user
Harris Automotive Services Inc
251 W Henry St, Spartanburg, SC 29306, United States
Appearance
Harris Automotive Services Inc
Comments
To
Review №1

I took my vehicle to see if they could fix my A/C. Al was professional, caring and honest. After he did some research, Al advised me they were not able to repair my A/C due to a piece of equipment they do not have at this time. He then went out of his way to put me in contact with a reputable mechanic who has the necessary equipment and is able to make the repair. Thank you Al. I’ll be back for any other repairs I may need!Folks, don’t go to Spartanburg Dodge. They charged me an arm and a leg for a diagnostic, quoted me an outrageous estimate and rudely refused to give me a simple part number for the required hose needed to fix my A/C. They’d rather have my kids and I suffer without A/C than to help me out.

ch
Review №2

This place is great! Super friendly staff and fast service. If your looking for a place that you can trust to do the job right then take your vehicle here!

Ja
Review №3

This business is the most professional, compassionate, caring, & above all else honest company that I have ever had dealings with!! They had to replace my whole motor in my car. They were so consistent in keeping me informed. Mr. Al is so nice & honest as well as Corey!! Thank you so much for a job well done!! If anyone needs any work done on their vehicle, I recommend this company 1000%!!!

du
Review №4

I have used them for TEN years now. I trust them with out reservation.

We
Review №5

Took my car here to have the engine replaced in my 2012 Dodge Challenger SRT8. Al and his team were absolutely great. They did a bunch of research for me and were able to provide me with the best options. Throughout the entire process Al and Cory kept me updated and informed. The shop was very nice and clean and all the staff were very friendly. My car is running great with no issues. The only shop I will take all 3 of my vehicles. Highly recommended.Wesley Peppers

Je
Review №6

Excellent, friendly service! They kept in touch throughout the process. I am very happy with their services and would highly recommend them.

Do
Review №7

Ya know these days its hard to find d someone to work on your car or truck that you can depend in them doing a good job, but these folks are honest, dependable, and professional, they did a great job on my truck and they finished it when they said they would be done. The labour was a little high but I was happy to pay the labour because it was well worth it . I highly recommend harris Auto for all ur auto.needs. Donnie Madon

Kr
Review №8

Great service was willing to help even doe my vehicle was at another shop will take future car problems to them

Ba
Review №9

These guys are amazing! Honest! Worked with me above and beyond. Would recommend to anyone!

Pe
Review №10

I just moved to SC last year and I was looking for an auto place in the area that would be upfront with me and not try to take advantage of me and thank goodness I found Harris Automotive! I love them and every time I go in its like talking to family. They are so willing to talk you through everything and help you if you need a ride while your car is in the shop and one time I had no clue I overpaid and they sent me a card with a check in it. Just real honest and down to earth people!Id def recommend them to anyone!

He
Review №11

Harris has been nothing but outstanding in service and quality. They gave me estimates up front on 2 different cars. Gave me options on what i want to think about doing before i made any decisions. They called and got other estimates for me when something was going to be pricey on a transmission. Theyve looked into everything i had questions about, they diagnosed my cars honestly and the prices have been extremely reasonable and competitive. Theyve worked around MY schedule and are extremely friendly. I will be referring my friends and family to Harris and will be going to them in the future with any automotive problem that i have. Ive dealt with different mechanics in the past and they have offered me the best experience ever. Al and all his guys there are super!!! A+++++

Vi
Review №12

Fantastic shop! Great customer service, knowledgeable staff, and fair prices. If youre in the area and need quality automotive service, definitely give them a call or stop in.

Te
Review №13

Harris automotive is great. Very trust worthy and they did a free inspection on my car and gave me a list of what needs repaired or what to keep on eye on. They were not pushy on trying to force me into getting work done on my car. I highly recommend them if you are looking for a great automotive service.

Br
Review №14

I don’t usually do this, but with all of the car trouble that I had last week, I am so very thankful and grateful to Harris Automotive in Spartanburg, SC for getting me back on the road and running safely!! My compressor went out which tore up my serpentine belt causing my car to shut down completely and a multiple list of other issues! I did not know what to do or where to take my car to, because I didn’t have a regular mechanic! But I am so happy to say that now, my car is running top notch and my air has never been cooler. I def don’t worry about getting on the road now due to their excellent customer service and a job well done!!I also would like to thank Corey, at Harris Automotive, for the outstanding customer service that he gave during my stressed out week! He got me worked in, called me on regular occasions to tell me his progress, broke down everything that needed to be done and my options, was so polite and transparent (because nowadays mechanics try to rip you off), and finished the job 3 days earlier than expected!! Thank you for helping me not lose my mind!! You def deserve a promotion and a pay raise lol!!So if you are looking for a mechanic, and one that you can trust to be honest and do a great job, call Corey at Harris Automotive!! I will take my car to him from now on!! Highly recommended by me and will def be back with any future car issues that I may have!!

Ri
Review №15

I would highly recommend Harris Automative Services to any of my family members, friends, collegues, clients, neighbors...and, to you!The Team at Harris Automative is comprised of members who do excellent work, exercise professionalism, and communicate well to their customers.You would do well to trust this company with your automotive needs.

Wi
Review №16

This isnt a review of the service as much as it is an employee named Cory.A kitten was trapped in the box that pulls the gate open and closed, and the chain crushed it a little when the fence turned on. Luckily an employee helped us free the kitten, who is now doing 100% fine.I just wanted to thank him for caring so much.

Ke
Review №17

Ive taken my 01 Jetta here multiple times to be serviced. The staff is trustworthy, helpful, and dependable. They take pride in customer service and get the job done faster than any shop Ive been to in the Upstate. I come back to this shop because I can trust that my best interest is always their top priority. They never pressure me into sales, decisions, or upsell me anything...which is a rarity to come by as a woman maintaining a cash car by myself. Harris Automotive performs well above expectation and always displays top notch integrity and ethics in their work. I recommend this shop to everyone in the Upstate!

Ja
Review №18

Very upfront and honest, will genuinely look for the best possible solution to benefit your specific situation. I highly recommend doing business with this establishment. They will do you right - no question. I will be recommending them to friends and family.

sa
Review №19

I trust Harris Automotive with all of my auto needs. i have been a customer for about 3 years. The service is always great and the customer service is exceptional. I trust no one else with my vehicle. Exceptional people. I recommend them to anyone needing service on any vehicle.

Da
Review №20

They worked on my Cadillac Deville and was having trouble at first but they did all that they could to fix any issues. I am not fond of the extra charges but they were very understanding and easy to work with. I think I found my new mechanic for all my auto needs.

Ap
Review №21

I called to get an estimate and Mrs.Harris had great customer service thank u

Ca
Review №22

I took my car to Harris Automotive for the second time and again I was pleased with their service. They are always friendly, their prices are fair, and they always allow me to ask as many questions as I want without making me feel like I am a bother. On top of great service...they vaccumed out my car!!!

Jo
Review №23

We had BAD engine trouble on the road between Asheville, NC and Charleston, SC (our intended destination). Like smoke coming out from under the hood, the engine overheated off the charts, and the engine died every time wed get under 20 mph. My wife was on the phone pretty much yelling Mayday! Were coming in hard... and Al at Harris told her to bring it on in. Well, the truck died in the lot at Harris, and two things stand out to me the most about this place.Number one, Al didnt try to sell us anything. It turned out the engine was shot and replacing it would have cost about the same as the truck was worth. He warned us ahead of time that it might not be worth it.Number two, he and his staff did a phenomenal job of calming down the two of us, and our two youngsters (4 and 2) on a 95 degree day when wed never driven in SC before, not to mention Spartanburg. He was able to calmly explain our options, reassure us, and even called up a hotel and a rental car company for us (it was approaching 5 pm and we didnt know what to do...). We ended up renting a car and then leasing a new one in Charleston, so Harris didnt actually perform service for us. But I would absolutely trust them to do so if we ever needed it, since they gave us truthful information, validated our concerns and didnt try to rip us off...just good service and help when we REALLY needed it, like when we were on vacation far from home (Chicago) and our truck just died on us.

Hu
Review №24

Great family owned shop that always makes you feel welcome. You are in good hands with Al and Debra and I recommend them to all of my friends and family in the area.

Al
Review №25

Harris Automotive is very dedicated to customer service. They do a great job in making sure everyone has a great experience when they come to their shop.

Do
Review №26

Used Harris Automotive for over 20 years with 8 different cars from Jeeps & Buicks to Hondas. They have always been reasonable, dependable & trust worthy. With their software they keep up with each car repair record. Extremely important in maintenance.Each time l carry a car in they have a courtesy check of the entire auto. Hard to beat!

Be
Review №27

Harris worked on my 82 Jeep CJ7 and did a great job. They fixed the problem for a reasonable price. The people and the service are top notch.

J
Review №28

Al and his group are awesome. They currently service my 3 vehicles and do a great job keeping them running good and safe.

Am
Review №29

Great staff, reasonable prices, great work!

Ja
Review №30

Ive taken it to Harris 3 times and being that Im a young female I know for a fact that theyve gotten over on me. I have an 02 Honda and they charged me $130 to fix my lock that started to sink in the door, they charged me $400 for brakes, and this last time I was told itd be $120 for a new radiator hose. I dropped it off on a Monday and agreed to pick it up in a week on to get to next Monday and they had no papers on my car meaning they didnt know they even had it. They got to work the same day and told me itd be ready at 6 but I get there and theyre saying its going to be $369 only for my new radiator pipe to bust in the next month! Im convinced they get over on people and Im HIGHLY dissatisfied. Id say fix your car yourself before taking it to them!

Li
Review №31

I brought my car here after being told it needed an alignment and then tie rod ends and THEN, at Greenville Automotive, at least one strut and then the tie rod ends AND the alighment...close to $1000, more if the other strut needed replacement.The entire issue was a bad shake while driving.We do most of our own major repairs but it would still be close to $400 for all the parts I needed. So, I called Harris after reading the great reviews.After 15 min in the waiting room with the very friendly receptionist, Cory came to get me. He showed me the back tires had huge bulges and were about to blow. I spent $70 at Guaranteed Tire and Auto right down the road and BAM, problem solved. Saved nearly $1000 taking it here. And there was no sales pressure, everyone was super friendly and the guys respectfully answered all my questions. Would recommend to anyone. A great experience!

ti
Review №32

Did business with this shop 1year ago, they did a great job, tried to take another vehicle to them they keep saying we will call you back thats been 3weeks ago all I get when I call is well call you back !

Co
Review №33

Great work ethic and they love their customers!

Tr
Review №34

I took a 2004 Pontiac Grand Am to them for a heating problem and they told me it was blown head gasket and i should junk the car. I took it somewhere else and my radiator was cracked. ...needless to say they replaced it and now i hv AC & HEAT and im still driving it!

Jo
Review №35

What ever happened to your vehicle stay away from this pack of thieves. They are the bait and switch masters and you will regret even considering doing business with them !!

Li
Review №36

Great experience and exceptional customer service!

La
Review №37

Horrible Service!! kept my car for a full 8 days before having a technician look at it. Then tell me i have to purchase one of their batteries for 140 before they even look at it..they always return my calls days later..serious waste of time and money..not professional at all the bill is at 200 and they havent even touched it...CROOKS!

bl
Review №38

So they were nice and everything but they kept my car for 6 months and every day it was “I’ll call you tomorrow when it’s finished” only to wait a couple days to a week each time and no call. I’d call them and get the same answer. Until finally I get it back and a week later everything they said they fixed is wrong again. I will never go back. Very unprofessional and very displeased with results. Waste of time and money. I think they just took advantage of my family and my desperation and milked us for as much money as they could. Sad I went here expecting the opposite. You have my grandmother fooled but not me sir. Shame.

Information
12 Photos
38 Comments
4.4 Rating
  • Address:251 W Henry St, Spartanburg, SC 29306, United States
  • Site:http://harrisautomotiveservices.com/
  • Phone:+1 864-583-9428
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Diagnostic center
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations