I have to pay an extra 4$. She decided to raise it a dollar on her own me to pay for my bill thats, spending time, gas and wear and tear on my car to pay the bill if Im unable to pay with a card online.That lady is getting paid to stand there and take the extra 3$ on top of my bill without even a hint of a smile on her face.I Had call screener removed. I never signed up for it and I found out that I was being charged for it. She tried to say that I had to call customer service to have the cost of the $3 removed. No I dont. She admitted that she removed the app and the credit came with it. She tried getting an extra $3 out of me and Im broke.

The girl in there was so rude. The carpet was folded up against the door and I tripped over it as soon as I walked in and I was holding my baby. That was not cool. She said for me to get my mask so I did. I told her maybe she can fix the rug while ai went out to get my mask. She said nothing was wrong with the rug. I said I just tripped over it when I walked in. There is something wrong with it. She told me not to return. I said I was fine with that. After I put my daughter in the car I went to the front door and grabbed the rug and threw it and said now you have to fix it and I left. I will go to the Boost Mobile store farther away from my place instead of there.

This place and every other boost store feels like Im walking into somewhere going out of business. Like a ghost store, haunted store. Nothing to buy and no one to sell me anything. But at least i can afford to buy phones right out.

My phone hasnt had any service recently. Missing calls from people I can see making the call. Missed text messages or text showing up days late. I go in to talk to the lady and she tells me I have a virus from the games on my phone literal seconds after unlocking the phone. Two games, which Ive had on several different phones with different providers. Never caused a probably with them. Then she tells me its my email. Which Ive had almost my whole life and that I need a new one. Switch to cricket with the same phone. Problems gone. Terrible service and lied to.

Out of all the Boost stores around KC, my experience and overall satisfaction with this store far exceeds any other BOOST store around and well worth the extra time it takes going into the store rather than dealing with the horrible customer service call center reps.Very friendly and actually know about the services and plans available. I always get right in and out, too!

I wish I would have gotten his name, but the guy who helped me eas really nice and courteous. Will go to this location moving forward.

I recommend this place. They helped me out with everything and answer all my questions.

Great Customer Service! I recommend this place!

Jhoana is very helpfull but boost mobile is the worst servoice i know have them a week going back to Cricket mobile

No one at counter or when walked in to store. Stood for 10 minutes waiting, door to backroom was closed whole time. NO person

Mimi was great good customer service

It has very bad customer service. You go in there and they are rude and dont really care about what you are needing. Also, it says they open at 10 and its a lie because they open way later then that. Just a waste of time and energy with them. HORRIBLE EXPERIENCE!!!

Good customer service. They always help me when I have problems with my phone!

Great customer service. Answered all my questions.

Great customer service!

Every time I go to pay my bill during business hours, they are closed!!

Good service

Bad costumer service