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Tamaroff Nissan
28585 Telegraph Rd, Southfield, MI 48034, United States
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Tamaroff Nissan
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Je
Review №1

I had the privilege of having Rhonda as my salesperson. She was fantastic and extremely helpful throughout my car buying process. I called her on the phone before going to the dealership and told her exactly what I was looking for. The next day she had everything ready and waiting for me to come by and sign paperwork. She was able to answer all of my questions and willing to give out her direct contact information in the event that I had further questions even after the deal was done. Great salesperson! All the other employees I came in contact with were great and very helpful as well. Highly recommended!!

Ev
Review №2

The service was quick, complete, and reasonably priced. The service agent was respectful, courteous, and competent. The waiting area was comfortable and pleasant.

Wa
Review №3

My service technician, Steve was terrific. Got me in and out in the timeframe he outlined. He suggested a service that I needed, the air condition flush (I think thats what it was) and had that taken care of too.

AJ
Review №4

Everyone was very pleasant and professional. I will definitely return for future services

Da
Review №5

I love this place! Jason is always so professional and friendly. I can also say the same for the rest of the staff as well. My questions are always honestly answered and the service is great! The building is always very clean as well and environment is positive. I love how Nissan follows up with you to make sure all your needs are taken care of and you are completely satisfied with your service. Thanks Nissan for being so awesome!

Mi
Review №6

Requested services went great. However, my car wasn’t washed, and there was a pile of small-ish sized tree leaves in my passenger foot area, which warranted a trip to the car wash. I know they weren’t there earlier because I’m hyper vigilant about giving you a clean car to work on. Also, I never have passengers.

Ro
Review №7

Friendly, prompt. Car was ready when they said it would be. Clean and neat.

Mi
Review №8

Great Customer Service! Rodney is the go to guy in the Service Department. He takes care off all his customers. Thank you Rodney I appreciate the service and hard work you put in to making my experience at Tamaroff comfortable and less stressful.

Rh
Review №9

The team at Tamaroff Nissan was awesome. Austin located my vehicle of choice from a limited inventory. Leo explained all of the cars features and made sure I was comfortable operating my new car. Jeff, the finance manager worked his magic with the financing. Overall I had a great experience.

De
Review №10

Very Professional & Great Service. Will Bring My Vehicle Back For Any Service

Te
Review №11

Rhonda is such a sweetheart!!! She made me feel very comfortable, no pressure and very helpful. I’m glad she was there for me!

Ja
Review №12

Rhonda is the best sales Lady ever. I’m on my second car with tamaroff & she helped me get into each car. She’s a people person & will try her best help you get whatever car you desire. I’ll choose Rhonda & Tamaroff any day ❤️❤️ everyone is lovely but RHONDA IS THE BEST 👍🏾👍🏾👍🏾👍🏾⭐️⭐️⭐️⭐️⭐️

zo
Review №13

Rhonda Walters was amazing; she treated myself and my parents with respect and was so helpful. We walked in close to closing without realizing how late it was, and she in no way made us feel rushed. She answered all of our questions, and provided us with absolutely professional care. I am looking forward to working with her again soon!

Ki
Review №14

Rhonda Walters made our experience so easy and pleasant. She delivered on everything she said she would and more. I’m in love with my Rogue and I highly recommend Rhonda…..and I’m picky.Thank you Rhonda!

An
Review №15

The experience at Tamaroff was very nice. Ms. Walters did a job that puts a big smile on your face. She was extremely courteous and very friendly. The whole environment was friendly and nice. We were satisfied customers when we walked out of Tamaroff. I highly recommend someone to this dealership.

Bh
Review №16

Service is great. But the service area and customer lounge were terrible. Customer lounge did not even have little things like bottled water or a terrible cold coffee. It was no where near to the Nissan standards.

No
Review №17

I recently got my new Nissan Rogue Sport at Tamaroff Nissan. The dealership made the process easy.Leonard is so professional, he listens to me and makes things works, trustworthy, and easy communication by phone and in-person.will absolutely pursue him for a another car in future and will recommend him to family and friends.

Li
Review №18

The service I received was completed in less time than was anticipated and the technician was friendly and totally respectful. I have bought and leased cars through Tamaroff for years because of the awesome service department!

Ta
Review №19

I recently bought Nissan Rogue and my sales agent was Rhonda Walters. If you have busy schedule and do not have enough time to shop around, give her a call and you will get the best deal. I made a deal with her over the phone in 5 minutes. She is very honest, professional, reliable, respectful and straight forward. I will love to buy my next car from her whenever I need to buy.

Ti
Review №20

Jason was AWESOME!!! I appreciate his customer service, he called and kept me updated just like he said he would. Thank you, Jason and Tamaroff Nissan

Co
Review №21

Absolutely amazing service! Mike was great, friendly and honest. I will definitely be going to him if I need anything else in the future!

Ki
Review №22

Rhonda is great and she is so sweet. She did an excellent job getting me exactly what I want and I was able to sign and drive off the lot the same day. It was a smooth process, I will definitely purchase a SUV from here again

Is
Review №23

The best buying experience ever. From the time I walked in the door to the final signing everything was wonderful. Rhonda my salesperson was very helpful and eager to answer all my questions. Hopefully I will be able to purchase a car from her and tamaroff in the future

Si
Review №24

The service was quick and the service personnel took care of all my Service needs - Very happy with the help rendered

Be
Review №25

Just purchased a Nissan Armada Platinum Seriesthe entire team at Nissan was exceptionally helpful and knowledgeable. They were quite patient when going over the car with me as it has some very advanced features.Very nice experience.

Ke
Review №26

Great people! Mel was welcoming and helped me get the Rogue I was looking for and John was patient and understanding of my circumstances while completing the financing and purchasing process.

Su
Review №27

Recently I purchased a vehicle in Southfield Tamaroff showroom. The overall process was smooth and all necessary information was given to me at every step.I really liked the way they treat customers. The sales representative Rhonda Walters, was very helpful and informative. I recommend this dealer.

Th
Review №28

This dealership was so helpful! Not only did they get me the exact vehicle that I wanted, but the level of Customer Service which I received from both the Sales and Finance departments far exceeded my expectations. They’ve won me over. 👍🏻👍🏻

Be
Review №29

As we find ourselves in the midst of a hectic car buying environment, its nice to know that there are still sales people who understand the meaning of Customer Service. Rhonda Walters is one of those salespersons. She was extremely helpful, being aware of my busy schedule and my time frame. She went over and above to create a wonderful buying experience.

Ca
Review №30

I needed and oil change. my service was done well and timely. Thank you for your wonderful service.

Do
Review №31

I was greeted by Jason as if I were family and it was comforting as well as assuring; my car was service and washed (their extra bonus for free) in less time than predicted. Yes! I look forwards to being serviced by Jason at Tamoaroff again....Thank You. P.S. I miss the coffee and doughnuts in the lounging area.

Al
Review №32

Paul and Rhonda did an amazing job at helping me pick a vehicle of my dream. They gave me a good discount and were very courteous throughout the whole process. I highly recommend this dealership

Ca
Review №33

Weve bought a vehicle from Leo in the past and he had moved dealerships. We accidentally happened onto the dealership he moved to and couldnt be happier with our experience again. Thanks Leo, for being such a great auto guy!!

Wi
Review №34

I went to Tamaroff for a service appointment I made online. I checked the box that I would need a rental car. I woke up an hour early to take it in this morning, 7/20/21. When I arrived, Tamaroff said they didn’t have a rental car and that they don’t have a record of me requesting one. When I tried rescheduling the appointment, Tamaroff wasn’t really willing to work with me. They wanted me to wake up even earlier than today and come at an 8am time instead of allowing me to come in at 9am. Lack of planning (or incompetence?) on Tamaroff’s part isn’t an urgency on my part. Tamaroff wasted an hour of my time this morning.Several weeks ago when I made a service appointment request, Tamaroff later stated they had no record of an appointment scheduled. When I didn’t show up to the appointment, I received an automatic e-mail from Tamaroff stating I missed the appointment. If there was no appointment in the system, why did it send the no-show e-mail? It sure seems like once Tamaroff has your money (in my case, my $30k), the service ends.Two complaints about Tamaroff in the couple month period in which Ive owned my Rogue doesnt bode well for Tamaroff.Also, I contacted Nissan about updating the firmware for my infotainment system in my 2021 Nissan Rogue. Nissan’s response was, “Nissan relies on its authorized dealers to provide technical support to our valued customers. Please contact or visit your local Nissan dealer, as they are in the best position to assist further with the firmware update for the Apple Carplay on your 2021 Nissan Rogue.”When I took the vehicle to Tamaroff on 7/20/21, Tamaroff said Nissan has to give me the firmware update and then Tamaroff can upload it. -_-

Je
Review №35

Great experience buying a car. Attention to detail and got us into the car same day.

dl
Review №36

Nissan went over and beyond with customer service, safety, and the work completed. I appreciate everything Nissan had done for my vehicle. Thank you!

Sa
Review №37

After visiting two other Nissan dealerships in the area close to our home only to be disappointed in their stock and staff, we went across town to Tamaroff Nissan. We were ecstatic to learn that Tamaroff had the exact vehicle we wanted in stock—as well as the most knowledgeable, courteous, and accommodating sales professional we have ever encountered. We will do business with Tamaroff again in the future hands down!!

ca
Review №38

Rhonda was so friendly and helpful gaining my new lease of an Altima. The whole process was handled smoothly and professionally.

Jo
Review №39

I just purchased a 2021 Nissan Rogue. Rhonda Walters was my sales person anx when I say she was there every step of the way, finding the right car for me in the right color with everything I wanted and more!!!! Even patiently working with me after changing my mind on the color 3 times!! She was very professional and her follow up was really appreciated. It wasnt just about finding and buying the right car for me but the process and her professionalism ! If you are looking for that perfect car . Rhonda is that person! Thanks again

Fe
Review №40

Great service. Always very friendly and professional.

Ca
Review №41

Rhonda Walters provided excellent service. She answered all my questions, responded quickly to my emails, and stayed over until I completed all my paperwork.

Da
Review №42

My husband and I were looking for a truck long before the chip shortage happened. Well needless to say not one darn dealership would work with us ... Until we came across Tamaroff Honda Nissan at 28585 telegraph road, Southfield Mi 48034. And you ask for Rhonda she is amazing and everyone else who was involved in us being able to drive away in our new truck Thank You!! Everyone one is so amazing here. I couldn’t ask for a better experience. I would most definitely without a thought purchase another vehicle from this place they are truly the greatest dealership around. Thank you . And thank you again Rhonda. Torres family.

Br
Review №43

Rhonda Walters is the best car sales agent Ive ever had the pleasure of meeting! She was quite knowledgeable about the 2021 Rogue, and she exercised a great deal of patience with me. She showed me how to operate features such as the audio system, automatic headlights, maps, etc. Rhonda even took time out of her busy schedule to see me on a Saturday, so that she could answer any other questions I might have. Rhonda has a sunny personality, which made me comfortable with her. She is a stellar sales agent.

J
Review №44

I felt like this was a classic bait and switch. On the dealer website it was advertised $2500 over KBB for my trade in, and the dealer website indicated my trade was worth $20,000. My sales person was only able to give me $16,000.The dealer website basically said with $999 and taxes and fees my payment for this car would be around $200, but after everything was all said in done I put $3600 down and my payment is $350 a month.

Ro
Review №45

Professional from beginning to end. Charles managed things perfectly! I look forward to my next visit. Thank you, Charles!

Th
Review №46

Went in for a recall, will go back in for my 40,000 maintenance

De
Review №47

The service was excellent. MIKE the service manager went beyond customer service. He treated us like family and was looking out for us to get the best service possible. In these times of distress due to the pandemic he really took care of us. He was kind and understanding and most important he put himself in our shoes and empathized with us and what we were experiencing and he in good faith provided excellent customer service. We are so grateful for him and his team.

Vi
Review №48

Rhonda W truly provided me the best service imaginable when trading in my lease and picking the perfect model and trim level to replace it. She introduced me to the staff who will be providing the services for my vehicle and showed me each feature available to me in my new car. I recommend Rhonda to anyone who is looking to purchase a new vehicle. Exceptional Service!

Th
Review №49

I totally love Steve, hes awesome at explaining every detail of what is to be going on with your vehicle and very knowledgeable at his job. Steve is also funny and very nice. I will definitely work with him again.

Li
Review №50

Rhonda was a great sales person. She was efficient and answered all of my questions and concerns. I received exceptional customer service from her.Thanks Rhonda!

Re
Review №51

I love your service, it is the best based on quality /price ratio! The waiting place is very safe for the current situation!I drove 25 minutes away from my home to your place for service to my van. I like your service!Thank you very much!

Ma
Review №52

The process to lease our new car was simple and Rhonda was a pleasure to work with.

Br
Review №53

A family member recommended Rhonda Walters to me when it was time to get another lease. I was impressed with the overall experience with her and with Tamaroff. She worked with me to find the right vehicle within my budget. She made sure I was happy with my choice.

Go
Review №54

I did my oil & filter change but accidently they made a scratch in the trunk of my vehicle. I mentioned them and the customer service officer Steve WAS GREAT. He told the service manager and they repaired the scratch without any charges or fee.

Al
Review №55

Rodney was amazing - as well as everyone at the service center! They picked up my car and returned it with no issues....it was so convenient and worked out so well with my schedule for work.Highly recommend!Alisa kagen

Yv
Review №56

This was my 90,000 mile checkup. Service representative Rodney is always very helpful.

Ra
Review №57

It was very good experience, with a very helpful and understanding staff

Si
Review №58

Thank you Tamaroff Nissan for taking care of my car and not ripping me off. Really honest and awesome service. I will be definitely coming back here for my service and sales. Very attentive and careful about their work.

RE
Review №59

Charles was awesome thank you! Went above and beyond for my Nissan Armada. I was having trouble with the battery dying and the car not starting. Thanks

Le
Review №60

Rodney was excellent in explaining car repairs and cost. This was my first time visiting your dealership and I will be back. Keep up the good work in customer service!!!Yours Truly,Turner Family ( Go Wisconsin)

Pa
Review №61

Raph Nixon in part department is the BEST! He found a part that was challenging to track down and was able to immediately resolve my issue. Well done sir, keep up the excellent work 👏 👍

Ju
Review №62

Called at 2:01pm to set up an appointment for a test drive on a used Nissan Titan for 3:30pm. After driving 45 minutes Im greeted by an employee who said the truck was sold yesterday...

To
Review №63

Rodney Tisdale made sure everything was taken care of when I came to get my brakes fixed. I’ll be sure to send everyone to him for great customer service.

Cl
Review №64

Jason was excellent to work with! I am a very busy individual with family and I work at a dealership myself, I have high expectations. Jason met and exceeded those expectations. He updated me every step of the way, very professional and handled my every need. Zero stress over such a big repair. I unfortunately do not live close enough to stop in for oil changes but any future repairs I will return simply because of Jason. Thank you

Ve
Review №65

Very professional my car driving like its brand new our salesperson was Steve very attentive arranged for my husband to be brought home and pick back up in a timely manner overall give it a 10-star keep up the good work even in the midst of pandemic still get stellar service

Mi
Review №66

I had great experience at Tamaroff Nissan. My sales consultant was Leonard Zelfa. He was very knowledgeable of the Nissan Rogue I interested in and was able to answer all my questions and help assist me with my purchase. I will recommend Leonard and Tamaroff Nissan to my friends and family.

Te
Review №67

Charles Pentwater is always available & goes above & beyond, hes the BEST!!....Give him a raise!!

Ky
Review №68

Dont believe the website, you cannot immediately pick up parts you order. Then the parts department will tell you it will be ready saturday only to find out when you show up that the parts department is closed on saturday and the only people there are useless salesmen.

Br
Review №69

Great dealership overall. My salesperson John Ashcraft went above and beyond to answer all my questions and helped me land on the best possible deal for what I wanted. This is my third car from this dealership and wont be my last. Thanks!

Ju
Review №70

Charles Pettway is superb. Always professional, effective and accurate. Great job Tamaroff Nissan! Great service and everyone is very friendly and professional.

Se
Review №71

Great experience in the service department, Steve Habhab is the best there is. He is always honest, up front, and advises me in the right direction of what needs to be done with the vehicle. Thanks Steve!

Da
Review №72

My first experience with Service at Tamaroff. my Advisor was spot on.

Da
Review №73

Great experience, I love my car. Rashaun was truly amazing. I will be coming back once my lease is up

Am
Review №74

Upon my arrival to the dealership I set up an appointment with Rhonda. Once at the dealership they helped get me the best deal within my budget for the vehicle I wanted. I prayed before selecting a dealership and I know that it was God that led me to Tamaroff. Staff is polite and courteous. Would definitely recommend family and friend to this dealership. And for my wait they added extra things to my deal. Very satisfied and enjoying my new Rogue.

Su
Review №75

I have had zero issues in last 7 years. The sales and after sales service has been top notch.

Er
Review №76

Great experience again with Tamaroff. John Ashcraft (sales) is extremely knowledgeable, friendly and thorough. He helped me get the car Iwanted and needed, not just sell me a car.

Ch
Review №77

Mr. Ashcraft did a great job of listening to understand what was important in our purchase decision. Once that was done he kept in touch via email during the time between the decision and the delivery date. On the delivery day he took the time to show us the details of using the many features of the car. Very professional and courteous service.

Ta
Review №78

The staff was friendly and efficient. The waiting area was cleaned and sanitized. The wait was good and they gave me excellent results. I will get all of my service needs at this location.

ra
Review №79

Upon enquiry, responded promptly, reaching out to me with their best deals. Considered my convenience while setting up appointments. Efficient with the lease deal and completion of all required paperwork.Would recommend Tamaroff for sure. In particular, my Sales Consultant Ms. Rhonda Walters was nice to deal with. Friendly & considerate, yet professional. If I do Nissan again, I would definitely come back to these guys in the future!

Me
Review №80

Pleasant experience with the body shop and excellent work done on my car repair.

Je
Review №81

Rhonda made the process way too easy! I walked in and out with the car I wanted with no trouble at all and absolutely still in love with my new Kicks =)

Ma
Review №82

The body shop manager was great, he gave me a quote for the wet sanding. They had to do the process twice, but now the scratch is not detectable. I am very happy that I brought it in.

Ap
Review №83

Steven my rep was amazing! He went over and beyond I tell you . You can tell he really cares and takes pride in what he does . The communication was amazing and his sense of urgency to get my vehicle running and to me was simply amazing . I appreciate Nissan for taking the time to hire the right people who really cares and not just working for a paycheck !Thanks Steven !!!!April Burise -2018 Nissan Rogue

Di
Review №84

I recently tried to buy pre-owned car experienced experience with Tamartof preowned shop manager.It seems he is taking advantaged of single women.Very unfriendly and rude and not honest.I will never recommend my friends to deal with dealership.

Le
Review №85

I had really great experience at Tamaroff Nissan with Rhonda Walters. She is very knowledgeable and friendly person, helped me a lot with selecting a vehicle. Would gladly recommend her services to my friends and family.

Ma
Review №86

Had exceptional service from Jason on my Nissan. They were able to figure out the electrical issues I was having and charged me less than they thought they would need to. Would highly recommend this dealership for Nissan service!

Sa
Review №87

Great experience did everything with excellent service and gave me a discount WAS VERY PLEASED

Jo
Review №88

Rhonda Walters was very diligent contacting me as my lease was nearing its expiration date. She pointed out that the current incentives made it an excellent time to move into a new lease and she was right...my payment for this new lease was lowered considerably from the last one. She made the transition as smooth as possible and everything came out perfect. I would highly recommend her to anyone shopping for a new car.

Ga
Review №89

Long wait for oil change and tire rotation. was told that 2 of the techs did not come in

Ca
Review №90

Loved getting the free first oil change and complimentary tire rotation. What a nice surprise. My sales person is the best with the help he provided with transportation to and from work and another little job he did for me. AWESOME Dealership from sales to service!

Ma
Review №91

Took days to close the deal. Felt I was well behind others pretty much punished for buying remote without negotiating.

Lo
Review №92

Have easy and quick service. Always happy to go there.

Ka
Review №93

I went in to Tamaroff Nissan to have my vehicle serviced. Mr. Tisdale was very nice and pleasant. He explained all the work they would be doing on my car as well as any additional recommendations needed . Very much appreciated the discount.

Ty
Review №94

This is a horrible car dealer. The sales associates are rude and dry. The manager doesn’t believe in negotiating at all. Please shop around before purchasing from Tamaroff Nissan. You will get a much better deal and overall experience elsewhere. Thank me later

Ta
Review №95

Excellent experience! Very professional and timely

sh
Review №96

Jason was excellent. He provided great service.

De
Review №97

Always have great service and good experiences.

Sh
Review №98

Rodney made arrangements for my vehicle to be picked up and serviced. Off hours he came by and re-program my car link system with the garage door opener (way beyond the call of duty).While, Im not one who is easy is to please, I think the service at Nissan is over the top and have expressed my happiness with several of my friends and family. My experiences with Nissans service, sales and customer service has been with pure bliss. I will definitely be back.

ta
Review №99

Very Bad Experience with staff @ Leonard zelfa -Its only a 3 minutes conversation I just walked out from the placeLearn to respect your customers

Ra
Review №100

Kept me informed to the work that needed to be done. Performed the work in a timely manor.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:28585 Telegraph Rd, Southfield, MI 48034, United States
  • Site:https://tamaroffnissan.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 248-243-7645
Categories
  • Auto body shop
  • Nissan dealer
  • Auto parts store
  • Auto repair shop
  • Car detailing service
  • Car leasing service
  • Car rental agency
  • Car repair and maintenance
  • Electric vehicle charging station
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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