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Service King Collision Southfield
24455 Telegraph Rd, Southfield, MI 48033, United States
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Service King Collision Southfield

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Fa
Review №1

I been using their services over 5 years now and I am satisfied with their work, customer service and the place is clean.

IT
Review №2

Dorian was very professional. Even though State Farm totaled my truck out. Very accommodating. Would recommend this place to anyone. Thanks . Felicia G

Je
Review №3

Very efficient and professional.

Ab
Review №4

Worst shop ever. They fixed my car and it took them an entire month to replace one door. They actually ruined my lights and windows. They have no electric experience at all and the paint is rusted now. Less than a year and it’s already rusted. Terrible service. Take your car somewhere else. NOTHING HAS BEEN DONE SINCE I COMPLAINED 4 MONTHS AGOUpdate: this issue has not been resolved nor was I contacted by this company. Lairs

Wi
Review №5

I woke up to find that my car had been keyed. I decided to take my car to Service King Collision in Southfield and I couldn’t be happier about the service and communication from Pat and Dorian. They kept in constant contact with me about the status of my car and completed the repair faster than I thought. When I arrived to pick up my car after the repair Pat explained the lifetime warranty, what they did, and made sure to explain how to care for my car while the paint cures. I got in my car and was blown away again as I found that not only did they fix the damage, but they also fully detailed my car inside and out.Best service hands down!!!

Ch
Review №6

One of the Best around.

St
Review №7

Have used them for many years and many collision repair jobs. Always professional and their work is exceptional.

Ro
Review №8

Service King in Southfield Mi was very helpful and very professional and had my car done in a timely manner so I could get back on the road

Ho
Review №9

There was good communication throughout the process, the the minor collision damage I wanted repaired was done on time, with quality workmanship that was first class and professional.

Ri
Review №10

Great customer service and great follow up.

J
Review №11

Excellent Customer service

Ju
Review №12

The front desk staff was and general management was wonderful and everyone was attentive. Car came very clean and well fixed I don’t know what the other people in the reviews are saying I rate service king #1 BEST COLLISION SHOP!!

Ro
Review №13

Excellent!

V
Review №14

Highly recommended Service King Southfield. Excellent customer service, the car was done early. I was apprised of progress at every step and the car looks wonderful. Brian and Dorian were amazing!

La
Review №15

I had a wonderful experience with Service King. My service technician was pleasant, well informed and kept me informed every step of the way! I will use the services of Service King and send friends and family there as well.

Yo
Review №16

BEWARE IF THIS FACILITY!!! we towed our car in to get a QUOTE! and they gave us a quote that we did not agree with. so we decided not to get work done there. OUT OF KNOW-WHERE, there was a $500 check out fee for the car.... i refused to pay this. This wasnt discussed beforehand, I got my car towed out of there and taken to another facility. I get a call from the other facility that they are waiting for parts. SERVICE KING TOOK MY CAR APART AND HELD ON TO THE PARTS and did not say anything! they kept their mouth shut. THESE PEOPLE HAVE NO INTEGRITY!!! BEWARE!!! HORRIBLE PLACE

Ma
Review №17

This location provided extraordinary service to my vehicle. They work with Allstate so that’s why I chose them and I am so pleased I did. My Honda was smashed on a Wednesday afternoon and I was driving what looked like a brand new car by the following Tuesday. They estimated 14 days and I had it back within 7! Tim was so helpful, genuine, thorough, knowledgeable, and just the perfect person to work with during a stressful situation. I will never take my vehicle anywhere else and I hope you won’t either!

De
Review №18

I received excellent service from Service King Collision Repair in Southfield. Mike McGrary was my service rep he was awesome as well as Dianna the receptionist. Mike explained the entire process and informed me weekly/daily the status of my vehicle and additional work that it needed. Kudos and thanks to everyone who provided service to my vehicle.

Ju
Review №19

Great experience from start to finish. Love the work completed.

Fr
Review №20

5 STARS is not enough for the high quality service and workmanship at the SOUTHFIELD SERVICE KING collision repair center! Great customer service, very friendly and above and beyond in all ways.THANK YOU ALL! 🙌🏻❤️🇺🇸

ga
Review №21

This collision shop is very neat, clean and organized. The follow up calls and service updates while your vehicle is being fixed, is the best I have experienced in the past 10 years!. Thank you Marty and the great staff at Autometric. I will refer any of my friends and colleagues to your business and know they will be taken care of in a professional, efficient manner.

m
Review №22

Quality work with outstanding customer service, informing the customer of the repair status with frequent regularity.

He
Review №23

Took in my mini cooper to be repaired after it was hit on the rear drivers side - my car looks fantastic, I am so very happy with it, all the staff were extremely friendly and helpful. When I got my car back, they had washed and detailed the interior and exterior. I would definitely recommend going here for any repair work. Thank you Adam for all the time you took to talk to me about my repairs, and to Debbie for making it so I could pick up my car when I needed to.!! :-)

Co
Review №24

Very friendly employees and were conscious and considerate about costs for the repairs on my vehicle. They got a price match on new parts at a used part rate, and ordered them in advance of my car being on site. The work performed was professional and prompt. When I got my car back, they had washed and detailed the interior and exterior! They kept me informed during the repairs and followed up after I was driving again. I had other repair work done by a dealership, and the service provided by Autometric was magnitudes better. Highly recommended!

to
Review №25

It my first time there so far it going iik

Lo
Review №26

Professional, friendly, courteous, covid19 conscious service.

Jo
Review №27

Very friendly, great service and excellent work!

Le
Review №28

Excellent service

Ju
Review №29

Trustworthy, and Straight forward; and I just really enjoyed speaking with the service.

La
Review №30

Went in for an estimate on some repair work after someone sideswiped me. I received a written estimate totaling over $1000 in damages. I continued to search around. I went to the dealership and was told my damages were only surface marks that had not penetrated the paint and could be repaired in 20 minutes and for free! The repair was made on spot and there were no longer any signs I was in an accident. Not sure why Service King gave me such a high estimate. Glad I shopped around.

Am
Review №31

I had a collision claim through Allstate and was sent to the Southfield location instead of Livonia by the call center. Despite being at the wrong location Debbie made sure my claim was documented and arranged for my car to be flat loaded to the proper location. Above and beyond service.

Ca
Review №32

Excellent customer service and body work. Autometric is the only collision shop to consider when in need of repairs.

Ja
Review №33

The service was professional and prompt

Mo
Review №34

One of the best body shops in the tricounty.

Ro
Review №35

Great

Fa
Review №36

Very rude and unprofessional service

Ra
Review №37

Poor customer service

Ty
Review №38

Great place

Information
7 Photos
38 Comments
4.3 Rating
  • Address:24455 Telegraph Rd, Southfield, MI 48033, United States
  • Site:http://serviceking.com/locations/service-king-southfield
  • Phone:+1 248-353-9100
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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