha, simply divine! Plus the cocktails were delicious, probably in the top five brunch cocktails in the area that we’ve had 👌

Bikes to burgers too tacos, wheely GREAT 🚴🌮🍔✌️

Nice craft beers and food options. The loaded fries were amazing. Small plates were about $6-$13 ish dollars. Will go back again!

Really cool place. Use to go to the old spot on Westcott. I would say this is a major improvement. Had to get a bike fixed, good service, very knowledgeable mechanics(?). Need to go back to check out the food situation.

Had dinner here last night (8/10/18). Food and vibe was excellent with a wonderful staff to boot.Wife and I ordered the Mac n cheese to share as an app. It was perfect. Not too heavy, great flavor.She ordered a sandwich w bacon and pear and I got the bahn mi. It was all delicious. The bahn mi was a touch soggy on the bottom, it was the only criticism I have of the whole place. Going back for sure.Wonderful dinner, so glad we stopped here. Fix the wet bottom bread on the bahn mi and I will order one on the regular.

The best bike shop in Syracuse. You go to other ones only if Mello Vello doesnt carry whatever you wanted for some reason.

What a beautiful Syracuse gem. This is an exemplary business that provides quality service, friendly & helpful staff members, and a delicious bite to eat all within a gorgeously renovated and repurposed vintage building.

Noticed this place while taking a detour recently. The bright building is very eye catching and encouraged me to stop by a few days later. Went with a friend for lunch and got a salad and a sandwich. The food was delicious, staff was friendly and the atmosphere was low-key and funky. Will be going back for dinner and a beer from their well rounded tap list.

Very good quality bikes, the change of pricey but I believe theyre worth it. Dealing with covid and all the downtime its the best thing in the world is to be able to ride a bike and get your exercise in. The bike I bought was $4,500 but its an awesome bike its worth every penny that I spent on it.

One of the few places I can go that merges two things I love - food and bicycles! I love the food... and drool over some of the bicycles. Definitely one of the best bicycle shops in the region and beyond

Always top quality food with excellent service! Local favorite!

Steve and company do the best bike repairs anywhere in Syracuse. Always friendly, reasonably priced, and very knowledgable. Bring your bike for a tune-up. You wont regret it! And grab a bite to eat while youre there.

Mello Velo has been my go-to shop for bikes and service within the last five years. The shop delivers quality service with a range of quality parts and accessories as well. I’m happy that they have been able to stay open and serve the community during the pandemic. Keep rollin’!

Great food, service, atmosphere, and prices! Well be back for sure!

Their bicycle shop is wonderful. I asked them if they could fix my push golf cart (after being told that golf carts can’t be fixed) and they took it saying “ we can figure it out”. Well, they did and at a very reasonable charge for doing it. Gotta love the “can do” attitude of these folks! I just ordered the part and instructions ( which they didn’t need or use) and they took it from there. I recommend them highly for golf cart repair and, of course, bicycle repairs!

You can’t possibly have a bad meal here. Cool environment, great food.

A must visit for cyclists in Syracuse and its pretty cool even if you dont pedal, good food and a very nice beer list

What a fabulous place. Doing the Erie canal and had a bit of an off. As we pulled up we were greeted with a really friendly offer of help... bikes were rushed off into the care facility (shop). While they were being fixed had a gorgeous smoothie and great food.Overall it is worth crashing to have the excuse for visiting.If you are doing the Erie canal ride make a half mile detour to visit.

In my opinion, which is known far and wide, best cafe/ restaurant in town. But if you don’t like great food and better people, nice lighting and good atmosphere, then maybe it’s not the place for you

There is something for everyone here and the kitchen staff is happy to make modifications when requested. Our group enjoyed salads, soups, and a variety of entrees that were presented artfully and tasted delicious. I had the Butter Chicken; a mound of rice arrived situated in a fragrant moat of curried sauce with chicken. I was surprised that there were bones in the chicken but the meat slid off the bone easily. We ordered a variety of beers and later teas and coffees; the teas beautifully served with colorful pots and cups. The waitstaff was attentive and each course arrived promptly. We did not order dessert because we did not need them after our filling dinner.

Nice cafe to have tapas.

I went to pick up some new parts for my bike. They were friendly and helpful.

Awesome service and good pricing!

I can’t say enough good things about this restaurant. If I could give it 10 stars I would! I have eaten there a few times and last night was first time ordering in the pandemic. The menu is creative, unique and provides lots to choose from. The price point is super appropriate and the portions allow you to have leftovers for the next day. The food is delicious. Every time this place kills it. Thank you!!!

These guys are AWESOME! I had a wheel that I was having issues truing and took it to them. I really wanted the wheel fixed to be able to ride over the weekend. They offered to keep the wheel and try to fix it and did have a new one I could purchase. Matt hooked me up and moved the cassette and brake from the old wheel in just minutes! Wasnt there longer than maybe 15 min! I will definitely go back! Great experience! Thanks MV!

Haven’t been to the bicycle shop, but the cafe? OMG. What a hidden gem. The hush puppies were my favorite! Also, the falafel burger was a great vegetarian burger that is often hard to master, so I’m impressed. Fairly priced and fast service.

We ordered some lunch recently for pick up and everything was great. Portions were generous. Flavor was spot on. And they treated us healthcare workers to a special treat which was so kind. We wanted to support our local businesses during this chaotic period and they returned the favor! Thank you so much for the great food and thank you so much for the delicious treats. Nothing like some good comfort food to help get us through the day!

AMAZING every single time. The fried halloumi is out of this worlddd phenomenal and the breakfast quesadilla should be illegal for how good it is!!!

Great food and vibe. Drink lists are good too. Has been great with outdoor, social distant pick up orders as well. Its a regular spot for us!

Great atmosphere, excellent selection of bikes, gear & accessories during this difficult time to find anything. Bonus coffee shop/Cafe in the same building

Great food and great employees!

Super helpful bike repairers who are incredibly friendly. They were incredibly patient in explaining to me a basic bike maintenance process. Their prices for bike repair were very fair. Definitely will use them again.Also, great coffee.

Went in on 6/4, looking for a used bike. When i couldnt find anything within the specs that I was looking for, Bryan recommended a new bike that fit my needs and wasnt too far outside my price range. Their service is excellent, theyre not pushy salesmen, and they know their stuff. Also purchased some stuff on 6/5 and they were great on recommending an appropriate lock and helmet. All in all great business. Will definitely come back for my biking needs. (I have also heard their food is phenomenal, though I have never tried it.)Thanks for the great experience!

Pretty good lunch stop. Had a burger that could have been a little more medium well and a little less medium. This is probably one of those hipster/trendy spots that I just dont get. Food should taste like you expect it to. Not saying it was bad, just different. Maybe thats what theyre after?

Great take out dinner for two! Love this cafe!

Tasty creative food, outdoor deck a neat surprise in an alley. Fast friendly service. A special standout place!

I dont even want to admit how excellent this cafe is! Every element of our order was fantastic, the menu options were eclectic and healthful. The staff both in the cafe and the shop are welcoming and helpful. I had a smoothie, a full pour coffee, a cubano breakfast sandwich and two additional fried eggs. Every element was perfect. Also tasted the brioche French toast. Very excited to try their full lunch options and get something off their well selected tap list.

Quite possibly the best diner in Syracuse. The food is always on point, plus you can count on a friendly and welcoming staff every time. Ive never had a bad meal there and I can comfortably say they have the best pancakes Ive ever had. Mello Velo is a go to spot for sure!

Truly excellent service, super quick and communicative. I will never go anywhere else!! They do not nickel and dime, and theyre overall very good at what they do.

Love this place! Great food with lots of vegan options! Also, they are the best bike shop!

Great food/coffee and friendly service. Good variety of bicycles and related accessories. Love it!!

The food was fantastic. I didnt expect it to be as good as it was. The wings had the perfect crisp. Bailey was a great server - pleasant and attentive. I will definitely be returning.

Extremely friendly staff & very friendly environment! They have an excellent selection of bikes and will make sure to fit you with the best bike/equipment for your needs. Best bike shop is Syracuse from what I’ve seen.

Ive been here to eat or just for drinks lots of times and it never disappoints! The food is great and Ive always had lovely service from the bartenders and servers. Im vegan but my dad isnt, so we like this place because it has lots of choices for both of us. The atmosphere feels clean and fresh but still quirky and interesting due to the bicycle theme.Ive also brought my bike to the shop to be worked on for a chain/gear issue and another time for a flat tire and both times the staff has been super helpful and fixed my issue quickly. The services were also reasonably priced! Will definitely be back for any bicycle-related needs.

We live an hour away from this shop (and there are shops much closer) but this is where we will be going for our cycling needs. We were looking for a specific type of bike (off-road touring bikes). Mike and Chris both helped us, both were SUPER knowledgeable. (In fact, on our first visit, we left to check out some other shops nearby and went right back to Mello Velo!) They procured our bikes, our equipment, fit us, and really went out of their way to make sure we got what we needed, all with absolutely NO PRESSURE. Steve, the owner, actually pitched in to help us, too. (He even gave us a trailer and rack he was going to keep for himself.) Cant say enough good things about the shop.The café is great. Great food, great service. Im vegan, my girlfriend isnt; theres stuff for each of us and it is delicious.

Excellent vegan food.

Thanks again for the great service

Great place to get your bike fixed! They have great staff.

Though woke (staff and owners by design of the disease) has mysterious pathways Im pretty sure it cant contaminate food handling but f you do interact or hand feed them be advised because it is the added feature for at least my amusement when I was under cover there. You can trigger some valuable responses should you be fascinated with woke and have your shots should you mention me as a trigger asked not to return if i asked for a discussion or explanation or a chance to answer to their complaints about my personality. Good food and fun with casual sophistication for a mom and pop business combo. Give them your support. The leftist disease is a transitional thing like the hippies but worth mentioning here for a select few of you intermittently. I now have to disguise myself as a trans woman in a hijab and a Silence Ben Shapiro button to service my trailcams there

Thanks for the setup and the advice. Worked out great and fast service.Also the chicken wings were excellent and the beer selection awesome.New bicycle selection is jaw dropping.

Went today 10/1 great job fixing my bike got started almost immediately had 2 (really good) beers while I waited didnt try any food but will next time bonus star for super clean bathroom!Back again great bartender great taplist thanks ken!

Very cool place. So chill that I dont want to tell anyone. Vibes are so relaxed and the food so comforting, you have to root for this place to succeed. Saw people from 8 years old to 75 eating there. Inside or outside. Relaxed, bright dining areas. Unique dining layout helps to hear conversations at your own table instead of a noisy restaurant. Food was excellent and they make it all there. Breakfast all day is a great option they offer. Cant wait to try different menu items. There is a bar there, but I did not use it or experience it.

Hey, everybody! If you’re looking for a pretentious bike shop, THIS IS THE PLACE. I arrived on Saturday, June 1st at approximately 2:30 pm looking for a used bike. I realize that this is a “real” bike shop with $2500+ bikes, I’m no fool, but please greet me within 15 minutes of my arrival. Even if you’re with another customer, briefly acknowledge me as you discuss your favorite bike routes around CNY for 15 minutes.

I was searching for a used bicycle that was in good working shape and this shop definitely impressed me. The guy who helped us, I didnt get his name, but he had glasses, he was so knowledgeable about bicycles. Some things he said went right over my head, but I was grateful that he knew exactly what he was talking about. He even took the time to watch us test ride the bikes to make sure they fit us properly. That was quality service. My bicycle is amazing, I just fixed a child seat to it and I could not be happier with my purchase. Great service and products! Recommend to everybody!

Bought a lock and helmet - first guy was super helpful re: which one to buy, etc. very smooth process.While I was installing the lock, second sales associate asked me if I could do it not here. After dropping $180 I was asked to leave to set it up elsewhere because they had no room in the bike shop.Significantly, there are two bike lifts for work behind the counter. One was free. Maybe he could have offered me one to set up the lock, which would have taken 5 minutes and not an ounce of otherwise used space.Turned out that the lock didnt fit my bike super well, and it would have been best to loosen a water bottle holding screw with an Allen wrench that I didnt have - had I been in the shop, they could have facilitated that process easily. But I was outside, and not keen to go back in.Had the store been super busy I would have understood, but there was literally one other customer in the shop.What an ass.To summarize, your chances are 50/50 of working with a total moron or very helpful salesperson. You might even get both! Good luck.

Steve (the owner) was very helpful - I needed to make an exchange and he was very pleasant and patient, he went through all the different options until I figured out what I wanted. They have a great selection and the prices cant be beaten. They even installed the equipment I purchased right then and there. Definitely a great local business to support!

I recently went here 3 times in the same week. Food is fantastic, and there isnt another place like it in Syracuse. Definitely make a point to come here for the breakfast. Great variety of options for vegetarians too!

These guys are really helpful and friendly. Great place for bike needs.

We visited for the first time today and it was FABULOUS. So glad they have vegan options. We had the pesto tofu scramble and the vegan Huevos and everything was delicious. The chai tea was hands down the best I’ve ever had. Love the vibe here. Looks like we’ve found another favorite place to eat.

Everyone Ive dealt with at the bike shop has been fantastic and helpful. There was some backorder hiccups on the order I placed through them for my new bike, but they really hooked me up and made sure I had a loaner for the interim. Seriously nice people and worth your business. Support local! ... also great cafe attached even if biking isnt your thing.

Excellent sandwiches and service. Everything was fresh and served promptly. Definitely will go back to try some of the other interesting looking menu items.

I am rating this restaurant 1 star as our waiter forged an additional tip for himself on our credit card bill. Yes, this actually happened and it was the first time this has ever happened to me. The food was actually quite good. I am in the process of disputing the charge and will call the restaurant tomorrow. Pay cash here...

The cafe has a great selection of beers on tap and in bottles & cans. Breakfast is served all day. Ive had the sandwiches both times and loved them. Breakfast will be next. The staff is friendly. Its a great gem in Syracuse.

Great service

It’s a cool spot. The service and food were up to par. I can’t give 5 stars because the bathrooms weren’t in the best shape when I was there.

Just bought my wife a beautiful mothers day bike from this shop. The staff are very knowledgeable and friendly. It is obvious that the owner cares about his customers and his trade. I highly recommend this bike shop!

Cool, mello spot.. great food.. good service.. a little slow.. but not bad for a relaxing atmosphere!Prices are fair as well! Will be back..

Very knowledgeable and helpful

Needed a new bike for my soon to be teenager. Had no idea what to buy, had a budget, and Mello Velo met all our needs. Left confident in my purchase, satisfied with the five star service on a busy Saturday afternoon, and look forward to returning for my next purchase. I highly recommend their services.

Excellent experience!!I got a bike fit from Chris, very knowledgeable, honest and personable.Made 100% difference in my comfort.I highly recommend!

Steve always does a great job with bikes. He really knows his stuff and is really nice. Steve truly cares about his customers. Also a great place to grab a bite or a drink when you are on your bike adventure or waiting on getting your bike fixed.

Very delicious breakfast and amazing coffee and espresso. Well done decor to match the bike shop atmosphere. Great service!I wish I could go back often.

Tasty burger. Friendly service.

I love Mello Velo and the rating, for what it is worth, will be changed when the issues are addressed.Sunday is a huge day for cycling, and Mello Velo makes a stand for cycling. It stands on the remnant of the Erie Canal trail, which will be busy on Sunday.Can a house really provide a brunch and close at two? Especially when the web site gives closing hour as three? I watched as five or six people hit a closed door at 2:05 PM, looking for food. Does the house really want to say, Theres no Sunday Funday at Mello Velo?The bike shop extends no services on Sunday, no repairs and no sales. I watched as two men pulled up in a Texas Cadillac, expensive bike rack on the back. Tried the door. No one should be trying a door that wont open when theres a door that will open. Thats one of the goals of way-finding. Making sure the open door is open and easily found. No one quite knows that the house has three doors, two of which stay open with the bike shop closes.I wanted to buy a bike, said the man to me. So, about a thousand dollars in business hit that door and bounced elsewhere. These guys were clearly packing platinum credit.Sunday afternoon business isnt marginal business, the spending of a dollar to earn a dollar. Its the spending of a dollar to make five dollars. Consider allocating Monday hours to cover Sunday hours, as many Sunday orientated businesses do.

Awesome bike shop. Kris set me up with exactly what I was looking for. Very knowledgeable. Was able to try a couple models before I made my purchase. Thank you!!

I told him I was short on money and he gave me a great deal on fixing my bike. I owe my career to Mello vello. Thank you!!!!

Ordered the popper burger with cheese chicken wings and fries. The burger was supposed to be medium rare however it came very rare, hardly warm. They forgot the cheese on the burger however it likely had a half a brick of cream cheese on it, I love cream cheese however thats far too much. We were still charged for the cheese on the burger so it isnt as if the order wasnt keyed right but I wasnt going to drive back to dispute $2. The wings hardly had any flavor to them at all, the staff said it was supposed to be a sweet hot sauce, not the case. The fries arent anything spectacular. All in our bill came to $38 which I would have been disappointed if it was only $20. The only redeeming piece was their gorgonzola cheese sauce for the wings. I highly doubt we will be back.

Dinner has fun selection of food and drinks. Unique dinning experience at an unexpected location ie a bike shop.

I went in to buy a road bike - upgrading from a cheapo hybrid. The staff was incredibly knowledgeable and friendly. Had several choices between new and used bikes in a variety of price points. Invited me outside to test drive the bikes and I had his full attention. He pointed out the pros and cons of each bike and was geniuinely interested in my feedback to sell me the best bike for me. Absolutely no pressure sales. He allowed me plenty of time to decide which bike was right for me.All my questions were answered without making me feel silly or like i was wasting his time.I am incredibly happy with the level of service as well as the bike itself. I am completely confident that they will stand by their product should I have any issue.I cannot recommend more strongly - if you are looking for a quality bike and want to be treated like a valued customer, Mello Velo is THE place to go!

I loved the cafe at this bike shop. It had fresh and light meals, attracting an athletic crowd, but it was joined to the bike shop so that was a given. They seem to have closed the cafe to expand the bike shop for a period of time, but I do not know if they have reopened the cafe.

Been a favorite bike shop of mine since I was introduced to them, now with the much needed new building and cafe there is all the more reason to go there. Everyone is very friendly, and not pushy at all. They will not try to upsell you on anything you dont truly need.

I spend a lot of time in this place (maybe too much time) and the service, food and drink is consistently great. Ive also purchased a bike in the bike shop, and have been very pleased with it. Please, everyone come out and support this fine, local business. They deserve it -- and so do you!

Food was amazing. The bartender was awesome. It was a great experience. I will definitely be back.