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STS Tire
278 US-202, Somerville, NJ 08876, United States
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STS Tire
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Ma
Review №1

I have been going here for a couple years. Always great service. I had been recommended here by another STS/suburban tire. They always have a great price and are all so friendly. Located close to home. And they always work late on Thursdays which is a plus. I will continue to come back anytime I need car help.

Ma
Review №2

Great experience. Staff was very knowledgeable. Had to get 4 tires and alignment. Got me right in as I had a long drive that afternoon. Very accommodating. Thank you.

Ge
Review №3

Joe the manager took care of me right away! Needed two rear tires changed as soon as possible since I had a donut on and they were able to do it same day and had the right tires in stock. Highly recommended for someone on the go who needs quality and rapid service.

Br
Review №4

The staff here was prompt and courteous. Front desk guys provided me a full detail of the services. My appointment was 10am but it was my fault I was late because I went to the wrong location. They still were able to complete my brake fluid flush. The mechanics did a great job because you can visually see what they are doing with your car. Will come back again. Healthcare Friendly! Thanks STS tire for servicing my Honda. Total time: 1hrs includes wait time + service.

Cy
Review №5

STS is very well organized. Their service is excellent and their staff is very knowledgeable and helpful. Very competitive prices too! I will definitely come back.

Mu
Review №6

Very close to my home and convenient. It is one of very few available auto shops equipped to do alignment for full size auto truck. Nissan Titan XD could not fit some other shops for alignment. Great staff and service.

Ke
Review №7

Excellent Customer service, very kind, knowledgeable staff. Would not go anywhere else to get tires. Best prices for quality tires.

Da
Review №8

Usually I go to STS for any tire issues I have but today I called because I needed to get my oil change and they took me right away highly recommend! Very friendly and are quick to fix any issue you may have!

Ja
Review №9

Excellent service, friendly staff, and quick for my oil change! Highly recommend.

Ev
Review №10

Always have had a good experience coming here - super accommodating, quick wait time & friendly staff!!

Mi
Review №11

Extremely professional and took care of our unexpected, flat tire quickly. Would recommend to family and friends.

Wa
Review №12

STS in Somerville helped me out today when I had 2 unrepairable tires. They took my car in right away. Joe, the manager, was very knowledgeable and totally explained my options. He answered all my questions and made recommendations that made sense.I had 2 new tires put on right away and was totally satisfied at this STS store.

ch
Review №13

Great service, always up front with me, and dont try to add keep adding to what I initially came in for

Sh
Review №14

Great service and trustworthy team to help get our tire issues sorted.

Ri
Review №15

Dan is great as usual, service is quick, everything is always explained what my car needs, All staff are very pleasant. I recommend STS to my family and friends any time

Co
Review №16

Joe was beyond helpful with everything. Great customer service all the way around!

sa
Review №17

Saved my life on my trip. Amazing service. Quick. Went above and beyond what is expected.

Sy
Review №18

Joe took great care of my Lexus. The service was nice and quick. Highly recommended.

Sc
Review №19

We have been coming here for over a decade and despite multiple changes in teams, this shop always provides excellent service and support, in pricing that is competitive with Tire Rack.

An
Review №20

Worked quickly and efficiently to fix my tire. Pleased with their work.

Hi
Review №21

Best experience and quick service with possible all several options. Recommend to come to this tire need

Ka
Review №22

Great service! Fixed my tire really quick with an affordable price.

Wa
Review №23

I was very happy with our experience today. Joe was very helpful and helped us guide on which tires we should get when we had to get new tires since the tires were Un repairable. The tires were very reasonabley priced and we were done very shortly and we were impressed on how much they knew how to get the job done. Would not go any where else to get new tires!

Br
Review №24

Friendly customer service, reasonable prices and fast service. I highly recommend going here for tires and service.

Ed
Review №25

Daniel was honest and upfront about pricing and what services my vehicle required. The crew got my tires on quick and efficiently and delivered earlier than expected. They also diagnosed a TPMS issue. I was very happy they were respectful of my time sensitive request and will definitely return for servicing of my vehicle in the future. Thanks again to STS Tire for providing great service and a pleasant experience.

Da
Review №26

Went out of their way to help with used Engine oil I needed to recycle. Appreciate their help!

Ry
Review №27

My car broke down right next to this location. They were extremely pleasant to deal with in a stressful situation, helped me push my car into their lot and then had everything turned around in a few hours. They ended up only charging for labor and were very transparent about all pricing and work done. I found them by chance, but Ill definitely be back!

Wi
Review №28

Joe and the team are the best ! Dave got me in and out quick ! Will return in the future

De
Review №29

Great Job Overall. I completely destroyed a run-flat tire on my car. I called ahead to inform them of my eta and my car issue. Dan was honest about the wait time and he was spot on. The technician, whose name I did not get, was able to evaluate the issue efficiently and provide me with a very reasonable quote for the work that was needed. They were upfront with explaining to me that they did not have the tires in the shop, but could get them in the morning and have them ready for noon the following day. They were prompt with completion of the services and when I informed Dan that I would not be able to pick the car up until the following day, he had no issues or concerns with me leaving the car for a second night at the shop so that I could fit the pick-up into my schedule. Thanks!

Jo
Review №30

Joe was awesome he helped me with fast and efficient service.

pa
Review №31

John was my service technician and he was AWESOME. I would give him a 10+. He was great with all the customers that came into the shop. I was there for a while and witnessed his customer service and knowledge of all the questions that were presented to him

Jo
Review №32

Have been coming here forever! Prices are great and the service is top notch! Ask for Dan hes the best!!!

Ni
Review №33

Excellent service and got my job done quickly and properly.

Ni
Review №34

Great service, great prices on tires!

Ma
Review №35

Great price and great service.

st
Review №36

They attended me on the spot very efficiently and quickly!

Ge
Review №37

Great place to get alignment, car was pulling to the right and they straightened it out.

El
Review №38

Friendly and thorough service. Thanks Dan and Joe!

Ka
Review №39

Joe and his team went above and beyond today. Thank you!

Ke
Review №40

Great Service, friendly atmosphere. Bring my car here all the time for oil, brakes, etc.

Gr
Review №41

Dan was wonderful. His store didnt have my size tires. He found another mavis since I could not reschedule due to my limited hours.

Ro
Review №42

Very helpfulGreat price

Sa
Review №43

Super quick and super nice!

We
Review №44

Prompt service, good location, pleasant employees

Pa
Review №45

Good and fair guys would highly recommend got me in the back in no time !! Quick time

Mi
Review №46

Went above and beyond to get parts and schedule repair of my vehicle. Go see them.

Sa
Review №47

Great service, on-time and excellent customer service

Ma
Review №48

Took good care of me when an emergency came up. Got me in and out in record time. Saved my trip.

Za
Review №49

Fast and friendly service, always a pleasure stopping by. Very knowledgeable guys that get it right the first time

Ma
Review №50

Service is quick and well done.

Ma
Review №51

Got new tires put on my car here and I was beyond grateful with the amazing service the staff provided. The manager, John, does his job exceptionally well and knows exactly what he’s talking about! Great place with a great staff!

Ry
Review №52

Good service, would recommend.

An
Review №53

Took me with no wait. Saved an hour at another location.

Bo
Review №54

The staff was absolutely friendly and helpful, they drove to another store to pick up tires for me and stuck around after hours to make sure my blowout was repaired and i could get home safe. John and Dave wil have you back on the road safe and sound.. i had a great experience here

Jo
Review №55

Very quick and professional.

Ca
Review №56

Very helpful, friendly, and knowledgeable staff!

Ju
Review №57

Long time satisfied customer.Was there today because my low tire pressure light was on.They thoroughly checked all the tires added air,removed a small nail for no charge.They said no charge because they really did not do anything.Of course I will continue to use STS.

ro
Review №58

Excellent service both mechanically and is the office. They take time and show u proof and explain what really needs to be done. They do what they can to minimize costs. I have been taken advantage of before at Jiffy Lube. I went in for an oil change and they would always find something else to charge me for that they said need to be replaced. I found out after the fact my car did not need what they said. At this STS store from management to mechanics I find them very honest and helpful every time. I have a 2003 Honda CRV and they make me feel very comfortable knowing they have been taken care of my car without charging me for repairs I don’t need. Thank u STS and ur team in Bridgewater, NJ!!!

Ar
Review №59

Great service in and out in less than half an hour

Ke
Review №60

I had a tire tha had a nail in the side wall. Amanda the front service person made sure that I could get home and ordered the tires for my vehicle and got me in quickly the next morning. I couldnt have had any better service.

Is
Review №61

Great and quick work...

Li
Review №62

They were able to squeeze me in to change both headlight bulbs last minute, since both lights were out. No long wait at around 415pm and they close at 6pm.

da
Review №63

Nice service rep, but mechanic reinstalled spare tire upside down under car after we requested to have it left in the cargo area of the vehicle. I am guessing this was done because there was a dime-sized piece of material scraped off of the face of the wheel and they didnt want us to see. Careless.

Mi
Review №64

Beware of additional services you may not need immediately. The staff is good and do a good job but it always seems that I end up with many more issues needing fixing after I bring in m car. Also, I made the reservation for service with Mavis yet the GPS brought me to STS!

Re
Review №65

Very efficient and helpful and good skills and manners

Er
Review №66

Very good experience

Ja
Review №67

The manager there John gave us Amazing service! If ever you need anything done with your car, I highly recommend this place!.

J
Review №68

So far so good. I used price match through their site. Mike the salesman called me back within a few hours and price matched the Costco price. The service was friendly. Eric was really professional, called to confirm my appointment and my wait time was minimal. I will return for oil changes and other maintenance. Great service

Ar
Review №69

Very professional, and staff is friendly!

Ri
Review №70

Quick, smooth service

TJ
Review №71

Spot on with the scope of work and preliminary quote.

ig
Review №72

Bad service and not warranty the job definitely not coming back never ever for put air on my bicycles

Ma
Review №73

Always get great service when I go there. Thay are knowledgeable and happy to help.

Da
Review №74

John was very helpful. Took my car right in. Service was very quick!

He
Review №75

Great place!

M
Review №76

Dan & Dave saved my vacation

Do
Review №77

Friendly, professional and thorough!

Jo
Review №78

Tires installed per appointment.

ma
Review №79

AFTER A BAD EXP. AT THE MAVIS IN GREENBROOK I BROUGHT MY CAR HERE TO SEE ERIC TO HELP WITH MY CAR ISSUES AND WOW HE DID A GREAT JOB HE WAS SUPER NICE AND HE FIXED MY CAR PERFECTLY THE FIRST TIME! THIS PLACE IS GREAT I WOULD DEFF COME BACK HERE FOR BREAKS AND ROTORS AND TIRES FOR SURE ERIC IS THE MANAND A BIG SHOUT OUT TO THE BIG BOSS JACK HES THE MAN!!!! THANKS FOR THE SERVICE CUSTOMER SATISFIED !!!! 👍👍👍👍

To
Review №80

Great service

St
Review №81

Excellent work on my vehicle and took me in when i arrived

Ca
Review №82

STS is the most unprofessional from start to finish.Called for pricing/availability over the phone, gave the make and model number of the tire, they had the tire we wanted & it was priced well so we said we would be there in 5 minutes.When we got there, they took my car up on the lift and removed my tire with a slow leak. They said they would call shortly. We left, called them twice after to follow up. They explained they did not have the tire but could get it in the next morning. (Not at the same price we were first quoted but we still agreed after hesitation. My instinct was to pick up my car at that point for inconsistency & I could already tell the business was ran poorly.)The next day, (my car was supposed to be ready today) we did not hear from them all day. We called, they had already closed.The following morning I called again soon as they opened to come pick up my car. They did not have the tire in yet! I told them it’s crucial I have my car for work that morning. I did not make plans to be without a car a third day. I told them I just needed it for a few hours and I would bring it back when the tire came in. We even gave them our credit card info to charge ahead of time. They said that’s not possible because they threw my tire out. I asked about throwing a donut or a used tire they sell on, she said no.The girl that answers the phone is not trained in phone skills and customer service. She was awful! Any good business would update you if they experienced delays on their end, possibly even apologize for the inconvenience they caused and sure as hell not give attitude when the customer is upset.We followed up at 4:00 that day because we once again did not hear from them. (Wasn’t surprised) They said it’s still not ready and to wait for their call.They called at 5:00 to say it was ready, we said we would be there in 5 minutes. I get there my car is still on the lift with no tire on exactly where it had been when I first dropped it off.At this point I literally thought I was being pranked. Never ever have I had such rude, slow and terrible service. There are two other tire places around the corner. Don’t use this place if you want your car back in a timely fashion. It’s ran by kids that don’t care about their job or their customers.

De
Review №83

Got both my brakes and tires replaced here. Quick and painless. Would definitely go back.

El
Review №84

Excellent Service!

An
Review №85

Very friendly & prompt

Da
Review №86

Excellent service!!! great place!!!

Ro
Review №87

Excellent service

jo
Review №88

Called the 23rd and made appointment. Showed up on time they didnt have me in the system, changed the price because they didnt have the tires I decided to order while making the appointment. They told me my price, then asked if I wanted an alignment, which I said yes, red flag number two, I left and received a call back an hour later saying that the alignment was needed which was red flag number two. They then added an additional cost of $79 which was not mentioned when I had explicitly said I wanted mounting, tires, alignment, and balancing. All and all I feel as if they got me with a bait and switch. Will never return.sad thing is I was planning on getting a second set of spring and summer tires in two months but Will not be returning to this place..

Ni
Review №89

Did great work in a reasonable amount of time for a reasonable price. They were able to diagnose and service my vehicle on the spot, no wait, no hassle, same day appointment. Went the extra mile to help me solve a warranty issue I was having with Ford. Highly recommend Stevie and Jake.

jo
Review №90

Just had more tires done at this facility. Ed (Store Manager) was a pleasure to deal with knowledgeable, courteous and kept me informed during the whole process. Go see Ed for all your tire needs!.

Ga
Review №91

Finally a place to depend on. I go to Green Brook, they didnt even enter a ticket for my car, AND I made an appointment. I went to my local in Jersey City, they completely missed the nail in my tire. Its just the weatherYou know who found the nail? These guys. Jake even comped the job, due to past transgressions of other locations.I pick up my car, and head straight into todays traffic apocalypse (Nov 15 snowstorm). I just had my tire plugged and now Im dealing with the worst conditions possible. I made it home safe because they did the job right. Thanks so much guys.

Le
Review №92

Forless Towing Plainfield nj towed my car to them and said they are 5 star like them and don’t go no where else

Na
Review №93

In and out quickly with my new tire.

Je
Review №94

So amazing! Walked in between classes literally grabbed my keys and started getting to work. Dev and Bryan such sweet guys! Dev took the time to help me figure out what was the cause of my check engine light. So we will fix that soon. But over all amazing experience ! Thanks Steve for being the front man behind the operation of these two gems in the shop!!

Ni
Review №95

The one manager, Gabriel S. gave us an honest assessment and recommendation about my tires. Very trustworthy/knowledgable- especially if you are on the fence whether your tires need replacing or not! I would definitely go back here again.

Ya
Review №96

The STS team were great. They fixed my tire in a fairly decent time. And they were very friendly.

tr
Review №97

I love this place. They go above and beyond....Update: I REALLY love this placeManager hooked me up!+ Free balance ($30 promo) for an $80 brake system flush+ $50 wheel alignment+ $20 off my next oil change bc I signed up for their CC with $0 yearly feeApparently u just show them u have their CC and u will ALWAYS get a discount+ Cheapest oil change I found when I brought in my own oil. For synthetic I spent $30 instead of the usual $33 at a different place. (:My visits with them have been great.+ They mounted my car for free my very first visit.+ They patched my tire for free my second visit. It had a nail on it.

Kh
Review №98

Was in a bit of a predicament here and as a broke college student car problems are always a nightmare. But this place actually has both affordable prices and good honest staff. ( at least the ones who I dealed with were) Jamal and the regional manager are both great from this place. Helped out a lot!

Ja
Review №99

Went in for a rotation and a balance on a Thursday afternoon. Was told would be done in an hour. Took over two hours!

Ch
Review №100

My wife had a flat in Bridgewater where she works, so I came and put some Fix-a-Flat in it and pumped it up with a bicycle pump. I called STS and told the agent what happened and I asked if they could repair it. He said yes. So I came right in and told the agent Im the guy who just called. The first thing he said is are you prepared to buy a new tire? I said, well not if I dont need to. I once again told him it just had a leak, and I put fix-a-flat in it and pumped it up. He said, Oh Fix-a-Flat! That stuff destroys tires! You only use that in emergencies! We cant repair it once youve used that! I said, really?! OK, thanks anyway. I then took the car back to my regular mechanic (Dons auto repair in Annandale) and told him what happened. He laughed when I told him they said that Fix-a-Flat destroys tires. He said its just a little messy to work with. He fixed the tired and charged me $28.Its obvious that STS just wanted to sell me a new tire without even looking at the old tire. Ill never go back there.

Information
9 Photos
100 Comments
4.3 Rating
  • Address:278 US-202, Somerville, NJ 08876, United States
  • Site:https://mavistire.com/locations/somerville-278-hwy-202-nj.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 908-271-2364
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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