Miles was AWESOME! He really worked with us to stay in budget. Our truck was delayed due to the chip shortage and he was really understanding about our weekly texts to check the status. When the truck finally came in he went through everything with us. Wonderful experience and highly recommend working with Miles!

Fullerton had the cars we needed for our business at a great price. John Caruso worked well with our team and got our deal done quickly, AND they delivered our cars. Zero issues!

Bad experience, its as if there are two sides at the service counter.. one was very helpful and couldnt do enough.. however the grumpy older soured man made not effort to service my vehicle so wasted my day dropping truck off for nothing. No apology from him..really should retire think he enjoyed it, sad.

I dropped my vehicle off for an oil change and tire rotation around 10:30 am. This is something that, in my opinion, shouldn’t take longer than two hours max. This is also considering they are very busy. This particular day they did not appear busy at all and I did not get my SUV back until after 3 pm. I called three times to check on the status and was given the run around on the phone. Each time, I was told that I would get a call back from my service advisor with a status update, but that never happened. I ended up just going back at 3 pm and they were just then starting work on my SUV. The service advisors should make an effort to keep customers informed. There was no issue with the completed work.

This is my 3rd car I have bought here and it just gets better. Shelsea was amazing. Between getting the truck and everything together she even told me to go do the paperwork while she watched and played with my 2 and 4 year old. That alone was a huge help in the car buying process. And then even Big Tom the manager stepped in to watch and play with the kids while I was transferring insurance and going over rates. The truck wasnt prepped yet since it just was delivered and they handled that quick and painlessly. Inventory is maybe the only reason I would look at a car somewhere else.Please if you decide to go to Fullerton ask for Shelsea. She was top notch and most of all not pushy what so ever.Thank you Shelsea and for all the help today.

Fullerton is our go to place when we need a new vehicle. Juan is the best. He always helps us find exactly what we want at a reasonable price. Wife loves her new Wrangler.

I love Fullerton service dept. With an appointment I arrive, drop off, pick up my loaner and am usually in and out in minutes. My service guy Giancarlo is amazing. He calls and texts me updates as theyre finding and fixing the problem! I strongly recommend you stop by and see for yourself!

Good parts department people very helpful. But I would not buy a car from Fullerton under any circumstances.

Al was great to work with. Made me feel at ease and a straight shooter (funny too)!Great car, great deal!

Sign on a Saturday morning says parts and service closed today. I bought my truck there so I figured Id go for the first oil change. Guess not.

They are our local Ford dealer and weve purchased 3 vehicles from them (so far).Treated us right.

Very helpful and informative. Also, quick. Didnt make us wait around for hours.

Rob Long is the best salesman out there. Not only did he take the time to understand my wants and needs, but he also worked with Scott and the rest of the team to really give me a great deal that was exactly what I was looking for. Rob is knowledgeable about the product and explained everything in great detail so that I could feel comfortable with my new car as soon as I took it off the lot. All of my paperwork was ready to go when I got to the dealership, just had to sign. The whole process (between looking for the right car and signing the papers) took less than an hour. Highly recommend Rob Long, Scott and the rest of the Fullerton FIAT / Alfa Romeo team!

Purchased a new car yesterday with Richard Zeller and he was wonderful. He and the entire team at Fullerton Auto Group made my shopping experience non stressful, relaxing, and enjoyable. I would highly recommend using them!!!! Thanks again Richard!

Shai was a great salesman. We love our car.

Outstanding service department! Giancarlo answered my questions on the phone and Stephanie was very helpful with my oil change and tire rotation. The car is my first one so the friendly environment made the experience less daunting.

This was hands down the best dealership experience that my husband and I have had! Rob Long, our sales consultant, was very personable and professional. We never felt rushed or pressured in to anything. The time he took to explain the features of the car was greatly appreciated...top of the line service! I would 100% recommend to anyone. Thank you again for the awesome experience!

Received a decent deal on a used truck that I drove cross country, and the truck was flawless. The truck wasnt the issue.They first input my address incorrectly, so ALL of my paperwork went to the wrong address... ALL OF IT. The manager of sales told me and I quote Is one incorrect number on your address really a big deal?... He wasnt joking. They were very reluctant to make the changes and re-do my paperwork because of their own mistakes. It took about 4 months to get the entire thing resolved. 3 stars for the awesome truck. Loss of 2 stars because theyre not trying to help us, they just want their cut.

It was a great experience working with the Fullerton staff, specifically Heather, who was so pleasant and helpful. Heather made the process so smooth and stress-free. What I liked most about working with her was that she gave me the feeling that she genuinely cared about my experience at Fullerton, and finding a car that I would be in love with. As a returning Fullerton customer, I knew I could expect great customer service but Heather exceeded expectations. I love my new car and have Heather and the rest of the Fullerton staff to thank!

Bot my vehicle here. Jordan Freindlich is a full service guy.

This was the best car dealer experience ever! Chris our sales person was extremely helpful and knowledgeable and listened carefully to our requirements for a new car. There was no high pressure sales and it was actually quite relaxing. We drove off the lot within 3 hours in a car that met all our needs and expectations - Chris carefully explained all the details of the car before he let us leave. I would strongly recommend Fullerton dealerships.

I had a wonderful experience at Fullerton. They did not come across as your typical car salesmen. Christian was great to work with, and my family will definitely shop there again!

Juan was an excellent salesman. I dealt with numerous other dealerships in the area and Fullerton actually helped me work within a set number to get in the car I wanted. Juan compared numbers with other dealers and honored any specials/ rebates that his system would accept. He broke down my deal in perfect detail so I felt very comfortable making a deal with him. Thank you again!

Very informative, professional service friendly and courteous.

5/5 stars. Richard Zeller my salesman is a great guy and answered any and all questions I had in a clear concise manner. No pressure environment and overall calm and relaxing. The finance manager was a great guy to converse with too and overall they were a very nice group of people. They laid out the options and the incentives pretty well and showed me around the vehicle including a no pressure test drive.I love my new Jeep Wrangler Sahara!

Always brought our jeeps from Fullerton. Great service, clean environment!

The service group were really helpful, specially Nick who took our small concern to Chrysler and brought a positive resolution to us.Everything went smooth and the fix was done at the same time with the service and recall. A loaner car was also provided meanwhile.All in all great service. Thanks guys

Not only do I love my new jeep, but was very happy with the excellent service at Fullerton. Our sales rep, Erich was not only friendly, patient and knowledgeable-- but he even came in on his day off just to help!! would highly recommend Fullerton (& Erich) for anyone looking for an easy and friendly car buying experience.

This experience was excellent. The dealership was professional, communicated regularly and well while really bringing closure to an engine problem that 2 other dealerships could not resolve over 2 years. Brian was thorough and made the process extremely painless. I walked out very happy and will be back. Great customer service in a knowledgeable, professional and friendly atmosphere. All service departments should look to them as an example.

I just recently leased a 2018 Jeep Wrangler from Fullerton and it was the best buying experience I had. I wasn’t pressure by Edward the salesperson or Thomas the manager. I told them the price I wanted to pay and they were able to put a deal together without the thumb screws. They didn’t try to sell me anything that I didn’t want which was a first for me. Edward the salesman was knowledgeable, friendly and I would recommend the dealership to my family and friends. Thanks again for all of your help.

I bought a Chrysler 300 at Fullerton 8 years ago and have taken it their for service ever since, with some noticeable gaps. Sometimes the service is great, sometimes it is awful.For my last service, I went online to schedule. The website didnt work - it kept asking me to register, and when I did, it said I was already registered. Infuriating. Having no choice, I called the service department. They put me on hold, then hung up on me. I called back. Same thing. I tried another day, this time asking to speak to the service department manager. Same thing, three times - hold, then hangup. I left a voicemail asking for a call. No response. I then went online and tried the instant chat. After assuring me that the person I was chatting with was a human, I asked to be called by the service manager, leaving my phone number for the third time. Never got a call.Returning to Fullertons website, I looked in vain for a phone number or person I could call or email to find out why I was being treated so badly. There is none. It seems that the only way I can ever get a manager to speak to me is to go into the showroom directly.Now I am on the verge of buying a new car. Fullerton is convenient for me but I am finding it difficult to do business with an organization that does not service its customers nor return phone calls or messages.

Outstanding experience from start to finish. The dealership has a very pleasant and boutique-like atmosphere with an exemplary staff across the board. Rob Long (sales), Scott (manager) and Patti (internet sales) raised the bar in making this the best auto purchase experience I’ve ever had. Not to exclude the F&I transaction too, which was also a pleasure and low stress. Dealing with good people across the board, getting a great price and driving off in an amazing car; what more can one ask for?

The best part of my buying experience at Fullerton was Erich Kaiser, my sales person... He was informative ( and I ask for a lot of info. ) very helpful, (explaining all the new features on my car,) and patient ( I can be very detail orientated ) but never pushy or too aggressive as some sales people can be.The sales team at Fullerton was very friendly and efficient, making the buying process go smooth & easy.

5 Star Rating. Chris West our salesman and the finance manager (forgot his name) made the whole process from showing the car to explaining the financing options painless. Chris answered all questions about the car without hesitation minus the pressure I have experienced with other car dealers. Highly recommend.

I had a very positive experience. I called in the morning that I had thought that I had a problem with my car, and I was given an appointment the same day . When I arrived, I was met right away with politeness, and courtesy. My car was taken care of in a timely manner, and when everything was completed, Mary explained everything to me so that I had complete understanding before my car was back in my possession. I apologize for not remembering the name of the young man that checked me in, or the name of the mechanic that worked on my car. Best Regards, Robbie

Friendly staff and great service!

Edward Onka was Extremely helpful with the car buying process! He is very adept and knowledgeable at his job. Fullerton auto group is a good place when buying a used/new car! I will definitely purchase another vehicle from them in the future.

I needed an oil change today and dropped by Fullerton Ford. My Service Advisor was Nicole who got me in for service in no time. Nicole explained everything with me prior to my vehicle being serviced. It is always a pleasure to take my SUV back to Fullerton.

Not impressed with the service department. Great sales team but I havent had the vehicle for a good two months yet brought it in for the free oil change left with a check engine light on and the engine not shutting off after taking the key out. Service department said it wasnt their problem.

I bought my last 3 vehicles here. I have a soft spot for the Ford Escape . John was so patient with a tech unsavy senior. He helped me set up my Ford pass acct. Will back here for all of my vehicles.

I ordered a part online almost three weeks ago. I waited two weeks and did not receive the part or any update on my order. I sent four emails inquiring about the status or an update on my order with no response. The part was a fair price but the customer service is absolutely terrible! By far the worst I have ever had when ordering a part. I will for sure pay more next time to get better customer service!

Went in on Thursday with a friend to trade in her car and purchase an Explorer. From the beginning, we didnt feel the salesman wanted to put the work in to sell the vehicle. When we asked for the rates bet finance and leasing, he just told us it would be the same and didnt even do the calculations. Ive been there before and had a pleasant experience prior to this one.

We just purchased a 2018 Jeep Rubicon and had a great experience. From the minute we walked into the lot Ed Onka took care of us. He is so knowledgeable with Jeep and really took us through step by step. He’s great! Thanks Ed for an awesome Jeep and for an awesome experience!!

Excellent experience with Alpha Romeo team, quick and easy transaction, pleasant communication, attentiveness to show special features to enjoy the new purchase, a significant decision, not to be treated as a daily meal!I will highly recommend Fullerton to my friends.Happy customer

Lionel Otchere and Team made the buying experience a stress free event. No high pressure sales tactics. A pleasant experience which I have found over the years is not typical when buying a car. Thanks!

Patricia was my service advisor. Outstanding customer service always. Friendly, professional and caring. The dealership is the best in the area, providing excellent sales, service and customer service. Highly recommended for all your vehicle purchases and service.

Fast, efficient service and Nick answered all my questions and was very helpful. Fair prices. Could use some more comfortable chairs in the waiting room.

A friend recommended going to Fullerton and Rob Long for the purchase of our sons first new car. Rob was a pleasure to work with, no hi pressure sales just honest answers. Because of Rob and his approach my son is now the proud owner of a Alfa Romeo Giulia. The Fullerton Auto Group should be proud to have someone like Rob Long working for them.

Great experience. Erich Kaiser who was my sales specialist was incredibleSuper knowledgeable, courteous and respectful of my time and needs. He went above and beyond to create a great customer experience. The whole team was great. Will definitely shop Fulerton because of the sales team.

Went in to get parts. Excellent customer service provided by Josh. surprised hes not the manager yet. he knew everything about my jeep more than I did and Im pretty car savvy. explained everything and walked me to the check out counter just because he wanted to shake my hand for my parts department purchase. Your training for your employees is beyond incrediable. bravo!!!! wish there was more stars to click.

It was a pleasure buying my wrangler at Fullerton. Ed was a great salesman and made the process very easy. Would definitely recommend him and would come back for future purchases.

I traded in my old Jeep for a 2018 compass and I love it! Rich and Tom were great and really helpful throughout the whole process. Will definitely be getting my next car here

Bought my most recent vehicle with Fullerton and after dealing with leases with Ford in Jersey City I will be going to Fullerton for no on. It was great.

Great team at this dealership, Scott the manager and Heather the saleslady that assisted me, they tailor made a deal for me. Would recommend them for sure. Will be visiting them in the future. thanks Guys!! Im enjoying my new ride!

We had been looking for a specific vehicle with specific features and found one at this dealership at a great price. It is a 12 hr drive from where we are located, so we had a lot of questions before going to check it out. Communication and response time was a huge hangup for them. The internet contact would sometimes respond to a question by the end of the following day, if at all. The sales manager would not respond directly, but rather route any information through a salesman. However, when we did test drive the vehicle, they did allow us to take it down the road to another dealership to have it checked over. One wheel bearing was found to be going bad and the estimate we received from the other dealership to fix it was around $800. When we went back and asked if Fullerton could split the cost of the repair with us and credit us $400 towards our purchase, they gave us a hard time and accused the other dealer of just trying find something wrong to get more business. After they verified that the bearing was going bad, they agreed to give us a $300 credit. All in all, we left with what we felt was a fair deal, but the staff could definitely use some improvement in the customer service area.Update: The service manager reached out to me. I had a good dialog with him and cleared some things up. Though our experience left a little to be desired, I would recommend Fullerton Auto Group to others. We did get a good deal on a good car.

Another great experience at Fullerton Dodge with two of our cars. Service writer Mary is always pleasant and helpful while the mechanic, Peter F, is simply the best.This is why I travel 45 minutes from Atlantic Highlands to their dealership

I travel an hour to bring my car here because they are pleasant and easy to work with. Check them out!

I chose Fullerton to lease my car with and they were great. Alex Jodogne helped me pick out my new Jeep. He went through every detail with me to make sure I knew I was making a good decision. Everyone was very friendly and helpful! Go to Fullerton!

Rebecca in the jeep service group handled my recall and additional services quickly and well. She explained all of the issues on my jeep went over the pricing and answered all of my questions. The whole visit was only a little over an hour.

I just want to say thank you to the service advisor Nicholas Tarquinio for taking the time to listen to the problem that I was having with my vehicle and assist me. You also brought to my attention another issue with my vehicle that needed to be addressed. Your service department has definitely earned my business and I look forward to bringing my vehicle back for many years to come for service. Thank you and keep up the awesome job!!!

Customer service was excellent . Nick Tarquinio was very helpful and explained everything thoroughly. He even gave me a detailed printout of my vehicle, what it needed, and what recalls were in effect. Atmosphere is clean and professional. Definitely a place to come if your looking to buy or service your vehicle.

Fullerton was easy to deal with. Juan was a good salesman who was very accommodating. The Jeep I ordered came in with all the features I ordered. I would certainly recommend them and Juan.

It was a great experience. Lionel Otchere was a great help to me and helped me obtain what I was looking for. Stop in and see how Lionel can help you find what they’re looking for in their huge inventory.

I love my new Charger! Heather was really pleasant to deal with and was always very responsive with all my questions and never pushy. Highly recommend!!

Chris and Scott - You guys are the best. My buying experience was smooth and thats because you guys answered all my questions and valued my time.I would highly recommend you.

On Thursday 3/29/2018 I spent what could have been a long and trying day buying a new car at Fullerton Auto Group. What changed this time into a more agreeable and (after all) rewarding experience was a personable and attentive young salesman. Alexander Jodogne, was helpful, informative and entertaining enough to keep this old woman from feeling like a “bother”. I’ve been doing business with Fullerton for many years and I can honestly say this has been one of my best experiences.

Juan munoz was excellent. Very knowledgable and easy to work with. Fullerton dodge made the car buying experience quick and easy. They got straight to the point with their best offer and willing to work with you. After shopping around at multiple dealers, and leaving frustrated, Fullerton will be my first and only stop for my next truck. I highly recommend Fullerton and Juan.

I got a great deal. My salesperson Orlando was very knowledgeable and helpful. Overall great experience I will be a repeat customer.

Nick and the service team got my Charger recall in an out in under an hour.Fullerton has the best customer service anywhere. The waiting areais like being home with snacks,tv. They offer shuttle service during the week if you cant wait and need a lift to an address in the area.

Bought a new Fiat 500 convertable and has a great experience. Erich was fabulous to deal with and I would buy a car from him again. No pressure and very helpful.

Great experience. Chris West and the rest of the team were amazing. They truly care about their customers and make sure you leave the lot completely satisfied.

Scott Z, and Erich K were excellent at meeting our needs during the entire Jeep buying experience.The team was courteous, knowledgeable and dedicated to us. We’ve purchased 5 cars from Fullerton, and will continue to do so.

Heather was great! She was very helpful through the whole process. I highly recommend asking for Heather if you are interested in buying a car from Fullerton.

Go visit Rob - great customer service and attentive to needs in car. Explains everything very patiently and detailed. I switched over from being with BMW for the last 3 cars.

Our family has bought three cars from Fullerton and the occasional rim and tires. Theres one thing you just cant buy: Good people from the top down. Here, it translates into Trust, Integrity and Great Service. We get this at Fullerton.

Juan, Rubin and Scott are the Best! 1st Class All the Way! Ill be back in the Summer to purchase my next Car! Thank You for a Great Experience!

Definitely a great experience. Not only at the service center but all around. Service center was honest about how many cars were in front of me and when I told them I was going to wait, they were right on point with how long the wait time would me. The new set up inside the service area is very nice, clean and welcoming. I worked with a few sales associates, but all were very helpful and welcoming. This is my 3rd or 4th service and all the same feedback each time. Also, the man who sold me my car and had a great experience with, Lou Rimblas, made a point to come see me in the service center waiting area. He was a wonderful person to work with to purchase a car and definitely would go back!

We had such a great experience getting our Durango with Lou at Fullerton. It was such an easy quick process. Will definitely be back after our lease is up.

I will recommend to visit this dealership if you are looking for a car. I leased a new Pacifica from them for almost 80$ less than any other dealership was offering. Lou Rimblas helped me through the whole process. He is a very good salesman. Not pushy at all and listens to you unlike the other places where they just wanted to sell a car and make their commission. I will highly recommend him if you are buying a car. The finance team was very helpful as well and worked with me and my needs. They also provide a college fund if you have children which I thought was awesome.

The best dealership Ive ever dealt with. Top notch customer service all around! Richard Zeller is everything a salesman should be. Thank you Richard!

Great Experience!!! Lou Rimblas is excellent to work with and made the whole process seamless. This is a no pressure dealership which makes it all worth it in my book!!

Chris West was very helpful and gave me a great deal for both my trade in (2011 WRX) and my new purchase (2015 JKU). I would 100% recommend all of my friends and family members to go see him for all their car needs! Thanks again :)

Excellent service experience. Mary, my service advisor made sure to provide accurate cost and time estimates prior to the service and also took the time to explain everything that was done to the vehicle.

Very friendly. Ive been to a lot of dealerships and this one seems very honest.

Great experience with this dealer and thanks to Juan Munoz on getting my family a great deal. Would highly recommend.

Giancarlo and Nick both helped me out. My brakes were bad, but they didnt make me wait at all. Got me in right away and were extremely kind and helpful in making me understand the issue.

Sales rep, Heather Hopping, was very knowledgeable and extremely helpful. She made my Jeep purchase a very pleasant experience. Thank you Heather!

Service performed in timely manner and reasonably priced, thanks Tony Tuccillo service adviser. Fullerton Chrysler, Jeep, Dodge, Ram has best service dept. Ive experienced.

The customer service was excellent, and the mechanic Terry Juba who serviced my vehicle was fantastic. I came in for an oil change and he also took the time to check my brakes and my tires to ensure my vehicle was in perfect working order. If you need comprehensive service definitely recommend coming here and asking specifically for Terry Juba to work on your vehicle.

Highly recommended car dealer! Thanks to Juan Munoz for helping me get the car that i want! He was very patience and friendly!

Great experience! Purchased an Alfa Romeo Giulia 2018 from Robert Long, he was a pleasure to work with. No games, no waste of time, and more importantly, a professional. The same goes for Scott Avellino. I’m very happy with my lease, the car, as well as the steps that Robert took to make me a happy customer! Thank you!!!

I have purchased several car thru Fullerton over the years and my most recent purchase experience was the same World Class Service. Although I shop other dealers I always end up doing my buying at Fullerton. My Sales Consultant Lou Rimblas and the whole rest of the Jeep/Dodge team continued to deliver the same high level of service and attention that I have grown accustomed to from this dealership. I have to say it continues to be a positive purchasing experience and I was very happy with the entire purchase process. I plan to continue to do business with them for many years to come.

Great dealership, customer service is top-notch. Look for Jean-Luc when you visit, hes the best. Really took care of us and moved things along smoothly. Didnt ever think car dealership experience would ever be this great, but Jean-Luc proved me wrong.

Alex Jodogne at Fullerton Ram was really helpful and friendly. Everyone there worked together and made us feel comfortable. Working with us on our situation of moving to Oklahoma for me to take the truck that day and still delivering it OK for me. It was my favorite time spent at a dealership thanks to Alex Jodogne.

I went there for a recall on my 2017 Chrysler Pacifica, tire rotation and an oil change. Brian Lawn was my service advisor. He did an excellant job, everything was done in about an hour. I am very satisfied

Seamless Experience! Chris West was exceptionally knowledgeable and helpful. Highly recommended!

My Service Advisor Nick is Fantastic! Fullerton should be commended for having such a professional that cares about customers and handles the transaction Very Quickly.Thanks AgainRobert J Melton

Mr. Rob Long/your Alfa Romeo Sales Consultant is very knowledgeable, honest, and courtesy. I had a meeting in the late afternoon. need to return the Renegade lease and get the new Alfa Romeo leasing. He did everything for us on time. We appreciated that your company had the excellent employee. Thanks him again on our behalves.

Lou Rimblas was outstanding in helping us locate a car and his service was excellent. Would definitely purchase another vehicle with him. He handled everything for us.

I have brought my car here multiple times to fix a front-end problem. The first three times they couldnt find it until it was so bad I couldnt drive it. So unless its really bad evidently they cant find the problem . Got it back and the one problem is fixed but it still is making a sound in the front. Also have had oil dripping from it and they say its fine. It had gone in more than three times for that problem until it was so bad they had to replace the oil pan. So everything seems to take more than three visits. Now theyre telling me I need brakes when I just had them replace the brakes 9 months ago. Not even 10,000 miles. definitely need to find another dealership to deal with the warranty work.