I came in for an oil change and they told me that there was not enough people to change my oil and thats why they were closing two hours early. I never heard of a dept closing early for that reason. Some one is either doing OT or a manager gotta pick up the slack.

After being told find my own tire ofd the shelf they then skipped over me starting helping others go then say we ran put of paper so we cant print it to tell the person to put the tire on. Wasted half an hour for nothing

Have called many times and they never pick up the phone

Worse experience ever! Over 6 guys walking around not working while I waited 2 hours for an oil change!! I would never recommend this place to anyone

Freddy was so helpful and extremely friendly. He went out of his way to make sure I left taken care of. I recommend going to see him if you want a pleasant experience! Thanks, Freddy!

The staff was very friendly and efficient. I came early in the morning, so I didnt have to wait. A few cars pulled up shortly behind me, so unless youre early I would expect a wait. The service was relatively quick. I had all four tires replaced, and I was in and out within 45 minutes. The assistant manager, Antarius, was very helpful throughout the entire process.

Don’t come here and expect any type of customer service. They barely even acknowledge your presence, just take your keys and point you to the door. Only thing that’s great is tire prices, order them online and get them installed elsewhere.

They just put in a new battery for us, we were out in about an hour. Friendly and fast

Very rude and unprofessional staff. They will lie and make you wait for hours. I waited two hours for oil change even though they said it will take only an hour. Somehow another car came in between my car idk how.. they’re super unorganized. I think they need a whole day just for an oil change for one car. I would rather go to some local mechanic than coming back here. Super slow! Instead of being sorry they are asking me to leave the line, that’s super rude! First they make you wait now after wasting two hours they tell me to leave..

Their auto center is horrible had a appointment they where not busy had car waiting and another one they where working on took 1hr 1/2 with appointment to get two tires on still they had not even started I ended up telling them load them up and I’ll go get them done somewhere else they could not get tires on because they where to busy fooling around having conversation standing around manager just rude

They need to fire everybody that work there and start over. Worse service ever. I saw the 2 stars, but thought its just an oil change. But now I understand. I would rate them 0 stars if I could. After 13 mins NOBODY asked me if I needed help. Just played around and talked to each other. I finally had to tell and say.... IS ANYBODY GOING TO ASK ME IF I NEED HELP. Was earlier. One stale wasnt even open everybody hanging around. But after I said something. After waiting. Guy finally came and said we arent taking any more cars when it was 2 and a half more hours before they closed. After I had waited that long. AVOID THIS LOCATION!!!!!!!

So Im getting a oil rotation. The tech that changed the oil did a great job!! After that a different employee took my car for the rotation. The employee calls me over to tell me my tire are dry rotted and and proceeded to show me where the dry rot is. I own a 2018 chrysler 300 with 9800 mile and the DOT is from 2017 there is not dry rot on the tire. I work for a tire distributor my job title is Tire specialist. You need to train your employees about there job before they do it or talk to customers. After i tell him what I do for a living. He said my manager would tell you the same. Please have the manager contact me and we can discuss the issues.

I came in to get a new battery for a 2012 ford focus. I sat waiting at opening timefor an employee to help me until about 15 minutes before they finally opened. Then they tell me they dont have the tool the need to change the battery for one of the most common cars on the road. Now they cant get my car jumped to get me to a competent garage. Avoid this place like the plague.

I have come here several times for my oil changes they are pretty busy but manage to get the job done relatively quickly. They are a hard working bunch. Thanks guys and girls!!

Come on guys do better I get the you hate your job and life sucks but try to imagine it was you hanging out in the waiting area and mever being told that the service you requested was going to have to wait for 3 hours after your oil change.

These are good guys. They did good work.

Horrible service, the tech didnt care about my business, I drove off to pep boys. what a difference on service!

I had my Benz tires replaced at Walmart. Four times. In the past. I order the ones I needed and came in to have them put on. Two hours passed. And they told me that they cant do custom rims. I was pissed and went to discount tire and put them on for 20$

This place is absolutely awful. Its the cheapest oil change in town but the service and overall demeanor of the staff is horrid.

These guys are so slow. No since of urgency

They didnt fill my oil in my engine thank God I checked it. Almost cost me a new engine.

She was VERY rude and kept saying what they cannot do

Bad customer service.

Rotated my tires, now I have to bleed my brakes

They forgot to reattach my skid plate after an oil change and it is now damaged. Never again..... But if you must go be sure that jeremy isnt working on your vehicle

Very rude customer service. Asked for estimated wait time and she said a while giving me a attitude. I will not be coming back.

Very bad service by tire services took 2 hours waiting

3 hours here, slow service

Poor customer service

Disrespectful, rude and helpless

Its terrible service

Good prices and good service

Bad service I went for an oil change and I was waiting for 4 hours and then he was unable to take my car because I had to wait for the maneger to authorize another hour more very bad experience more never