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Phils Way to Prepaid
20 Oak Hill Rd #1, Somerset, KY 42503, United States
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Phils Way to Prepaid
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ju
Review №1

Friendly staff, the owners a great and knowledgeable guy. Literally will go above and beyond to put you in the cell phone you desire. Offer plans and much more. Great atmosphere and you can handle lots of devices before you decide.

Le
Review №2

Friendly, helpful, knowledgeable staff. Nice selection of new and used phones. Keep checking back because the good deals go quick.

ju
Review №3

Phils way is the only place to go for up to date cell phones and other electronics!

je
Review №4

Good ppl working there. Always help with my phone problems! Fast service.

Ja
Review №5

Came in there the other day and got a new phone with activation. Cheaper than Walmart and had nice friendly people workin! Glad there is a cell phone place around somerset withpeople i can talk to about a problem and not be sent somewhere else or be given the run around!

St
Review №6

Way more help than any other cell phone place in somerset!

Jo
Review №7

My experience was terrible the 13 question application gets all your info asked if you have direct deposit I answered no and the guy sends me a text saying I have to have 30 direct deposit proof so what was the point of the application to get All my info I would not recommend anyone to this guy

Ga
Review №8

Great help with the problem I had with my phone. Nice and cordial. 👍👍👍

Vi
Review №9

I bought an iphone from here the other day and the young lady helped me set everything up, and i was good to go with a new phone in less than an hour!

Ke
Review №10

Woman behind the counter was very rude, wouldn’t listen at all to the problem I was having with my phone. Started trying to serve the person behind me while I was still at the counter. Save your time and go elsewhere.

An
Review №11

Having trouble with your phone? Phils should be the first and only place you need to go.

An
Review №12

The folks at Phils (Phil Paul and little red) are the coolest people to come to regarding any cellular inquiries. No matter the issue you are having with your phone or service or the time it takes to address and fix the issue, Phils customer service sincerely gives their customers the time and attention it takes to be helpful and useful. Polite, sincere, helpful. Absolutely recommend.

Ga
Review №13

Have a great experience every time i visit, prompt on helping, very nice people to deal with!!

He
Review №14

Always friendly and helpful

Ma
Review №15

This is a GREAT place with some GREAT people! Phil and Paul each have helped me (over time and multiple trips) to get my phones fixed, turned on, activated, switched plans, and just about any other phone related service you can think of. And its ALL been at decent prices that prove to me theyre really there to help their customers - and not just for the profits. That is so rare to find anymore! I HIGHLY recommend Phils to anyone! Family friendly and customer focused services 😀 I cant say enough to express how great they really are, you just need to go see them to find out for yourself 😀 The ONLY negative thing I can say is where theyre so popular, that translates into busy, which does mean sometimes having a pretty good waiting line in front of you. But, if the option is to wait a little bit for fantastic service that really is about YOU or go somewhere else and get helped faster by someone who couldnt care less and is just there for their paycheck, then Ill wait. ☺

Ch
Review №16

Phil’s shop is the best in Somerset, they repaired my iPhone screen in no time after I shattered it. Will definitely return!

Br
Review №17

Friendly, very helpful

Je
Review №18

Great customer service and friendly staff!

ni
Review №19

Excellent customer service! Great phone service!

Br
Review №20

Always so nice and helpful with all my phone needs and great prices on phones!

Ri
Review №21

I have bought several used phones here and have never been let down. I will continue to purchase phones here. People are not over the top but they are direct and professional.

Kr
Review №22

Very laid back. Phil is awesome when it comes to technology! Been going to Phil for years!

Je
Review №23

Good helpful cell phone service with affordable prices

Mi
Review №24

Couldn’t even name the phone he was trying to sell me. It’sa Samsung Galaxy... that’s all he could tell me...

Ab
Review №25

Extremely polite, professional and helpful. Paul is the man, ask for him.

Jo
Review №26

This is the place to go if you need your phone repaired. He also sells used phones. The place is hard get in and out because there is not enough parking. It is right off oak hill in that corner from rite aid. The wait time is long but he is busy.

J
Review №27

This guy is a glorified scalper. Funny part is you can usually find cheaper deals online from the online scalpers. How the hell do you have a price above the ebay scalpers? What kind of business does that?Do yourself a favor people if something comes out and you see this place has it, just wait. Dont give this guy 50-100 bucks more for something you can get in a month or two.

Ma
Review №28

Im satisfied with the product I left with. Unfortunately I am not satisfied with what was supposed to be included as part of the plan concerning mobile hotspots.About a week before the purchase, I went ahead and dropped by Phils to inquire about a certain plan that I had used in the past through their business. It was in somebody elses name. They said they still offer this plan so I made it a point to follow through with this purchase.I was not informed of the inability to use the hotspot, until my purchase was about to be put through.I had already been there a long time so I wasnt trying to prolong this any further.Verdict: Im leaving this rating because the only reason I was interested in getting this phone was for the hotspot which I still dont have access to.

Ja
Review №29

Good place to get cellular devices and prepaid Information

ji
Review №30

$300 for iphone X screen repair??? IFixGadgets did it for $150

Ka
Review №31

Super busy, long waits, helpful

Ap
Review №32

Phil and his crew are awesome! Highly recommend them!

ch
Review №33

Awesome place everyone I know goes here!

Ed
Review №34

Its an awesome place with good deals for phones and data plans.

er
Review №35

Very helpful, and they go out of their way to help.

Me
Review №36

Would not recommend letting them send your phone out for repairs. They told me it would take 90 days to get it back. After 90 days they told me the phone had not been returned yet. So after I contacted the phone company found out it had been received by the store and misplaced. What a headache!

Ba
Review №37

Phones at all price ranges. Good service.

Se
Review №38

I am editing my review again based upon conversation with owner.... I purchased a prepaid plan from Phils and there was no service at my house. I called the cell provider directly and was told I could get a refund from reseller since it was less than 24 hours from purchase. I was told by the owner this was a miscommunication from vendor. I was offered a refund but have declined to accept based upon my experience with this transaction.

Ch
Review №39

Great service

br
Review №40

Reasonably priced unlocked smartphones

Sy
Review №41

Good place to get a cheep phone.

Ja
Review №42

Great place to buy a used phone

Ro
Review №43

I would save my money and go to cricket. New phones and no horse trading over there.

JD
Review №44

Too expensive but very fast

th
Review №45

A great place to buy phones

Ka
Review №46

Great service!

Do
Review №47

Wasnt happy with the service....seems that chatting with friends is more important than serving potential customers

Jo
Review №48

Good place to get connected.

Ti
Review №49

Fast friendly service

Th
Review №50

Always polite and super helpful

Sh
Review №51

They are friendly and help you with any kind of problem to resolve it

Xx
Review №52

Its ok as far as prices for phone service but long wait if you go in to pay your bill.

Ca
Review №53

Do not support this owner

Sa
Review №54

Really helpful

Ji
Review №55

Not a honest place

Cl
Review №56

The place to go for prepaid

Ro
Review №57

The people are Pleasant

Ma
Review №58

It tuck a little longer this time

Pa
Review №59

Wonderful people

Pa
Review №60

Love it

Information
7 Photos
60 Comments
4 Rating
  • Address:20 Oak Hill Rd #1, Somerset, KY 42503, United States
  • Phone:+1 606-305-9900
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–7PM
  • Wednesday:9:30AM–7PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–7PM
  • Saturday:9:30AM–7PM
  • Sunday:9:30AM–4PM
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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