I highly recommend this shop. Kendra is professional and good at her job. The technician work was high quality and they were ahead of schedule. I am very pleased with the overall value, service and ability to follow through with delivery and timelines.Look for the yellow and black paint, the shop just moved and has yet to put up signage. Great Value, great workmanship.

They were fast and very affordable. Wife car 1 week my truck the next. Both were done great. I recommend them

My insurance set me up with Auto Glass Now in Springdale to get my windshield replaced, and they did a great job. The windshield that was originally ordered for my car ended up being the wrong one due to some wiring my car has, so they had to go somewhere locally in order to get the right windshield, but that plus getting it placed ended up being much quicker than expected! Kendra at the front office was very helpful in answering my questions, and the windshield looks great. Highly recommend them!

They were great in the past but now three windshields later we finally fixed the leak that they apparently could get the first time then two days in it cracks for no reason and leaks so we replaced it again and still it leaks in the same spot so two weeks to get a confirmation on warranty and we get it replace once more and they broke the piller cover and will not replace it. But will offer to go in half with me to fix it or give me ten dollars to go to you pull it and get it myself. Pretty sure if I didnt break it I wouldnt offer to go in half or pay you to fix it Id tell you no.

I have used this company for years and has always been very pleased. They have really gone down hill on service and quality this year. Customer service is poor very long wait times and just act like they are too busy to accommodate any needs. They will be the cheapest but I will gladly pay more for better service and attitude.

Excellent service! Quick good and cheap!

This place is awesome!! Very very reasonably priced! Over 100.00 dollars less than Safelite. Very happy!!!

They made an appointment for today, Friday. I show up for my appointment and they inform me the glass is still in Tulsa and they can’t get me in until next Wednesday. I made this appointment in advance so it would be done before a trip I’m taking. They also failed to call me before I made the trip all the way to Springdale. I wouldn’t be as upset if they had called me before I made the trip over. Also there was a male employee who was on the phone rolling his eyes and being rude to customers on the phone. All around rude!

Lied about their service. P.O.S’s. This company was going to be put on for a very large contract. Not now. I hope no one every uses them. Safe lite maybe more expensive but at least they have follow thru

They fixed my windshield on the bright side. They also broke my rear view mirror. They instead of admitting to there mistake they tried to use a tickey tac-like substance to hold the mirror in place in hope I would not notice. They admitting to breaking the mirror after I came back and asked, and they said they would fix it. Ive been waiting a month. I might have to find a lawyer. Every time I call they go around and ask the owner who never answers the phone. They have said multiple times that they would have it fixed and they would call me back. After every time I have called them, they have yet to call me back once. I have been very patient with them. But its been weeks and I cant use my rear view mirror. Will update if anything changes.

Fast service. Excellent job.

Very happy with their service. Took them about 2 hours and I drove away. Thank you Auto glass now.

I called, got a quote, got my windshield ordered and scheduled my installation date over two weeks ago and now I get here and they tell me there’s 12 cars ahead of me and it’ll probably be here overnight. I didn’t want to leave it overnight as the man on the phone told me it would be done same day when i scheduled the installation. I took off the day of work to get it repaired after I’ve waited for two weeks and the crack has gotten progressively worse. The man inside said sorry and tried to reschedule but didn’t seem to care about their scheduling mistake and didn’t have a problem letting me leave. Will never do business here or recommend it to anyone. Very unprofessional.

Great place to get a chip repaired in your windshield!! Fast and friendly drop in service and great quality work! Highly recommend.

Their building burned down but they still installed my stepson windshield and did a great job. Thank you. Best prices anywhere.

I called so many places before finding these guys. Not only did they have my windshield in stock, they had all the work done the SAME DAY I called (and it only took a little over an hour!). I was so impressed with their prices, cost me over $100 LESS than anyone else in town. The quality of work was superb, and I finally got a new windshield. Love this place, absolutely recommend to anyone wanting to save time and money for a job well done.

This place honestly surprised me with their amazing level of customer service and speed/quality of the repair. I was driving home and had a rock launched towards my windshield from an oncoming truck. That rock put a crack in my windshield which turned into a roughly 7 long crack across my view within minutes.I had to get it replaced, so I called the first place nearby that was open: AutoGlass Now. They quoted me $200 for a brand new windshield! THATS IT! I was honestly surprised. I got it scheduled for the next day at 5 PM. I got there, and I wont lie it was a little hard to find the place, but once I did, I pulled in and went inside. Melissa, who I believe was the manager, got my car and took it into the dock.After about 30 minutes, I stood up to see if I could see my car through the window. I didnt see it so I assumed it was just out of my view, so I turned around to sit down and IT WAS PARKED BEHIND ME! They did it FAST!I paid for my new windshield, and Melissa gave me instructions on how to take care of it post-installation (Take the body tape off 24 hours after, dont get a carwash for 72 hours, crack your windows when you get in, dont slam the doors, etc.). When I went outside I was floored to see they even re-mounted my dash cam and adjusted my mirror. Like, I was blown away. If I ever have to get a windshield repaired or replaced, youd better believe Ill be back. The customer service is what did the trick, but the amazing and quick repair was also a big plus!I attached a picture of my car 18 hours later and its honestly not even noticeable that it was replaced. The only difference between this new one and my old one is that the new one doesnt have the Ford logo on it. Seriously, amazing quality.

Chris answer the phone and rudely said “ I’m hanging up on you because your not understanding”. He said it’s first come first serve but doesn’t have anything until next week?!? I wasn’t understanding that if it first come first serve. Don’t work with customer service if your going to have a short temper.

Quick, reasonably priced and very helpful and friendly owners.

I had an appointment a week ago and they keep saying they reschedule me for the next day, then never show up or call me. Has been happening for 6 days now.

Just had to take them time again to reiterate, DO NOT USE THESE PEOPLE

Beware and check your repairs before you pay. Very disappointed with this location. I had used them a couple of times in the past to have windshields replaced. Today I went for a chip repair and the person that supposedly did the repair said to just tip him and he would take care of it. I am now sitting at to another location to have the same chip actually repaired. When the location that actually fixed the chip called the Springdale location they said I was never there. Im now out the money given to this place and have to pay again.

Fixed my windshield. No problems with it yet

Cheapest place you will find and they did an excellent job.

There is a woman whit a lot of tattoos really Rude, they do not take responsibility for missing windshield trim sales a have to buy those even when they admit they trow the trims on the trash I use to take my vehicles for windshield replacement,(6cars) but after this bad experience am take my vehicles some were else

The NICEST people. They were completely slammed when I came in and everyone kept a smile on their faces the entire time. Great customer service. They also did great work on my car. Highly recommend.

Great pricing..... Awesome work.... and Friendly people... my wife is so happy to have her jeep looking great after putting on a new top. And having Auto Glass Now put in a new windshield...See???We husbands know where to go....lolEvery now and then

Had my windshield replaced and it was fast and easy. Beat all the other companies in town. Had the windshield ordered and replaced in 2 days. Got a chip in the windshield a few months later and they repaired it for free. They are very friendly and do quality work.

These guys were great! I was there when they opened but second in line and they had my windshield done in under two hours. Half the price the other guys quoted me.

They were anxious to please and so courteous. Highly recommend these good folks.

I did end up going with this place. Although it appeared to be cheaper it wasnt. The guy originally quoted me 149.00 plus tax. Which seemed like a great price vs the prices I had been told at previous places. But turns out after they had done the job they charged me 185.00. After I told the gentlemen that I was quoted 149 plus tax he assured me that he wasnt over charging me, and couldnt change it. Whatever I paid even though it was off from what I was quoted. But aside from that, the man couldnt speak any English at all. He called at 3:38pm and said I be there in 15 minute. Our appointment wasnt until 4:15pm. I told him, we actually wouldnt be there until 4:15 when our appointment time was. That my dad was coming from work in gravette and he would be there on time. Mind you I was already home. By 3:45pm he was pulling in. I walked up to his car and said Im sorry but my husband and dad wont be here for another 10 minute or so. To which he replied with a nod and thumbs up. Whatever, my dad and husband got there, he got started. Didnt say much. He acted very paranoid and nervous that we were standing there.Morel of the story is, Im not sure if we will go with them again. They are really fast but Im not satisfied with the customer experience or service. He also never said if there was a warranty, nothing. Not saying theyre a bad company, they just need improvements.

I had a great experience getting my windshield taking care of. It took approximately an hour and Melissa was super nice and friendly the whole time. I will highly recommend everyone with an auto glass needs to this business. Perfect service.

I had a very pleasant experience with Auto Glass Now in Springdale today. Got the rear glass replaced, as it was broken out. Very professional workmanship and a clean environment. I had the privilege of being there for a while and enjoyed the atmosphere very much. I highly recommend it for all of your auto glass needs. About half the price of anywhere else.

Really nice people which is why Im giving 4 star instead of 3. First time I went my replacement glass had been sent to a shop in North Carolina. Second time I went was told the glass that had been ordered was wrong. Third time was a charm and received windshield replacement job well done. Cost was $240 compared to $340 Safelite quote.

The manager is great! Damon worked on my car he did a wonderful job. The price was a little high, but worth it in the end.

Best place in Northwest Arkansas to get best deal on a new windshield, these technicians are way better then national brand competition.

Auto Glass Now has done a great job replacing windshields for us in the past. Today they did not disappoint. Melissa and her team are professional, efficient, and thoughtful. I forgot to ask that my toll pass and car wash chip stickers be saved, they saved them anyway. The stickers were gently stuck to my dash. To make things better, they were more than $200 cheaper than two other quotes I received. Thanks for a great job!

They got down, I highly recommend this place they got the lowest prices in the area. 👍

Great !!!!!! Took only 1 1/2 hours from time I arrived till completed and on my way. Price unbelievably low; less than half of the big name chain. I will definitely take all my glass needs here

Glass came late broke my cowl where the wiper arms go and peices of glass left all over my truck

I recently cracked my windshield while traveling to Colorado. Once we got back into town I started calling around to find the best price and started looking up reviews. Three different places quoted me over $300 while Miranda at Auto Glass Now quoted me half the price for the exact same windshield. I was very impressed by their customer service and quickness of service, she got me in the next day and they only took two hours to replace my windshield. Great service and great price will beat the competition any day in my book.

They worked with us on getting our window ordered. Then when we brought it in they replaced the parts that caused the window to not work. Got us in fast and done quick. Super nice employees! Amazing customer service in store and over the phone. I would recommend this place to anyone!

Good price. Quick emailed quotes. Rapid service

Got a quick appointment. 2 gentlemen came to my house and my truck windshield replaced in about 45 min. And it was a cold day. Even replaced my wipers. Very awesome. Not to expensive. little more than I was quoted cause of fees to use credit card and taxes

One of the worst places communicating with customers and dealership I dropped off a truck 2 weeks ago he never ordered the glass I walk in today he tells me an excuse that the glass is broken that is another one coming in today after three weeks I do not recommend this place

Quick install. Very inexpensive. Would have been better if the waiting area was bigger. Had to go wait at the laundry mat across the parking lot.

The afternoon before I was supposed to head out of town, my lawnmower threw a rock and broke one of my windows. I had visions of travelling across the state with duct-taped plastic rustling in the wind. I called my local body shop to set an appointment for when I returned. They told me they contract their glass and referred me (with high praise) to their vendor, Auto Glass Now.Never in my wildest dreams did I expect them to tell me they could do it first thing in the morning!!! I stopped by on my way out of town and in less than 45 minutes, I was on the road! Amazing!Melissa and the rest of the staff are friendly, professional, and an absolute pleasure to do business with. The price was great too! What more could someone ask for? I highly recommend Auto Glass Now. I understand why my body shop uses them and I am so grateful for the referral.

I absolutely love these people. Mrs Melissa is the nicest person you will ever meet. She will work with you in situations to guarantee a smile on your face when you leave. Her and Andrew are very patient, polite and honest. I have a special needs daughter and the window needed a motor to roll the window up on cold days. SO I took my car into auto glass now to see Damon and tenzy. It took them 10 min tops to fix it. Now my daughter will stay warm. Thank you all so much for your help. I will definitely be back if I have any more problems.

I havent used this company for the repair yet, but what GREAT customer service! You can bet I will use them and when they follow up with a great job on a chip, I will recommend them to everyone I know! Lately, Ive been down on customer service offered by businesses. This company is beginning my restored faith that it still exists!

Melissa is AWESOME. By far the best customer service Ive ever experienced from a business in the automotive repair field. Friendly, professional and they delivered quality work. Very happy with my experience.

Great service and price.!

Melissa is great. She’s helped my fiancé and I with the car we share when our car got broken into and I couldn’t be more thankful. By far the lowest price, from 10+ places we called AND amazing customer service. I appreciate everything!

Very friendly and quick service. Great job replacing rear window and cleaned all broken glass up. Definitely would use again. Quote was much cheaper than competitor.

Auto glass now was amazing! Was quoted almost double what auto glass charged me elsewhere. They were friendly, professional, and provided a great product in 2 hours.

I cant say enough good about the Springdale, Arkansas clan!! Melissa, Dean and of course the repair man, Damon, they are ALL outstanding! Knowledge, personable and went out of their way to make me comfortable! They are so amazing!! I WILL TELL EVERYONE AND WILL BE BACK!! They ALL deserve a raise!!!!!!!! This is whats helps a company expand!!

Dont call any other place for your glass need. From their office staff to the guys who handled the install, they are first class in every way. Great prices, very quick and handled everything professionally and with a great attitude. Thanks again!!

Overall, experience from the initial call to the end was exceptional. Melissa’s warm hospitality that you don’t see in a lot of people anymore. Same day service was very convenient. Keen attention the detail. Definitely recommended over high price retailers.

Broken windshields are never a good thing and with the whole Covid thing going on it makes doing important tasks difficult. The manager took great care of everyone who walked in not just myself. While I hope I dont need another repair soon, they are the ones I will go to and refer my family and friends to.

Both vehicles in our home needed their windshields replaced. I browsed the internet and saw that Auto Glass Now had high reviews on Google. Im skeptical of reviews these days as its so easy for people to post fake reviews or be paid to rank a business/product highly. I decided to try out one vehicle here and see how it went. Melissa (the owner) was very friendly, professional, knowledgeable and passionate. You could tell she cared about this as more than a business and it was her name and reputation. Prices were good, time to complete the service took an hour just like their website says and the initial ordering of the glass took 1 day. Ended up getting my other car serviced here too at a discount since I was a repeat customer. Definitely would recommend to anyone partially because of the price and time, but mostly because of Melissa and how she treats you with care like family.

I have a small fleet of vans for my company, so I shop around for value and price. Auto Glass Now in Springdale offers the very best rates, value, and the absolute best customer service! They are very fast and efficient, and considerate of your time when working on your vehicle. When other companies take days or a week to order your glass, get it in and have it installed, Auto Glass Now usually have it done the same day or the day after. Thats fast! Now I am a customer for life. They are simply the absolute best in the business. I wouldnt go anywhere else.

Great service. Will recommend to all my friends and family

Just got my windsheild repaired from them. Very professional and quick to take care of the customer. Cant be match anywhere else! Thank you auto glass now!

The front desk woman was extremely helpful and friendly and the results of my new windshield was excellent!! Looked like the windshield when I first bought the car. And the price was unbelievable- $200 and I have an Acura- totally expected to pay so much more! Very satisfied customer!

These ladies that run this location ROCK!!! And their people are THE BEST!!! I called them on Tuesday and they had my window ordered and delivered to the shop by 8am the next morning. They called me to tell me to let me know I could come at my convenience, I came to the shop and it was installed and ready to go in less than an hour!! I will definitely use them again!!

A rock flew up and hit my windshield and at first it was just a chip which quickly spread to a crack. After calling around several places in NW Arkansas, I discovered Auto Glass Now in Springdale.Not only were they cheaper and quicker to replace my windshield but the manager, Melissa, was very warm, friendly with everyone in the waiting room, and extremely knowledgeable. She even helped me find someone to do the eyebrow on my SUV.I would highly recommend them for any auto chip or auto glass repair.

Let me start with really nice staff and if you have a vehicle that does not have lane assistance you are probably a okay to come here for a cheap windshield. However I have lane assistance and was never told that if they did my window I might need to have it recalibrated as the sensor would no longer detect the lanes and might randomly throw up a break when you arent near anyone. That being said this is $190+ for the dealership to correct. I would recommend sticking with a auto glass dealer that informs you as well as corrects any issues. They also left some nasty residue on the windshield and I had to have them reglue the seal which is still not flush with the car...

After all of the time it has been open you would think the owners would have cleaned and updated the office and waiting area. As for the service, they were very polite, service friendly and would deserve five stars. I would highly recommend them.

I had my windshield replaced and it was cheap and u pay for what u get I guess because they damaged my seal around my windshield and scratched my interior as well as glue was on the dash.. when I brought it back for it to be looked at it was obvious they were not going to do anything to admit their mistakes, but as I read most if the reviews this is how they operate there business so I should have read them first. The lady Melissa became extremely rude when she could not explain how the damage occurred. I should have went to safelight probably paid more but at least the job would have been done correctly.

Have taken my vehicle in twice for windshield replacements and the service was excellent both times. Melissa has been the person that I dealt with and shes the best! So friendly and outgoing! Thanks Melissa!!!

Everyone was super helpful. Loved working with Melissa. They are very accommodating - drive to my work, best prices, helpful staff, quick and good job. Probably won’t go anywhere else!

Melissa the manager is kind, genuine, and efficient. She heads a knowledgeable and professional team that will provide excellent work at a discounted price. I cant imagine getting such quick and seamless service anywhere else.

Best Price plus Best Service equals Bast Value.I have used them for years and they are consistently the best price around. This time they knocked it out of the park. My replacement windshield had a flaw and they discovered it before taking mine out and then since I said I was going on a trip and couldnt be here Monday. They sent a driver to Tulsa to get another windshield so they could get it fixed today. I know from previous work that also stand behind their work.

Quick service and very friendly front desk. Answered questions I had. Explained the process. Finished work good as new.

Great business to deal with. Technician was on time and did a great job. I called about a window at 550 pm and the next morning at 930 am it was being fixed.

Melissa and Damon took great care of me at Auto Glass Now! I got a quote from a competitor and they quoted me over $100 less. Melissa is very friendly and a pleasure to work with. They installed my new quarter glass panel right when I showed up, so I didnt have to wait long at all.

Always priced the best. Quick in and out experience. Ive bought over a dozen windshields from them over the years.

The staff here is extremely friendly and so nice. I called this afternoon about our windshield we had a rock hit it on the highway just before Christmas and it cracked right in the middle. The insurance was ridiculous wanting a huge deductible so we were looking for a good price and they delivered. I spoke with Skyler who happened to have our windshield in stock and could complete the job that day. They did great work and the price was under all the other quotes I had even after the tax! If you need a windshield replaced or repaired I definitely recommend them!!

Someone broke out glass on rear van door. They were only place open on Saturday. Melissa ordered the piece for me and they got it replaced quickly when the piece arrived. Appears to be good work. Fast. Melissa was nice. Obviously I hoped to never have to use them again, but I’d recommend them and would use them again.

No call no show for the day scheduled

This location does a fantastic job.They really take special care to each vehicle and clean up well after themselves.The glass is always professionally done.I’ve been here two different times for two different sets of glass and I will certainly be back again.Melissa is great at running the place and taking care of every costumer quickly and kindly.

Excellent customer service from Melissa. Treated me like a valued customer. Service was expertly performed in a timely fashion. I would definitely use them again.

So friendly and professional. They had my windshield replaced in no time and the quality is great!

Fast great courteous service! called to inquire about my windshield they said come in now! Got there took 45 mins and done!

Fast! Dependable! Cheap!! HALF THE PRICE OF SAFELIGHT including the mobile service!!! $300 quote from Safelight - paid $158 with Auto Glass Now! Melissa in the office was fantastic and Luis was my technician. Luis fixed my back window beautifully!! Thank you so much!!

Called for best time to come, parked at dorr, walked in, chip fixed and paperwork done and out the door in 25 minutes! Plus great price! Ask for Melissa she is SO helpful! Highly recommend.

Good speed in getting my glass installed. Quiet office so its easy to relax while you wait.

Awesome staff. Great pricing. Highly recommended. They are really good about communicating.2-7-18Windshield got chipped and the guys took care of my Mini Cooper quickly. Skyler was fast and easy to work with. Repeat customer.

Great customer service, made my day! Filled a ding in my windshield in 15 mins and were so kind! They have also replaced a windshield for me a few years ago. Definitely a class act!

Had a windshield chip repair today, they made it go flawlessly with no wait time, I was treated like a top notch customer, excellence!!👍

I am blown away by the customer service here! The manager, Melissa, and the mechanics were fantastic and did a phenomenal job! Not to mention the most competitive pricing. I would never consider going anywhere else!!

Fantastic service. Had my new windshield ordered and at the shop within a day, and had my new windshield installed in about an hour. No issues with the new glass, will go back again should I need anything else glass related.

Couldnt believe how fast they fixed the chip. And how nice they were

These guys are great! I got my windshield replaced by them a few months ago and only a short time later, I got a rock chip from driving on I-49 (go figure). I heard a commercial on the radio, that they would do free chip repairs between 9a-11a. I went by there and they did it for me for FREE, no gimmicks, no hassle. I am very pleased with them. Their office lady, Selena, has been very nice both times that I have been there. Prices are very reasonable too. Thanks guys!

Awesome service and very amazing to work with. I was greeted and taken care of very fast and efficiently. They are also a God-loving company. I never leave reviews but I felt like I needed to leave one for Auto Glass Now. Thank you for everything!

Super friendly 1st time calling them and I was super impressed with the customer service and you cant beat the prices!! I will never go anywhere else for my glass needs!!

Thank you Melissa for a great customer service experience! I had my windows replaced on both doors because of vandalism. They were professional and answered all my questions. We also had a chip in our other car filled in. We would recommend this shop.

Great customer service! Windshield replacement was done fast. Staff was really friendly and outgoing.

Excellent Service! I called to have the windshield on my Jeep replaced. Their technician, Luis, came out to my office and did the job in the parking lot. He was fast, courteous and did and excellent job getting everything cleaned up.

The price is Great!! But my car had black hand print on the roof...they did nothing about it and the liner around my window is jacked up now. I asked if the new window had a sun visors down a quarter of my window she said yes but the new window has very little tent (you can see in the 1 picture)

I would definitely recommend auto glass now in Springdale to all of my friends for their window needs for their vehicle!! They have affordable prices and are fast. I took my 2002 dodge Durango in for a full windshield replacement and they ordered the windshield and had the windshield the next day. They put the new one on and took the old one out within 45 minutes to an hour. Thanks AutoGlass now!! I will definitely come back for any of my other window needs on any vehicle!!! The employees were also really nice!!