We met up with some friends recently, and ended up here. We live three hours away and our friends live two hours away, so its a good place to meet. We received a phone call from our friends saying they were at the convenient store getting gas, and that they could not get their car started. Dawn & Dawn were to the rescue!! They were so helpful by helping us get the parts we needed after assessing everything. We were able to get on the road and continue our visit!! Thanks again!!

Encountered a very humiliatingly snappy, flippant, impatient attitude, and they were impossibly resistant to giving me a chance to explain some pertinent backstory info on my car.

Clean place. But employees are kinda rude. If you ask a question hope you dont have thin skin cause these guys are going to have a good laugh in your face cause you should have all the information and know how to fix it cause these guys are clearly amazing mechanics thats why they work at advance auto instead of a mechanics shop 😉. Go to auto zone they will answer all your questions without the bs ego boost.

Have always had a good experience at this location. The staff here is extremely helpful.

Very helpful staff. Knowledgeable on basic car info! Prices are competitive and they seem to have most things in stock.

Nice helpful people We got what we needed here !

Great service and good selection of products. I really appreciate the knowledgeable staff!

Advance Auto Parts consistently tries to offer the most competitive prices for auto parts that I have found. Their attendants at this store are helpful and polite.

My engine light came on and this is very scary to me. It means something is wrong and I needed to find out quickly!! I called a big dealership and they wanted $99 just to diagnose my car!? So I went Advance Auto and they diagnosed my car for free!?! Saved me $99 and thats alot, especially when your on a fixed income!!! Also the employees are very friendly and do everything they can to help you.

Great services, always friendly and very knowledgeable staff.

Typical auto parts store. Need to call ahead to check stock against computer.

Staff is very helpful and friendly

Not busy this time...2 employees on duty were helpful in showing where a item was I wanted...

I only use advance when I have too. I literally had to look for the parts myself after I waited 20 minutes for the people to come out of the back. The poor guy working the desk needs a raise. He was busy and nobody was helping him. They were hid out in the back.

This is a nice place to get parts .

Some of them have knowledge in what they are talking about. The women are more helpful than men...sorry telling the truth.

I went in to ask one of the four people behind the desk if they could help me figure out how to put a directional light in my Chevy. They said that they could not help me because it was not in their job description basically. There were only two other customers besides me in the store I figured one of the four could help but guess not . That is just one more reason I always go to AutoZone .

Coming from pennsylvania !Friendly staff broke down in virginia and they helped me get the parts i needed to get back on the road asap! Thanks guys for all your help !

They have good parts and products. Glad they exist, but something not quite right at this store. Dark lighting and impersonal, grumpy staff. I use them as a last resort.

Candi, my Advance Rep, provided the best Advance experience Ive had in recent memory. She was very cheerful and knowledgeable. She assisted in acquiring the best possible deal for my particular project and up-sold a fantastic special on Brake Cleaner. I wish this Advance was the closest to my home.Thank you again, Candi. Youre awesome!!!

Very helpful

Quick and easy parts

Fantastic the help u get an knowledge in a split second great job 👏

It was fine. Would have been better if I could have bought them on line and gotten the 20% discount. Unfortunately didnt happen that way but the clerk put them on for me so not complaining.

Walked in and saw one associate in the back of the sales floor... I could hear several people in the back laughing... I walked right by the guy on the floor putting on stock and he never acknowledged my presence. I then stood at the counter for 10 minutes and was never approached... I left and went to AUTOZONE ... they at least cared I was there... very disappointed.

Good

Outstanding store. Great staff. Among the most knowledgeable in the area. Easy to order and receive parts if necessary. Good variety of parts on hand as well.

New battery needed. Good price, installed, old battery recycled. Great service!

The customer service here is awful I have called twice first time I was asked to hold for 10 minutes the second time 16 minutes and the sad part is I can drive up to this store from 5 minutes away and the staff will be outside smoking or not doing there jobs how do you run a business with people who dont want to help

Had what I needed

Had to get 6 batteries for a golf cart. They had 2, they got the other 4 by next morning. Great service!

Very helpfully service from Levi

All ways give the wrong parts i would drive 200 miles past it to find Autozone

Dont trust the salesman always. I told him specifically a part I needed, I bought it only to have to take it because it was completely the wrong piece. The second person reentered the same info only to come up with a completely different part that cost over 1/2 less and him shaking his head saying I have no idea where he got this part from

Very friendly and helpful staff. Reasonable prices. If they dont have what you need they will get it for you.

The ladies here awesome and a big help. Saved me a ton of time and money. Thanks again!

All the women there are awesome to deal with. Great team

Always helpful and friendly.

Bad customer service. Every time I go in here they usually them give me the wrong part. I went in this evening after I had called to verify the parts were in stock. I got there and they said that they did not have one of the parts and the part they did give me did not fit. So I wasted about an hour of my time and gas for nothing, thanks guys. Go to auto zone your better off. Or at least until they hire employees that actually know what theyre doing. Wish they had negative stars!!!

The guy that helped my fiance had the audacity to talk to him about going to strip clubs, while I was on the phone with him and could hear their conversation. Not only am I absolutely disgusted I also feel very disrespected from this man. My fiance will not be returning to this store unless they can find employees who have some class.

I like Advance for truck parts. They have most of what I need and the staff knows its stuff. And you dont normally have to wait.

Store appears to stay busy but appreciate the knowledge of vehicle parts and maintenance and them taking time to provide you personal care.

Great service by employees who seem to care about your ride and safety.

Far from home in the rain and needed new wipers. Bought them here and they installed them for me!

Parts + accys. Cars and trucks good help from counter personnel

Called in to see if they had some windshield wipers and they told me yes. So i drove 25 minutes to get them and got there and asked and they said they couldn’t sell them they were special ones. Then I found wipers for 11.99 and they came up as 22.99, so you would think they would price match. NOPE. Charged me 22.99 a piece! Then I asked to have my wipers put on & waited 10 minutes for that also. Horrible experience & service. Very rude customer service.

Was not very friendly. Manager kept interrupting me. If not interrupting he was doing other tasks and not listening when I was explaining.

Excellent customer service. I didnt get her name but she was super helpful to me on the phone.

Always helpful with finding the right parts for your car

Easy too talk to service workers

Favorite place to go. They always always take great care of me

Very friendly service.

A good place to get parts.

Hes a great guy and really helpful..

Good products nice store and well organized

Great help .

The manager (mary)was rude when I tried to show my boyfriend a part and she told us we couldnt be back there. But mind you its right where the bathrooms was. Then she accused him of stealing something but it was a display box so it had nothing in it. O and the managers boyfriend tried to fight my boyfriend.

Employee Kelly Bell uses the business phone to call and threaten the woman he is married to along with her 2 children.. This man should not work here and is a total nuisance and drug addict! I will be contacting corporate about this ongoing issue!

Great Service 👍

Always willing to lend a helping hand unlike as Auto zone

Installed battery in my truck. No charge. Glitch with new cable end they sold me being too large for the new (direct fit) battery. But they resolved the issue.

Oil change deal going on

Great customer service

Good people and prices.

Kind of chaotic but the service was good

Very friendly staff

Auto parts store help isnt very knowledgeable needed a starter bench tested guy didnt no how

Appreciate their service

The guy I asked to help me wouldnt give me the time of day. Just left me standing there

Always a really long wait to the registers

I work here!

They were very help.

Great staff

Great help

Kind of slow but they are alright

Great manager

A bunch of rip off about refunding

Salesman was knolagable

Super.

Helpful

No.

Good shop