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Goodyear Auto Service
100 E Kennedy St, Spartanburg, SC 29306, United States
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Goodyear Auto Service
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Re
Review №1

Thank you for going above and beyond to make my car safe! I appreciate that my tires are rotated with same day service. Everyone I have come in contact with are honest and help me make choices that best suit my needs. Thank you for keeping me on the road!!

Ja
Review №2

Wow!!!! What an AMAZING group of mechanics working at this Goodyear, and the manager Cole Gardner specifically went above and beyond what I would call good customer service. All the work they did was great, very affordable and had my car running like new. I will definitely be back.

Jo
Review №3

I went here to get all 4 of my tires replaced with ComfortDrive tires. They had my vehicle done within a day, and now it feels so smooth when I drive it. I was approved for the Goodyear credit card, so I was able to get 6 months no interest and a $200 rebate. The staff here are very good, and Ill be bringing my car back to have the brakes replaced.

am
Review №4

I took my car here for a coolant check and they car inspection and they ended up replacing the filter and doing a cleaning of the cabin lines to the air filter( they didn’t know that my car if you spray the foam cleaner up in the lines that it whacks out the whole car) and ended up having my car rpm up and down and had a code come up and 4 days total without a car( they apologized but with this said, they had multiple mechanics and they didn’t know about the foam and my car) and then ended up having some other issues with the car a day after picking it back up maybe unrelated but honestly I think the rpm up and down might have messed up the other things so I feel they should be responsible plus they did a 29 point inspection and didn’t catch a huge hole in a line? Kinda fishy and also tells me between the two incidents there mechanics aren’t well trained and I will never be taking my car back- review from a nurse who’s job was highly effected!

Je
Review №5

Our 26ft. Jayco Whitehawk picked up a nail in one of the four tires on our way to Georgia.My husband was able to change the tire last evening by flashlight. Due to overall supply issues, we learned early the next morning that our Goodyear Endurance travel trailer tire is in short supply. After some research, we discovered that the Spartanburg Goodyear location happen to have the exact tire we needed - 50 miles in the opposite direction. Nonetheless, we called Cole this morning to make a late morning, same day appointment. When we arrived, they took us in immediately. Upon closer inspection, Cole determined that the other three tires should also be replaced. (Cole had eight of our tires in stock!). They changed out all four tires, torqued all tires to the proper setting, replaced the spare and finished the job within an hour’s time. We are happily back on the road and should reach our destination by late afternoon. Thank you so much to Cole and his staff for an excellent, speedy and professional experience!

Te
Review №6

This place was great, I went in on a Saturday with no appointment, I had To wait a little time but my tire was fixed. Highly recommended.

Ro
Review №7

I recently was in the Spartanburg area for business. I was rear ended on I 85 and there was an extremely loud noise coming from underneath my car. Cole Gardner came to my rescue and bless his heart was able to get that noise to stop so I could return to the Charlotte area, not having to rent a car and leave my car in Spartanburg. He was very nice and calmed my nerves while taking care of the situation preventing me from having to take off work and make a return trip. Thank you Mr. Gardner!!

Ja
Review №8

I was shopping for new tires for my son’s first car. I was very concerned about safety, performance, reliability, fuel economy, and customer service if I needed help with my purchase. What I discovered today shopping at Goodyear in Spartanburg, South Carolina was the best tire shopping experience in my life!! My salesman, Cole G., was the most knowledgeable person I have ever met and explained all the most important specifications and features of the tires I was shopping for!! The installation was on time and my tires looked so great mounted on my son’s car that I have bragged to many people about how great these tires look and ride compared to the big box store quality tires that had previously been used on this car before!! I HIGHLY recommend this very clean, professional Goodyear service location to everyone!! I am beyond impressed and will shop there forever and will recommend everyone else to do the same!!! There is such a difference shopping here and I know whenever I need my vehicle serviced that Goodyear in Spartanburg will be the only service team that I will ever trust!!!!

Ca
Review №9

This is the ONLY place I go to have an oil change or buy tires. The guys working here are always welcoming and honest. As a woman, it’s always hard to find a place that you can go and trust that they aren’t going to pull wine over your head. I have personally dealt with Jojo and Cole and they have always told me honestly how many tires I NEEDED and how many tires I should get. They’ve never tried to sell me on something that wasn’t actually needed. I trust them and send all my friends and family to them.

Da
Review №10

Did a fast and good job.

ch
Review №11

Robert was a true pleasure to deal with. Let me know exactly what was needed, without trying to sell me stuff I did not need. Very efficient and friendly. Will definitely be back.

Sa
Review №12

Dont know how to reply,had diagnostics done and learned I needed sparks plugs and air filter replaced.This should result in better gas mileage.I havent driven my vehicle enough to see a difference.What I was charged now wonder if I could have gotten it done cheaper,they did knock some of the price off

Gi
Review №13

Visited this Goodyear in Spartanburg on a trip from Columbia to the hospital to visit my uncle. A tire light came on while on the road. A nice young man checked all my tires and explained why the light came on. Then he told me that he hoped everything went well with my uncle at the hospital. I wish that I had gotten his name. Efficient and personable.

Bi
Review №14

Good Year is AWESOME!! The GoodYear store in Spartanburg on Kennedy Street is the best!! Very friendly and helpful service. The staff was EXTRA NICE And CARING! GOOD YEAR WILL HAVE MY TIRE SERVICE FOREVER !!

Ri
Review №15

Great place to have car repaired honest good work done quick! Cole is the best an absolute gentlemen and scholar of auto mobile technology big beard and brains!

Ha
Review №16

These guys are amazing!! I was not near my house today, and someone told me the bands on my front tire were showing...So I googled this auto shop, Cole told me to come right in and took care of me in under an hour!!! So grateful for their kindness and care as a first time customer. Will be back for future tire needs!

Au
Review №17

Car broke down on the side of the road and got it towed to this shop. Robert and his team did a great job communicating and telling me exactly what my problem/options were.in less than 24 hours. Highly recommend!

F
Review №18

Seems pricey compared to Walmart

Pa
Review №19

I got a flat tire and came to Goodyear for them two switch the tire I have onto the rim Of my car they told me that they cannot do that because it was not one of their tires but they would be happy to help me purchase one and have them put it on which they told me was $150 I told him I cannot afford that and if I was to take the tire off were they able to just switch the tire and I will put the tire back on they said they still cannot do that because it’s not one of their tires and they don’t switch used tires so then I had to sit in the parking lot for two hours and wait for my roadside assistance to come and switch my tire out because they refused to even if I paid them

Ty
Review №20

Also they help feed the homeless every Saturday from 1030 to one best tire place in spartanburg in my opinion

Ky
Review №21

First and last time I will visit. I made an appointment for an oil change and full inspection, and they never gave me any indication or record of the inspection results, much less whether they even bothered doing the inspection at all. The front desk rep was rude at check out— did not give me any indication of what happened during inspection, no paperwork other than a receipt, and was physically aggravated with me when their cheap card reader wasn’t working and took too long to reset— don’t get mad at me for your company’s cheap equipment! I only went here today because it was the only oil change place nearby that was open on the weekend. Will go back to my usual spot next time.

Al
Review №22

Great customer service! Cole Gardner and the other mechanics were very helpful and willing to do all they could for my flat tire. Highly recommend Goodyear!

Bl
Review №23

These guys have helped me out majorly keeping my old car running. Im a college student, so funds are limited. As a result I drive a 2000 Miata. Of course over my time spent living in Spartanburg I have had my fair share of car troubles. When my tire blew out from a nail, I brought goodyear a new tire and they put it on the wheel, free of charge. Ive gotten my headlights repaired twice with them, total it was about $200. Anyone who has dealt with electrical work can understand how cheap that is for something as headache inducing as electrical issues. Recently I got two wheels replaced and an alignment. I was in and out quickly, the car drives straight ever since. Total was $130, a very fair price for solid work. I will continue taking my car to them in the future given their excellent service in the past.

Bi
Review №24

Worst shop Ive ever been to. Will never go back....

Ca
Review №25

They worked fast and were very professional. Also had great prices.

Ti
Review №26

I tried giving this place a chance after reading all the bad reviews but they did not do a good job so I am adding on to the list of bad things about this place. I had an alignment done and scheduled the car check and free inspection. The car check and inspection was never done and after I had my alignment “done” I drove off only to hear a knocking noise coming from the wheels. When I took it to a different mechanic, they said the inner tie rod was damaged so that cost me another $150 to get fixed. They break your stuff and act like nothing is wrong. Terrible service!

Br
Review №27

Have worked with them on several occasions and have been greatly impressed by their integrity and professionalism. Jojo kept us well informed throughout the entire process and were relieved to know there is a shop in the area we can trust

Er
Review №28

This is a place of greatness.The manager and all the associates are really courteous.Work there is good.A great place to go.

Jo
Review №29

Great, trustworthy service as this location. Been a customer for a long time and never experienced a problem. Thanks for Guest Appreciation Day and the free umbrella!

Bu
Review №30

Good service on car tires and still under warranty with about 22.000 miles on them. Satisfied

B
Review №31

This little guy decided to insert himself in my tire. I had to get my tire fixed today because I needed to drive to Greenville in the morning. Goodyear was SWAMPED with a full schedule, but I dropped the tire off and they were gracious to work me in. Joe Joe and Robert were fantastic. Now my tire is back to normal and we are “rolling.”

Jo
Review №32

Great service, super friendly people! I had a tire puncture and they fixed it free of charge. Proof there are selfless people out there! I would highly recommend. I was in and out in 30 minutes.

Wi
Review №33

I scheduled to buy $600 worth of tires and an oil change. Went to this website and saw they were open until 7pm which was really super convenient. Entered an appointment time of 6pm and received a confirmation email. Arrived at the store just before 6pm sharp and ... Surprise... They were closed. Caught a couple techs standing outside and asked one of them if they were closed. They stared blankly and said yeah. I told them what happened and he replied well the hours are on the door. I guess instead of using the internet and this website I should have left work just so I could drive by and check their hours. They must have so much business that this store doesnt need their website to be accurate or to call an appointment when they see it come over with an appointment time of 6pm and tell that customer they will be closed maybe you can bring it in sooner. That didnt happen. Website, fail. Communication, fail. Suppose I should take my business elsewhere (I need tires for my other car too, I guess Ill go to discount tire instead).

Ma
Review №34

Clean, Best tires, friendly honest service. Prices are great for quality service. If it can be fixed they will let you know and do the best job in a proper time frame. Oil change and Tire Rotation appoinments can even be setup online to match your schedule. Free WiFi and parking. Close to the Library 📚, Wild Wings 🍗 Cafe, post office 📬 and lots to choose from downtown. Or just relax in the climate controlled customer area with a free ☕ coffee.

Ru
Review №35

Great service, been coming here for 20 years now and I have never had a reason to complain.

Jo
Review №36

Great service and helpful staff.

Ap
Review №37

I love this place. Treat me right for almost any problem. New tires with rebate.

Bl
Review №38

Great Service!!! Timely!!! Respectable Staff!!! Extremely Clean Inside!!! You wouldnt think they serviced cars there from how clean it is!!!

Ja
Review №39

They said Sure! Well have a quote for you in a few minutes. 20 minutes later, in full view of the receptionist, did they forget me? My time is valuable too. Walked out.

Ed
Review №40

Fast and very efficient. People were very helpful and knowledgeable.

De
Review №41

Good service, fast and priced well.

Ja
Review №42

Was quoted 120 for a part that I ended up purchasing at an airplane for 35dollars . I understand some mark up but 300% seems like robbery

Je
Review №43

Great crew! They go above and beyond to help.

Ch
Review №44

They always try to upsell! I came in with a coupon for an oil change and they tried to sell me on a $200 tire. I would not recommend this place due to slimy business practices.

Ka
Review №45

I was overlooked and waited for 2hrs to get tire on car and to make a payment while new customers came and left...if I didnt need tire so bad would have left...

Co
Review №46

Very good 👍 service

Lu
Review №47

Staff was super friendly, and very honest.

Dy
Review №48

Good price with the online discount but 1hr for an oil change is unacceptable!

Sh
Review №49

Best staff and service in Spartanburg.

Co
Review №50

Fast and friendly service

Sh
Review №51

Checked my tire light notification

Ru
Review №52

The service for great.

Da
Review №53

The service was good

Ma
Review №54

Ok

Ph
Review №55

Nice

Information
9 Photos
55 Comments
4.2 Rating
  • Address:100 E Kennedy St, Spartanburg, SC 29306, United States
  • Site:https://goodyearautoservice.com/en-US/shop/SC/Spartanburg/000902324-29306-3204
  • Phone:+1 864-582-7227
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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