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Car Connex
1680 Spring Rd SE, Smyrna, GA 30080, United States
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Car Connex
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Ma
Review №1

My experience at Car Connex was amazing! Chang was friendly, knowledgeable, and authentic in his service. The staff at Car Connex genuinely provide great customer service, and take the time to help you better understand the maintenance that needs to be done on your vehicle. This has now become my number one auto repair company to recommend to friends and family. 5 star service at its best!

Gw
Review №2

Chang is the best! He’s trustworthy & honest. My husband & I can’t recommend him enough.

Br
Review №3

Great service! Quick turn around on the work and I really appreciated that Chang took extra time to really walk me through what might be going on with my car and give advice even though I came by right near closing time.

Jo
Review №4

It is hard to find car repair shop like this one. Honest and very knowledgeable. Highly recommended.

Wi
Review №5

I usually do not write reviews but Mr. Chang’s honesty and professionalism must be commended. Chang performed a diagnostic and was completely honest that repair needed was not in his swim lane and referred me elsewhere. However his making time at the end of the day and not charging me deserve a shout out. You don’t see this type of customer building behavior often and I will bring my business to car conned in the future for sure.

Ni
Review №6

I LOVE CHANG!I tell him everything I see him. For over 12 years he is the only mechanic I trust. My family goes to him, as well. Ive moved away numerous times and try to wait till I come home for any repairs. Hes corrected other repairs by lousey mechanics (Georgia Luxury Motors sucks) that my insurance had me go to for body work. Should have gone to Change to start with and asked his opinion. Hes honest and he and team do a great job!

J
Review №7

The best mechanic for the working person in the Metro Atlanta area, bar none. Chang Is absolutely no nonsense, if you can repair it he will repair it to the best of his ability as affordably as possible. If he cannot he will let you know immediately or with as little time lost to you as possible.Im consistently impressed by both his professionalism and his skill. He is the only mechanic weve had in the last decade in Atlanta, and my cars clocking in at almost a quarter of a million miles right now. He repairs both my vehicle and my wifes and I trust him implicitly.

As
Review №8

Recently moved to town and needed some maintenance on my truck. Chang was efficient, did quality work, gave me some advice on when I should get a new set of tires and gave me resources on where I could get a new key made as well! Prices were very fair for the work done. I will definitely be a returning customer! Thanks Chang:)

Jo
Review №9

Great service and great knowledge about cars, highly recommend to go here rather than other auto shops who could be scams

G
Review №10

I highly recommend this place for its fairness, great quality of work and, professionalism. When you don’t understand a complex machine, you are relying on other to not cheat you. Car Connex is one such gem, you can rely on. We will be taking our cars there again.

Ga
Review №11

I don’t know what some of these reviews are talking about that the owner is rude... I took my car in TWICE for an issue that apparently didn’t exist and he didn’t charge me to look at it either time. He’s been so nice and accommodating and I will always go to him for my car repairs.

St
Review №12

If youre looking for a new mechanic this is it. Even if youre not drop your old one and pick these guys. My whole experience was nothing short of amazing. The service and staff were wonderful and the prices were very reasonable. They have a new forever customer.

La
Review №13

Ive been a customer for over 10 years. Knowledgeable and efficient. Not 1 complaint about the service, experiences, or prices.

Ma
Review №14

2013 Mercedes SL550Chang and his team are outstanding. I am a long time customer. They have worked on several cars. Always amazed at their service, their knowledge and the value. Just completed a very complex electrical repair at a fraction of what the MB dealership would have charged. I highly recommend Car Connex. Chang is the best!

Sa
Review №15

Mr Chang is honest, straight forward and very professional. Visit once and you will be a repeat customer.

Ma
Review №16

Extremely rude! If it were my car, I wouldn’t have given them my business but my boyfriend chose to stick with them.

Te
Review №17

The mechanic was very respectful and helpful. They squeezed an appointment in for us on a busy Saturday morning and quickly found what was wrong with the vehicle. 10/10

Vi
Review №18

I was visiting Georgia from Florida and on my drive here my check engine light came on. Firestone wanted to charge me $600 to replace spark plugs and a bad coil! My coil is one individual unit and that was their explanation as to why it would cost so much. Chang only charged me $278 dollars allowing me to enjoy my vacation in Georgia without the stress of spending over half a grand. On top of that he was very nice and took me under the hood to show me exactly what was going on. They are definitely female-friendly and I would highly recommend this shop to tourists & locals.

Ja
Review №19

Brought my van in that I just bought to be inspected mechanically. Also asked them to help me take out some bolts since I was doing some interior upgrades. They helped me on the spot and were very nice and friendly. Will be returning for future work there. Also will be referring people there.Thanks again!

Ja
Review №20

Rude and off-putting customer service. Oil change itself was fine.

Ni
Review №21

I cant recommend Car Connex and Mr. Chang enough. They are great mechanics, explain issues in detail, honest, and their pricing is very fair for the quality service they provide. I have been a regular customer for various used cars I have owned for the past 10 years and I cant see myself going anywhere else as long as I live in the Metro Atlanta area.

La
Review №22

2012 Dodge RAM. No washer fluid coming out. Fluid tank was full and I could hear the motor pumping but no washer fluid on my windshield. Took it to Car Connex on referral of Williams Park neighbors a few blocks away. Chang had it fixed in 10 minutes and would not accept payment. . Something was plugged up apparently. Rare to find someone so kind to fix a complete strangers vehicle and refuse payment. I am making Car Connex and Chang my shop from now on.

Cl
Review №23

Awesome!! I used Car Connex for the first time and they are awesome! They have been highly recommended by several friends but I haven’t needed a mechanic for some time. Our sons car broke down the other night and we had it towed to Car Connex and it was repaired by 2 pm the next day at a fair price. Talk about great service. Thanks Chang for doing such a great job.

Je
Review №24

Chang is honest and upfront. Very resonable and quality work.

Im
Review №25

Even if you go to the dealer, LET CHANG check it out especially b/c dealers are always expensive. Lexus tried charging me $4,000 for a repair and I took it to Car Connex ASAP and Chang said I didnt need to do the repair. He is an honest mechanic used by myself, my dad, and my aunt. Chang is THEE mechanic to go to.

Ni
Review №26

A friend told me about her experience at car connect with Chang. I believe in REAL referrals and value people and businesses with integrity.I decided to stop in to discuss a small list of items I needed to take care of. Some of which the garage didn’t support, which is fine.After providing my issues, Chang promptly grabbed a tool to investigate one of the issues and fixed it on the spot. He told me to come back for the rest when my schedule allowed.I certainly will.Thanks for being a great example of community and customer service!UPDATE: Ive since returned and experienced great service! Thank you!Today was my 3rd visit. Same great customer interface & service.

Ro
Review №27

These guys are the best around. Trustworthy and straightforward. Dont go anywhere else. Thanks Cheng and Team.

Dr
Review №28

Never been disappointed with the service at Car Connex. Fair pricing and top notch work. Great advice from the staff on preventative maintenance.

Dr
Review №29

Chang had always given some advice and been reasonable on price and fixed other cats berry quickly

De
Review №30

The mechanics here are a lifesaver! My car kept shutting off on me while driving, placing me in a dangerous position. I took it to the Dealership and they kept it for over a week only to tell me nothing was wrong with it. I had it towed to Car Connex and discussed what the car was doing and had it back the next day. I have not had a problem with it since. I will be bringing my car here for all of my car needs in the future.I saw a lot of reviews regarding not being able to understand the mechanics here and how strong of an accent they have. It may be because of my military experience, but I was able to understand all of them fine. If you have thoughts on what you think may be wrong with your car, write it out and let them explain why it is or isnt that problem. This may help with your understanding.I highly recommend!

Be
Review №31

Chang and his guys runs the most honest and helpful mechanic shop Ive ever seen!

Ja
Review №32

Absolutely top knotch mechanics. Mr. Won and his team go above and beyond to deliver total customer satisfaction. Been taking my car there for five years Ive never had one complaint or bad experience.

Ch
Review №33

In the world of auto mechanic, and the shadiness of some. This shop is 100% legit. I can not say enough good things about the guys at this shop. I have been bringing every car my family have had to Car Connex. With that being said Ive been a customer for 8years now and I have had nothing but honesty and good advice about every vehicle Ive been in the market to purchase. This is one place that I would recommend to ANYONE. Give this shop your business and I assure that youll be back. Every mechanic that works there is an Ace in my book of honest mechanic, and Ive never meet one before Car Connex. I give the guys at Car Connex 3 👍👍👍 out of 3 thumbs up. And 5stars. No issue issue is to great for these gents. And expect nothing but honesty. Ladies, if you want honesty and integrity; make this your last and only mechanic. Dont take the chance of being lied to and ripped off. Until next time....

Me
Review №34

Extremely honest and helpful. I went there because I wanted guidance on my tires to confirm how badly the needed replacing. He looked over entire car and gave me step by step recommendations on where to go for tires and what brands to get at best prices. Saw that I had car seats and reiterated the importance of good tires. He didn’t charge me a DIME to look over car and walk me through such a thoughtful recommendation.Please go, give them business. We need more like this

Ce
Review №35

Amazing prices compared to the majority of mechanics in the area. The work was completed in a timely manner and done well. The owner was very welcoming and spoke to me about his family. He seems like a genuinely nice guy that isn’t trying to rip you off. I will definitely be back! Also I will recommend his shop to many others.

Ca
Review №36

Had gas gauge and sensors repaired. Car was out of gas but showed 1/2 tank. Very impressed with service and staff.

Ni
Review №37

I was definitely happy with the service I have received! I initially was waiting for a mobile mechanic who left me hanging. I brought my car to Car Connex first thing this morning and I had my car back in a little over an hour. Professional and friendly service! It was very important to have my car as a single parent and it was very affordable. I will definitely come back for all my vehicle services!

Hu
Review №38

Went with a friend to get his car fixed because the bumper was falling off. He said itd take about an hour and a half, so we waited at the Rev next door (great coffeeshop) and then came back at the time he said right as he was pulling out with the fixed car. Only cost I think $25. Great service.

JP
Review №39

I called a day before bringing my wifes car into the shop, spoke with Chang and explained the car was making several noises. I brought the car in the next morning and they were able to identify the issue in nearly 3 minutes. Quoted me a very fair price, I walked to the coffee shop next door and within 2 hours they were able to fix the issue!Very happy with my experience and would highly recommend to any friends/family in need of auto services.

J
Review №40

Go see Chang. Super good dude.

Ab
Review №41

One of the best and honest car mechanics. Very reasonable prices and prompt service.

Ma
Review №42

Fast and honest service. He told me I didnt really need to fix the part right away, which I appreciated. I got it fixed anyway and the price was reasonable and he gave me the broken part afterwards in case I wanted to check. Love this place.

D.
Review №43

Great Service!

Ke
Review №44

Highly recommend. Only place Ive ever gone where the actual work turned out lower than the quote(for front suspension work no less). Trustworthy mechanics and owner, this is the only place I take my car now.

So
Review №45

Always fast and professional. Keep it up guys...

Mi
Review №46

In my one interaction so far: Honest, useful and appropriately insistent advice. Reasonably priced. Also right next to Rev Coffee, which is a great place to wait.

Ja
Review №47

Brought my car here after reading reviews, glad I did. Thought for sure my fuel pump was dead but Chang found it was the fuel pump control module, he could have bilked me for hundreds of dollars replacing the whole pump but his skill and honesty saved the day - he also got it fixed very quickly and charged me almost nothing for labor considering what he did to troubleshoot and what the local ford dealership would have charged. I am never bringing my vehicles anywhere else ever again, Chang is the best and theres also a really nice coffee shop nearby

Au
Review №48

Was a customer when they were on Atlanta road years ago. Service was better then. First took it to them this year because battery and brake light would come on together and car was not operating properly. I suggested it might be an alternator. Was told the alternator was fine. I left but for over a month the two lights continued to come on with car driving erratically. When I returned they again misdiagnosed my car this time as a cable connection problem and charged me for cables holding it for 5 days because they misread my phone number on the sheet. Car jerked badly and almost stalled on the way home. Followed up to talk with Chang who was out of town. Wrote a letter explaining the problem asking him to address the actual issue I came to them for when he return from vacation. Never heard back. Called a week later and Chang claimed to never receive the letter although it was never returned by the post office. Car down for more than three weeks leaving me with no transportation. Finally found another mechanic elsewhere who ran tests and diagnosed it as a failing alternator. Complained to Chang who told me the battery cables needed replacement but I did not ask for or need that repair job. I needed the alternator issue addressed so I could work. The down time, MARTA fees and Uber rides cost me a lot and left me stranded trying to resolve the issue. Car Connex has lost a long term customer.

Be
Review №49

Great service and fair, reasonable pricing. I’ve had two different issues that have been resolved quickly and for far less than I expected. Great to have a quality shop like this in Smyrna.

Mi
Review №50

Chang and his team are the best, very honest, reasonably priced and they stand behind their work. I have been taking all of our family cars to them for years (5 cars). It is good to have a go to mechanic that is honest and does great work.

An
Review №51

They are skilled, honest and quick. Owner is straightforward and I like that... he wouldnt waste time talking nonsense...comes directly to the point and recommends what is best for given problem. They charge very reasonably....I highly recommend this place.... five stars ✨.

Ce
Review №52

The BEST mechanic shop in the Atlanta area. The staff and owner are always helpful and polite. And not to mention affordable. I love that Chang gives you the truth about your car. And if you choose him please make sure you get your oil changes on time. he will know if you missed by a couple of miles.. lol that’s why I love this shop.

Ge
Review №53

While waiting for a friend to show up at the coffee shop, I went to see what repairs I needed for a plastic piece under my Honda that was dragging under the car. Chang and his team kindly helped me and were very quick to take time out of their day to assist me!! Thank you Car Connex, INC!! Loved your customer service, it was top notch!

DR
Review №54

Mr. Chang is a master mechanic and an honest man. He would not even accept a cash tip after fixing problems with my car that several other licensed mechanics have failed to properly repair. I could hardly overstate my appreciation for Mr. Chang and his team. Ill be back!

Ke
Review №55

Chang is very thorough and conscientious. He always carefully explains what needs to be done and uses illustrations on paper when needed. He seems to be honest and trustworthy. He has a knack at figuring out problems that other mechanics are unable to do such as stuck warning lights on instrument panels. I don’t know how he does it but he gets my car repaired usually in just a few hours.

Jo
Review №56

Fantastic service and awesome people to deal with. Wont take me vehicles anywhere else. When my ministry mentioned him in the Sunday service I knew Car Connex was a winner

Ce
Review №57

I had a persistent leak in my car when it rained. Chang (the owner) and his mechanics quickly diagnosed, confirmed, and fixed my leak with much savvy and professionalism. The charge was EXTREMELY reasonable. I am very, very impressed with Chang. Very intelligent guy. He has earned my future car repair business. A++++++ (June 2016)

do
Review №58

Ive been taking my car to Car Connex since I moved here last Summer. Not knowing anyone here made it hard for me to choose a mechanic but the reviews made me want to give him a try. Im glad I did! A lot of mechanics will try to get over on females & overcharge but Mr. Chang isnt like that! Hes taken care of me & have been nothing but professional. I highly recommend Car Connex!

Ch
Review №59

Awesome service

Ki
Review №60

They are always helpful and I can trust bringing my car in for service at a fair price and expert advice.

El
Review №61

Im so glad I came here. They got my electrical issue fixed in about an hour and have very reasonable prices. Im coming back to get my window fixed soon. I highly recommend them.

Da
Review №62

They have the best prices and knowledge. Very friendly and willing to listen and explain all to you. A rare find in todays day and age. Many of my friends also use this company. I HIGHLY recommend this company.

Ch
Review №63

Honest shop. Tells you what is wrong and what is going wrong. Fairly priced as well. DO NOT ever go to places like Pep Boys or any other large chain maintenance place. They try to nickle and dime you, help out local businesses. Take your car here!

Ki
Review №64

Chang is a car mechanic legend

Ph
Review №65

Chang is the best mechanic I have ever met, and also the kindest. Weve been taking our cars to his shop the entire time weve lived in Atlanta, and he is always very honest with us about what is going on. He suggested that we not do any more repairs on the car I was driving and find a newer one, as it wouldnt be worth it to keep dumping money into it. He inspected EIGHT used cars for us, completely free of charge. We would never have been able to afford so many inspections and probably wouldve gone with one of the earlier cars, but he kept letting me bring the cars in and letting me know if there were any problems or potential problems with them. After 8 cars, he finally approved the perfect car with NO problems! It is amazing and Im so glad we were able to wait until we found the perfect one. Thank you, car connex for all the time you put in to make your customers happy!

Ki
Review №66

After years at the car dealerships service center dealing with their nonsense, it was so refreshing to finally have someone that knows what theyre doing!! (on a Jeep Wrangler 2011) ... And does what they say theyll do super quick. I was pleased to save the contact info in my phone as my mechanic. Having Rev coffee right next door, as someone already pointed out, is a nice bonus!!

Gr
Review №67

Ive gone to Car Connex for many years. The prices are always the most reasonable and the work is first rate. Friends with all kinds of cars say the same thing.One added benefit is that the local coffee shop, REV, is nearby. So I can drop off my car and get some work done while waiting.

Je
Review №68

The owner Mr. Chang is a very honest mechanic. Brought our Toyota Corolla and Yaris in for work over the last few years. Would highly recommend him and his staff.

Gr
Review №69

I am 52 years old, and I have lived all over the United States and Atlanta. I have had a lot of different cars and a lot of different mechanics over the years. Mr. Chang is the best I have ever met.

Fa
Review №70

Chang at car connex is amazing! He is the most honest mechanic I’ve ever used! I highly recommend him and his staff!

V
Review №71

I have been going to Car Connex since 2007! I had a Rav 4 back then and they always took great care of me. I have always recommended them to everyone I know and they ALWAYS take great care of everyone!!! Now I have a Honda and they are my #1 when it comes to anything with my car.

An
Review №72

Great Service with Honest Prices.

Tr
Review №73

I have been there twice after being referred to them by a friend. So far, they have totally lived up to their reputation of being fair, friendly and professional. I am pleased with their service.

Al
Review №74

After visiting the dealer with $2,000 in suggested repairs, Mr. Chang was nice enough to check out my vehicle free of charge and offer advice on what he thought I should actually do, and a fair price. Next time I have an issue come up, I will definitely go back there.

Le
Review №75

The owner is a very rude little man who does NOT know what he is doing when it comes to break systems. I took my car in 3 different times with appointments and at one appointment he basically said he didnt have time. He was unwilling...flat out refused to explain the issue with my breaks, what and why he was going to do something (probably bc he didnt know what he was doing). I asked for him to replace my break pads regardless he didnt think they needed it and he wouldnt. I eventually left with my break system still making awful noises. Took my car to the dealership where they replaced my break pads and fluid flush and abracadabra... problem fixed...no more awful screeching noises and I feel a lot safer on the road. Dont go here and support such a foul business and person or waste your money. Go somewhere that has experience and knows what they are doing and are respectful to their customers.

Da
Review №76

I love Chang! He is the best mechanic that Ive known thus far! He is honest and fairly priced. Do yourself a favor and go to Car Connex

He
Review №77

Chang is very knowledgeable, reasonable prices and very honest! I will never go to another mechanic. HIGHLY RECOMMENDED!!

Za
Review №78

5 stars, because Chang is the man. He is without a doubt the most honest and straight forward car mechanic Ive ever had.

An
Review №79

Great customer service at reasonable price!

Su
Review №80

Mr. Chang was very helpful and most importantly, honest when it came to the assessment of what I needed to get done . I will be coming to this place from now on .

E
Review №81

Great honest owner very fair and I always bring my vehicles to him. Please you do the same.

An
Review №82

Women-friendly reasonable rates first-rate work clean garage

Ia
Review №83

Always helpful. Always reasonably priced. Great place to have work done to your car.

Jz
Review №84

Great experience. Will return for next oil change. Highly reccomend. 👍🏽👍🏽👍🏽👍🏽👍🏽

Sh
Review №85

Great service! I have been going here for years. Chang, The Car Doctor has saved me so much money because of his knowledge.

Er
Review №86

Nice to find an honest and fair auto shop for a change

Tu
Review №87

Been here around 4 times always have great service and fair prices.

An
Review №88

I have been taking all our HandyANDY trucks and my personal vehicles to Cheng for years now....never an issue, always fair pricing and often tells me I dont need to do something that I think I do. Cheng is a part of our family at this point and a true bright light in an industry saturated with crooks and criminals. We have referred dozens of friends and clients to him and EVERYONE raves about this guy! You will too

Tr
Review №89

Had a car that was sitting for over a year, and they got it back running. They work fast and take care of you!

Pa
Review №90

Awesome value, dedication, attention to detail. Check with Chang before you decide to change you vehicle!

Ju
Review №91

Chang & his crew will tell you exactly what is wrong with your car and fix it... Very trustworthy operation.

Fi
Review №92

Very knowledgable and kind and reliable people.

A.
Review №93

Chang, the owner, is very rude. I will not patronize his store again

Da
Review №94

Mr Chang diagnosed a problems with my car in 5 minutes . The last 2 car mechanics couldn’t figure it out in 4 days . He is awesome!

Ka
Review №95

Always the best service!

K
Review №96

Recommend this company without a doubt.

እዮ
Review №97

Bad customer service. Uptight disposition.

Ba
Review №98

Reliable, experienced, trustworthy 👍🏽

S.
Review №99

Great customer service

De
Review №100

Great

Information
11 Photos
100 Comments
4.8 Rating
  • Address:1680 Spring Rd SE, Smyrna, GA 30080, United States
  • Site:http://car-connex.edan.io/
  • Phone:+1 770-333-0408
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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