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Zima Automotive
4800 Urbana Rd, Springfield, OH 45502, United States
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Zima Automotive
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Review №1

Great guys. Professional and Max always follows up to make sure everything went well.

As
Review №2

I definitely recommend this place. very professional and are not out for just the money. they took care of my vehicle at zero charge because of the warranty they cover themselves! max is a very kind and caring guy. he went above and beyond to pick me and my four children up and took us to his shop so we could use one of his vehicles. i dont think theres anyone out there that would ever go that far!

Be
Review №3

We brought our 2012 class C motorhome to Zima for an oil change and a tail light replacement. They were very easy to work with and helpful. We will definitely return.

Sc
Review №4

This past week my 89 year old dad’s car kept shredding serpentine belts. Max was able to get the car in that day. Max kept in contact with me on what was wrong and what he suggested we do along with cost. This car is 19 years old but Zima Automotive was able to repair and return the car the next day. I was pleased with the work and the fair price.Also the shop appearance is neat and clean. The staff was friendly and their appearance was professional.Overall my first experience was a good one. My dad was happy, I was happy!

Mo
Review №5

Max is super nice and was thorough on what was needed with my car. They got everything done in a timely manner and also helped take in car to fix a small issue on the whim. Would definitely recommend Zima Automotive!

Ma
Review №6

I took my Toyota Tundra here because my brakes were seized up after trying the job at home. It’s always frustrating when things don’t work out on a DIY, but Zima took great care of me. Zima was fast at getting me in as my truck was my only vehicle. They sent a full diagnostic on the truck and didn’t try to sell me on silly things like we see at the dealership. (I’m talking about those pesky cabin filters we always hear need replaced). They took pictures and sent a report right to my phone that was very easy to understand and once the job was done, continued to follow up with me. The job was affordable and came with a 3 year warranty!! I will be going back to Zima every time I need any vehicle worked on!

Na
Review №7

I had my 96 Jeep grand Cherokee with a straight 6 with issues towed to this repair shop on a Friday night I then called Monday and said they Probably wont get to it. I called again Tuesday an they said they plan on doing some diagnostics testing. They then said I had a faulty fuel injector which I knew already so I gave them a go ahead they then said they would call me back NEVER did. So I called again Tuesday got no updates, Called Wednesday got no updates, Called Thursday no updates. Called Friday an said we did more testing an the timing chain needs replaced. That fixing the timing chain wasnt guaranteed to fix the problem. So I said no because I just spent $400 on some little testing an for you to replace 1 fuel injector an now itll cost another $900 to replace the timing chain absolutely NOT. after everything was said an done they proceeded to offer me some money to buy my vehicle which was very FISHY I gave them my offer apparently what I was asking for was way too high their offer was so low he refused to tell me. The people here are quite nice but I wouldnt recommend them only because 1.Their communication SUCKS! 2. The vibe I got from them didnt sit well with me they insisted the timing chain was the problem Unlikely but possible. Its quite hard to find a trusted mechanic I know. If it turns out to actually be the timing chain Ill have no issue publicly apologizing!

A
Review №8

Max is an honest businessman surrounded by a talented team of professionals. He is the guy I trust with my vehicles.

Jo
Review №9

Took my minivan to Zima Automotive because the automatic sliding passenger door wasn’t working. The technicians diagnosed the problem and worked relentlessly until it was fixed, even when the part supply company shipped them the wrong part.They were professional and kept me in the loop during the delays, and gave me a loaner vehicle while they found a solution. While the repair was fairly priced, it was more than I had expected to pay. The owner was understanding and worked out a solution that was gracious and generous.The van door is now fixed. (So is the power steering fluid pump that they found needed repaired after their initial thorough inspection of the vehicle.) I will be taking all my vehicles there now for any maintenance or repairs - and you should, too!

Bu
Review №10

Well first they refused to change the part I wanted done with out charging me to pay for another diagnostic test after I already paid for one. Then so they tell me its something totally different but now they can repair it for weeks, so they tow it to another shop and of course I have to pay for a extra tow. Turns out their diagnostic test was wrong so paid for nothing over 200$ total to be told the wrong thing and they didnt fix anything or even found the right problem

Th
Review №11

I never knew this place existed. I was recommended to go to a dealer from another mechanic. I found them randomly called and Max was able to ensure me they could solve the problem. No one wants to take their car to a dealer if you are sain. They were able to find the problem with detail. They explained slot to me that I needed to be aware of. Everything from start to finish was so easy. I was able to pay easily and the work was quality and very well priced. I know most people are skeptical about taking their cars to new places but if you want great work with a dedication to Customer service ZIMA IS THE PLACE TO GO. Max and team thank you very much for the quality of service and amazing experience.

St
Review №12

They fix my daughter car. And the car runs perfect. Thank you for getting her in and done.

Ca
Review №13

Great text communication. Easy to access and understand estimate. Genuine good people. Would recommend to all!

Ka
Review №14

The folks at Zima were very courteous and did a fantastic job on my mother’s Honda CRV. I would definitely recommend them!!!

da
Review №15

Good place to take any euro car as far as im concerned! They did an excellent job on my jcw mini.

Li
Review №16

Such a excellent service provider!!I called late in the day for a routine service task and they were able to get me in the very next business day! When I had issues with pick up, they were more than happy to bring my car to me at my place of business when they were done! Also, not only did I get a document of service, I also got a personal phone call from the tech who worked on my car to explain what they did, any issues that came up, info for future reference and gave me the opportunity to ask questions!! Talk about, WOW!! Definitely well above any other repair facility Ive ever been to! Personable, attentive, flexible, and great value! Thank you Zima Automotive!

Ra
Review №17

I bought a used vehicle from these guys and Im absolutely happy with it. I will be bringing all my vehicles to this place in the future and recommend them to all my friends and family! Thanks Zima!

So
Review №18

Zima has always been my go-to place for my car! Not too bad on prices either. I figured my car would take 2-3 days to be fixed, but they fixed it within 6 hours! Plus, dont get me started on the absolutely adorable welcoming committee (the Mastiff)! 😍

Re
Review №19

They were super helpful and my car runs great now

BR
Review №20

We have used other shops in the past and havent had the best experiences-- usually a very long wait, no communication so were calling and leaving messages to see how long well be without a vehicle, cost, etc. Zima was the exact opposite. Grant was awesome! They were able to get us in right away, called several times with updates, emailed me an estimate with photos of the damaged areas, and even though we had a large amount of work to be done they were finished within 2.5 days. I couldnt ask for better customer service-- everything was top notch, we will definitely be back!

Se
Review №21

I wanted to wait a bit before posting a thorough review of my experience. So far I have taken two vehicles to Zima. A new flex fuel truck and a diesel VW. In the truck I had a major component replaced. The guys at Zima began by thoroughly explaining my options and helping me understand what went wrong and how they plan to fix it. The level of communication I received from them has been the best I have ever experienced from this industry. They are EXTREMELY knowledgeable, efficient, and honest. They did not attempt to up-sell me at any point, their diagnostics were timely and efficient. I have put nearly 300 miles on my truck since they fixed it and have had no issues.Regarding my diesel VW, they went above and beyond again. They found the issue and checked on the warranty on my behalf, and found a dealership that would correct the issue and replace the malfunctioning sensor under warranty. They showcased integrity at every point Ive interacted with them.I have finally found a vehicle service center that I can trust, which I honestly didnt think I would. As a career military service member, finding dependable people to help my family while Im gone is a huge relief. I am a customer for life and I highly recommend that you give them a chance.

je
Review №22

By far the best automotive repair shop! They just won 2018 Best of Springfield (Ohio) for AutomotiveRepair. They are extremely knowledgeable, they will even come & pick up your car, treat you fair and at a reasonable price. They also do motor homes.

Kr
Review №23

This was the first time I have used Zima. I took my truck in for a coolant leak and no heat. Turns out there was multiple issues that needed immediate attention. I received a full report of my vehicle’s condition the good and bad. It included pictures so I knew these were real issues. They gave me a loaner car as a courtesy and came to my work to pickup/drop off the vehicles. The turnaround time was good. I was informed about financing options if I needed it since there were some surprise issues. Every time I spoke with them they were extremely friendly and informative.This was the best customer service experience I have ever had. I will be using them again and I highly recommend Zima!

Pe
Review №24

When my check engine light came on, I needed help. The port for connecting to a diagnostic machine wouldn’t work, so there was no easy way to find out what the problem was. I called Zima and they fit me in right away. Once they knew what the issue was, they called me immediately and explained everything to me. Once I gave them the go ahead, my car was ready in just a couple of hours. I was in and out in less than a day. Everyone was extremely friendly and very helpful. I won’t hesitate to recommend Zima to anyone needing auto repairs.

Tr
Review №25

Very friendly atmosphere as soon as you walk in the door, very professional and lets you know exactly what they are going to do for your repairs. Excellent work they did on my BMW. I will use them in the future.

Je
Review №26

The whole vehicle inspection they do is a great feature, and you can pick and choose what repairs to have completed. I use them for every oil change for both my cars, convenient pick up and drop off at my work.

Dr
Review №27

Friendly customer service. Job done right the first time.

Ni
Review №28

Great work and very professional! Great communication with everything they found and completed.

De
Review №29

The guys at Zima automotive went above and beyond. I took my car in for a coolant leak and they looked at way more than just that. They had an entire inspection list done the day I took it in. It even had pictures and videos. They then sent and estimate list on everything they found. So you can choose what you want them to do. Once you tell them what you want done they get right to work. They had my car done the next day at noon ready to go. 10/10 would recommend these guys they did an amazing job

Ae
Review №30

Super friendly staff, very thorough and I love their free pick up service, which makes it super convenient if you have kids!!!! Very detailed report thats available online with pictures and descriptions.

Ma
Review №31

These guys are great they definitely take pride in there work I will recommend them to anybody

Ni
Review №32

Great communication and friendly service!

Ja
Review №33

I liked the atmosphere and energy of the place. They were friendly, did good work and didnt give my car back until they were satisfied with the repair. They didnt sell me anything I didnt need and provided lots of communication and explanation.

Da
Review №34

Issue diagnosed and cost of repair up-front no hidden fees. Complete and thorough inspection of vehicle takes place with option to have work done without hassle or upsale. Zima automotive has a Great team of Certified mechanics that take pride in their quality of workmanship. Fast repair time and a No contact pick-up option available. If you want your repairs done quick and at a very affordable price, Call Zima Automotive.. I highly recommend them to Anyone!

Ke
Review №35

I have a 2011 Chevy impala the engine was knocking so I search the internet to find someone who could change the engine when I came across zima automotive their website was very informative and showed alot of knowledge of automobiles after talking to them on the phone they towed my car to their shop and the very next day they had a diagnostic report for me after going over everything we decided on a plan and before I knew it they had replaced my engine and two outer tie rods my car was back to running like new I appreciate all their hard work and I would most definitely refer them to everyone I know honest,knowledgeable and friendly with fair prices what more could you ask for

Pa
Review №36

Having only lived in Springfield a year or two, It was quite the journey to discover Zima Automotive. I would need typical maintenance with my 12 year old BMW and everywhere else I went in town didnt quite seem to know how to work on older, German vehicles. It became quite frustrating and every time something would come up, I would absolutely dread the calls and runarounds with some of the rundown-chain shops in the area.I complained to another car-geek-friend of mine one day and he looked at me with a duh sense and said, Call Max at Zima. Hes the guy. That place is all youll need.So I did and it was probably the best move I ever made in regards to taking care of my car. Zima is top-tier if youre in Springfield. They were able to replace a 12 year old engine gasket at an affordable price; they took care of a few door dings and dents I got along the way; they made valuable recommendations moving forward; etc. So the best thing, for me, is that I know that whatever happens with my car, I know Zima can take care of it in the most professional way possible.All without pressure. All without runaround. They even picked up and dropped off the car - which is HUGE because does anyone like coordinating the logistics of drop off and pick up? No! Text updates, detailed email estimates, all the tech that allows you to easily stay home or at work without being kept out of the loop.So if youre looking for a place to send your vehicles when they need anything, I would recommend Zima. When it comes to cars, for me, its all about stress mitigation, expertise, and timeliness - all this you will receive.

He
Review №37

They have worked on my van twice an both times,they did a wonderful job. They let me know what they were doing an pricing the whole time.

Jo
Review №38

Listened to the issues I had with the car and fixed all the problems.

De
Review №39

Great place to take your car. Service was timely and professional. Quick to evaluate and ready to serve your needs. Even provided me a car to use. Will definitely return for my other car needs.

Ry
Review №40

Walmart destroyed my engine with an improper oil change Zima did an excellent inspection for me that helped hold Walmart accountable for there actions they were professional and helped me through the whole process and were always available for questions they put my new engine in for me and were quick and kept good communication with me the whole time I couldn’t be happier with the work they did on my car they are just a quality mechanic shop all around

As
Review №41

Highly recommend Zima for your car servicing needs! They are professional, efficient in their service, and very helpful when it comes to getting any minor/major work done.

Bo
Review №42

They were able to diagnose and fix a problem with my heater very quickly and professionally. They answered any questions I had and were easy to get in touch with. Highly recommend!

Be
Review №43

These guys are awesome! They love people and take care of the people they serve!!

Th
Review №44

I am very much satisfied with the brake jobs they did to my car. They are prompt and i really feel like they were really honest and that I could trust them with my car. I liked that they took pictures of the things they checked and noted if it needs to be fixed soon or it’s still good. They didnt pushed me to do more to my car other than what i came in there for. Great aervice!

Je
Review №45

I have all good things to say about Zima Automotive. Their pick up and drop off service is very convenient and they do what they say they are going to do. They do a thorough inspection of your car and send you a list of issues that they find. It can be a little disconcerting at first depending on what they find, but Max and his guys do a good job of letting you know what is urgent and what can be put off until later.If I had to use one word to define my experience with Zima it would be integrity. They replaced the AC pump on my truck. There were some issues with the part. Max had every opportunity to say the issues were a separate problem and I would not have thought any different and paid to fix a new problem. He took responsibility for the issue and went over and above to make things right.I will absolutely own that I can be a pain in the butt customer when it comes to details. Max hasnt given me a reason to be. Great work Z-team!

St
Review №46

Max and his team are the BEST! They picked my car up from my office, changed the oil, tire rotation, fully detailed inside and out and then delivered it back to me all while I was inside working. My car looks and smells brand new again, I can’t believe how good it turned out. Max has serviced my Nissan Maxima since day one and I wouldn’t trust anyone the way I trust him. Hands down the BEST mechanic around.

Ma
Review №47

Great service!!! Got me in fast and was nice enough to take me home so I didn’t have to wait hours for my car to be done. Then dropped it off to me later. They are priced good. I saved probably 400 dollars by going to Zima. Great experience and definitely recommend it to others. Will be going for other repairs in the future!!!

Me
Review №48

We had been seeing ads for Zima Automotive. Their service to pick up/drop off grabbed our attention and in reading more about their journey made us want to support them. Very glad we did so, we had a vehicle that needed inspected bumper-to-bumper. They listened to our concerns, thoroughly checked it over and promptly sent a diagnosis and options for solutions via text. The process was super efficient and the car is running 100% better! Thank you Max & the Zima Team!

Dr
Review №49

I’ve brought multiple vehicles here for different services and these guys always do a great job. I’ve recommended them to my friends and family over other places in the area just because the others don’t even compare. The guys at Zima always do whatever they can to help you out and make it a great experience and I plan on using them for many years to come!!

An
Review №50

They are amazing would definitely recommend them to my friends

Jo
Review №51

Before I worked for Zima Automotive I was a customer. Max came to my house once to fix my van that was broke down in the driveway. He has a high value for people. His services and professionalism are reflected in his team and the community. If you are looking for quality, reliability, and honest professionalism in an auto shop you have found it.

ti
Review №52

Zima Automotive has great prices and wonderful communication. The vibe is chill and the waiting room was comfortable. They send you a text with the work that needs done (as well as pictures of the bad parts) and the cost of all services. They let you know what needs done now and what will need done soon. Friendly staff and the worlds cutest Most lovable dog. Its hard to find an honest machanic but this shop is full of them.

Ca
Review №53

This place is hands down one of the best automotive repair shops in the area. They are extremely helpful, the computer program they use to show repairs needed and pricing is very easy to use and it allows you to schedule repairs based on severity and price. I wont be taking my car anywhere else.

Go
Review №54

This has been the best auto repair experience Ive had. I didnt feel like I was being taken advantage. I had my car back and in good working order faster than expected. I recommend Zima to anyone in need of auto repair or general maintenance.

Cr
Review №55

Helped out my mother-in-law with her van, quality work, great warranty.

Ju
Review №56

Best place to get your car worked on! Very convenient especially with the yearly Zima plan. They come to my work to pick up my vehicle to do the work so I don’t have to sit and wait.The inspection report is very detailed and helps you understand what is an urgent repair or something to keep an eye on.

Li
Review №57

Car repairs STINK and the cost of them STINK more...BUT at Zima all the guys (and gal) were amazing! Fast, friendly and thorough! They were so kind to give me a honey-do list for our cars and help us take care of issues with our cars that we didnt see coming with their thorough inspection. There is a great peace in being proactive to save $$ in the long run! BEST PART of our day there was the awful but comical singing ability of our mechanic. I think my husband and myself havent laughed that hard in a long time! We MAY or MAY NOT HAVE sang along. Bwahahaa! It is like a dinner theatre (minus the dinner) up there in that customer loft. Thanks Zima! We appreciate you all! Our pocket book might be lighter BUT you made our vehicles safer for our family! God Bless!

Pe
Review №58

AWESOME AND KNOWLEDGEABLE!

Le
Review №59

The guys did a great job of communicating with me through out the whole process and got it finished in a timely manner!

Bo
Review №60

Replaced the power steering pump on my 06 Monte Carlo and driving fantastic now, wasn’t overpriced at all and was updated throughout the whole repair process. I recommend this business.

Sa
Review №61

I recently moved back to the area, but I drive a lot and needed someone reliable to take care of my car. As a young woman who knows nothing about cars, I’ve been taken advantage of before and I’m always nervous looking for a mechanic. I knew Max years ago, had heard he had opened Zima Automotive, and knew I could trust him to be honest with me. I was treated with respect by every person there, John walked me through every step they took and anything needed or recommended for my car, was forthright with me about whether things were necessary or could wait a little while, they took excellent care of my car, took pictures of everything they did, and they had a comfortable waiting area where I was able to work while I waited. This is the best experience I’ve ever had getting my car serviced, and I will definitely be using Zima Automotive for all my future car care needs. Thank you Max, John, and Crew!

Er
Review №62

Really great experience with Zima. They told me what was wrong, sent me pictures of the issues and allowed me to approve or deny repairs right on my phone. Very transparent process. Great group of people! Great prices! Highly recommend Zima to everyone.

Jo
Review №63

Zima automotive had the best communication I’ve ever experienced! They received a car that was a real puzzle to figure out what was wrong but they didn’t give up and they honestly saved me before I had to move out of state so I can drive the car where it needs to go. I’m very grateful, thank you!! Use this place if you want honest and good people that care and are talented at what they do.

Ka
Review №64

If you need anything done to your car, without a doubt go to this place. The most kind and helpful people I’ve ever met. Last experience I had at a different car shop was terrible and left me unsure to go anywhere, but when I called them the day before asking if they could fix my serpentine belt, they got me in the next morning and fixed it in no time. I appreciate them and will definitely go back if I need anything else done.

Og
Review №65

Great place to get work done. They send pictures of everything that needs work so you know. Very reasonable price as well. Thank you for doing a great job on my car!

Ch
Review №66

They always provide excellent, no pressure service. They do a full inspection of your vehicle and send you a detailed report, without trying to force you into services you may or may not need. Will continue to take our vehicles here!! Keep up the good work!!

Ni
Review №67

Im sceptical of auto repair places Ive never used. This was my first time here and as long as Im in this area this is where Ill go from now on.These guys communicate, theyre honest, they do quality work and they follow up after to make sure there are no other issues. Would recommend to anyone.

Ke
Review №68

I really appreciate the honesty. I brought my Car in expecting a complete brake job and and some other things and spending $700. I was told my brakes were very good and just needed some adjustments. I walked out with less than a $200 bill! Thank you.

Je
Review №69

I would recommend Zima Auto to everyone! We were told that the repairs would be the following day and boom....3 hours after dropping it off, it was done. They were fast, honest and priced well. Thank you Zima!!

Ma
Review №70

My 2003 Dolly Durango, yes I name my car, is back on the road doing fine. This vehicle is extremely sentimental to me. My husband who is now deceased loved her! I love Zima because they do great work at reasonable prices and are very trustworthy and honest!

La
Review №71

UNBELIEVABLE they integrate technology and service. Quick service done at reasonable prices. These guys brought the neighborhood garage into the 21st century

Da
Review №72

I was very pleased with the promptness, courtesy and efficiency this business offers. They kept me informed throughout the time they had my car and the work they did was great. I highly recommend Zima Automotive and they get my vote for the 2019 Business of the Year! Thank you Max and John for making my experience comfortable and affordable!

Ja
Review №73

My son’s car lost power on his way back to Cedarville University. As a parent an hour and a half away from him I was very grateful to find Zima Automotive. They were the only auto shop in that area that had their own web site. After looking over their customer reviews and also the testimony of the owner I knew they were the right company to care for my son’s car. Their customer service was great, they warranted a job done a year previously back at home and my son picked the car up and said it was running well. Thank you Zima!!

Ba
Review №74

Zima Auto is amazing. They take extra care to go the extra mile and I love that they will pick up or drop off your vehicle so its convenient to my schedule.

Du
Review №75

I have spent my entire adult life driving BMW. It is now who I am. One thing I am not is wealthy. The first question I ask anyone I see driving an older has to be out of warranty BMW is Who works on your car. That is because I already know anyone can buy a used BMW, but that does not mean anyone can drive a BMW. Without a good trustworthy mechanic shop, your wife will have you sleeping on the couch until you get rid of it. Max and his team can work on your car. They know what they are doing. They will also do what is needed at a reasonable price. They have awesome customer service, and you can trust them. I always get a second opinion before I spent anything significant on a BMW repair. Zima seems to always be less expensive and their work is top notch.

A
Review №76

I needed new tires and they were able to order them the same day I called and get me in the next day! I had to bring my kids in with short notice but it was the highlight of their day getting to watch the cars get worked on and play with the dog, Lexus. Fast, friendly service and followed up with me to make sure everything was working as it should. We will be back!

Vi
Review №77

Good diagnosis, good work. The only issue I had was I had dropped off the vehicle to be inspected at 9:00am. I informed the owner and associate I had to have the car back by 12:00-12:15pm to be at work by 1:00. That time came and went and I was forced to call into work and use personal time for the day because I didnt have a ride. I called to see the progress, if any, with my car and they hadnt got to it yet. They admitted it was their mistake and offered me a rental. (That was a decent offer) It was already too late though, I had already submitted the request for the personal time. So that was a $300 mistake this business cost me in income. I was quoted $1800 in needed repairs but couldnt afford it all at once so they allowed me to pay for the most urgent part of the repair. I had intentions of bringing it back for the other repairs the next few paychecks, but the loss of a days income from their mistake makes it hard to pay for repairs sometimes.Other than that, I am satisfied with how the process worked, start to finish, with text and email updates. Will probably do business again with a bit more emphasis from my end about the importance of time.

Sa
Review №78

I had reached the end of my rope with my car--it was absolutely disgusting after years of carting my kids around. I went in search of a car detailing place, and landed on Zima. When I arrived I found the sweetest beast of a dog. I was happy to wait in the customer waiting area with the mastiff mascot...but after a minute or two, I was told the wait would be a lot longer, so the boss sent me home with his Lexus on loan! I picked up my sons from school in style that day, and when I came back for Cherry (my twelve year old Honda Fit), she was good as new. Im back again for car repair, as delighted by the dog as ever and the customer service here. Its always brutal to spend money on car repairs...but vital, and if Im taking my hard earned money somewhere, I want to support a business I can believe in and trust with my beloved car. Thanks Zima!

Ju
Review №79

Zima Automotive has always done right by me and anyone I send there. From the simplest of diagnostics to the most extensive work if I’ve ever had any issues Zima was available and ready to fix any problem I might’ve had. Great quality, great service and great community.

Ed
Review №80

Team did a great job. Picked up truck on time and no hassle. Did a fantastic job. Would and will use them again. Neighbors and coworkers were jealous.

He
Review №81

I had my Jeep detailed and they did an excellent job! There wasnt one area that wasnt detailed thoroughly! I will be returning for detail service again😊

Ha
Review №82

This place is awesome! I work during the week, but they worked with my schedule and fixed my car within 2 days! Not only that, but they sent me a report on my car so I was able to actually see how my car was doing overall and pictures were attached of some areas that needed fixed. Finally found who I plan on taking my car to long term :)

Ki
Review №83

I had the BEST experience with Zima. The entire staff is super. They are flexible and work closely with their customers. They treat you like family. Extremely knowledgeable and seem honest. I highly recommend Zima for ALL your vehicle maintenance needs!

Ma
Review №84

I dropped my car off at 4:30pm on Wednesday. I needed play in the steering wheel removed, an awful clanking noise in the steering column fixed, and a new oil pan put on. The following day before noon I had an estimate for the work to be done and by the end of the day the car was ready for pick up. The price was less than expected and the time to complete was exceptional. I expected to not have my car for many days. Now, there is no more play in the steering wheel and no clanking noise when driving over bumps! I enjoyed the experience so much that when I went to pick up my car I left another car that needed work. It is a pleasure doing business with Zima Automotive.

Ne
Review №85

They were fast at fixing my ford flex. Plus they let me know everything that was going on. Excellent work.

Ma
Review №86

Great place. Great group of guys. Got me in and out quick. Reasonable prices and good honest work.

de
Review №87

Zima Automotive worked in my motorcycle, estimate given online was fair, work was done as agreed- the ship contacted me about additional expense before the work was approved. I ride off into the sunset on time as promised- bike runs great and runs like a sewing- machine on high test gas. Thanks Zima Automotive

JR
Review №88

Max had previously done some work on my car and did an amazing job. Due to a very busy weekend, I needed an oil change and was unable to go where I usually go. Then I remember that Max could do the oil change. I sent him a text and he responded back in a reasonable amount of time. So on my lunch, I dropped my car off, and he had someone take me home. About an hour later, my car was returned to me. This was awesome! He is my new mechanic!!!!! His work is great and the Customer Service is top notch. He came highly recommended to me, so I in turn highly recommend him to anyone who is in need of a mechanic. Oh, did I mention hes fair with prices.

Co
Review №89

Looking for a mechanic is stressful especially when you heater stops working when you have to drive your child to daycare. However dealing with the Amazing people at Zima made yesterday much easier. I was able to drop off my Van and they gave me a ride home! Then when I realized I forget my sons car seat in the Van and needed it to pick him up, they actually brought me the car seat! Saving me from running out there in a borrowed car! So far I have to give them a huge Thumbs up!! I feel like they may be my forever mechanics! The service was above my expectations!

Lo
Review №90

Max and his crew at Zima Automotive are an outstanding group of auto mechanics. I have had both a car and a pickup repaired by Zima and I was totally satisfied. I took my pickup there based on a recommendation: I took my car there because of how they did with my pickup. Their garage is clean and they leave the vehicle clean as well. Their work is correct and timely. Everything is clearly explained and printed out for the customer. Along with their excellent mechanic work, Zima Automotive has fantastic customer service. They listen carefully to what the customer is saying and they keep the customer informed throughout the repair process. I highly recommend Zima Automotive. Oh yeah, the music is great too.

So
Review №91

Max and his team are amazing. Great communication, fast, reliable. and great prices. I knew what was going with my vehicle every step of the way. I highly recommend Zima Automotive.

Da
Review №92

Great digital read out on car issues and able to pick which can be done now and also in future.i wasnt able to be home while car was done and they delivered.

Ti
Review №93

Awesome people for sure!!!! One gentleman always comes into my office letting us know of deals going on and he is very kind. Its hard to find a trustworthy and honest auto mechanic but my car drives better than it ever has thanks to these guys. We had a slight miscommunication problem but there work is superb and they will work diligently to resolve any issue. I would give you 10 stars if could.

Wi
Review №94

Best service and great prices. John is really nice and provides great customer service!

Da
Review №95

Zima automotive was very prompt, did the job right the first time and they are not over priced. I would recommend to anyone. They also work with extended warranties.

Du
Review №96

These guys are great! I drive a 2007 X3 and theyre the only local repair shop I trust it with. I told them that my goal is 300,000 miles and instead of laughing, they said they could help me get there with regular maintenance. My wife and I have found our trusted repair shop. You should give them a shot.

ke
Review №97

Just took my car to get an oil change and I am so thankful for the service I received. The whole staff was so very kind. They were helpful in directing me and giving me information about my car. The shop is so clean and organized and I felt 100% comfortable there. They also play awesome music. :) Thank you Zima Automotive for your amazing customer service, kind hearts, honesty and integrity. Your whole staff displays each of these qualities. Also thank you for leaving a post it note on my receipt that said happy birthday. I so so appreciate it and it made my day! I will never bring my car anywhere else. You guys rock!!

Mi
Review №98

Great mechanics. They Picked my car up, I got it back in one day. Definitely will use them again.

Am
Review №99

Max and his team have taken the best care of my van! Knowledgeable, efficient and friendly service keep me coming back. They are seriously the best around! Thanks for always taking great care!

Jo
Review №100

Top notch service! Definitely recommend their membership package too! All of our auto service needs taken car of by Max and crew have been great!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:4800 Urbana Rd, Springfield, OH 45502, United States
  • Site:https://zimaautomotive.com/
  • Phone:+1 937-342-3911
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car detailing service
  • Engine rebuilding service
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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