Best sales experience ever! Bryan and the sales team did an exceptional job finding me the perfect vehicle despite the limited inventory. They were patient with me and made sure everything was to my liking before we closed the deal. I will definitely recommend AutoNation Spring to others and will be back myself! Ask for Bryan to make sure you have the best experience possible!

Probably one of the easiest vehicle purchase transactions I have ever had. Jason Shayan at AutoNation Chrysler Dodge Jeep RAM Spring is awesome to work with. Got me a great price, made sure I got available rebates, and had the truck ready to go when I got there as promised. In and out within an hour, and for the exact price he promised. Will definitely buy from him again!

10/10 experience, I custom ordered the car through Hunter Sorell and he took care of me is definitely an understatement. The car wound up coming sooner than I thought and it was exactly what i ordered. Highly recommend this dealership for all your mopar needs.

I purchased a vehicle here in January. The salesman Mike was helpful & very professional. Went in to have it checked for a check engine light 9 months later which they kept it 7 days for diagnosing the problem which I chose not to have them repair it because who knows how long that would take? The service agent Rene Rodriguez would not take nor return my call for whatever reason. Totally unsatisfied with the service & will not be going back😞

If youre looking for a vehicle Big Jon is the guy to see! He makes the process easy and works really hard to make it happen. Down to earth and not your average car salesmen, hes very honest and keeps you up to date with whats going on! Hes the best around, the world could use more like him.

I went to autonation look for a new truck after not being able to find something I liked online. Brain Mcdonald was able to find me a truck with everything I was looking for quickly and for a great price. I would highly recommend anyone go to him to find a new or used vehicle. he is very knowledgeable and wants to help his customers find what is best for them.

Anthony was a wonderful salesman to work with! We originally were interested in a truck that was posted online. After asking about it we were informed that someone was there doing paperwork on that truck but he sent us over another option that was even better than the one we were looking at! He made the whole process go smoothly and so simple!

My experience was and still is horrible I just purchased this 2020 Toyota Camry and it’s been hell ever since first of all I left the dealership September 17 2021 at 2:45pm and at 3:26pm on the same day safety lights came on for brake system collision system and lane departure that I found out from Greg Leblanc Toyota that this vehicle wasn’t inspected as they say it was it had a bad tire on the left rear with a big egg in it that had to be changed and now I find out it had been in a wreck back left taillight not working properly and Toyota dealership in Houma Louisiana did a real inspection on it and found out it had been in a accident and that the front tires that they claimed to have put on four days before I purchased it are bad as well and they have the nerve to say the tires passed inspection but in Houma at a real Toyota dealership it failed WOW!!!!! Pics I will post will show u time and day everything started will I buy another car from them NO!!!!!!!!!and I will be contacting a lawyer cause this car is still in the shop with electrical problems

Alejandro Victorica is the man! He displayed professional customer service like Ive never seen and gave me great advice along the way. I will definitely make sure to purchase all my future vehicles using him. Thank you for helping me get my new set of wheels!

I initially bought my 2016 Jeep Renegade from this dealership, and have brought it back several times over the past 5 years. This latest was a recall from Jeep. Always have a good experience. Easy drop off, professional service techs, and the jeep is ready and waiting when I pick up. Highly recommended.

If you need a vehicle visit Mario Quezada at Chrysler/Dodge/Ram Auto Nation in Spring - he is the best! We were open to different truck models and buying options and he just rolled with it, trying to provide the best offers every time we moved the marker. He really listened, followed up in a respectful manner and didnt drive us crazy. Hes very personable and honest throughout the process - cant say enough about how easy he is to work with!!

I like this dealer this will be my second truck I buy here. Ask for Brian Dixie he will take good care of yall

Jeffrey was knowledgeable at his job and helped with answering questions that I needed. I had a great experience dropping off my vehicle.When picking up my vehicle same experience, met with Jeffrey again and waited a few minutes for them to bring my car, he went over a few things and I was off.I would give Jeffrey 5 stars!!!Unfortunately I am only giving 3 stars to Autonation and the techs because shortly after leaving I noticed a squeaking sound coming from underneath my car. It sounds as though someone tighten up my brakes so that I would return to have a brake job. There shouldnt have been any reason for them to touch the brakes due to the problem was in the engine.Not sure if I could recommend this place to someone. Its hard to find a honest mechanic these days.

Just bought used Porsche Cayenne GTS. Carfax and autocheck were clean but car had obviously been in an accident or had body work done on passenger side of vehicle. Also has an oil leak and break leak on passenger front wheel. This was verified by inspector. Took car back within 5 days. Car was back on lot for sale same day returned. Salesman was good but obviously this dealership does not inspect cars properly and should know that the carfax is not accurate. Car still had tape from repainted front bumper.

I recently purchased a Dodge Truck from the Spring location and the experience was great. All the staff there was friendly. Bobby was my salesman and he made my first ever vehicle purchase as smooth as possible. Great job Autonation ans continue the excellent service! Very nice and dependable selection of vehicles to offer at the dealership

I purchased a 2021 Ram 2500, and Mario, my salesman, was top notch! No back and forth haggling. The price he gave me what already a great price. The customer service I received was fast, and easy, and Ii recommend AutoNation to anyone and everyone looking for a new or used vehicle.

Luckily this is the last time I will ever have to bring a vehicle to this dealership. It is the worst of the worst service department that I have ever had to experience. Good riddance to them. I have nothing good to say about it. Ive had to deal with them with 2 separate vehicles in recent years (2015 Wrangler Rubicon and 2017 Grand Cherokee Summit). Never had one good experience. I tell friends and family to go anywhere but here.

Stacey was a pleasure to work with. She set the expectations accordingly and followed up appropriately. She was able to get everything covered under warranty and get our rental car covered for more days than anticipated. Best experience. If you need a sales rep - See Mario Quezada. Best in the Biz.

Arrived at AutoNation 45 minutes before scheduled opening time, but 15 minutes before time to open, was met by one of the most gracious sales people I have ever had the pleasure to deal with - especially at an auto dealer! Louis Watkins shepherded us all the way to signing. And as for the car itself, we have not had time yet to drive it much, but what driving we have done has been absolutely great! The car is immaculate inside; and Auto Nation made sure all the little scratches on the exterior were touched up, so that the car appears to be brand new! And to anyone interested in buying a car, whether new or used, you ought to ask for Louis Watkins!

When I arrived I test drove a vehicle that I felt was the one was my sales rep, while we were test driving I saw a homeless man I asked the man to get in which Taylor replied drive drive drive and the homeless man was sad. With that being said don’t pick up homeless people with auto nation sales rep in the car

Do not buy your car here!! Do not get your vehicle serviced here!! Ive had nothing but problems since I bought my jeep in October 2020!! They will hold your car for a week before even inspecting it for diagnostics!! Told me for two days straight my jeep was next in line for a technician to check it out. And it never happened!! Had to pick my jeep up and take it elsewhere after them keeping it for over a week! Ive never had so many problems with customer service. This is also a review for Erik, the service departments assistant manager, who does not return calls, blatantly lied about the status of my jeep multiple times and then blamed the tardiness on the software system!! Thanks for the wasted time, money and stress!

It was a great buying experience. Big Jon and Andrew were attentive and patient. There was no high pressure positioning as I looked at and drove about 10 vehicles over a 5 week period until I found the truck I wanted. And then, we spent less than an hour working out the details and land on an exceptional price. Will, the Finance Director, was also great to work with. I couldnt be more pleased.

Erik in the Auto Service Support team was exceptionally helpful and accommodating. I needed to change my previously scheduled appointment and he helped expedite my service and patiently explained all the options and costs. Overall a great experience!

Highly recommend! We had a great experience with Marc Bailey. He was our sales rep and he went out and above to find us exactly what we were looking for. 😁

Please see James Del Valle....hes a Beast! He really took care of me and made sure I left the dealership with something I wanted and happy with. I have no regrets. 10 out of 10 for the entire staff....They All made me feel welcome with gentle smiles and hellos.

To My salesman Marshall is hands down by far your go to if your looking for a new car.. a million times thanks to this guy for everything.. He helped me with both my purchases 2021 ram Laramie and 2021 Durango gt .... and million thumbs up for making everything go so smooth and quickly..To Joe the finance rockstar .. thank you thank you for all your work on getting me my new toysBoth you guys rock...* If you go to AutoNation spring go see Marshall M... He will do his absolute best to take care of you....*These 2 are my 3rd and 4th new vehicle purchase from AutoNation spring in a year!!!

I went this past Saturday desperately needing a newer vehicle. The salesman Andrew Figueroa was super helpful. He made the whole experience painless. He asked what I was looking for and showed me all my options. I didn’t feel rushed at all to make a decision. Great sense of humor, professional, knowledgeable and caring! Service so great I left with happier than ever in a 2020 vehicle with less than 2,500 miles! Thanks, AutoNation! Tell Andrew to keep up the good work and don’t lose him.

Great place to buy a vehicle. Awesome customer service

Dont bother to make an appointment it does no good your better off just getting their too be first in line. jeep was for 10 days I had to keep calling to check on the status of my jeep service advisor never called me and every time I call he is never their the only time he did call after I had made 4calls trying to find out something its a good thing my warranty covered it. found out from others that had talked to was, I had to have a new motor.called twice on Monday both times I was told they just had to test drive. that it should be ready. had to call again the next day to find out it was ready.

Just had my vehicle serviced and some repairs done at Autonation in Spring, TX and as always Kevin Hendricks in the service department took care of business. He keeps all our vehicles for Red Hurricane Express in top shape. The van that was just in has over 375,000 miles (2018 Ram Promaster) and is still running strong and in great shape. Thanks Kevin, I will keep bringing our vehicles to you!

Needed a part for my Ram 1500.Very friendly and helpful.

If I could leave ZERO stars I would. If you want terrible service, waste your time and be profiled like a thief. Ask for Michael Rodriguez. A used cars salesman. He was no help whatsoever and has no respect for others. I dont recommend to come to this dodge. They stereo type and discriminate.

I highly recommend this dealership. Especially Hunter, he is an salesman. Hes isnt one of those pushy ones that try to talk to you into the vehicles you arent interested in. After many bad experience at my local leaderships. I found the exact truck I wanted. This place was so nice and helpful. Also the best value, that Im flying into Texas from Alabama to buy my truck. Highly recommend him! Thanks for everything again.

If I could give zero stars I would. I sold them my vehicle as a trade in for a new car. Two months after I had sold the old car I got tickets stating someone had been driving my old car with MY license plates still on it and they parked in a handicap zone. So I am having to fight the ticket that totals 780 dollars! Don’t do business here. They are shady and unprofessional and downright criminal.

I am very happy with my 2021 jeep cherokee limited edition, thank you all for a wonderful purchase experience, you are all very kind and professional.. thank you so much ❤ 👏🤝👋🚙

I was very hopeful that my transaction here would be different then other car experiences I had had. Abd to a degree it was. The source of my hope was my internet contact and salesperson Mario. He was excellent. Since I was buying a used car remotely I used Mario as my eyes and ears before I flew to Houston to take delivery of the car. And Mario was an honest broker, showed the good and the bad of the car so I could make a fair assessment. he even picked me up at the airport. So why the lost star. Two things: 1) The inevitable sitting and stewing. There is always that time where you feel like you buying a timeshare and they want to wear you down. Well mine wait was over an hour between sales and finance. 2) The website and the initial set of contract papers I was presented about the car included a short warranty. That warranty was reneged on when it was observed the age and mileage of the car. As a big dealer if they had made an error, ya know what for one time eat the mistake. The restaurant gives you fries instead of onion rings they usually let you keep the fries too. It is just good customer service, that should have been done here. Still all and all, Mario made the transaction better then most buys I have done in the past.

Amazing service! We will never buy elsewhere! First time purchasing a vehicle without hassles and haggles! Got a great deal and dealt with great people! James Del Valle is the rockstar of sales and Zachary Menard is the finance one! Thank you both! While other places try to convince you 10K over msrp is the minimum they can offer due to shortages and have nothing on the lot to show-we got to see, test drive and then discount to buy!

Really poor experience. Honestly, every time weve ever used this location the service department treats us poorly... Ive never seen a collection of this many Alpha personalities in one place. This time we brought our Jeep Ren in... again for random warning lights popping on the instrument panel. For three years straight they have claimed its a battery and replaced it. Last about a year and its back. This time they were going to do a recall upgrade to see if that fixed the issue. We didnt hear anything for two days and when we finally called in to check on it they informed us the car wouldnt start. Apparently something happened to the key fob. Just coincidence nothing more.In there defense they did give it to me at cost... and then when I went to pick up the car I found out that they hadnt even tried to put it on the extended warranty I purchased from them when I bought the car. The lady had been doing this for 15 years so she knew better but I could feel free to try if I like. I did... and it was covered first time with no issue. Why did I have to do it? I paid for the services, had to do my own paperwork (time=2+ hours) and now I have to wait for the money to return.Ive been a field service engineer on everything from helicopters to laboratory instrumentation for over 20 years and have never seen anything like this. Ill not say Ill never... but I would definitely say Id RATHER not go back to this location again... for service or car purchase.

THE SHOP FORMAN CURTIS SCHUBERT IS THE MOST HELPFUL GUY EVER …. HE IS A REAL HUMBLE GUY ….A GREAT PERSON …… THANK GOD FOR PEOPLE LIKE HIM ….

9/3/2021Thanks to Rene and the service team for replacing the defective radio unit. The unit was available in two weeks and then an appointment was fixed to replace it. The work was done in less than two hours. Ii is working well and I do not see any issue as of now. I hope oil change will only be the next requirement to visit service again.--------------------------------------------------------------------------------------------------------------8/22/2021, Review on radio screen completely blank: This review is not so much on the service but the product quality that is Jeep brand.-------------------------------------------------------------------------------------------------------------Issue (message sent to AutoNation) on 8/12/2021: Radio screen completely became blank / dark. I waited a few minutes and restarted again. It did not show the screen. I drove another few miles to come home thinking the screen would wake up. But still the same. This happened a few days ago, but the screen came up after a few minutes. Now it looks like completely dead. This is a serious issue. Would you please let me know the next step. I am concerned about this issue in such a new vehicle (4 weeks new).Took the vehicle for service on 8/13. The screen came back but left with service to check. They did not find any obvious problem, but wanted to update the software to make it good. This made the situation worse that the update failed and now the blank screen shows a message that the update failed. I was told this is equipment issue and they are ordering a new part that will be available in about two weeks. Fair enough.Message sent to AutoNation on 8/19/2021Sales & service teams,I received my Cherokee back but without fixing the blank screen issue. I was told it is a software issue and it needs the complete radio to be replaced. I hope it has been ordered. I understand it will take about two weeks and so I am looking to get it replaced by 3rd Sep, 2021. I assume this will be reported back to Chrysler Jeep team as product quality issue.The vehicle is driveable, yes it is but without many of the supporting features I wanted and so only I have traded in my perfectly running Honda CRV.The features that are missing (because the screen is not active) or do not know if they are working:1) No back view camera: this is one of the main safety features I wanted2) No phone link: this means, can not use phone features hands free; also GPS, an important requirement, is not available3) AC / heat: not sure if it is working; can not see the temperature setting4) Air vent status: no indication or option to set, do not know where the air is going; feeling the air is not giving good indication.5) Windscreen fogging: do not know if the defrosting is working, I have a hard time to drive with the windscreen frosted and trying to defrost it with the wiper.6) No clock7) No radio8) There may be more that I do not know or not started using them.I wonder why the vehicle with such defect was sold to me. Are there more to come? Do not know!!With such condition, I can not brag about my Jeep and I am being asked about its quality, dependability / reliability. We travel hundreds of miles for site seeing and now I am not confident if I can take this vehicle for long drives.I hope the issue will be fixed with the new radio unit. When it is available, please set up an appointment and let me know. I can wait for 2 - 3 hours at the service area, but I need a rental car if it is more than a day.Thanks for your help and continued support.Subra Bathala7/29/2021, Review on the trunk lift handle issue: Overall AutoNation customer service during the buying process and later is quite good. Their follow up is really appreciated.I visited them recently to show an issue in my one week old Cherokee. There was some confusion and mistaken identity, however subsequently the problem was reviewed in a professional manner and received follow up action details to close the issue. Great service

Jon Mccowan (Big Jon) was a great salesman. I was not looking forward to dealing with a car salesman but he was a pleasure to work with. He was down to earth, answered all my questions, and didnt push. He made the experience great and Id highly recommend seeing him for your next vehicle purchase.

Jeff was very helpful and provided service in a timely manner. Ryan was also very friendly and nice on the way back home. Great service, thanks!

Warranty work performed, no cost to me. Very thorough inspection and suggestions. No pressure to purchase additional products and/or services makes it a nice experience. Sally is my person and she’s wonderful to work with!

Yamil Guarascio was honestly the best with this whole process! We were not anticipating purchasing a vehicle the day we went, but ending up finding what we wanted and he helped us with whatever we needed. He was very patient and NOT pushy at all. I definitely recommend him to anyone looking!

Worked with Keith and Jordan in service who were really great. Only gripe is that if you want any warranty work on your vehicle, you have to leave it with them for 10 days before it can be looked at. This process doesn’t make any sense to me. Why can’t a customer leave the car the day before?That said, work and service by the people at Autonation was prompt and friendly, as usual.

Coincidentally, as I am about to post, theres a local news report that the high car prices we are seeing now due to shortages and demand are likely to be here to stay. All the more reason to keep the car you have in the best shape possible. These guys make that as easy and as pleasant as possible. Although it takes longer to get the work done, staff does a great job to keep the customer informed from start to finish.

Purchasing my Jeep with Whitney at AutoNation in Spring TX was the best car buying experience Ive ever had. It was PAINLESS. I saw the Jeep Wrangler Sport that I wanted and she took it from there. If you are shopping for a vehicle I highly recommend AutoNation Chrysler, Dodge, and Jeep in Spring TX.

Awesome Customer Service!! Stacy Camp was my service contact and she helped us with everything we needed and then some, thank you! I love this dealership the most and we own a few Jeeps.

This has been probably the worse experience with purchasing a vehicle I ever had. I bought a 2020 Chevy Impala in June of this year and supposedly it was a Auto Nation Certified vehicle and supposed to be covered for either 90 days or 4000 miles. My car has been having issues with a sensor that affects the temp of how cold the ac blows which they fix about a week after I bought the car. Now that sensor is back out again and of course affecting the AC... Also, the mic on the radio isnt working and the XM radio antenna isnt working. My car has been in the shop for over 3 weeks and Im being told that my warranty has not been activated and basely my car is just sitting in limbo at the Chevy dealer. All I want is for my car to be fixed and things to work that they assured me worked when they did the 125 point check.UPDATE 10/7/2021:Just want to provide an update. Autonation Used call department finally activated my warranty and fixed the issues concerning my vehicle. I personally want to thanks Service Manager Jordan as he made this possible. He was understanding and apologetic to my situation and made sure to keep in constant communication with me during the duration of my vehicle being serviced. His customer service is the reason Im changing my original 1 star rating to 5 stars and why I would be willing to continue my business with them.

Really enjoyed working with Derbe Pearson. Would recommend him to any friend! Knew I was in a time frame and helped out with giving me the best options in a fast manner! Great guy.

Took my daughters 2014 Jeep JK Wrangler Sahara to AutoNation Chrysler Dodge Jeep RAM Spring located just South of FM2920 off of I-45 for scheduled repairs. The service writer, Micaela Barber, as always comes through for me. She is very thorough and so friendly as my experiences with having repairs done there are always very pleasant and thorough! 5-stars for Micaela Barber and the great mechanics at this location!

Sales person Robert was extremely helpful in the process of buying my 2015 Focus less than 2 months ago. He made the experience as painless as possible. Company cares whether your vehicle is of top quality, performance and safety, even if its used. I hate the process of buying a new/used car, you always get the salesman who wants a sale only type of service. At the Spring location, I never experienced that. I would recommend this dealership to anyone looking for a quality new or used vehicle. Thank you!

Employees were all good. Made appointment in advance but still took 3.5hrs for an oil change, fuel filter replacements and wash. Next time I will not wait and drop it off instead.

Great customer service from top to bottom. Drew was very responsive and paperwork was quick and easy!

AutoNation Chrysler Dodge Jeep RAM Spring has an excellent service department. My service advisor is Kevin Hendricks and he has been taking care of my service needs professionally since I purchased my Jeep Cherokee Trailhawk here 5 years ago. Kevin and the service department give an accurate estimate of repairs and costs, and timing, and always return my vehicle washed. They are also following covid safety protocols. I highly recommend AutoNation Chrysler Dodge Jeep RAM Spring for your needs, and do not hesitate to ask for Kevin.

I had the best experience here. Arthur Valdez worked with me through the whole process and got me the best deal there. He was patient, kind, and very helpful. I highly recommend coming here for all of your auto needs. Auto Nation has the best service there is.

The best service I have ever gotten at a dealership. Erik Galvan, thank you very much!

My 2018 Jeep Wrangler Unlimited batteries died. I scheduled an appointment for service for the battery and another minor issue. All services were under warranty.The service advisor did a good job in providing updates during my wait.EDIT/Additional InformationAs a result of my review, I received an email from AutoNation asking if I was willing to speak to the General Manager (GM) to contact them by phone. I would be happy to speak with someone, so I called. The problem is that I was in a never ending automated system that did not allow me to connect with the GM. I selected option “5” since I did not need, service, sales, parts or any of the other options. That is where the endless cycle began - as announced on the call, I tried the press “0” for the operator...no answer. I tried holding on, as instructed, to be transferred to the operator...no answer.To be clear...I was not dissatisfied by the service provided by the dealership. They repaired my vehicle as expected.I’m not big on competing online reviews; however, does someone doing what is expected rate a 4 or 5 star rating? When I do personnel evaluations, if the employee is doing what is expected I rank them appropriately. It’s the employees, or in this case the dealership, that has to perform above and beyond exceptions to earn a higher rating.When my wife’s vehicle, from another manufacturer is serviced, they return it washed. That’s not expected...that would start to move the needle toward a higher rating. My Jeep was not washed.For my vehicle, with larger tires than the factory tires, the service team added air to all four tires. The air pressure was perfect...for factory tires...not the 35” tires I have installed. I did not provide a lower rating as a result of me having to reduce the pressure in my tires. But you would think at a Jeep dealership, that sales Jeeps with aftermarket wheels and tires they would understand that larger tires do not run on the same PSI as factory tires.Maybe I don’t understand Google reviews. If you do what is expected, and nothing more, isn’t that a 3 star rating. If the service is exceptional that would result in higher marks.Like the original post stated. The service adviser did a great job providing me updates. I sat in the dealership for 5 hours (my choice); he came out and spoke with me twice. Both visits were informational and appreciated. Did I need for him to seek me out more? No, I knew where to find him if I had needed more information.I’ll add that the dealership was out of loaners and I choose not to have my wife pick me up. If the dealership had a loaner or had offered me a rental, which I believe is part of the Jeep Wave program (first day rental). That would increase their rating. Again not an issue, should the service advisor have asked if I was part of the Jeep Wave program, I don’t know. Does my membership flag when my VIN is entered into the system; it should.I am still happy to speak with the dealership or the GM. However, I won’t call back and sit through the endless automated phone loop. I do appreciate and understand their concern and desire to improve any ratings they receive.

I have a 2019 Jeep Cherokee Trailhawk that I think is a fantastic 4x4! It had a noise I wanted looked at, made appointment took it in. Staff totally friendly and courteous, told me it would be 3-4 days before they could look at it.?.?.?. Ok, I guess I can do without my car for 3-4 days… Fast forward 8 days later, no answers, techs not able to determine what issue is… so 8 days no car, no answers… just curious why my car has to wait in line to be looked at waiting in the lot, why not have an appointment system where I can get service on my appointment day? Feeling a bit like because I was patient, not calling every day to pressure the service rep my car kept getting pushed to end of line. I think this dealer’s service team is probably good, just overwhelmed at the number of cars needing service.

Nathan and The Service Team are Incredible. They know how important it is to Us to get in and out. We depend on Our Truck as We Use it fir Our Business. Also Mr. Stein was Our Sales Person. He was So Knowledgeable about what we were looking for and went that Extra Mile. Of Course Our Visit in the Sales Department just Sealed the Deal. This is the Place to Buy Your Next Vehicle. Thanks Auto Nations. Bobby & Melba Dreggors

Great buying experience at AutoNation in Spring. Our salesman, Soufiane Zahir was great. AJ also helped seal the deal. Both were non pressure salesmen, but went above and beyond to help us find the car we wanted with all the options we wanted. Will be back for future cars!

My wife was looking for a new vehicle. We chose AutoNation Spring because of the wonderful past experiences we have had with our other 3 vehicle purchases there. Our salesman Hunter was very attentive to our needs and helped us choose the right vehicle to suit those needs. Hunter and Jose (finance) got us a GREAT deal right off the bat, without all of the back and forth and wait and see other dealerships put you through. As with all of our other purchases, Hunter and the rest of the staff at AutoNation Spring know how and do provide exceptional customer service, thats why I HIGHLY recommend seeing Hunter for your vehicle needs!!

Worst car dealership to get used car, bought 2015 Cadillac Esclade from here. They inspected vehicle and get it ready in 1 day. No proper inspection has been done on car. Very next day i called Hubert, car cruise control is not working, 3rd brake light is not working. They gave me warranty for 90 days. 5 days warranty was valid when I called about issues. All i have been told take it to Cadillac dealer and get us estimate. I took it to dealer found front shock absorbers are leaking pretty bad. Called autonation again. They hold me up for 5 days and then refused to pay.I paid 40k for this car which is jot even safe to drive on road. Management should be ashamed of them self. They should have done proper inspection on vehicle, third brake light is broken no one checked in inspection, adaptive cruise control is not programmed no one checked it, shocks are leaking.

Used the Costco Auto Buyer Program. Whitney Camden helped us. It was quick and simple. We love the truck. The company was great to work with from beginning to end!

Stefan was such a great help. Super professional and caring. Went out of his way to get me a great SUV and deal. Highly recommended and ask for Stefan!

Taylor did an exceptional job helping me find the right car within my budget. Everything was done very professionally and I was in and out of the dealership in a couple of hours. Not only did I get one car, I decided on two because of how professional and smoothly things were done. Top notch customer service! Ask for Taylor if you need anything.

Cesar Romero was our sales representative. My husband & highly recommend him. He is very patient, informative, personal, and knowledgeable. Cesar made our AutoNation experience at this location a pleasant one. Carlos in finance was also very informative and personal. Highly recommend both these guys if you ever buy from this location.

After an unpleasant experience at another local dealership, I visited Auto Nation. I sat down with Victor Page and told him what I was looking for in a vehicle. He was both knowledgeable and helpful, and took the time to help me find the exact vehicle I was looking for without attempting to sell me something I did not want. Auto Nation gave me a very fair price for my trade in, and the financing was quick and easy. I highly recommend Auto Nation for your next vehicle purchase.

Service advisor Kevin was great as always. Fixed my car timely and provide the necessary guidance for future repairs.

Mrs Sallie and all the staff from her peers to the nice gentleman that dropped me off and was able to pick me up to get my Jeep Wrangler. This group took the best care and I appreciate that they had been able to exceed my expectations and replace all of my 24 Lifters ahead of schedule. If I had one improvement is for Jeep - Chrysler to stand behind there product as this should not have happened at a 100K motor and they know this a common problem with their product!!! They should try to help customers with some type of proration based on milage ☺️. I also need to mention the costs to get this done was reasonable and the team integrity to not try and sell unnecessary items etc. is also a win on customer service!!

AutoNation thank you so much!! This was the easiest car buying experience I have had. I just recently purchased a 2019 Ram 1500! I would like to give a shout out to Phillip Gibson and Victor Page. These two work as a team and I am so happy that they took care of me. Please go them they are super knowgleble and will help you get the best deal.

Purchased Ram in December... very professional and helpful sales team..... took Ram in for oil change and tire rotation... noticed next day the tires did not get rotated... call service department and spoke with service rep and received a basic oh well you can bring it back and we’ll rotate the tires......makes me wonder if oil was changed

I got a good Dodge 2500 4x4 from this place. The salesman was really good. I will come back to buy another vehicle.

I have bought 2 trucks from AN CDJR. I also service my truck in their service department. Jordan the service manager is super helpful and always remembers me by name. As long as I drive a Ram truck I will bring my service needs to them.Nathan services HD trucks there and has always taken the time to answer all my questions about service needs on my 2500 in detail. The modern day trucks are expensive and complicated. Don’t trust your investment with people at Mom and Pop shops that are usually glorified parts changers. These guys do it right and have the ability to stand behind their work. Keep up the great work!

Mark Salinas is awesome! The service is top notch. Many dealerships have customers but Mark makes me a client. That’s true service!!! Ask for MARK!!!

Robert White has put faith back in for sales accociate in the industry. He never pressured me, he listened to what I wanted and what I could afford in my price range. He also returns my calls and texts the same business day. If you have the pleasure of working with Robert you will be taken care of. Thank you Robert for going above and beyond ❤️

I worked with Erik while I was at the Service dept. He was very professional and the wait time he gave me was very accurate. I was very satisfied with my service there.

The entire experience, from walking in the door to walking out with the keys to our brand new 2021 Ram 1500, was unlike any other dealership experience.AJ (Arthur Valdez) was the dealer that had assisted us, and from the minute we stepped in the door he had my family’s best interest in mind. He was not there just for the sale. My wife and I actually had thought we would be better off waiting a few more months to save up a little more for a down payment, and AJ had no hard feelings and instead just given us tips to ensure we would be in the right place when we were ready.At that time, James Kluna, one of the managers came by and greeted us and listened to our needs. He could understand why we wanted to wait, but to counter those points, he ended up offering us more money for our trade (which was higher than NADA clean trade-in value) and more money off of the truck we were interested in.I am not by any means new to buying vehicles at dealerships, whether that be for personal or business, and I can honestly say that this was the smoothest and friendliest transaction to date.All of our future needs for CDJR vehicles will certainly be through AJ, James and their team over at the Autonation in Spring!P.S.- their inventory is virtually unmatched. They have HUNDREDS of vehicles there. Surely to give one MANY options to choose from when looking at a vehicle. Keep up the good work guys!

Erik Diaz is always professional and always gives the best customer service. That is why I keep coming back to this particular Jeep dealership. He is always available for questions and gives the most competitive pricing. I always leave feeling that my Jeep has been well taken care of!

Mark Salinas and Tomas Castillo were outstanding to work with! Greatly appreciate their professionalism throughout the process.

I had an appointment for an oil change. Checking in was easy. The waiting area is huge with a coffee bar and two vending machines. Also comfortable chairs and several tables with chairs. Free WiFi was available. I was there for almost 1.5 hours for an oil change plus all the checks that are done.

Andrew Figueroa was amazing very informative. Showed that he cared about his customers. Went above and beyond to provide services before and after purchasing the car! Love our truck! Would definitely recommend him!

The time of them having my vehicle, it took me a week to get a appointment to even have my car looked. The customer service was very unsatisfactory . I have never had to leave my vehicle with a dealership over 3 days. The communication was just not there. I had spoke with the same service representative when I got my oil changed.

The shop did an awesome job. Way better than any other time I’ve been there, a big Thank You. I’m giving them a 5 star. My only gripe is that I wanted a trade in value, I was looking to trade it in for a new duelly, the salesman I bought it from last time refused to sell me a truck, didn’t even call me after I left him a message on his desk to call. No worries, I’ll take my new truck purchase elsewhere...

I would highly recommend a sales person with name Bobby Becker, great personality and great listener.When ever I make decisions to buy another car or truck I definitely will go to AutoNation.Great team and great people.

After creating an appointment to get my oil changed through their appointment system, I promptly showed at the time of my appointment, This is where I found that there was a 2 and 1/2 hour delay. I said, no really, because I have an appointment. I quickly realized that the appointment system at AutoNation does not really mean anything.Because some of the service departments have closed during COVID, the work backlog is difficult to manage. The best solution is to drop you auto off at the service department when it is convenient to you. Forget the appointment system. Show up a couple hours later and get your car back.This is what I did and it seemed like they did a good job changing the oil and a mediocre job of washing it, but I was not there for the car wash.

5/5 Stars Highly recommend. Excellent people, excellent vehicle. Told them EXACTLY what I wanted at the price tag I wanted.Since this was a business purchase, I had to wait a few days for all the dots to align. They kept in contact, and got me everything I needed promptly. I will be buying the whole team Rams from these guys - good stuff.

Bought my truck from here at the beginning of January of 2021. Not one time did I get a call or email that my registration sticker was there waiting. I had to get a oil change done and mind you this is now May of 2021. I called up and all you get is the run around cause you guys wont hire someone to sit up front and answer phone calls and look at the mail coming in and contact people. Come to find out that my registration sticker was back to dealership 2 or 3 weeks later in January. Surely you can do better with your customers.Service Dept. needs to work on things. No one answers the phone when you get transferred and then leave a message for a call back. It Never Happens. They do not do appointments like other dealerships and this would be very helpful to have. There is no reason someone should have to sit around for 2-3 hours for a oil change!!

We drove to AutoNation from out of town because they had a lot of stock and good dealer discounts. I made an online inquiry and set up an appointment. We felt their listed discounts and online trade in quote were good, which they quoted in writing. Anthony called in advance to answer some questions, and he had the van ready to drive when we arrived. We closed the deal at the exact quoted price, no surprises, and Anthony was quick to get our paperwork done and on our way. This was a great experience with no hassles. We were happy to buy here and will shop here again.

Worst AutoNation that I have even been to. Would not recommend it to family, friends or even my worse enemy. Very poor with communicating with customers. Got a used vehicle from them late March and just now receiving my license plate and registration. Tried to communicate with my sales guy about the situation prior to today and he unexpectedly transferred locations. Contacted this location about my license plate yesterday and miraculously they got it the same day. Don’t not come to this location if you want good customer service.

Service Department Juan Reyes did not call during the day to provide vehicle status updates. Failed to review the ticket in advance for accuracy and had to call me back. Hung up the phone in my face twice intentionally.Matter was escalated to Jonathan and Kara (his leadership) to investigate upon my arrival. Jonathan and Kara were both active listeners and attentive to the matter.This is the second Service person in seven (7) years that has hung up in my face intentionally. While I recommend the dealership I caution against who may be the agent assisting you. Ask for Daisy, Rene (male) or Sally. They are superior.

As a person who never writes reviews - good or bad - this is an important message for anyone considering doing business with AutoNation in Spring, TX. Do not waste your time. I was lied to, repeatedly, over multiple days as I checked status on a vehicle which I was told was mine.I signed paperwork which miraculously disappeared. I offered to pay a deposit and was ready to pay full cash price if required with my checkbook in hand for the vehicle to reserve it the day I was at the dealership. It needed to be detailed and some body work completed before it was ready for me to take home. I took them at their word.Apparently this dealership found a better buyer over the week and a half of fake status updates - hoping I would go away, no doubt. I have to assume there was financing or more money involved for them as there is not another explanation. Regardless, this dealership is the epitome of the slimy used car business you always read about. Please leverage my experience and do business elsewhere where there is a sense of decency and doing whats right by the customer - you wont regret it.

We are loving our new Chevy Equinox that we recently bought at AutoNation. Their service and professionalism were outstanding and the vehicle was in perfect shape. We thank you Katherine Stewart for all her help for the purchase! If you go to AutoNation Spring, ask for her.

Keith was great, some of the others ehhh! Rude and lazy would be an understatement. My appointment was a 1030. Keith explained that AutoNation didnt gave my filter and would need to get it from GM. I was early thinking its only an oil change 🙄. My car sat in the same spot until after 2 pm. I didnt get my car back until almost 3........and they say i didnt even need the filter. My problem is why make the appointment at 1030???? My car never moved for hours. Why not set the appointment at 230??? Why not order the filter when I made the appointment???? So many questions........This experience was so frustrating after this service I drove to Katy to cancel the service plan.......after being told I couldnt cancel the plan in Spring. Id rather pay out of pocket and use my time wisely. I have two car from them both with service plans......need I say this was not the first time AutoNation consumed my day for an oil change, but it was the last.

Had a very nice gentleman Hubert take care of myVehicle and make sure everything was working @ it’s best. Very honest to word if your ever looking for a Car/Truck give him a call. You won’t be let down.

Great experience with Brian Matura!He was very helpful and offered a lot of options for me and my family.

This was the single best car buying experience I have ever had. Bill Jones was very welcoming, gave incredible service and attention without cheesy or annoying pressure and was very patient. Once we decided we would like to buy, Jose got us in and out of finance in 20 minutes and was also very personable. I highly recommend doing business with AutoNation!

Bought my second vehicle in the past 10 months. Great people easy to deal with. Definitely going back for my 3rd car.

I love this place every time I come here they always make sure I am taking care of and Mikaela is super awesome and so its Colby and thank you Chris for giving us a ride to the rental place. Keep up the good work thats why I keep coming back here, Im a Ford girl but I like this

Keith and the team were very helpful. Walked us thrift entire process of repairs and was very accurate on everything from wait time to cost over and above what our powertrain covered. They even discussed future maintenance and how our extended warranty worked. In addition Keith advise that we bring it back to them as opposed to the third party we bought the vehicle from. I highly recommend this service center. And being that I am from a family that works in the auto industry on the service side. I am highly critical. These guys did a great job. Five stars. Five stars. Five stars