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Glassman Body Shop
22250 Telegraph Rd, Southfield, MI 48033, United States
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Glassman Body Shop
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Is
Review №1

They did a good job repairing the damage that my car had in a car accident. So why am I giving them 3 stars? Firstly, they took 2 months (!!!) to fix something that was estimated to take 2 weeks. They did give me a loaner car when my insurance wouldn’t cover the car rental anymore, but I would have rather had my own car. The car came back very dusty in several places and there were new scuff marks on the bumper. Before I left, I checked over the car and found several things that were not working! They managed to fix them on the spot. Lastly, I had a remote start installed on the car and when I got my car back it was removed. I had to go back to have it installed again.Summary: good repair, not so good overall.

n
Review №2

Everyone knows when you get in an accident it can be devastating, these guys at glass man went above and beyond. When I arrived at their shop they made me feel comforted and ensured me everything was going to be okay and my car was going to look and drive like it was brand new... AND THEY DIDNT LIE! my car is BEAUTIFUL AGAIN! Drives so smooth it’s like brand new! I couldn’t be happier. The manager was amazing and Doug the tech who worked on my car, I would recommend to anyone. I will never bring my business elsewhere! Great job guys!

Ro
Review №3

Great staff!! Mitch the body guy did a great job repairing a dent on the side of my truck cant even tell it was ever there. The paint matched perfectly and they guaranteed the repair for as long as i owned the truck :). Everyone was professional hopefully wont need more body work but if i do this is my go to place.

Ly
Review №4

Did great work on our car.

Ey
Review №5

Very helpful, nice staff. Took care of all my needs. High quality work. Highly recommend.

K
Review №6

Service was unparalleled! Everyone I interacted with at Glassman Body Shop was a total professional! The staff followed strict COVID precautions and I felt very safe. I appreciated their efforts. I will definitely return and recommend them to anyone in need.

St
Review №7

Talk about white glove service!! Glassman Body Shop does not disappoint. Extremely friendly and knowledgeable staff.

Do
Review №8

Gave 4 Stars based on the phone conversations and brief interaction with the staff today as I dropped my car off at their body shop after a small collision yesterday. Will amend after service is completed.. good or bad. Heres a photo of their hrs of operation...and a photo of my car, only 2,941 miles on it :(

Ma
Review №9

Doug did an amazing job on our car, looks like i bought it brand new! Thank you guys!

Ga
Review №10

Such great service! The staff was so nice!

A.
Review №11

Last week, I shopped for collision estimates for my car. The repair was minor, but another collision shop quoted me almost double than Glassman Body Shop! Todd, Mitch, and Cindy were all great people to work with. Before I scheuled my appointment with them for body work, they popped out part of my bumper so that it could last me a bit while I drove around. They did not need to do that, but I greatly appreciated their service even before I committed to getting the collision work at their shop! Friendly people, fair prices...just got my car back today. Only time will tell if the work holds up. By the vibes of the company, they are honest and do good, conscientious work.

Sa
Review №12

Very unprofessional! Worst customer service ever! Plus very high prices

El
Review №13

Kelly in the office is super friendly and helpful! The repairs done on my Subaru impreza look great as well. They even detailed the inside of my car!

Ma
Review №14

I was in a pretty bad car accident. I thought for sure my vehicle was going to be totaled just by the looks of it but they fixed it! It looks brand new!

Ma
Review №15

Nice place especially that girl at the Michigan auto transport office inside

Jo
Review №16

I got fired for no reason. I did nothing wrong, was just told it’s an at will state to Work and I’m not in their future for the shop. I always did my job to the best of my ability, came in 2 hours early, helped that shop in many ways. My Christmas thanks to me and my family for doing a great job is getting fired. The whole place is incompetent and management needs to go to some classes to learn to deal with people better

gi
Review №17

They were the best! Gave me a loaner, called me with regular updates. Did a fantastic job! Looks better than new!

Br
Review №18

Staff was cd!nmvbbbbzq

jo
Review №19

Great work, they keep you in the know all the way through the process

al
Review №20

Great service, thank you very much!

MO
Review №21

The waiting area is so bad. There no AC. The bathroom is unclean.

Cr
Review №22

Tom gave me an estimate right away.

Sa
Review №23

Kellie is extremely rude. Dont go here. I spent $5,000 to fix my car I had broken doors, air is still leaking inside. Rude and incompetent people who have never heard of customer service let alone service with a smile.

Vi
Review №24

Take a second look after collision repair...

Information
7 Photos
24 Comments
4 Rating
  • Address:22250 Telegraph Rd, Southfield, MI 48033, United States
  • Site:http://glassmanautogroup.com/
  • Phone:+1 248-350-1020
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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