Scott was Avery helpful and found us the perfect mattress! As well as helped us get the best deal possible! Thank you to Scott!
Great friendly service very pleasant experience. Comfortable beds had exactly what I needed will go back and recommend highly
The salesman was very friendly and knowledgeable. Our mattress buying experience was excellent.
Great experience no pressure. Had great selection and reasonably priced mattresses. Would recommend to anyone looking for new mattress.
Good price and service, delivery was fast and easy.
Mike was patient and helpful with meeting our specific mattress needs.
Im on the larger side but my wallet isnt. Luckily mattress firm was able to work with me on a budget and find a great mattress. Unfortunately the 1st one didnt work out but since I was within the 120 days I was able to swap it out for a different one. Just had to pay the difference (not much of one $ wise). The gentleman there was kind and let me describe exactly what I wanted.
A lot of beds go on clearance for 50% off which makes everything a steal. Imagine getting 2100 off a $4300 bed. Mike was good, made sure to give us plenty of options, and we got everything half off from clearance luckily. Delivery to the residence is free, which is always nice.
Great experience Wasn’t pressured into buying something I couldn’t afford and had lots of great advice highly recommend
Very professional and down to business. They dont try to push anything on you but give you exactly what you want at a great price. Quality is top notch!
Scott Hurt gave us top notch service, answered our questions throughly and never made us feel like we were a bother. He got our sale, any future sales we may have and we will definitely refer friends and co-workers.
A lot of good prices on name brand mattresses...worth the drive no matter where your coming from...sale associates are real knowledgeable at what they do and are also very friendly...very satisfied with the whole transaction...thanks for everything...
Mike was fantastic, patient and helped us make a great decision. So pleased to do business with a company that wasn’t pushing us to make a decision.
It was easy to buy a mattress and get the best deal!
Great service and friendly salesman Scott gave us a great deal on 5 mattresses.
Always enjoy doing business with Mattress Firm. Purchases are easy and straightforward. Scott was knowledgeable and friendly to work with. Mattresses are not a one size fits all, and these guys always know how to help. Items to be delivered and set up in two days, and theyll haul off your old mattress at no extra charge. Shopped around at other furniture stores that want to charge more for a lesser quality mattress. Cant say enough good things about them and can hardly wait to get some good sleeeeeep!!
Went in to look at another mattress. Because I heard it was comparable to the purple bed. The sales person was very honest. Just glad I went there. Gave me the same deals they offer online.
Nick was extremely friendly and helpful while my mom and I shopped for a new bed. He was knowledgeable about the products and made every effort to get us set up with what we needed! The facility was also very clean and organized. Highly recommend when searching for a new mattress!
Making my way down mattress mile and this was my last stop. Price checking and testing different mattresses available locally, I ended up finding the best service here! Our salesman was professional, laid back, accommodating, overall great to work with. Im pleased with my experience here today and Im so excited to have finally purchased the right mattress for me. Thank you Mattress Firm. Thank you Mr. George.
Mike was very knowledgeable and very patient. We cant wait to try our mattress
Michael treated us right! Made our experience for Willard Fire easy and gave us a great deal. We are very thankful!
Mike was great! Answered all my questions, was very informative and got me the best deal possible. If you are in the market for a new mattress or adjustable bed I highly recommend Mattress Firm.
They were great, no hassle over the price, very reasonable. Very friendly. The manager was awesome. Will recommend you folks very highly to everyone. Thanks so much.
It was great. No pressure. Good prices. It couldnt have been any easier
It was a very nice place and they have some really nice mattresses some of the ones I laid on I did not want to get up and the people there were so friendly and helpful I would definitely recommend this place
This couldnt have been an easier purchase- all of our needs were accommodated regarding ordering and delivery without question. Will never purchase from here again!
I had a such an excellent experience buying 2 mattresses from Mattress Firm! I was met with a friendly smile and an attentive listening ear. I was helped in a professional way and I got a very good deal!!! I will gladly recommend Mattress Firm to anyone who need help to buy a comfortable mattress!
Scott was very informative, helpful and easy to talk to regarding our concerns and needs. Thank you and our son is so very happy!!!
Quick and easy. Pretty reasonable priced. And good quality selection and service.
My gosh!!! I had the best experience here!! My mom and I had just come from Sofa City and not one person even wanted to help us! But we came here and i found a mattress and got talked into way more than I wanted to pay but I don’t even care because we had been searching all day long and to leave with smiles so it was worth it. Very happy. Give Scott a raise!
Scott was a huge help. He could see i didnt want to waste time trying out every mattress in the store & quickly found me exactly what I wanted. He was very knowledgeable & got me a great price!
Mike was very helpful. We told him about our needs, asked about the difference between foam mattresses and hybrids, and asked for a mattress that worked with a platform bed. We could tell that he knew his mattresses! He helped guide us to the best choice for us and our mattress will be delivered in two days. He was polite and informative, but no pressure. I encourage you to stop by Mattress Firm, talk, and try out a few. It worked for us!
This was my 3rd mattress store that I visited. I was needing a King size mattress for me and my wife. The Sales person was very knowledgeable and extremely helpful. He was able to answer all my question and made me feel comfortable with my purchase.
The product i wanted wasnt in stock, waiting on a direct ship notice about when it would be shipped.
Scott was awesome, and super legit. Very excited to have a new bed after a decade.
Im not a hundred percent sure I like my mattress completely right at this pointbut its only been 14 days !They definitely give you a decent amount of time to figure that out.Scott the salesman has been a gentleman.I have discovered a lot of information in regards to mattressesdefinitely definitely do your homework.
My husband and I were long overdue for a new mattress. We kind of knew what style we wanted when we got to Mattress Firm, but the staff went above and beyond to help us find the perfect fit! Mike helped us, and helped us get the most for our budget! It was a quick and easy process and we are appreciative of the great care we received.
Mike did an excellent job helping us find a mattress. The process was quick, easy and we found exactly what we were looking for. We will go to Mattress Firm again next time we need a new mattress!
Hard working guys that get the job done. Took them 3 30 min to move two old mattresses up two flights of stairs and assemble the frame and set the new mattress up. Super happy with my purchase and their hard work!! 10/10 recommend
Honest practices and great customer service
Scott Hurt was the most knowledgeable mattress person I dealt with! I went to many places and online! He made my decisions so much easier! Very professional and listened to my needs! Highly recommend!
We were shopping at a big box store for a mattress when a fellow customer came up to us and shared his recent experience at Mattress Firm. We headed straight there and found exactly what we were looking for and received excellent service from the instant we entered the store from the friendly wave as we headed out the door with our receipt in hand and the perfect find on its way to us at an awesome price! Thanks to your store and that stranger that shared his experience with us! Jordan was an excellent associate and made us feel very comfortable as well as appreciated as a customer.
We were trying to find the best store to buy at. We wanted to visit many different name brand stores. Somehow we drove straight to Mattress Firm and was very surprised to find all the best companies in one store. We told Mike what we wanted and what we needed and made a super deal on a great mattress. How easy was that?! Thanx guys see you Friday for pickup.
The store manager, Mike, helped us find the ultimate mattress for us. He was very knowledgeable about the differences in two of the top sellers. We came in wanting to try out a Purple mattress. We tried all 4 of them and then he showed us the equivalent of a more traditional mattress in the Tempurpedic brand line and we fell in love with the Tempur-Proadapt Medium Hybrid for our California King bed frame. He threw in two Tempurpedic pillows and a top of the line mattress cover; soon we’ll be sleeping like Kings in a palace!! Mike is an outstanding salesman and we are two very satisfied Mattress Firm customers, for the second time in a row. Our last purchase was a Stearns & Foster 9 years ago in a queen size which will be our guest room bed as it’s still in excellent condition!!
I went in there and thought I was at home when I lady down on there beds
Mike is the only guy in town we will ever buy a mattress from. Its good to know that EXCELLENT COSTUMER SERVICE still exists. Thanks Mike!
What a great place to buy a mattress. Mike got me a $4000 dollar bed he found on clearance for $2000. He also cut the price of a mattress cover in half. If you need a new bed this is the place to go. Thanks Mike
Scott was very courteous, knowledgeable and helpful. Made buying a mattress easy.
Scott was extremely knowledgeable and helped us immediately. He got us exactly what we needed and gave us his full attention.
Micheal was very helpful in finding the right mattress and working with us.
Overall great experience. Scott was very helpful and his excellent product knowledge was instrumental in guiding us to purchasing a setup that suited our needs. Would recommend to anyone looking for bedding to consider Mattress Firm.
Mike did a great job. Very knowledgeable. Would recommend he seemed very sincere. The only issue I had was I wanted delivery on Tuesday and he couldn’t do it until Wednesday. Nice job MG.
Easiest experience Ive ever had buying something. Walked in told them what I wanted and how much I could spend. 20 minutes I was leaving Happy with a new bed for my wife and I and for my daughter still under budget for what we planned on spending for just ours!
We had a great experience at Mattress Firm! No pressure and the salesman was very informative and helpful.
It was a very positive experience, great customer service, I dont know how it could have been any better.
Smoth process on purchase 0 percent for 3 years for mattress only
Excellent service, attentive yet not pushy! Easiest mattress purchase experience I have had!
Very helpful salesperson. We told him what we were looking for and made very good suggestions for us. Very pleasant and knowledgeable.
Mike was very friendly and knowledgeable. He took the time to explain all aspects and features of the different models. He was also patient with all of my questions. Best of all, there was no pressure to buy. Over all a quick process.
Excellent service!Cant wait to get my new mattres delivery!Excited 😄
Mike knows his stuff. Really worked with us. We appreciate all he did to get us a great deal. Thank you very much! Will do business here again.
Great service, the store clerk doesnt mess around is great at multitasking with tons of people there, Very pleasant person and great help!
I went into the store knowing I was looking for a mattress but not much more! Scott showed me the perfect mattress for me on his first try. No one tried to upsell me or get me to buy a bunch of add ons, just exactly what I needed. On top of that, he got me the best deal he could. Great experience here!
Went to check out the Purple Mattresses and ended up leaving with one. Scott answered all of our questions and was a pleasure to deal with.
Michael was extremely helpful and made the whole process so easy. 10/10 would recommend for anyone looking for a new mattress
The salesperson was friendly and not pushy and found us a good quality mattress within our budgets. Their delivery and old mattress removal service was an added bonus especially since we live on the fourth floor.
Very nice store, knowledgeable people and would definitely recommend it!
Scott was a great Person to work with. No pressure, look for the best deals for us and made us feel comfortable
I would recommend this company because not just because of of priceor selection but also the sales staff. Very knowledgeable and a no pressure sale. Took me a few trips into the store but finally made the purchase.
Very helpful sales person, knowledgeable and able to answer all my questions. Although I originally planned to buy on line, I got a good deal on the mattress that fit my needs so I bought at the store instead.
The sales agent was very helpful, and knowledgeable about the product. Product availability was excellent as they will deliver in a few days.
Scott did a great job. Was in and out in under 30 minutes. My new mattress is arriving soon.
Best people friendly nice helpful
Salesman was very informative, generous. Great service. Excited to get our new mattress in a couple of weeks.
We had excellent service and were very pleased with the friendly, professional, courteous and efficient experience. We would definitely recommend Mattress Firm to others.
Found what we were looking for with help. Great service!! Great experience too! Thank you!
Found a new mattress cover that suited needs well. Staff very helpful.
The staff was friendly and knowledgeable and the showroom was clean. Cant wait to sleep on our new mattress!
Mike was very informative and professional. Cant say enough good about the entire experience. Will definitely recommend Mattress Firm to everyone I know and send them to Mike!
Staff was friendly and very helpful. Helped us get the best deal possible while also being polite and not overly salesman pushy.
We are repeat customers — I believe this is our fourth bed purchase from Mattress Firm. Michael is great to work with We now can ‘rest easy’ knowing each room has a wonderful bed!
Purchased a beautyrest mattress today. Jordan @ the Battlefield location in Springfield Mo was so helpful and kind. No pressure sales. Will be suggesting Matress Firm to anyone looking for a new bed.
Bought a new mattress and box springs. The staff was extremely helpful and not pushy. Have bought from them before.
Mike is awesome, he went out of his way to help us find a bed in our price range, good dude!!
Super Excellent service and it was so easy and quick to find our mattress! Definitely recommend:)
Mike was very helpful helping us find a mattress that worked for both me and my husband. He threw in a mattress protector and an amazing pillow and delivery free of charge. The store is very clean and the Lego table makes it kid friendly too. The love your mattress guarantee is amazing. Im so excited for our new Mattress!
Mike G. was super friendly and willing to help.. Got me an awesome mattress, base, and several extras at an awesome discounted price. This place offers discounts to 1st responders/military.. highly recommend
We bought a bed a few years ago had a great experience at the store, BUT now our bed has our body indentions in the bed, they told us it wouldnt do that first off so we flipped tbe mattress thinking maybe that would help...nope oh and they told us also when we bought it we wouldnt have to flip it either... tried to use our warranty and got denied i am really upset because my husband now has 2 bulged discs in his back and i am pretty sure the bed is part of the problem...would be really nice if mattress firm would take care of this issue...i am thinking about getting a hold of the district manager
I called ahead to make sure I would be welcomed with open arms and Mike did not disappoint. He was incredibly helpful with the whole experience and I was out of there no more than an hour later. I don’t think there is anything he could’ve done to make my experience bettering or quicker. Highly recommend unless you hate things that are easy
Great customer service upfront and honest we will do business with them in the future .
Great service, top-notch product selection. Low-pressure but extremely helpful. Our salesperson, Monty, helped to find both the most appropriate mattress for my needs and managed to remain in my budget (he also went beyond the call of duty by calling around to insure he could find the best price). Its been a month since the purchase and I couldnt be happier. In addition, the Independence location showroom contains a great selection without being too overwhelming. Highly recommended!
I have search and search for 2 full size mattress sets. I came to Mattress Firm on Independence where I meet Monty and Mike. They made my shopping experience hassles free. They were very professional, I definitely give them 2 thumbs up. I recommend Mattress Firm located at Independence in Springfield Mo.to all my friends.Sincerely super satisfied customer,Marcie Davis
Mike was very helpful! He set me up with a great mattress.
Great experience! No pushing sales, just helpful. Prices were right.
We went to this place and the person there tried to sell us a used mattress for like a new price with out seeing it and no warranty we left and went to bedding mart and got a great deal on a mattress
Scott was very nice attentive and knew what we needed he was very knowledgeable and the price was very fair will go again if I need anything else from there
We went in and the staff was nice and we got a great deal. but watch out for there payment plans the manager of the store neglected to tell us the fine print and it bit us in the end. i am very unhappy with that part and the only way i would recommend this store to anyone is if they are paying cash for there purchase
Monty was great! He was so patient with us and really helped us narrow down with what we were looking for. He tried to get us the best deals for our money! Great customer service!
Monty was very attentive to my preferences. I could tell that he was experienced within this business, and cared about meeting my needs and staying within my budget. This store is more than willing to negotiate when it comes to price. I left a very satisfied customer!
They have a lot of options for every type of sleeper. William really helped us pick a mattress today that would work for both my husband and I. I really liked how knowledgeable he was about what he was selling and really just trying to help us get something that would work for us, instead of just pushing product. I would definitely recommend this store!