Horrible tire place told me I had to replace all 4 tires when all I needed was a tire rotation all 4 tires were at 632nds which is in the green you recommended tires not say we wont rotate them due to low tread

To many workers just standing around talking,they were not busy my car and one other 1. Two and half hours for tires and oil change hate to see how long if busy.One worker just talking not doing anything just distacking the ones who was working

Good car service !Customer Service Not So Good!Had to contact a manager to get them to honor my warranty! I will change this when I receive friendly and courteous customer service!The mechanics were great,friendly & courteous! Thanks Susan for all your help!

I was soo glad when this place finally opened back up!!!! Yeah!!! Theyre $20 cheaper on an oil change than any of the other places around Staunton that does oil changes!!! Im on a fixed income so this means alot to me. The employees were extremely nice and very helpful. The only thing I didnt like was that once inside you have to stand the whole time theyre working on your car??? With a bad back, this wzs very inconvenient??? I understand about COVID, but there could still be a couple of chairs put in at different places for people with health issues!?!

Went in looking for straps for my boat and a boat plug. Got my straps and few other boat supplies.

Dont want to sell tires nobody ever answers the phone

Big Walmart very cheap tires

The car service department cashier was experienced and very patient and polite. She was willing to get involved with a problem that I needed resolved and did a beautiful job resolving it.

It was excellent service. They were respectful, pleasant and did a great job. I was on my way with a normal waiting period for a oil change. I thank the auto team that did my service.

Had tires put on in a timely manner...guys in shop friendly and professional..

Great experience!! Max the technician went over and above doing my oil change! Looked over entire car and took the time to come and explain issues.

I love the convenience of having your oil changed while shopping.

The old lady running the register in the back was very rude. She was looking up tires for someone and didnt even acknowledge me there. She did to everyone else before and after me but not me. I stood there while she finished helping the customer before me no acknowledgment. Then to the phone still no acknowledgement. Then to the register to ring me up still no acknowledgement. Didnt even tell me my total before I paid. Then when I was done she didnt even say thank you or have a nice day. This all after them changing the place to pickup your orders in the back and not even tell anyone it was up front now. I parked in the back to pick up my order and then the stuff in automotive and leave. Not a very pleasant trip to Walmart at all. Im really to the point I would rather pay more money somewhere else then have to deal with this treatment at Walmart anymore

Slow service, unfriendly staff. Overall helped me get what I need (good tires for under $100 a piece) but took 2 hours and didn’t install them due to me missing lock nuts on the Jetta I just bought. Could’ve called and told me that they were looking for a conversation with me regarding the lock nut issues. They instead waited until I came back to discuss the difficulties faced.

They’re obviously not educated in what they do. Came here months ago for an oil change in a Cadillac. Took 4 hours (I made an appointment.) I came back with a truck I had just bought for them to put on 4 new tires and again it took a lot longer than it should have but this time I decided to watch some of the process and the fella who did it looked about 40 and had no clue what he was doing. Took 3 employees to mount 1 tire at a time. Then had a friend last week get a flat brought it in for a mount and it took over 4 hours even with an appointment made because they all took their lunch break at the same time. Completely disorganized and unprofessional to say the least.

The tire shop open at 8 we were 2nd in line for a single tire 2 hours an 30mins later finally finished. Would not recommend this place if u are in a hurry

Waited at tire check out.. no one register.. after 20 min paid at electronics but then no one to push button to let out to leave.. this is a fire hazard.. if store was to catch fire how do people get out? I will contact fire department .

Nice customer service, great prices quick service. Everyone is so nice

I asked and paid for disposal of old spare tire. It was put inside my van. And they bent up my spare tire cover. If you dont know how something works...just leave it til customer returns and put it on then. Whew...MEN!

Very nice, greeting was pleasant. When asking if the car took 20 or what, I had a good laugh because all I knew was its synthetic and the guy instead of rolling his eyes at me, showed me on the cap on the engine where to find the correct oil for the car.

Went to get tires done in 20 minutes id say they are amazing

Its a long story, but I had to get tires at a Wal-Mart in Michigan and that Wal-Mart messed up a bunch of stuff and caused me a ton of problems. I came to this Wal-Mart in Staunton and the Tire Manager (Allan I believe was his name) and the store manager went out of their way to fix a problem that wasnt their fault. Excellent customer service and people who went the extra mile to make something right. If you need tires or service use these people, you can trust they will do a good job and back anything they do.

Walmart doesnt do appiontments. None of them do nation wide

Very informative and friendly customer service. Affordable reliable service with added protection plans for lifes mishaps when it comes to tires.

They have poor service. One vehicle in shop three men with it 5 or 6 outside and a 4 to 5 hour wait.

Busy with only 1 auto tech support making it very difficult to get repeat service on walmart tires & service. Long wait time!!!!!.

Nice clientele, good prices

They were terrible, didnt vacuum or wash the windows even after I told the manager.

Had exactly what I needed

There didnt seem to be too many people. I was having four tires replaced and it took a while. But I cant complain. The work was done well and they havent flown off the car yet ;)

Great service!

Best prices

Cheapest tires around

Fast service

Wonderful

In and out

Clean, friendly staff

Awesome

Tires

Came in on a Sunday evening needing two tires, took care of us and got us back on the highway.