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Havoline xpress lube
2671 S Cobb Dr SE, Smyrna, GA 30080, United States
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Havoline xpress lube
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Review №1

Saw an advertisement of a corporate coupon for a $18.95 oil change on Google while searching for an oil change (see pic). Grease Monkey doesnt offer a $20 oil change. The cheapest oil change was $60 or $70! I cant remember the exact amount because I was shocked.Tried to send feedback through the corporate website about my experience and it wouldnt send after writing it. I will avoid this brand at all costs after my experience.

Ta
Review №2

Always friendly, helpful and they dont want you to waste money. I may have spent a little more with the recommendations of the mechanic but when I turned on my vehicle it was running like new. I love that I can trust them that the job is done correctly. Thats five star service in my eyes

Je
Review №3

When I drove into the establishment they were kind, friendly and prompt. They topped off all of my fluids and checked my tires. They wore their mask and assured me that they were using all safety precautions to prevent the spread of Covid. Very close to my home. I will use them again.

ta
Review №4

I came in at 9am and was in and out within 30 minutes. Easiest oil change of my life. Everyone was very friendly and professional, explaining further service I may need. The best touch was that they took the time to learn my name. I will definitely be back next time!

An
Review №5

Always receive good service at this location. And they are very detailed when asked questions in regards to repairs needed for my vehicle.. 💪💪

Yo
Review №6

Sevice wss fast and affordable

Di
Review №7

I swear this is the best place I ever been too the staff is more than amazin Mr. Tony & Ms. Amanda is always so helpful! This location is always really professional & has a fast service. Always can rely on the service provided that it is high quality.

Jo
Review №8

Good guys and reasonable .I could name only 2 or 3 places I or my wife would ever go and Havoline a sure bet one of them.T b asks guys.

Mi
Review №9

I absolutely love the staff and recommend this shop to everyone! It can be a little crazy sometimes but they are amazing at communicating from little things like greeting and asking how they can help to apologizing for the wait when they are busy and I love how they explain everything to me about my car and make recommendations I don’t know what I would do without them. My car is literally one problem after another so I visit pretty frequently and everyone has become like family.

Ma
Review №10

Store was short staffed, but informed me as I got there. Set expectations on a very accurate basis, recommneded additional service that was needed. Very good crew for the constraints they were under. 5 stars

Lo
Review №11

Friendly and quick. They made sure that the tire pressure was correct and topped off everything. I will be returning

En
Review №12

Bobby and Amanda provided the most excellent service Ive experienced yet. These guys are reliable and very dependable also cant forget these guys are quick on there toes and thats an excellent skill that they posses. I recommend every come to havoline express lube for any required services/ maintenance or just anything Ms. Amanda/ Mr. bobby will gladly assist you with pure professionalismThanks Guys.

Ya
Review №13

I had an Engine Flush and they were very professional and quick.

Ju
Review №14

This place does really good every time I come. Bobby is very on timing and good customer service to the full!

Ja
Review №15

Get me in and out fast without me even get out of my car.

Ke
Review №16

Got right in, and they work quickly and are very welcoming.

Ri
Review №17

I recommend this company if you need a oil change! The service was amazing. And they were so professional! Looking towards my next oil change.

St
Review №18

I usually love this place. Quick and friendly. Last time I tried to get an oil change, they told me they were out of regular oil and only had full synthetic. I went to Walmart instead. Also, I bought a filter there and the very next time I went the mechanic tried to sell me another one. Makes me wonder.

Pa
Review №19

Went for an emissions test. The guy with long hair had the worse attitude I’ve ever seen. Not to mention extremely unprofessional . It was scary. He was also on the phone the whole time in 40 mins I was there so I could not ask him anything.

Be
Review №20

I always come to this specific location because of how fast they are. Amanda is very friendly and professional. Highly recommend!

Cr
Review №21

Its very fast and affordable.

Jo
Review №22

Without knowing my car information Cory stated that they didnt have the filter for my car. He said to come tomorrow. Corporate needs to check the #s for Sundays, they seem to be more interested on their personal stuff. They were cleaning their car on the back of the property or doing something. I waited for a minute and they had a second car turn around. My car is a Panthifinder and the other car was a Corolla, I guess they ran out of filters. have been at this location twice before and they have a lady working who is professional and knowledgeable.Update- I returned to this location and was happy to see Amanda. She apologized for the experience I had received with Cory. Like always she took care of the oil change in a timely manner and other issues that I need to address with my car. Excellent Customer Service. I will come back because of you Amanda!

Ni
Review №23

Went for emissions. They were quick and efficient.

Ni
Review №24

Very on top of ther business! Went above and beyond to make sure I would feel confident and safe driving away. Very attentive, efficient and caring to you and your vehicle.

Ca
Review №25

My 1st visit. Very friendly helpful and courteous. Will use this service again.

La
Review №26

Everyone was accommodating, efficient and professional. Angela was wonderfully pleasant and made me feel valued. I left my book in the lobby and they immediately called me to let me know. Great customer service.

Is
Review №27

10-15 minutes, I was in and out. Great service!

Da
Review №28

Amanda is amazing! Best place in town for tires,oil changes, fluid services and general maintenance needs! I love my new Nittos! Thanks Amanda! You guys are the best!

Mi
Review №29

Quick, honest, professional and kind. All the employees were focused on getting the job done. I will be returning!

Mi
Review №30

I stopped in for a quick oil change. The whole crew was welcoming and the process was organized. Fun to chat with them and have a consultation about what might be needed and why as opposed to a sales job. I decided last minute for tire balance and rotation. No problem and they worked it out so the processes were done at the same time which saved me 30 minutes. I will return.

Mr
Review №31

Very knowledgeable of my vehicle and needs. Definitely will be back.

Zh
Review №32

Amanda and Bobby were amazing!!! I came here almost a year ago just to stop and get an oil change and made this my permanent place. Prices are pretty decent and they do a heat job at helping me keep up with things due on my vehicle. Bobby broke down almost every recommendation and answered every question I had about them! He made things very understandable for a 24 year old female driving a truck lol! Amanda is always sweet every time I come here and runs this place very well!! Thank you guys for your service it’s very much appreciated!!!!!

Sa
Review №33

Great service. The lady that works there knows her stuff. She is very apt and fast with her acknowledgement of a customer. Wait not that long for emission test nor oil change. Very important!

Da
Review №34

Super nice and friendly. Quick service and very knowledgeable with helping me with my other car issues! She was great. Will definitely return.

Er
Review №35

Awesome and quick service! Friendly staff. Will definitely use their services again.

Ti
Review №36

Havoline is always my go to! Fast service and the staff is the bomb!

Ki
Review №37

Always professional! Always quick with their service! Always the best prices!

Ap
Review №38

I came here kinda last minute but they took me in quickly & did everything efficiently. Great service & special shout-out to Bob for taking care of me!

An
Review №39

Very good customer service. It just took several hours longer then it should have. Other do the same service in much less time

Ga
Review №40

They quoted me one price and was getting ready to pull in the bay and price increased to double the original price.

ke
Review №41

Went in on a Saturday afternoon about 3pm for an oil change was out in less that 30 min! Great service will be back, gave me a list of recommended service needs and sent me on my way!

To
Review №42

Fast service. Awesome.

J
Review №43

Great and fast service for an emissions test

Wa
Review №44

Very friendly and respectful folks. Got me in and out in no time under 30 minutes. Very good priced oil change on top of that!

Ji
Review №45

Technician did not complete the 15 point inspection listed on the posted sign board. I will not return for my next oil change service.

J.
Review №46

Work done fast and professionally.

Ex
Review №47

This place is awsome! clean comforatble lobby. Friendly staff great prices quick service! Highly recommend

Ab
Review №48

Amanda was absolutely wonderful! They were so fast, efficient, thorough, and the service was fantastic! Can’t wait to go back!:)

An
Review №49

Great service!

ST
Review №50

They gave me quick efficient service. Ive never got an oil change so quickly with my fluids topped off on top of it.

Ma
Review №51

Great experience! I was able get my oil changed on my lunch break with plenty of time to spare. Amanda and her team can be trusted to keep their word on getting you in, out and being professional.

An
Review №52

Received oil change and Engine flush today. Nice people with great service...:)

Do
Review №53

Great service! Friendly and knowledgeable staff!

Jo
Review №54

It was quick but they dont wear masks when talking to customers which made me hesitant and you have to go inside to pay which again isnt a big thing if thru put masks on when talking with customers face to face.

Mo
Review №55

Manager is always very thoughtful and courteous. Consistently receive good communication and fast, quality service.

Ta
Review №56

I had a tire i needed changing for a while now and felt comfortable going to Havoline and the service was excellent and fast. highly recommended

Ja
Review №57

I havent been in over a year, so it could be different now. The minute I started going here random things started needing adjustments in my car and they were always recurring issues. i was spending thousands of dollars. I think I got completely ripped off because I went somewhere else and they fixed everything instantly. I wouldnt recommend for anything other than an oil change

la
Review №58

Quick and easy

Ke
Review №59

45 minutes to change my oil. Then charged me 96$ for oil change only. No extras just oil change 96$. CROOKS

Au
Review №60

Went in for emissions and oil change. They got me in and out and I was ok with that!

D
Review №61

Speedy oil change! Wait in your car. (However after taxes $19.99 becomes almost $25! Lol) but fast at least

IH
Review №62

Good, quick emissions testing service, friendly staff. But in late May 2020, during the Covid-19 pandemic, none of the folks working there were wearing masks. And they were coming right up, well within six feet, and talking to customers. Unprofessional, poor compliance with social distancing guidelines.

Je
Review №63

I been coming to this spot for a year and I havent had any problems with my car there 💯

Ry
Review №64

Justin manager great

Mi
Review №65

Immediate service friendly personnel, knowledgeable and assertive yet felt no pressure for an up sale and yet I had one item done that was recommended. Speedy job and on my way in no time.

An
Review №66

Very good service!!!!! Too rated. 10 stars!!!

Oo
Review №67

Very polite and professional. Work is top notch!

Vi
Review №68

I go here all the time, they explaine to me whats best for my vehicle, always friendly and i would recommend anyone to come here

Ca
Review №69

Fast and courteous but a little steep to patch a tire at $25 per patch. However, I was extremely satisfied with the oil change on my sons raised truck being only $40 to have been as thorough as they were. Saturdays are extremely busy, you will want an appointment for an oil change.

Ch
Review №70

Everyone there was so friendly and helpful. I didn’t feel like I was being taken advantage of and usually Women who show up without someone that knows a little something they pressure you to buy add ones and extras. It was really nice to not feel pressured and just in and out with great service

Mr
Review №71

Great service with quickness! Thank you.

ki
Review №72

Great service and very friendly!

Ho
Review №73

Great service & people

Ry
Review №74

Quick and painless. They did a fine job.

Ke
Review №75

I love getting my truck serviced here they are fairly priced and very quick.

Jo
Review №76

Not sure remember.Also went to 2 but only one had got what was right and fixed it.Saved ourselves 75 bucks.

Li
Review №77

Friendly employeesExceptional service

Ch
Review №78

1out of 2 employees gave me good service

KF
Review №79

Took care of my emissions test quickly. Nice staff. However that bathroom was a complete mess. Should have been closed down.

As
Review №80

Good helpful people had some questions and they guided me to right place and their services are good and at a reasonable price

Ke
Review №81

Very good service. Mechanic took time to explain what he was doing. Took a bit longer than I would have liked, but the service was way better than I expected.

Tr
Review №82

Great service, quick and painless. Ive used them several times without any issues. Typically done in about ten minutes without a line.

Na
Review №83

Helpful, friendly, and honest employees! Quick emissions along with great service and rates!

ko
Review №84

Amanda did an AWESOME JOB

To
Review №85

The technician was very helpful and knowledgeable about my full Semitic vehicle...service was fast I was in and out in less than a hour

LA
Review №86

I have never been here before & decided to try them since they are close to the house. I pulled in & told the guy I needed an oil change. He asked the year of my car, told me it needed synthetic & then said $81.99 for an oil change!!!! I went back to Castrol on Barrett pkwy & Dallas Hwy, where I used to go & was able to get my oil changed, air filter & fuel injection cleaned for $100!! This place is rude & totally overpriced!! Way to many competitors to waste money here!!

Ty
Review №87

Worst place ever!!! Don’t let that woman fix your car because she will fix the wrong part. I told them I need one part fixed and they decided to fix a completely different part. I kept calling and and coming back up there from Woodstock to get the right part fixed and all they did was turn off the check engine light. When I called and told them I needed this done because my birthday is in a week and the check engine light was still on they tell me to go somewhere else! So you pretty much just stole my money!!! Never again!!!!!

Ki
Review №88

I got oil change on my car the other day an when I was headed out to my moms who stay an hour away my car broke down on the side of the road an I was out there for hours

Wi
Review №89

I always go there for my oil change

Pa
Review №90

Great service and amazing staff

Is
Review №91

Super quick! Great service.

Ma
Review №92

Great Service

Be
Review №93

Run by a woman and super fast! Always in and out in 15-20 minutes. $15 emissions too!

I
Review №94

I have been here many times to have my emissions test. They are always fast and professional.

be
Review №95

Last weekend I went to a different Havoline and got an oil change and they overfilled it by several QUARTS. I noticed it was running a bit rough, so I checked it and found out that it was over full. Then I looked up what can happen to your car from overfilling -- it can completely ruin your engine. So I stopped at this oil change place because it was on my way home and I was worried about driving all that extra time to get back to the place where I had the oil change done. When I got here and told them about my issue, they drained it to an appropriate level with no fuss whatsoever, and without charging me. I will now be coming here for my oil changes.

Ch
Review №96

Very good customer service!

Jo
Review №97

THE LADY AMANDA IS SO RUDE . When you go ask for Bobby to work on your car he does a amazing job and very nice!

Ke
Review №98

I always bring my cars and trucks to this location they are very fast and efficient. Mrs Amanda is always on point with her job knowledge of whats going on and I will recommend anyone to come to this location!

E
Review №99

They are very quick and very nice. I always get my breaks fixed here.

Mo
Review №100

Very professional.

Information
13 Photos
100 Comments
4.3 Rating
  • Address:2671 S Cobb Dr SE, Smyrna, GA 30080, United States
  • Site:https://havolinexpresslube.net/locations/oil-change-smyrna-ga/
  • Phone:+1 770-434-4225
Categories
  • Oil change service
  • Auto repair shop
  • Auto tune up service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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