Worst car wash ever. We used to live in Sulphur so my husband paid the monthly membership for the wash. There was always a problem and not everything worked at any one time. Then we sold that car bought a new one from Navarre jeep and my husband again paid the monthly fees. Unnoticed for over a year we were paying for both cars to be washed even during the hurricane down time when Laura and Delta hit. A few months ago my husband went down to get it fixed and theyre never available. Finally he talked with someone they said they fixed the problem and would reimburse us. Well we live in California now and are still being charged even after they said they removed the card completely from their data base. Why dont we cancel the card you ask? It is attached to many things and thats not how business is done. Now we cant get in touch with anyone ever and still no refund for almost two years worth of double charges. Very bad business is my opinion. All I can say is never trust them they are theirs and I assume thats why the Navarre family has the money they have.

Because of my buying 2 new cars I am giving 4 stars as we have had exceptional dealings with Billy Navarre Auto however, after getting my oil changed only to get home finding oil dripping from underneath my car I returned and had to get a do over?? Now about the buying experience, I went to get an oil change and car wash but bought Not 1 but 2 new vehicles and after all that I had hoped for a credit for the oil change on the new car purchase or something and no deal their not directly affiliated with the sales department?? Bummer I should have just never got the oil change there just a car wash...

They did a great job. Oilchange. And my Tires rotate!!!

Very good service. Nice and friendly!My son was very happy with his purchase.

Service Tec, Dorian Joseph, got my vehicle right in and finished quickly!! Thank uou so very much!! Plus I also got to see my favorite sales lady, Jessica Stutes who helped my dad buy his new Eqinox a few months ago!!

Great service didnt keep me waiting I like that

They had my truck for two days to perform an oil change, add coolant and diagnose why its getting stuck in 4wd. No communication from them whatsoever. I have to call them, and every time I do, they say they need to call me back. Horrible

Brought my H2 to Billy Navarre several months ago for major repair work. Took forever to fix. The day I was finally able to pick it up, my instrument cluster went out. They said it was normal, but it worked fine before I brought it in. They NEVER ordered the part to fix it. Lee Demarest fired two guys for not keeping me informed. Every time I called, HE did the same thing and NEVER returned my calls. Their service department SUCKS!

Great service as always thank you!

Bad customer service..... very rude managers..... will never get my business again.... no understanding.....

I Love this place and my Sellsman since 2006 ....

Great place to get car washed

Very helpful and professional group...

Service department sucks they don’t do anything they say they will do will never buy a truck from them again

Best place everrrrr!! Thanks!!!