Great guys. Very knowledgeable. Had exactly the part I needed at a very reasonable price. Highly recommend this yard for salvage parts.
Hate to say if these guys are truly complete idiots. Said they didnt have a part, its like he couldnt understand basic English. A friend goes by the yard and of course they do have it then tried to charge higher than their price online. He left without the part. Find a more knowledgeable and honest part yard.
Husband and I recently were stranded just outside of the West VA border for five hours. We struggled with the incompetence of a third party vendor to our Insurance Company who not only messed up our reservation, but our location. 160 miles from home and we were forced to have to abandon the help of our Insurance and rely on the help of a local Postman who requested help from his a friend who Tows and was 7 miles away. He took us to Staunton and from there Staunton Wrecking took us the rest of the way to RVA. They were very helpful, great conversation for such a lengthy trip, and quite relatable. We were treated respectfully and warmly as though we’d known him our whole lives. Couldn’t have asked for better people to come to our aide! Thank you!
After a tremendous dealership fail, my vehicle was towed to Staunton Wrecking. When I called Jason, he was the first person I had spoken to that gave me information about what had happened to my vehicle. He responded with the most fantastic service, enabling me to retrieve my car within a day. Above and beyond service, for which I am truly grateful. Champion, mate!
As a auto repair shop I traveled to buy a 3.8 kia engine from Staunton wrecking com... pd for it and put it in within a few days. they said it run great. in which it did! but a day later when the customer pick up the van. the motor when bad with a mile of driving it .... I called them back to let them know what happened ... and Jason took good care of me and honored there warranty! A++++ I will buy again !
Staff seems helpful to a degree, and willing to get a part they dont have. Each time I have called though I end up not wanting the part because of the price. In talking with others I am apparently not the only one that thinks prices are high. In my most recent interaction I was placed on hold, than apparently forgotten about. In trying to call back I could never get a hold of anybody. While it wasnt a big sale by any means, it did cost them a sale and resulted in a bad review.
Highly recommend. Helpful ownership and staff. Good prices. If they dont have it they will try to find it for you.
Cant express how pleased we are with Staunton Wrecking. Work van was stuck in mud behind house, they came, checked it out and got it out. On a Sunday night too! Jason was friendly, professional and quick! Highly recommend!
Called on Wednesday to buy seats for my truck. Gave them my contact info and let them know I would be there either Friday morning or Monday morning to pick up. They said they would have them pulled. I took off work Friday. I arrived Friday morning after a 2.5 hour drive and they told me they went to pull the seats and they were gone. They never let me know. The gentleman seemed apologetic but I still lost 5 hours of my day and a days worth of income to be off work. Very frustrating. Gave a 2 star instead of a 1 star because at least they seemed apologetic.
Super friendly and very helpful! Awesome payout for my vehicle that was totaled.
Been going here since I was a little girl with my grandfather.
Mike went out of his way to be helpful. He was very pleasant and a joy to work. Jason was also very helpful in assuring me they had the part I needed. After calling and speaking with Jason he said it would be about 10 minutes. Once i arrived a few minutes later Mike was there with my part. Couldnt ask for better service!
Last night I had a difficult towing situation, with a vehicle in a ditch lined with trees, next to a thawing, wet, grass yard. Staunton Wrecking came quickly and arrived at their estimated time. Jason was professional, courteous, and reassuring. He was able to get the vehicle out quickly. The cost was affordable, and more than fair and reasonable. This was by far the best experience I have had with a towing company. I would trust them with anything, any time, day or night. I am will without a doubt always going to use them in the future. Thank you!!!!!
Good prices and good customer service
Guys were really nice and professional, women behind the counter was rude. I didnt complain to her that she took almost 4 hours to get back with me, left me a 2 hour window to get there. Last time I got a part it was waiting for me, thought the same this time.
My fiancé and I were in a wreck a couple weeks ago that caused my car to be partway down a ravine. Jason did a great job of pulling the car back on the road. He did a test drive and made sure to help us secure the bumper before leaving. When I had trouble contacting the other party’s insurance company, he also promptly forwarded me the information I needed to file a claim. Would highly recommend!
No words can describe the wonderful experience with Staunton wrecking. Where do I start!! My family and I were at a local lake for my sons baptism, our Pastor asked for me to assist so I changed in the washouse and left my clothing for about 10 minutes. Someone stole my keys and left us stranded. We had to be towed home and Jason, like an angel, is there in about 15 minutes to take care of us. He and his family are paying it forward!! What a tremendous blessing!!! I will recommend his services to everyone I know!! Thank you Staunton wrecking for pushing back the darkness and shining your light!!Rod
Jason was great. I needed a tow from a national forest road, which was definitely out of the way. He came out quickly and did a great job for a really great price. Thanks
They Staunton wrecking crew is professional and quick. If no one else has it they do.
Knowledgeable staff, good parts, fair prices. Would recommend to anyone who needs the right part the first time. Been doing business here for many years
Parts have been good in the past but very rude on the phone. I was hung up on the last time I called.
They have been superior in their service had Rocky start but went above and beyond to fix and get all parts we have needed.
Jason is the best ! He came out quick for roadside assistance on a Sunday! He took the time to help me find the tow hook for my BMW and took great care of the car !Took it to repair facility and filled out all paperwork for me !!Id highly recommend his team to everyone !!Stan
Great place, a lot of makes and models, and always standing behind first responders.
Wonderful customer service. Jason was great to work with!
Called in looking for a rim for my car. I was transferred to Jason who was extremely helpful and gave me a very fair price. Great customer service.
Great place to get your Parts
My sons car broke down in the middle of the night last night and after valuing over 10 tow companies, two came out and told me they couldnt help me, while the others just said they could help. When I call Staunton Wreckers, I was just about a mess at this point. Jason was kind, did exactly as he said, on time and without a scratch. He made a very stressful night, finally peaceful. I will always return to them!!! Thank You!!!
Since my last visit two yrs ago, they have done a 180. They were very helpful and quick to find what I needed.I will always check with them first.
Lied about prices over the phone so long story short been down there 4 times for two relays that was told over the phone would only a couple dollars! First time they gave me totally wrong a thing for 30 was told if it wasnt right I could return it. Well It wasnt right so I tried return it then was told I couldnt get a refund but they would find me the part. So then I go to get the right part and the guy gave me 1 relay. And a 10 refund when day before he told me I was suppose be picking up 2 relays and a 10 refund and he tried charge me 20 for the other keep in mind to begin with they are only suppose to be a couple dollars!!
Pretty much find all we need there.
Hard to find parts SWC got them
They have always been very fare to me. And have a good inventory.
Difficult for me, who has never been there to locate with Google maps directions. I was just picking up some parts for a friend. The employee who waited on me was brusk and not very friendly. Just pushed the part at me ans said have a nice day.
Good prices, on time with the tow job, and friendly.
This place is awesome!!!Fixed me up and saved me hundreds!!
Good used parts cars and trucksNice people helpful good prices
Good selection of used parts. Very competive on New prices.
Good team offering good service. Will use again.
Got exactly what I needed without the huge price tag
The staff was very polite and helpful.
Good to deal with. Fair people. Jason is the man
Friendly and very helpful. 🙂
Has always gave a great price. Cheaper then the rest.
Purchased a transmission from them went bad one week later took it out jason states he will order me one to replace it i have been waiting 3weeks for a new one still no trans so i ordered one from somewere else and ben trying to get my money back and he has yet to make it rite he screwed me and my company out of a fortune do not buy from them
Great prices, excellent customer service!!!
Quoted me a price went out to the yardwith me and found just what I needed at the quoted price
Got the part I needed and a free computer check and SRS light reset.
They usually have what I need, If they dont have it used they can find it new and cheaper than auto stores sometimes
Perfect
Very Very Helpful and Friendly
I was actually up the road from here at American Mini Storage.
Friendly people to work with
The r right on everything u need
Has very fair deals
Great service
Great
Rude