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Big Lots
390 Cooley St, Springfield, MA 01128, United States
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Big Lots
Comments
M
Review №1

Fast service great customer service bought a mattress at a good price.

An
Review №2

Love the store, have goodies like jellyfish and yams, cheese

De
Review №3

Good selection of everyday merchandise. Friendly staff.

An
Review №4

Great store in the 16 acres community.

Ki
Review №5

This store is really empty a lot of the time. I’ve visited since May and it hasn’t really been well stocked.

Th
Review №6

I went shopping for some Christmas things, garland, ornaments, pot holders and found most of what I wanted. Some things are not in yet as its early. I bought a throw for a friend as a gift at a great price and its so soft. At this time every year I buy my slippers. Two pairs, one for winter and one for summer that are super comfy and last me till the following year. A little tradition for me. Store is clean, staff helpful and health safety in place. I will be going back in a few weeks if or when I get a coupon for more Christmas decor.

AL
Review №7

I went for the first time and its very nice big parking lot and good customer service actually I had a problem looking for a item and the helper Jorge Lopez helped me fast very polite person and respectful never seen no work with such big heart . Keep the good job

Ri
Review №8

Cleaner store than most I have been in

By
Review №9

Soraidei sales associate was on point with her hospitality and Store manager Mechelle was also very awesome! What a wonderful experience

Ky
Review №10

I love coming here. The deals on a big jar of coconut oil might be one of my favorite things in the world. The workers are very nice but they usually only have 1 cashier whenever I go. Its a bit slow. 2 would be nice

Ri
Review №11

This location is the worst store I have ever seen in my life. NEEDS to have cleaner shelves nothing is in order. No up keep. Not worth the visit. Poor store and regular price items

Ju
Review №12

I got everything that I wanted and a few things that I did oh, probably due to their spectacular advertising. I would definitely come to this store for any kind of necessity for your home or outdoor living needs. Enjoyed every minute and will return

Ti
Review №13

This biglots store use to be my go too store but lately there is less and less peoduct in the store Wich is very disappointing!!

An
Review №14

Great store good prices and big lots rewards card good discounts and coupons

As
Review №15

Dear Yamarie,Customers are your priority. We shouldn’t be waiting to check out because you have to answer someone else’s phone. You don’t know who’s phone it is and your main focus was getting the phone to your other employee when it wasn’t even work related. I’m highly disappointed at the actions of this stores employees. Never ever have a good experience in this store. You can see the laziness as you walk through the dump.You should have been trained better.That is all

Ch
Review №16

Cashier was very friendly and quick. We had a conversation about Halloween decor I was purchasing and other items in the store. Overall a pleasant experience.

St
Review №17

One of my FAVORITE places 2 shop... very friendly nd super helpful staff!!

Le
Review №18

Did an online order the cashier had no idea what I was talking about. This is after I waited 20 minutes for a second cashier to show up to help me. She called for the manager 4 times before they came over to help her. Whats the point of doing online ordering if I still have to get it myself from the shelf!?!?!?

ro
Review №19

Employees were very friendly and helpful. Asked too if I needed any assistance in finding anything specific.

Ju
Review №20

The food was so good and the experience was amazing. I will go back.

H
Review №21

Good place for us the locals,😉

Da
Review №22

You never know what gems they have marked down until you walk through the door. Highly recommend frequent visits here.

ca
Review №23

Great place

LN
Review №24

I live around the corner from Big Lots, and Im not a regular customer. However, today I had to go! The store was clean, somewhat fully stocked and Patty the cashier was very professional and polite. Refreshing considering what we are dealing with.

Th
Review №25

I was able to get in there and find what I needed and quick customer service.

je
Review №26

Great deals helpful staff

Be
Review №27

You have to make sure you look at every expiration date on there because they do sell expired food. Got some shakes the couple ones that I grabbed were fine the other ones had expired six months before. Really disappointed

Mi
Review №28

For a discount store prices seem a little bit high

Is
Review №29

I was very happy with the service and I got an discount because I am an essential employee

De
Review №30

Clean well organized. Had to wait in a rather long line to check out. Only one girl at the counter.

Ty
Review №31

Love it. Nice and clean

Br
Review №32

Today was a very good day at Big Lots. I find your front end managers always go out of their way to help. Today I was unable to find my fathers favorite candy. Hes 95. Unable to find the last bag, but was gracious and apologize. Always a pleasure to shop there. Thank you.

Ca
Review №33

I did love it very nice people

Ja
Review №34

Yessss....quick stop for animal and persenal supply..

Ma
Review №35

Had terrific sales going on.

St
Review №36

Large variety to choose from. Furniture and household items

Ju
Review №37

Great customer service

Ru
Review №38

Good price. Clean

El
Review №39

This place is great! I got my yummy snacks for my kids! Cookies, Chips and some juice. *Slurps*

Sh
Review №40

Love this store...prices are reasonable

Ju
Review №41

Worker named Dawn was fantastic, knew were everything was . Didnt make me feel like i was bothering her. Great worker. Price was good, very clean. Pleasant experience

Te
Review №42

Big Lots is easy to get to, with plenty of parking. Everytime that I am there, the store isnt overly busy. Ive gotten cards, pillows, socks, food plus more. Enjoy looking around!

Ni
Review №43

We purchased both our sectional and gazebo from this location and SOOOO HAPPY WE DID!!! We love our new furniture but MOST of all, we LOVE the service that was provided by Alan the manager. He went over and BEYOND the call of duty to assist and complete our purchase!! Bar none he provided EXCEPTIONAL World Class Customer Service!!

Bi
Review №44

Always find good deals and neat little odds and ends.

Ar
Review №45

We were able to find a TV stand in stock that allowed the TV to be mounted. The employee was extremely helpful.

mo
Review №46

Great deals

Ja
Review №47

Although this place is not always very clean it is so easy to find what youre looking for they havent changed the sections where things are and after a few times of coming to that store you begin to remember where everything is and it ends up being an in-and-out trip after a while. I have never waited more than 5 minutes in line and the staff is very nice and helpful. This is definitely my go-to Big Lots.

Ve
Review №48

Its not bad... It was better before the redid it. There is more furniture but it seems like there is less stuff than there were before. The other big lots around seem to have more.

Lu
Review №49

I love this store!

Je
Review №50

Nice prices...love it

ro
Review №51

I stood in line too long and only 2 registry whats open

Al
Review №52

Is whats good

Jo
Review №53

It is fun shopping there because they have a little bit of everything. The thing that I do not like is that all the stores have different things. Other wise its ok in my book.

Ci
Review №54

Newly remodeled and boy did it need it! I appreciate how clean and well organized the store is now. Prices are very reasonable and the aisles appear to be a bit wider as well. I will routinely add this store to our shopping locations.

Pr
Review №55

Its very reasonable and the prices are good

Ma
Review №56

Very helpful.

Ke
Review №57

It has bedding that is okay, but a lot of their small appliances are not worth the money

An
Review №58

Easy in and out. Lots of stuff you may want here. Solid couches and chairs also. Nice staff and clean, especially after the new renovation.

Lo
Review №59

Clean . Well lit . Found what I was looking for

An
Review №60

Outstanding customer service. Very friendly and accommodating staff, 5 stars all day!

pa
Review №61

Love this store they got good prices too

Ju
Review №62

Good place to find some bargains mostly on food furniture. They dont have a good supply of products so if you going to shop for an item you better of calling to see if they carry it.

So
Review №63

Good prices.

ju
Review №64

Very good prices, pretty good inventory and quality items

Lo
Review №65

They have lots of interesting garden decorations.

El
Review №66

I found the most beautiful curtain tiebacks- tassels for my bedroom. They sell many wonderful items for your home, including şturdy looking furniture.

AP
Review №67

Looking for school supplies or a list of school supplies for a certain grade but didnt have the list or not alot of school supplies.

Re
Review №68

Always enjoy shopping here. Lots of constantly new merchandise. Nice staff as well.

Ma
Review №69

Still one of my favorite go to.

Ki
Review №70

Some good deals

Ta
Review №71

Great Deals. Staff is very friendly.

Ca
Review №72

Lots of great deals

Bi
Review №73

Great prices on certain things

Ma
Review №74

I really dont go here picked up two dog beds but its not my kind of stool to shop its not a please. Encourages me to continue shopping now there

Br
Review №75

Had a great deal on chairs for outdoors!! Score!!

Ja
Review №76

Good laid back place

Ma
Review №77

Great prices, quality stuff!! Awesome service!!! Always extremely helpful!!!

Le
Review №78

I always spend too much money when I get to Big Lots. Prices are so reasonable.

De
Review №79

Five star rating is because of the cashier named Kathy. She was awesome!

Ma
Review №80

I loved big lots they have a very lot of nice things

Ka
Review №81

Prices are not that cheap. Ive found same articles way cheaper at walmart

Ed
Review №82

Good prices

Bu
Review №83

I fine allot of stuff at a more than reasonable price

Mi
Review №84

The prices are great and better quality items.

Od
Review №85

Good customer service.

Su
Review №86

Store has been remodled. larger with great buys. lots of new items.

Va
Review №87

Good place for lots of shopping.

Wi
Review №88

They have some pretty amazing deals on a good variety of things and the staff is always helpful.

Ke
Review №89

Very good prices but hit or miss on what they stock.

LE
Review №90

Always find great bargains and the staff is always very helpful.

Ja
Review №91

Terrific

De
Review №92

Em is an amazing worker. Kind, helpful and efficient.

Ke
Review №93

Slowest service of my life.

Tr
Review №94

Big Lots has some of the best clearance deals you can find .I stopped by at least twice a month just to catch the deals

Th
Review №95

Good prices. Found things I didnt expect there. Hostess cupcakes outlet.

cr
Review №96

This store is the best. All the associates are very polite and helpful.

Li
Review №97

Public bathrooms are clean and people are pretty helpful.

ch
Review №98

Great selection of items and goods, prices are so reasonable that youll spend more then you plan to...here its a good thing!

Ma
Review №99

Awesome Blessing, the staff very polite and helpful.

Da
Review №100

Good place to find regular and unusual items at low discount prices.

Information
69 Photos
100 Comments
4.2 Rating
  • Address:390 Cooley St, Springfield, MA 01128, United States
  • Site:https://local.biglots.com/ma/springfield/1265?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 413-782-7300
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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