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AT&T Store
10181 W Commercial Blvd, Sunrise, FL 33351, United States
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AT&T Store
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ci
Review №1

Dre and Ricky are awesome. Very patient and experienced with Samsung and I phones. With all the new updates for my Samsung phone they have been a life saver. Thank you....

Le
Review №2

Manager at this store is the most patient and courteous person I have come across in a long time in customer service.

Ri
Review №3

Ricky was so awesome and patient with both my dad and me. Definitely went above and beyond. Ive never met someone so kind. He deserves recognition and a raise!

Ba
Review №4

Great store the manager Ricky is excellent and has a lot of patience.

Ch
Review №5

Great customer service . Casey was very knowledgeable and helped me save money and also help me upgrade my phone . Thanks so much for all your help. He deserves a raise 🙌🏾.

Ro
Review №6

Best AT&T Representative I ever dealt with. Very knowledgeable and helpful Ricky was a pleasure to deal with will definitely recommend my enemies.

Ja
Review №7

Great people exceptionally service would definitely recommend to everyone I know.

St
Review №8

Ricky is the best! He helped my 88 year old Father with his iPhone as he is a new user. Thank you Ricky for your kindness and patience!

Ro
Review №9

Ricky was great! Very knowledgeable and energetic. He made my interaction with AT&T seamless. The service is trash in my townhouse though.

Pa
Review №10

Always a good friendly feeling when coming into this store. Camila and Ricky are very knowledgeable in there products and the current promotions. They saved me a lot of money with my trade in that I had no clue about. Definitely recommending this store to my friends and family. 5 Stars all the way.

He
Review №11

The associates were very knowledgeable polite and honest. Which goes very well in my book. Definitely will be back. Kudos to Daniel the store manager. Greg and Ricky also provide great service as well would definitely recommend this store to my friends and family.

Ga
Review №12

Excellent service from Ricky

Jo
Review №13

Amazing customer service and a very welcoming environment!!!! In and out very quickly and Ricky was a great help!!!!

An
Review №14

I feel I have to let you know about a great experience I had with your associate, Greg S. I was having numerous problems with billing on my Acct. Greg took the time to personally handle my Acct (with my authorization) and had my problem worked out in no time. I must tell you this was no easy task. I have to commend your entire staff at this store as they really go the extra mile for their clients. Dan, Greg, and Ricky go over and above to correct the client problems. Kudos to this work site and especially Greg who helped with his professionalism, knowledge, and good humor.

li
Review №15

I came into the store that was apparently super busy with only one employee that was working and it appeared like it was going to be a horrible experience. Quite the opposite happened, I had be far the greatest experience I have had in a really long time.From the moment of walking in the only employee working by the name of Ricky greeted me and gave me assurance he would address my concerns shortly and for me to be patient. AT&T corporate if you are reading this give Ricky a raise or start grooming him for a management position I will tell you why.Once it was my turn to have my concerns addressed, Ricky in the most professional of ways gave me the best customer service I had ever. First by addressing the length of time I spent waiting and apologizing. Secondly, he quickly and easily fixed an issue I was having with my phone, which was the sole reason I came into the store. Lastly he told me about all the different upgrades and features of phones the interested me. I was asking him what seemed to be curve ball kind of questions but he was responding back quickly with a spot on answer.His great customer service skills made me feel so comfortable of his explanations of phones that I ended up buying a brand new phone. *side note I didn’t buy a new phone because my phone did not work, but simply because he was sincere with the service he was providing and because his salesmen skills were top-notch. If I didn’t already have a tv/ internet package plan, I would of given him the sales commission in that as well. Ricky is the type of employee I would want potentially being the face of my company and/or running the day to day operations if I had the ability to put him in that position.However all this goes to say that my experience was beyond top-notch all because of the sale associate Ricky. And it was a bonus that the store appeared to kept super clean and neat.If I ever have any future phone issues, want to buy a new phone, upgrading my plans or even recommending a store or employee, it will all be this store and with sales associate, hopefully soon to be manager, Ricky.

Ca
Review №16

Rick was Very helpful, patient and very understanding also explains the products to us very good so we can make the best choice amazing customer service We were very satisfied and happy he is THE BEST!!! We Wish everytime we come to this AT&T store we have Rick we will always come to this location thank you very much....

Gi
Review №17

Ricky was extremely professional and helpful! 10/10 Customer Service 👍🏻

Ca
Review №18

I had an experience when upgrading my phone. Stacey was professional and very friendly. Thank you for providing me with excellent customer service! I highly recommend this location.

ca
Review №19

Camila gave a superb service and solve all my requests. Thanks

Ke
Review №20

Greg and Danny they are the best...amazing very professional problem solver . And courteous Best since slice Bread.....👍👍👍👍👍👍am super happy!!!🤸‍♂️🤸‍♂️🤸‍♂️🤸‍♂️

Ma
Review №21

I have been there 2 times now after purchasing a new phone from their guy who follows the repair tech.not impressed. They take people out of order on the sign up sheet and seem unable to resolve questions about products they sell, Samdung 10e, instead referring you to a tech assistance number. When I called tech assistance, they confirmed all questions should have been within capability of the staff.

Mi
Review №22

Greg was so extremely helpful! Five stars for his customer service!! He deserves a raise!!

Ha
Review №23

Great service very friendly staff Greg & Danny did a fast and professional job. 100% satisfied

Jo
Review №24

Great service, Danny processed my pre-order of the S20. Fast and easy!

Ca
Review №25

The service today was excellent Stacey and Danny answered all my questions in a personable courteous manner They both deserve a raise

Ra
Review №26

Second time this ATT location has been super helpful. THANKS. If you need help with ATT stop in here!

Al
Review №27

Had an easy and fast experience setting up my cable and internet Daniel was Very Courteous and informative 10/10 will go to this store again

Jo
Review №28

I went to this store to just transfer my old phone number to a new IPhone XS Max. The young guy tried to help me but had to go pickup some new SIM cards. The manager was very mean and basically kicked me out of his store by saying he couldn’t help me. He said that I need to go to the corporate store in Sunrise. This all took place after he let me sit there for one hour. I will never go back.Good luck with this type a manager you hire to care for you customers.

Ta
Review №29

Purchased 2 new phones from this stores today and the employees (Seth ad Melissa) were EXTREMELY helpful, friendly and honest.

Ev
Review №30

I wanted to thank Carlos and Fernando for helping me get set up with unlimited wifi through AT&T U-verse. It works great, and Im enjoying working on my YouTube channel 24-7. Keep up the good work!

Pa
Review №31

Had a problem with my phone Daniel and Stacy we’re both very helpful in getting my phone working. I recommend this store for all your AT&T needs

An
Review №32

They like to close early.We arrived before closing time to do a trade in.Customer service rep had door locked, looked at us when we tried to open, and decided to just put a hand across his throat indicating hes closed. The proceeded into the back and cut the lights. Totally unprofessional.I will never shop here again.

Ar
Review №33

Made the whole experience very easy and pleasant. Would recommend

Ma
Review №34

I just bought my first smartphone! I was very nervous but Mike and Rich made me feel at ease. Wonderful store

Ch
Review №35

I went in this morning with issues pertaining to 2 different devices. I was greeted with exceptional enthusiasm and professionalism from Robert, especially with it being a Monday morning. While he was able to help me immediately to resolve and identify I needed a new MiFi Device my phone on the other hand was another issue. So after taking the time to try to troubleshoot my phone it was clear it needed to be replaced. Now the issue was they were fresh out of the style of phone I wanted/needed. So Robert then called his manager Carlos and talked through the situation and Carlos then proceeded to go by another store/location on his way in to pick one up so they could take care of me. As a National Sales Director myself and responsible for a team of sales representatives this really showed me that they take pride in servicing the customer and going the extra mile. This is not just want a professional wants to see but a customer also.If Robert and Carlos can ever be of assistance with any of your wireless needs or AT&T accounts I would highly recommend you make them your first stop before all other South Florida locations.

No
Review №36

In and out. Quick and easy

Ch
Review №37

I went there some time ago to ask for help in transferring some phone numbers from an old phone to a new one. I did receive the help as I expected, and I appreciated that very much. My problem is that I had discovered sometime later that my 16G micro sd card in the old phone was no longer there. The phone was never in the hands of anyone else. I subsequently called the office and they said that they looked and could not find any card lying around. I, however, left my phone number with them in case it is resurrected.Thanks

Na
Review №38

Best customer service I have ever experienced at an at&t store

Ca
Review №39

Mike helped me out so much at at&t. Great service very cool guy. Will only go back to that store to deal with him.

To
Review №40

Just bought my first smartphone never thought it would happen! Mike and Angela made it easy. Thanks

Es
Review №41

Excellent service. Needed help with my phone, Jacques was very helpful with my phone.

Sh
Review №42

Great store. I felt more comfortable here than any other att store ever.

Ho
Review №43

Great energy in this store! Mike and Rich very helpful I live in Miami and this is the only at&t store I will ever shop in from now on!

Ja
Review №44

I went into the store frustrated because my cell phone crashed and as most, I am very dependent on my cell phone. I was immediately greeted by a very nice young man who not only helped me with a new phone, he provided options regarding new plans that better fit my needs. I was able to get a new phone and new plan in just a few minutes. Walied even restored a lot of the information that was backed up since all my current information wasnt accessible anymore when my iPhone crashed. He also mentioned bundled cable and internet promotions since I recently moved into a new home. This is the best customer experience Ive received during a very frustrating time. Definitely stellar service from Walied!

Al
Review №45

Mike was so attentive and helpful!!! In and out within 15 minutes! Love the new galaxy s3 I got!

Mi
Review №46

Great customer service

Da
Review №47

I love this store, definitely will come back !!!

Ro
Review №48

Lack customer service agent Not willing to help, bad,!!

Ne
Review №49

I have been dealing with Mike for over 5 years best servuce in this county!

La
Review №50

This is the best store in Broward county thanks Mike for all you do!

Av
Review №51

Awesome store friendly staff great deals...my only at&t store

To
Review №52

Mike snd rich mske it easy! Love this store

La
Review №53

Ryan and Mike are the best! No need to go anywhere else

Ch
Review №54

MIKE the sales rep was excellent he spent alot of time helping us to make the right choise for our needs. We would highly recommed family/friends to go and see him when they are in need of a cell phone.

An
Review №55

Best store in Broward Angela and Mike a very helpful and knowledgeable

Sh
Review №56

I have purchased all my phones from Mike and Rich. Good guys great service! I even go there just to say hi

Mo
Review №57

I will only come to this store Mike and Rich are the best

Pa
Review №58

Excellent customer service Mike is very helpful and entertaining. Thanks

zi
Review №59

Excellent customer service, well trained, polite and knowledgeable staff.

Da
Review №60

Is there anybody higher than a district manager ? My services form this company is disappointing.

Ma
Review №61

I love this store!! !! Mike will always be my at&text man

Fe
Review №62

We just happen to see the store went just yo look around next thing I know I am leaving with my LG! Mike is the funniest sales rep I have ever mey

Mi
Review №63

Excellent service from Angela and Mike! Thanks

Wi
Review №64

Services were impeccable, informative with a touch of humor!

Re
Review №65

The manager was very professional and help me with all my needs

Ju
Review №66

Great store fast and friendly!

Ti
Review №67

Dennis is a Rock Star. He took care of everything I needed in a few minutes.

El
Review №68

Horrible place lied about me having to cancel my order to buy from them .. then backed my order up 3 extra weeks .. never again

To
Review №69

These guys are awesome

Jo
Review №70

Great store

Jo
Review №71

Short word for service at its best... MIKE!!!

Fe
Review №72

Great service!

Pe
Review №73

Wondergul

Cl
Review №74

Very friendly, respectful and knowledgeable about the product. They helped us with all our concerns, quickly and efficiently.Thank you very much!!

Information
19 Photos
74 Comments
4.5 Rating
  • Address:10181 W Commercial Blvd, Sunrise, FL 33351, United States
  • Site:https://att.com/stores/florida/sunrise/103358
  • Phone:+1 954-726-3787
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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