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Britt Automotive Inc
2073 Southport Rd, Spartanburg, SC 29306, United States
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Britt Automotive Inc
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E
Review №1

Very nice guys that shoot it straight about repairs. They dont cut corners and very helpful with their recommendations.

Vi
Review №2

I picked up a uhaul truck, the experience was smooth.

Ni
Review №3

A pleasure to work with. They had me in and out in no time at all. Its good to know that there is a reliable auto mechanic on hand in the area that we live in. Highly recommended.

La
Review №4

Excellent serviceThe staffs were friendly

Ju
Review №5

Not impressed at all. First and foremost the mechanic got into my car without any protection to my seat or floor. Luckily in my car everything is black. I was told all fluids would be topped off. Were they? Who knows I wasnt explained or told anything as to the condition of anything. Second on my rotation an impact was used to install and tighten the wheels without an torque socket possibly warping my rotors. When my service was complete sure felt like the front end attendant was just ready to get me out of there. No thank you. No come back again(not that I will EVER) no appreciation whatsoever. Just took my payment (in which he overcharged me until I pointed it out) layed the receipt on the counter and that was it. I am new to the area and cant tell you where to go for a good oil change or service. But I can sure tell you where not to go. Britts you certainly want to avoid. Definitely subpar service.

Se
Review №6

Great place for quick affordable car care

Co
Review №7

Ripped us off our light was still on

Jo
Review №8

So expensive.for minor tire repairs I paid 25$.in california the same repair it was 15$.

Am
Review №9

They misdiagnosed my vehicle and charge me

Ze
Review №10

Poor service from owner Robert Britt

Ma
Review №11

They got my truck in quick, to change oil, but the mechanic accidentally tore off chrome trim on the hood. Did offer to fix it, but would have had to wait another hour. Over priced

Da
Review №12

Kurt is great. Friendly and great service. Been going here for years.

Ja
Review №13

Awesome guys that work there. We were there for a softball tournament at the ballpark across the street, and I decided to have an alignment done. Very fair prices and very thorough service. Thanks to Tyler and Eric. I highly recommend their work.

La
Review №14

Extremely nice professional people. They helped me out with an issue with my tire. Will definitely be coming back and giving them buisness.

Sp
Review №15

Took my car in for an oil change and the guy striped my oil drain plug because he used an air ratchet. Which YOU ARE NOT supposed to do. He said that he couldn’t fix it because he was by himself and if he did it would be an extra $50. Drain plugs aren’t but a few bucks! He was rude the whole time. Needless to say they will never get any business from me!

Da
Review №16

We bring our fleet vehicles here all the time, they are awesome to work with and Tyler is phenomenal at helping us out! Definitely recommend to all.

de
Review №17

This place deserves to have more business than it appears to have from the look of the naked eye. You may miss this location if you arent quite paying attention to your surroundings though the bright yellow building helps a whole lot with drawing your attention towards it. All prices for parts and labor are significantly lower and better than the close competitors and their work just about has the same level of quality and knowledge if not more than all of the other near automotive shops. Its a family owned business so you feel like youre at home when you walk in instead the feeling of being in a store that offers no sort of coupon or discount to seniors or military veterans. Robert (one the mechanics) was super fast to assist me with and issue I had on my vehicle and took care of the issue in a matter of seconds with an instant diagnostic and a quick fix to a complicated situation on a even more complicated vehicle. The shops/ mechanics knowledge of vehicles in general is supremely superb and arent hesitant at all to fix your vehicle or allow you to perform a do-it-yourself job so you can personally take care of certain things that doesnt necessarily require you to come out of pocket if you dont have to all while allowing you to utilize their tools if you dont have your own. Hands down best experience Ive ever had at any repair shop and definitely plan to have any and all further jobs needed to be done on my car done here at this shop. I highly recommend you at least just go by and talk to them if you have questions or even give them a call and they wont think twice about helping you with anything you may need or want to know about them or your car/truck. You wont be disappointed with the service so I encourage you or someone you know to check them out.

Ar
Review №18

They work on all out cars and do a GREAT job! So honest, and reasonable. Have been going there for several years and they have always fixed our cars for a fair price.They will refer to other reputable local repair shops (like when my transmission was slipping), if it is something they do not specialize in.Thank you Britt!!!

No
Review №19

I went in today for an oil change for 24.99 that was advertised out on the sign outside. I was asked if I was wanting the oil change for 24.99 and I said yes then I was told that special ended last week but the sign hadnt been changed yet. I left and went elsewhere. If you are aware that the sign clearly states 24.99 and that price expired last week, why not walk out and take down all the letters that is advertising false information. That was my first time going there and Iast.

Ta
Review №20

I have to say that Curt and his employees has always been very kind and professional to me and my family. They have always told me the cost up front even when they go outside to start working on my vehicle and found a deeper issue with my car before they would go any further with the repair they would come in and tell me whats going on. I really appreciate them and praise God for good people like Britt s Automotive.

Ti
Review №21

They were extremely nice and helpful. I really appreciated the service

Ve
Review №22

I have taken cars here multiple times and never had an issue. They usually fix mine for a reasonable price and it is always fixed correctly without any added issues. They also always tell you what else you need so if you dont heed their warnings then you should expect your car to still have problems! Stop writing negative reviews blaming issues on those people when Im sure they already told you what you needed but like the rest of us, you couldnt afford it all at one time. Also please believe that if they ever get over kn me, I AM NOT TAKING THE TINE TO WRITE A REVIEW WHEN I COULD BE USING THAT TIME TO CONTACT THE GOVT AGENCY THAT DEALS WITH THINGS LIKE THIS!

Z
Review №23

Great customer service. Looked at my car told me what was wrong with it and how much to fix it. In and out.

Ma
Review №24

Great service with friendly staff. Very affordable.

Jo
Review №25

We went in with our wheel acting up. They take a look at it and tell me its the wheel barring. At first to fix it it would have been 500 something. They keep my car for 4 days every day telling me other stuff was wrong with it. The final bill was over 1,000. Well 3 weeks later the car is doing the same thing. I take it back and come to find out they want more money. I take my car to another mechanic and he said they used bad parts and basically ripped me off. He also said this is not the first botched job from Britt Automotive. I would not take my car here ever again not even for a oil change. They didnt even align my wheels like they said they were going to do. The employees are very rude as well.

Sh
Review №26

Had an issue with uhaul main office trying to argue about turning a truck in early. Britt auto. Fixed the issue with a smile and jokes. Just exactly what I needed after a long week of no sleep and moving. Check these guys out for uhaul rental and automotive repair. I can not speak highly enough about this place

To
Review №27

Had my first visit and had an oil change. Very pleased with how fast they did it and the price and all the extras that were done. I will go back and I will recommend them.

Ti
Review №28

Checked a car out for me before I bought it. It had been in a previous accident and had been repaired but I was concerned about hidden frame damage so I brought it in and they put it on their lift and gave it a thorough inspection and told me there was no damage to the frame and it still had all original parts underneath which meant the damage was contained to the top side of the car and the structural integrity of the car wasnt compromised. After they took the car off of the lift I tried to pay the mechanic and he would not take my money. I was very impressed and will be taking my car in this week for an alignment and oil change.

Na
Review №29

Fair prices, reasonable wait times, and friendly demeanor of the workers.

Je
Review №30

Friendly, professional, fast and courteous. As a single mom I appreciated that they didnt try to rip me off but instead took the time to explain what they did and kept me informed through the entire process.

No
Review №31

Liars and conartist

Sa
Review №32

Staff always very helpful and they listen

Ai
Review №33

They fixed the tires but as soon as we drove off it seemed like the brakes were fixing to go out on us. We had to slam the brakes in order for it to stop. Mind you we had no problems with our brakes before.Then to top it off they took forever and only had one car there besides us. Then took & kept all my caps off the tire to put air in them. Then almost didnt replace my hub caps til I mentioned it.. All except for one had attitudes. I will not be going back. Theyre the typical break something so shell come back type if you ask me.

S.
Review №34

They are soooooo slow here! Everything literally takes hours to do. But they do good work. Went in to get tires put on and an alignment. Took my car early that morning didnt get it back until closing time. They put on the tires but didnt do the alignment smh. Turned into a two day thing!

Ma
Review №35

I was warned not to use Britt, but went against better judgment. no communication between anyone... if I had not called twice, I would still be waiting to hear about my vehicle. went to pick it up and the owner did not even know if the work had been done???? and to top it off the inside of my vehicle now smells like stale cigarettes. Im very dissapointed to also say that a tin of quarters( about $20) I keep in my console is gone along with a handful of quarters laying in my cup holder.. thanks for leaving me the pennies and nickels. never again....never again.

Ax
Review №36

Always great work . Anytime me or the family need work do we come here

BE
Review №37

Britt Automotive inspected a car I was going to purchase off of craigslist. They gave it a thorough inspection at a very reasonable price and in very good time. If I lived in the area I would most likely go to them for all my car maintenance. Thanks Britt!

De
Review №38

Good work and custmer service

Jo
Review №39

Up front quotes and experienced certified technicians that repair your car right the 1st time!

Ma
Review №40

Good group of guys that do good work.

Ja
Review №41

Britt Automotive Inc,Is the worst place Ive ever took my car to be worked on. It wouldnt start and they said needed new battery I bought new battery, next day wouldnt start. They said SHOCKS was draining batery, got new shocks at an outrageous price and next day wouldnt start. Said it was alternator and got new alternator, next day wouldnt start. This continued thru 3 batteries and continued on untill finally after $1,000.00 plus dollars I quit going there, car still wont start after sitting for 1 day!!! This went on for 6 months untill I just stopped taking it up there, finally got a GOOD MECHANIC from Union to fix it. POINT IS, DONT GO TO BRITT AUTOMOTIVE FOR ANY MECHANICAL WORK DONE ON YOUR CAR ESPECIALLY IF YOU ARE AN ELDERLY WOMAN WHO HAS NO ONE ELSE TO TURN TOO!!

Na
Review №42

NEVER EVER GO HERE!!! THEY ARE OVERPRICED AND CHARGE TOO MUCH FOR THEIR SERVICES & EVERY TIME YOU GO FOR ONE THING SOMETHING ELSE ALWAYS END UP MESSING UP. I SPUNT $800 FOR CV AXLE, FRONT END REPAIR AND 6 MONTHS LATER IT NEEDED TO BE REPAIRED AGAIN. THEY JUST WANT YOUR MONEY. SCAM MECHANICS!!!!!

Ba
Review №43

Great location, close to home, great fast service. Will use them again!

Wi
Review №44

The service top notch

Ju
Review №45

After 9 hours of labor I was told to bring car back. They would refix a life time $129 brake job they did for only an additional $450. Turns out it was cheap brake parts. Got it fixed for $49. The hours spent in nasty waiting area twice, I witness the work ethic of these unskilled people. Bathroom was fifth Y. No tissue or paper towels. Never again would I go there.

Ja
Review №46

Poor customer service, high prices, mediocre work.

Pa
Review №47

Always helpful, knowledgeable. Very reasonable.

Vi
Review №48

Do good work and honest

Za
Review №49

Quick, reliable, and knowledgeable!

D
Review №50

BEWARE i have heard some very bad things about this place.👎

co
Review №51

Worst shop Ive ever gone in my 31 years in this earth to tryied to scam my mother into engine work and it was the transmission that was messed up

Al
Review №52

Britt has always helped me out when I visit Spartanburg from out of town.

Se
Review №53

This place is a bunch of crooks and THIEVES dont leave anything in your car ever or it will be stolen

ru
Review №54

Very pricy

At
Review №55

Good place to do wheel alignment, not happy with price hike for commercial customers ;(

Da
Review №56

Great people

Ho
Review №57

Great

Re
Review №58

Great service

Er
Review №59

Very timely

Ja
Review №60

Great service

Information
10 Photos
60 Comments
4 Rating
  • Address:2073 Southport Rd, Spartanburg, SC 29306, United States
  • Site:http://brittautomotive.com/
  • Phone:+1 864-542-9995
Categories
  • Auto repair shop
  • Auto tune up service
  • Car wash
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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