I had a great experience here. I contacted them to replace the mattress in our guest bedroom, and they quickly pointed me to an option that fit my needs. They also delivered to my home. The delivery guys were great.
This is my second experience shopping with these folks! The first time, we helped my father-in-law purchase a new mattress. They were VERY patient with him and delivered everything as promised! We recently returned to buy a complete new set for ourselves. The staff is on it! Very educated on every item in the store! Great experience! You have gained another loyal customer!
Well, super disappointed. Went in to buy a mattress. Found one. Was going to drop a couple grand. Was told there was one on truck scheduled to be in on Monday with our name on it. Was told we could come pick it up and pay on Monday. We called at 9:30 Monday and they had sold it to someone else and it was going to be weeks before another is available. We were told they dont hold without cash down. We would have put cash down had we been asked too. Spent a ton of time looking and had finally found one. Now Ive got to make another trip to town and wait even longer.Changing to 4 stars. After speaking with the manager, Brian, again they were able to get our mattress within the week. Much more acceptable. I feel like he went above and beyond and did everything in his power to correct the issue.
Good retail store. But we have been waiting almost 3 months for a serta bed. Not the retailers fault. The manufacturer is that far behind. The manufacturer is not giving good info to the retailer for delivery time. So be prepared for a wait if you buy a serta.
Nick, Sales Associate, was an amazing help! He patiently answered all of our questions:) There was no pressure. We were given the time to think. We could not be more pleased with the service. We are excited about our Temperpedic!! Thanks Besutyrest for making our shopping experience a positive one! And thank you Nick for sharing all of your wisdom and knowledge!!
Bought a mattress for over $2000. Was told it would be in on the truck in a week. Its been almost two weeks (actually purchased on Saturday 3/6 not 3/10)and still no mattress. Call to ask about it and was told they didnt have an answer for me and it will probably be the to four weeks. Dont but a mattress from here unless you plan to buy a month a head of t receiving it. I have purchased brand new mattresses and furniture and the maximum wait is usually a week. Definitely a terrible buying experience. I will not be a returning customer, and will advise others to look elsewhere. Thought at first, this was going to be an experience of Beauty, but it has now developed in a nightmare.
We went in looking to replace our old mattress and we warmly welcomed by Brian. He asked us what we were looking for, and we told him a queen size mattress and possibly an adjustable frame. Brian gave us both new and out going models to try. He was very thorough in his explanation of the differences between the different mattresses. I also had the pleasure to let the owner know, unbeknownst to me at the time, why I chose that particular store. I let her know I was impressed the owner was willing to handle the complaints firsthand. I would highly recommend this store to anyone.
Best staff, best beds. I spoke to EVERYONE in town that sells mattresses. Greg was far more knowledgable than the others. He listened to what I was saying and took me to the bed I ended up buying on the spot. I went from sleeping 4-6 hours at a time to getting the best rest I have ever had. I will never buy a bed anywhere else and highly recommend them.THANK YOU GREG!!!
We intended to only buy a mattress for our master bedroom but ended up buying them for each of our kids rooms because of the reasonable prices, high quality product, and great customer service. Gregg was fantastic; super knowledgeable without any pressure. Simmons Beauty Rest is also a big supporter in the community. They donated mattresses to Isabel’s House, the Crisis Nursery of the Ozarks!
Love, Love, Love Beautyrest Sleep Gallery!! Keith, Ursula, Greg, Brian, and others are the best! No pressure, true quality, honest people/friends. They treat everyone like a close friend! We have all Beautyrest beds in our home. We say our best purchases ever were our swing-set for our kids.....and all our beds in our home from here!!!! Highly recommend!!!
The employees were nice, but there was a screw up after screw up with my purchase and misinformation between everyone who works there. I got a bed in a box there. If you’re going to do that, save yourself the hassle and just order it online. It’s worth it.
After going to several mattress stores, looking for a mattress for our daughter, we ended up at Beautyrest. Our salesman was amazing to work with, taking the time to answer all of our questions, making recommendations based on what we wanted, but not trying to sell us more than we asked for, and even held the mattress at the store for us until our daughter’s bed arrived. Since then, we have also returned to buy a needed new mattress for our bed, and had the same buying experience. Beautyrest and their employees have earned a customer for life. We will not shop for a mattress anywhere else!!
Great service and prices. Love to shop locally owned business! Thanks for your help
My husband and I had a wonderful experience shopping for a new mattress. Nick Hurt was extremely helpful and knowledgeable. We will definitely be back and highly recommend beauty rest in Springfield.
I felt so comfortable when I walked into this Store. Brian and Greg were awesome, very knowledgeable n product and how to get a good night’s sleep. Love this Family owned small business.
KING SIZE - PILLOW TOP/EXTRA PLUSH /HEAD & FOOT RAISE Wi remote control03.19.21up to date reviewAfter 3 years we are still in Love with this bed! The mechanics work well.I turn around the mattress as recommended.If you like to sit on bed and work on laptop or watch tv, the bed dies start to get an I dent. So far when we switch it around it seems to fix it.But lately ~ we are having to turn it more often. I will call the store and check on thMy now 12 yo son wants one! We also bought two Queen mattresses.Queen SUPER soft ~ LOVED for year - Then It turned out to be too soft for female over 125 lbs, over 20-25 and with sports injury’s.The other Queen with pillow top andmid firmness is awesome!We had very good customer service at the store! And with Delivery!original review: My husband & I are in our 50’s now. He has had back surgery and ha s sleep apnea. I have been injuries from life being an athlete & car crashes. The couldn’t have been more helpful.I tried every mattress! Asked every question! Came in three different times. Forget the gentleman’s name, very knowledgeable. We ended up getting a bed that raises and lowers.Did not know how helpful that would be for us!! And since we loved that mattress so much we went Back and bought a bed for my daughter and my son. Thank you Beautyrest Sleep Gallery! We will be back!!
This was our first time buying a mattress and Gregg was incredibly helpful. He gave us the information we needed to make an informed decision on a mattress. He did this without pressuring us in any way. Gregg made this a very easy experience and we would highly recommend shopping with Beautyrest Sleep Gallery.
This is the second time we’ve purchased from them and each experience has been phenomenal. The person we worked with was very knowledgeable. Both times I didn’t feel any pressure to make a decision right then and there. And their prices were cheaper than other stores we looked at. If your shopping around for a bed don’t buy one until you stop here and see what they can offer you.
I bought a mattress for my daughter and am so impressed with, not only the mattress, but the entire staff at Beauty Rest Sleep Gallery. Their knowledge of mattresses, receiving a very fair price along with the courtesy of the delivery men, all led to a very professional experience with the entire process. So glad I chose to spend locally with people who care!
All of our mattresses have come from Keith and Ursula at Beautyrest Sleep Gallery. Their professional and knowledgeable staff are so helpful! My mom even bought several mattresses from them and they got them delivered to her 2 1/2 hour away! We love our beds and wouldn’t go anywhere else for a perfect nights sleep!
The staff is knowledgeable about the products. All they do is mattresses. Which is a plus. They also sell related products.
I went in to purchase a twin mattress at a good price. Nick had the perfect solution! I highly recommend this place!
I was very happy with the entire experience of buying a mattress at Beautyrest Sleep Gallery. Greg was very informative and helpful, and I feel we were treated very fairly on the price. I would highly recommend shopping here. Also is locally owned so would much rather shop here than a chain store... excellent overall experience
We bought a Beauty Rest bed 5 years ago at this store and had a very educational experience. When we recently decided to upgrade to an adjustable bed, we returned to our friends at Beauty Rest Sleep Gallery. We bought the best new adjustable bed, on the market.They made the process simple. Delivery and set up were free. We couldnt be more pleased.
Gregg was our salesman and he was great. Super knowledgeable. No pressure. Honest. Well come back to Beautyrest in the future.
Bought a mattress from here several months ago and still have nothing but great things to say about the experience and the sales people at the store. Anytime someone asks me where to go I always recommend this place. After shopping around a good amount trying to find the perfect mattress at a good price my wife and I decided to stop in here just to see what they had on off and we werent disappointed, the salesman was very quickly able to help us narrow down what mattresses we might like and he was a big help! We almost immediately fell in love with a beauty rest hybrid mattress and after wanting to try another store across the road, the store across the road had the same mattress over there but for about 400$ more and couldnt even beat or come close to the price we got at the beauty rest sleep gallery. We came back and bought the hybrid mattress and have loved it ever since. Highly recommend going here first if looking for a new mattress!
I bought a mattress, box springs and two very expensive pillows ..I slept on them two nights and decided I didnt like the pillows. I returned them within 48 hours. Yes, they had been removed from the original packaging. I certainly didnt expect for them to take them back, however, I was hopeful. I spent $69 on each pillow. They were not my cup of tea. I didnt know until I slept on them! Greg was super helpful and took them back. He reimbursed the money I spent on them. I love my mattress and boxsprings, and LOVED the customer service I received. I would highly recommend Beautyrest Sleep Gallery. Thank you to Brian and Greg!!
Beauty rest has the best customer service. I ordered online during this Stay in place order and the item was on my porch the SAME day!! Ursula and the staff go above and beyond to provide great quality products and service!!
I was just there and talked with Gregg Wilson. He was amazing! Excellent service, super low price, and dint try to sell me the most expensive mattress in the store. Highly recommend!!!
Outstanding experience from start to finish! My wife and I had been to many mattress stores in the Springfield area researching options, prices and services. What set Beautyrest Sleep Gallery apart from the rest of the vendors was the fact that they treated us like a neighbor and were locally owned. We felt right at home with Brian, the sleep consultant. We purchased a new Tempurpedic Pro-Adapt Firm and have loved it ever since. Delivery was as promised and the men were quick, professional and friendly.Definitely recommend!
I had the best shopping experience here! This is definitely a NO PRESSURE zone. The sales person was friendly, knowledgeable and honest. He listened to what my husband and I wanted and directed us to some options. We are thrilled with our purchase! I sleep so good now. This place knows their stuff. I really appreciated our sales persons knowledge and friendly nature. I highly recommend this place to anyone who is looking for a good nights sleep!
This place has a great selection, got exactly what we wanted at a good price and Greg was knowledgeable and very helpful. The delivery guys were great too! Would highly recommend shopping here.
The buying experience was great and Bryan was helpful and friendly. Had an issue with base not being delivered with all necessary parts, but they did return the next day to fix it. We are happy with our purchase so far.However, if you finance with them, DO NOT let them do so with Tower Loan. I have since read reviews about this company and plan to pay my loan off in full one month after purchase because this company is so horrifying. And, before I have even made my first payment, my experience with Tower Loan has been terrible. My first payment is due January 1, which is only about 2 weeks after I received the mattress. Thats fine, no problem paying it then - but no one has contacted me with information about HOW to make that paymen . It negatively reflects on Beautyrest because they choose to partner with a company of this sort.Additionally, I found out that although it was not offered to me as an option, they actually do partner with a different financing company but did not offer this option to me because I asked them to price match. Even though I have an excellent credit score, I got stuck with the predatory lender meant for people with sub-600 credit because Tower Loan charges them less fees than the other lender. Had I known that, I would have taken my business elsewhere.
Great products, people, and price.We stopped here first because of the stellar reviews, and we’re glad we did. I can’t imagine a better shopping experience. Knowledgeable no pressure sales, quality mattresses, and great prices. Delivered the next day (as requested), and even the delivery guys were exceptional. We have at least one more mattress to buy for our new house, and I’m actually looking forward to it!
Me and my girlfriend had been to 5 other mattress stores and we both felt we found the best place with Beautyrest Sleep Gallery! They are very helpful and some of the best prices around! Also very knowledgeable about their products!
We just bought a new Beautyrest mattress and the difference is incredible.The folks at Beautyrest Sleep Gallery were amazing to work with. Both times my husband and I visited the showroom, we were the only people present, which pretty much gave us the run of the store. The associates greeted us and made it clear that they were there to help, but otherwise let us explore the various mattresses on our own.We tested four or five within our price range during our first visit. When we returned, 3-4 weeks later, the associate that helped us not only remembered which mattresses we’d been looking at, but the price range we had discussed with the store’s ongoing sales. He also went out of his way to get us a deal on a better mattress than the one we selected—one that had come in since our last trip. Though this new mattress reflected an increase in quality, he honored the price we had in mind. The entire process was incredibly smooth, and our mattress delivered right on time.I can already tell I feel a ton more rested on the new mattress, which isn’t surprising considering how old our old one was.My husband is an introvert and I’m not sure he would have felt as comfortable testing out the mattresses in the showroom if there had been anyone hovering around us. The associates were there for the questions we had, helpful and understanding of the budget we had in mind, and let us do our thing until we were ready to make our decision. We didn’t overspend our planned budget by a penny. Stellar experience all around.
The staff was friendly, not pushy at all, but didnt leave you standing there either. They were there to answer your questions. Spent all day looking for a mattress all over Springfield. They were the best priced and did not high pressure you into a sale like the big store down the road that always advertises on TV.
This is a wonderful place to purchase your next mattress. Staff is very kind and knowledgeable. NO PRESSURE SALES. We have been shopping here since 2008 and have purchased 6 mattresses. Every time we enter the store we are greeted with a warm welcome and all of our expectations have always been exceeded. I will be a lifetime customer because they do such a great job at making mattress shopping fun and relaxing whether your buying a $500 bed or $5000 you get the same great service! A+++ shopping experiance! Thanks so much!
This is an excellent business! The staff is friendly, informative and not pushy. They gave us time to try out each bed and time to think. Fantastic customer service!!
I purchased a mattress here in May and it is the best mattress Ive ever owned. The customer service was amazing! I went looking on presidents day knowing I wouldnt need it for 3 months and no place to store it. They wrote down the cost of the mattress and told me to come back in and they would honor the pricing. Fast forward to May, different staffing and still the best experience. Very polite and knowledgeable and kept their word on honoring the price. I looked at almost all of the mattress stores in Springfield and even without the discount they have competitive pricing and the best services of them all. Plus, supporting a locally owned business is kind of a big deal! I absolutely love my new bed and very highly recommend Beautyrest sleep gallery!!
Greg was great to work with. He’s very knowledgeable and helped us make the right decision for a perfect nights sleep.
Expert help, took us right to what we were looking for, without a hard sell. Very, very pleased with the service and the product.
Very good to work with, very pleased with everything.Thanks a lot, to our salesman Brian.
I had went to 3 other stores near this one looking for the right mattress. I almost didnt stop at this store as I felt they would be expensive. But much to my surprise, I received a better price than any of the other 3 stores I went to. Brian assisted me with finding just the right mattress for my needs. He is very knowledgeable yet not pushy. He gave me time to try several mattresses at my own pace. Then, my bed was delivered the same day. If your looking for the perfect mattress at a great price, give this store a chance. Best decision I made.
We are loving our new bed and foundation from the Sleep Gallery! Greg was very patient as we tried the majority of beds and explained the differences to us.We probably also purchased the motion foundation (can’t think of the name) and it has been a real comfort and blessing. I will recommend them to everyone I can!
I went to several places before coming here and its by far the lowest prices. I received my mattress and box springs on Tuesday and absolutely love it! Customer service was outstanding both by the salesman and the delivery guys.
We looked at multiple places for a new mattress, headboard and frame. But none of the other places compared to Beauty rest. Gregg took care of us and was knowledgeable and great to work with from start to finish. The whole experience was wonderful, even the guys that delivered and set up bed did a great job In a day and time where customer service is desperately lacking this experience was a refreshing change! I would recommend Beauty rest to anyone..
From the moment we walked through the front door, we were impressed. Brian greeted us and listened intently to what we wanted. There was never pressure. It was an enjoyable experience. Delivery in ten days by the two nicest men one could ask in ones home.
My entire purchase experience from the very beginning to the delivery was spectacular. Unlike the other mattress stores I visited while shopping around, the salesmen at Beautyrest Sleep Gallery really listened to my needs and suggested the best mattress for me and not just the most expensive one on the floor. They were not pushing salesmen rushing me to make a decision, instead they took to time to make sure I got exactly what I needed.The delivery was fast and professional. They were on time and had everything set up in about 20 minutes. I highly recommend buying your next mattress from Beautyrest Sleep Gallery.
Brian was very helpful. Never felt pressured. We are still adjusting to our adjustable bed! But it is wonderful not getting up hurting. Would recommended Beauty Rest Sleep Gallery to everyone!👍🏼
My wife and I just purchased a mattress at Beautyrest Sleep Gallery and we were very happy with the buying experience. The staff was friendly, informative, and listened. We didnt feel pressured to buy and we felt like we got the perfect mattress for our back and bank account. Thank you! We will be referring everyone we know to you who is looking to purchase a quality mattress.
I have always been one of those people who struggles with sleep. All this changed after I purchased a BeautyRest mattress. Even my back pain went away. My only regret was not purchasing it sooner. Greg, the salesman who helped, was very professional and took extra time to really listen to what I needed to personally meet my needs! Thank you for your outstanding service and mattress!!!!
Very friendly and took care of all are needs!
We’ve purchased multiple mattresses from them over the years. They do an excellent job and have competitive prices. They never let us down. I highly recommend Beautyrest Sleep Gallery.
We visited Beautyrest Sleep Gallery while we were in the market for new mattresses and ended up buying them here. The sales reps here were exceptional, we enjoyed the shopping experience. The sales rep listened to what we were looking for and what our budget was and helped us find the beds we liked that fit our budget. Overall a very great job. Thank you.Edit: Just bought a third mattress for my home from Beauty Rest Sleep Gallery because we had such a great experience. Great job guys. Thank you.
I shopped around before purchasing my mattress and felt the most welcome here. Their customer service is excellent. Greg is the one who helped me, I really felt like he knew about his products and helped me find a selection in my price range and desired comfort of mattress. Not only are they great in the store, they delivered my new mattress in just a short few days and within the listed delivery time. The guys who delivered were awesome about making sure they didn’t scratch my walls, bed frame or anything else. They also took my old one away with no extra charge. Would definitely recommend this place to anyone.
From the time we entered Beautyrest Sleep Gallery until the new mattress was placed on our bed frame, the entire experience was very enjoyable. The salesman with whom we worked could not have been more helpful and non-aggressive and he was able to set up delivery when we wanted/needed it. The delivery crew was on time,the delivery men very pleasant and they seemed to enjoy their work. Overall, a great buying experience--I would recommend Sleep Gallery to anyone looking for a new mattress.
My husband and I had a fantastic experience here! Brian was super helpful/knowledgeable without being pushy. We found the perfect temperpedic mattress for us and love it. I would highly recommend Beautyrest Sleep Gallery!
Amazing customer service and the quality of their products is outstanding! I highly recommend This business!!
Mattress shopping can become overwhelming very quickly, we went here, due to the fact that we bought our last mattress here, and it was comfortable, durable, and affordable (10 yrs ago) . In the mattress world loyalty means very little, our experience has been frustrating and physically painful due to the mattress discomfort. The experience reminds one of telling a hairdresser to cut an inch and you get a foot cut off, meaning, we thought we had conveyed our needs to the salesperson, but evidently not well enough, and the excitement of getting a new bed has now been overshadowed with new aches and pains tossing and restlessness, never had, or diagnosed as well as how expensive this process has been.; 3 mo later update $1000.00 mattress has caused so much lost sleep and tossing/turning WHISPERING PINE MATTRESS is NOT worth the investment, was told to give it time, the bed will break in all at the cost of money and sore joints. as side note, told never heard bed could caused pressure point discomfort, well never had before bought this bed.
I had the best nights sleep Ive had in FOREVER and actually woke up without hurting for a change after getting my Great Lakes Cove Pillow-top mattress set from Sleep Gallery! I had planned on making Sleep Gallery my first stop in looking for a new mattress, but it ended up being my only stop because my salesman Tony was so helpful in guiding me to just the right ahhh mattress with no pressure and at a great price. The delivery guys were friendly and efficient in delivering and setting up my new set and taking away the old set for free to be donated. Thanks, Sleep Gallery, for such an awesome experience and for making going to bed something I look forward to again!
Great customer service, and great prices! Its nice to deal with a locally owned store. Beautyrest Sleep Gallery made the buying process easy.
My first purchase from Simmons Beautyrest Sleep Gallery was 3 years ago when I downsized. Going to every other store around, I found exactly what I wanted here. This mattress set was the most luxurious set I had ever been on and my family loved to lay around and talk on my bed. I knew when I converted a bedroom into a guest room that I would be heading back to Beautyrest Sleep Gallery. I found another perfect set which is just as luxurious as mine.
Everything from buying to the set up and delivery was great. We love the bed!!
The owners of Beautyrest Sleep Gallery, Ursala and Kieth, truly care about helping you find just the right mattress! And they have extensive selections to choose from.
Weve purchased at least three mattresses from Simmons Beauty rest over the years and will shop nowhere else. The service, quality and customer first-no pressure atmosphere keeps us coming back. Theyve been an upstanding Springfield business for many years giving back to the community in many ways. You wont find better service anywhere.
Other companies should take a lesson from these guys on customer service. We are thrilled with our new bed! The sales rep was knowledgeable and did an awesome job and the delivery was quick and easy. The whole experience was great! Thank you!
Fantastic place, great selection, great prices, and the best staff ever. Would not think of buying a mattress any where else.
Who would have thought a specialty store would have better pricing than a big box store? Better selection, better service... Weve had our mattress for a couple of years now and love it. Wouldnt shop anywhere else for a bed.
Very helpful, not pushy but very informed. They know their product. Would recommend to any one.
Friendly staff, excellent service! Definitely recommend!
The most friendly, most helpful customer service in town! I wouldn’t buy a mattress anywhere else.
My overall rating would -5. Mrs. James I would greatly appreciate to speak to you personally. Would be more than happy to meet with you and Greg. I chose your store due to your personal advertisements on TV. But the end rest with Greg left me in tears once at store and then on phone. I feel we should all meet in order for actual facts to be told. Thank you, Jan
Excellent customer service! This business is about helping first and doing the right thing.
Great prices, good selection, knowledgeable and friendly staff. Highly recommended if you want a comfortable mattress and speedy delivery.
They were friendly and really courteous.
We were looking for mattress for our two boys and looked at lots of furniture stores but luckily found Beautyrest! The staff was FAR superior here than the other sales-commission motivated neighbors. The staff here was able to explain how to care for my mattresses I bought and even helped me with some great mattress protectors to get a long life out of them. Highly recommend buying here and local with these awesome people!
Local, honest, and super patient staff. They were helpful on our adventure in finding a new mattress. Prices were a little high, but we wouldve paid it if they couldve done same day delivery.
Great customer service! No high pressure sales, just helpful.
Really nice guys. Great customer service. Looked else where first. Matrtress alone at other stores cost more than a mattress and base does here. Would recommend.
Great place!Very friendly and knowledgeable people, well be back.
Gregg is awesome. No pressure. Knowledgeable. Honest. By far the best mattress store experience and products in town.
So happy with this place. It was my first time to buy a mattress and they were very friendly and helpful. For a specialty store, they had surprisingly good prices, too. The best part was the free delivery in Springfield
My new Beautyrest mattress is awesome, very soft. The staff are very friendly, and helpful.
Great service and selection. Very pleased with our experience here. Looking forward to our new bed!
My wife and I have purchased two beds from Beautyrest Sleep Gallery. The store and delivery teams have been awesome both times.
Shopping at Beautyrest Sleep Gallery was the best mattress shopping experience I have had. At most other places I looked, I felt pressured to buy the most expensive model and every question I asked led to a sales pitch. It couldnt have been more different here. They worked with me on what was the best fit for me and were conscious of my budget the whole time.Everyone there has been very friendly and responsive any time I reach out to them. As an established local store, I feel like they are more concerned about building a long term relationship than getting a quick sale. Its also great knowing that shopping there goes back into the Springfield community instead of to some national chain.Im happy to recommend this store to anyone!
I purchased a mattress from Beautyrest Sleep Gallery last October. After sleeping on it for three months I can honestly say I haven’t slept this well in years. The buying process was very simple, low pressure and stress free. By asking me the right questions, they were able to lead me to the perfect mattress. As someone who has chronic back and neck pain, I am thankful for the time and attention Beautyrest gave to me to do everything possible to help me make the right decision -- even when the right decision wasnt the most expensive mattress in the store. Everyone was courteous and professional throughout the buying process. I recommend Beautyrest Sleep Gallery to anyone looking for a new mattress.
Great selection and quality of mattresses. Great customer service. Thank you Brian!
Great customer support, helped me pick out the bed best for me, love it
Great service from salesman who knew his products. Had a great first night on my new mattress, Thermopedic Cloud with that breeze feature worked great.
Went to 4 different mattress stores. They were; The friendliest, the lowest price and Brian was NOT pushy like the others, we appreciated this and was more than likely the reason we bought there. Thanks! Adam and Vikki Fink.
Love working with this company! The owners, Keith and Ursula, are always willing to help local businesses! We appreciate you!
Great salesmen!! Very good experience! Would recommend Beautyrest in Springfield to anyone needing a good mattress!!
Greg was awesome . He knows his stuff and didnt blow smoke at us. Even after finding a mattress at a different shop we came back and asked him what the difference was between the two (both were simmons beauty rest). The whole process was great and he didnt force us to buy the first day. When we came back 2 week later to purchase he was the same way and he wantef us to look at teo new mattresses in the store. Will purchase next mattress we need from greg .
Bought a bed to be delivered and then we had a personal emergency and couldnt afford it so had to return it. They happily refunded 100%.
Outstanding Service a pleasure to deal with!
The sign as soon as you enter is more than just words on a poster - Youre Entering a No Pressure Zone. A very nice man named Brian asked if I had any questions and I gave my no - not right now typical response (you know - to avoid a pressured sale like weve all faced at other stores). My husband asked a couple of questions, then settled on a bed that would have been considered a serious up-sell if that was the goal of the salesman. We never once felt like he was putting on his sales act/voice. It truly was THE BEST mattress shopping experience weve had! (well - its similar to the experience we had a couple of years ago when we bought our new bed from the Sleep Gallery) Did I mention we also received free delivery and haul away? We will continue coming here, but we dont expect it to be soon as we trust the business and the quality it represents. We definitely wont shop anywhere else when it does come time to replace beds. You shouldnt, either.
Knowledgeable staff that answers your questions in a pressure-free environment. I love my mattress!