We went online to check prices before going to the store. After finding what we wanted at the price we wanted and seeing they were in stock into the store we went. No calls to the store needed. We walked in, show them the price, no trying to up sale us or any hidden prices. Professional, fast and great services. Thank you Discount Tires the ride is perfect.
Best tire buying experience ever!!! The customer service and urgency to provide quality service was outstanding. I have worked at another major tire chain and know how things work. I will be a repeat customer and love the online purchasing and scheduling on the website. Have you ever gone to a tire shop for 4 new tires and were driving away 30 minutes later with new tires, I did at Shawnee Mission Discount Tire. Awesome
Ive been going to Discount Tire for a while now and have never had a bad experience. I came in 50 minutes until close asking for a patch repair and they were able to get me in and out under 40 minutes. Everyone has always been pleasant to work with and talk with. 10/10 recommend.
I took my car in, without an appointment, on two different occasions. Both times, I was in and out within about 35 minutes.The first time was on Wednesday morning, around 11:00AM. The second time was on a Friday, around 2:45PM.Quick, easy, friendly. Great experience. Ill be revisiting this location as needed.
When they say Buy and Book online for a 30% shorter average wait time they dont mess around. I did just that. I purchased my tires online Tuesday night and booked a 1pm Saturday appointment. I arrived 15 minutes early as suggested to check in and they estimated about 45 minutes which was super reasonable to me. Ive waited longer for tires before at other places. And they were busy. Not an open seat in the waiting room. They had my car in the bay at 1pm for the scheduled appointment and, I kid you not, 15 MINUTES LATER ... Its done. 15 minutes. Theyve practically got a pit crew putting on tires in that shop. I did two loops around my car before leaving to be sure my new tires were actually on it. I was shocked. Like in the best way possible. You wont regret coming here for tires. Especially if you plan ahead. Theyll have you in and out. Seriously great service.
Great experience with Discount tire. Bought the tires online and were in store the next day, they let me move up my appointment too! Install was slick and fast. Turns out my rims were bent pretty bad and the technician was willing to take me out and show me the wheel on the balancer, he was very honest and up front with me. He walked me through aftermarket rims options (same size as stock rims and cheaper, and which they also had in-store). Since I just had tires just put on, he didn’t even charge me a service fee. They’re great and fast service, free balancing and rotations is awesome.
I was in and out in under 30 minutes and 30 minutes earlier than my initial wait time. There was no sales pressure from the consultants and they narrowed down my options based on cost effectiveness, tire conditions, and longevity. The team at this location is efficient, exceptional, and will not waste anyones time. I will definitely go back to replace my other 2 tires soon and recommend them to friends and colleagues when in the area. I highly recommend Discount Tire off Shawnee Mission Parkway to anyone.
Extremely satisfied with my experience. I had a tire that was leaking due to what turned out to be improper sealing. Ive brought this issue to the dealership multiple times without any results. Cole and the staff here fixed it first try.
Purchased 4 new Bridgestone tires recently at this Discount Tire location. Kurt/Todd ( I believe were their names) were straight to the point and made my purchasing experience incredibly easy and fast! When I arrived to pick them up I was literally there no longer than 5-10 minutes. I appreciate it very much. Highly recommend them for your tire/wheel needs! Will be purchasing all my tires from them going forward.Excellent service.
Was in and out A LOT quicker than expected and was even given a great recommendation for my new set of tires that went on my 2017 Passat. Nice folks that work there, too. Go see them!
Went to get tires early in the morning. They told me it would be about an hour. Went to waiting area and 15 minutes later they were done. I was thrilled! They said I got there early enough, they got me right in. I was so excited. Not sure why the one person told me an hour, but I was fine with that 😊
Pretty busy and still got me in and out quickly. The price is right too.
These guys always take care of us. Weve bought tires for four different vehicles. Always professional, quick and accommodating.
I purchased four new tires from them last week and it only took 45 minutes for them to do it. Friendly and professional guys working on the floor helped me pick out the tires I wanted.While driving I got a flat tire and after getting an assist with the spare I drove to the location on shawnee mission parkway so they could repair my tire. Highly recommend getting road hazard on their tires because if they cant fix it they give you a free tire. They also reset my sensor since it went out. A+ service.
It’s never a fun day when you get a flat tire, but the people at this location made it not so bad. They were extremely helpful and quick, and my experience overall at this location was the best I’ve had compared to a lot of places. 😊
The first time I met this store, my big truck was getting fuel system repairs and my backup-pickup picked up a 6mm Allen wrench, and thats a big hole. Three other tire stores on a Saturday afternoon (16:15-16:40) said they could have it repaired by Monday. That aint gonna work: I need to be at work Monday before you open, and why cant you get it done tonight or Sunday?In disgust, I shoved the flat in my girls car and tried to get an old snow tire to hold air. At 17:04, she pulled into Discount Tire as they were locking the doors and explained that this is a work truck that cant be down for 2 days. At 17:15 she was driving away with a plugged and patched tireThe manager asked if he could call her the next day for billing: he didnt want to open a drawer for a $35 flat fix.
Absolutely the best service at any place in town. Courteous staff who answer your questions and treat everyone well!I’ve bought tires and even had some used (good condition) tires installed here. I will be coming back every time.They stand by their product with free patching and even if it didn’t come from Discount Tire, they take care of you.
Bought my tires and booked an appointment online, was in and out in 25 minutes it was great!
Excellent service. Customer appreciation is something you can expect. Great choices for your rims and tires and flats are always fixed for free.
Absolutely fantastic. Treated like a king and like they really valued our patronage. Highly recommend!
These guys are the absolute best! I ordered tires online. They called me a few minutes after I ordered them to let me know they would be there on my appointment time. A few days later I got a call that they were in a day ahead of the scheduled appointment! They got me in that day within an hour! They were extremely busy but they got me out in time. The guys up front were so nice and professional and the techs in the back were working hard and singing and laughing the entire time they were working. Nice to see a group of guys working hard and having fun no matter how busy they are! Always come to this store!!!
Thank you so much to Dustin at discount tire in Shawnee for being so patient and helpful with all of my tire issues.
Been buying all my tires here. Highly recomend setting up an appointment because they seam to always be backed up with work.
Bought my tires online ahead of time....in and out in less than 30 minutes, no paperwork!
Great sales associate and faster service then was estimated.
Good prices. Good service.Dustin took excellent care of me!
This is by far the best discount tire store I’ve been to. I had a really long day that consisted of getting wheels I ordered put on and finding out I needed a new tire. Long story short, I sold the old wheels and later got a new tire from somewhere else only to find out that one of the techs didn’t detach the sensor from the old wheel. That was all I needed to hear after running back and forth all day and finding out those sensors are cheap. The sales rep here gave me a sensor on the house and I later went back to have my tire put on there since discount tire is the only shop around that has a key to fit the rare lug nut on my car. They went above and beyond and made a very bad day not so bad. I’ll be coming back for all my tire and wheel needs. Thanks again :)!
Great prices, clean salesfloor and profession employees. Bought two tires for my car and had them mounted and I was out the door in 30 min.
This place has great customer service!!! I bought wheels and tires online and I like how they didnt have any hidden fees. All the pricing was straight forward. I had an appointment scheduled for the following weekend and they called me Wednesday to see if I wanted to come down and get it in. I was greeted by everyone as I walked in. They dont do alignments as they specialize in wheels and tires. I would definitely go back to this place.
Fast friendly and good prices. Had a trailer tire blow and they had me back on the road in 30 mins . Went back and had all new tires out on SUV, good experience
Dustin is one of the most generous people I have met yet. No judgement as I am a homeless person living in my car with a service dog. I happen to be down on my luck and a bit ashamed of my current situation. As soon as I pulled in he came out and greeted me and made me feel very good about getting in and getting my tire fixed. He and his staff took care of me in a very timely manner and I feel blessed to have met them. Great bunch of guys!!!
First time there.i was impressed was fast I was out of there under a half hour.got 4 new tires at a good price
Dustin helped me pick up some new tires for my Jeep Patriot in a quick, convenient, and professional fashion. Definitely appreciate the standard of quality this shop upholds.
Quick in and outExcellent service
Had to place an online order and schedule a drop off appointment, as I stayed on hold for over 20 minutes when attempting to call. Their website said they had my tires in stock: so I placed the order. Within about 30 minutes I received a phone call stating the 4 tires wouldn’t be available for my 8:30am appointment, and changed it to noon...because apparently they weren’t in fact in stock. The day of the appointment, I’m called and told only two tires came in and the order was split, blaming it on FedEx, rather than a clear ordering error. No timeframe of when the other two would arrive, and simply apologized. I canceled my order, and will gladly take my business elsewhere. It’s unfortunate the deliberate ‘in-stock’ lie, has now delayed myself in getting my new tires.
If you are not in the market for 4 tires and just need a tire fixed, this is not the place. Apparently they dont charge for repairs, which probably means they dont do too many. Discount Tire would rather sell you all new tires, but since I didnt need these, the service rep sent me, a senior citizen, away with my leaky tire. Fortunately, I drove down the street and had my flat fixed in 20 minutes. Twice in a month, the sales guys were less than cordial once they found out they werent making a sale. I was a long-time customer but no longer.
They were very nice and prompt. The guy offered to drive my girlfriends car into the garage after asking how good she was at precise driving 😆. She handed him the keys real quick! They are fair priced and nice.
Great quick service. Love that they will patch your tire for free, which has meant Ill definitely go back there for new tires when needed.
Do not go to this location. Unskilled and unprofessional.
Just wanted to give a thanks to the techs who worked on my Dodge Dakota they treated my old truck like it was their own
Have used countless other tire shops over the last many decades and, this group is head and shoulders above any others Ive used. Quality and honest people (which is not often the case with other companies), timely work, and competitive prices. Ive used them several times and service is always consistent. There is nothing not to like here!
Friendly staff, great prices, quick service.
I love Discount Tire. I wish they did other services. They are always honest, never try to upsell me on things I dont need, get me in and out quickly, and have saved me so much money over the years. This location is always courteous. Never go anywhere else for tires.
Scheduled my appointment online and got in and out in no time.
Great customer service. But Synchrony doesnt help their business.
Awesome experience. Walked in got immediate help from the store manager who was very friendly and helpful. He solved all my tire and wheel problems and I was out the door in 1 hour with a full set of great tires. Thank you discount tires !
Great service and very professional
Definitely the best place to buy tires for either your truck or car. They also rotate them and fix flat tire when you buy your tires there.
Great service, friendly staff. I made an appt for tire rotation and tire inspection and they saw me right away, talked me through what they did and what they found. Updated their database with my new home address, I love that their stores are connected so they have my records from Phoenix. And I was out of there in less than 30 min.
These guys are great! fixed my flat for free! Thank you.
I had Dustin service me and I can’t even express how kind and professional he was! They were so quick too! Highly recommend! Only tire place I’ll go from now on!
Thanks good place
Great price, exceptional staff, very knowledgeable. I was in and out with 4 new tires in about 40 minutes. Highly recommend
When you purchase your tires here go the extra mile and get the lifetime warranty! So glad we did for 2 of our vehicles! These guys are very helpful and professional!
These guys were GREAT! Had my tires rotated yesterday. They were fast friendly and professional. Great customer service :-)
My salesman was Brendon Clark and he was wonderful. Very personable and patient when explaining the tire options for me. In addition to that, I had all 4 tires exchanged for new within an hour. Great service all around
This place is great got my new tires on in only one hour!
Got helped, and in and out; quickly and effectively. Great customer service, had to wait for tires from the warehouse but only took a few hours
04/11/20 Visit - Let’s say! It’s the fastest service we ever received ever getting new tires. The wait was nothing, also I’m giving it a 5 star rating. We love the teamwork and that’s what makes a difference. Keep up the great work and communicate and commitment with each other. At the end we are very please with the business and service we received. We are definitely coming back for the great service.
Each time I have a problrm of any type with my tires, the staff are readily available to assist me! I have referred my friends to Discount Tires. The service is fabulous. Need tires......this is the place to go!!!
Most prompt and exceptional service I have received from a Discount Tire Co in almost a decade.I wish I could remember the name of the associate that helped me but I will admit that I came in the store in a bad mood and it didnt phase him one bit.He went above and beyond putting up with my hasty attitude and still provided exceptional service turning around my day for the better.Thank you.This type of attitude and service even in the face of adversity should be noticed, rewarded and duplicated.If he isnt already a manager then he should be.
Theyll fix your tires for free if you buy them there.i have alotta flats. So its worth it to me
Nice people fast service
Wow !!!!I drove in and a man greeted me before I got out of the car. I told him I had a slow leak in one tire. He checked all tires and aired them up. Asked me to park and go inside.The next man said it would be 2hrs before they could get to me, but I could make an appointment for the next day. I came back and the tire was fixed and at No Charge.I know where I will buy my tires from now on!
Always fantastic service
I was SO impressed with Discount Tire! Went in a few days ago because I had a low tire. They filled the tire and offered to check it. I declined but said if the tire lost air again, I would have it checked Today the same tire was low. I went back to Discount Tire. They were so friendly. My wait wasn’t that long even though they were busy. They found TWO nails in my tire! Fixed it quickly. No charge! When I need to replace my tires- I’ll be back! I highly recommend Discount Tire off Shawnee Mission Parkway
Very quick, professional, experienced and friendly. I have a less common brand tire, which they had to order, but they called within the hour and had it on that afternoon. Plus a good price. Great experience overall; Kristian was especially helpful.
I needed new tires badly. The process was easy and took about an hour. I chose to wait inside the building and every so often Id look up and an employee was dancing, so this must be a fun place to work.
Fast easy and cheap to replace all 4 tires. Thank you.
Discount tire is the primary place we come to get our tires replaced or fixed. The staff is very friendly and accommodating. They go over all the details and address all your concerns to meet your needs. Josh was a real help on our last visit and helped us replace our tires very swiftly. I would definitely recommend them for their professional service and the warranties their tires come with
The discount tire on Metcalf 100 the one on Shawnee mission 50
Love these people they taught me a lot
Great service! I purchased the lifetime warranty and it paid off today. The staff was great about fixing my tire and replacing the spare. Highly recommend!
These guys are awesome. Got me taken care of in no time!! Thanks Fellas!!!
Quick and nice staff. Ill go back
Great customer service. I got in the same day a little over an hour without an appointment. Thank you
Knowledgeable, kind, fast service!
Very friendly staff! In and out quickly.
Took 4 wheels and tires to be mounted and balanced. Friendly staff, was greeted and taken care of quickly. Store was nice and clean and the chairs in the waiting room are comfy. Had the tires mounted on the wheels and balanced before we got back from doing other errands, around 30 minutes.
These guys are amazing!! What was supposed to be a simple tire repair turned into a headache. I had run over a nail and brought the car in but it turned out the nIl didnt puncture the wall and the guys were super quick and friendly. Heres where my headache started..My battery died as I was leaving! Brendan(?) pushed my car to a parking spot to get me out of the way of traffic and he and 2 others tried everything to get my battery jump started. When none of the options available worked, they let me wait inside so I could work remotely while I waited for somwone to pick me up. This was my second visit to this location and both time the guys have been very helpful and kind. Definitely recommend, I personally wont be going anywhere else for tires.
Brendan and the whole team had excellent service. Everyone I spoke with was overly helpful. 10/10 would recommend I wish all businesses operated like these guys.
Great service, had me in and out with 4 new tires in about 40 minutes. Matched the Big Box warehouse price and had the tires the same day, not a week later
The last three sets of tires on two cars have been from Discount Tire because they offer quality budget priced tires I could review online, that were available when I needed them, not some special order. The guys at Discount Tire doing the install and counter are so much better than the competition that it keeps me coming back. Thanks.
These guys pulled through for me at last minute. They took care of my car for a long ride back home over the weekend. Thank you guys.
Top notch service. Very professional. Did work exactly as they said they would. Definitely recommend.
Staff were courteous, friendly, and professional, service was superb, very prompt with completion, and my tire that needed a flat fixed was finished well ahead of what was promised, Outstanding!!
Unbelievable customer service from Tony. He definitely made the experience very personable and took the time to explain which tires were the best fit for my car. He also made sure to patiently take care of any concerns I had. I would highly recommend asking for him when you go there. He’s the best!
I didnt have to get out of the car. It was great and they were really nice, too.
Very friendly and welcoming, i always get my tires from these guys
Friendly service
Literally the best place to go for tires sales people are always super nice service is always super quick 10 out of 10 would recommend
I had the Walmart hazard warranty on my tires. But with them all closed, went here. They were quick and took care of replacing my 4 tires. It was actually about an 90 minutes faster then expected. I had looked at their website and knew what wanted. They didnt focus on upsales.
Great service and they fixed my flat tire so fast! Went over lunch and didnt even finish my lunch before they texted me saying it was ready!
They are very professional, and have good prices. Also they move quickly.
Highly recommend this store. Dallas was professional from the phone call to our face to face interaction. He and his staff were courteous, helpful, and wonderful to work with. We always use Discount tire, but this store was a first time use, as we were passing through on our way to Florida. Somehow we picked up a screw in both our rear tires on our RV. My husband and I would highly recommend this store!!!
My normal first purchase concerns are now entirely dispelled after 2 warranty repairs. Service is attentive, considerate and professional. The amount of 5 stars Ive given is less than the fingers you can count on one hand. Exceptional !!
Friendly, knowledgeable service. I needed 22 tires. I looked at tires online and ordered over the phone. They called back when the tires arrived. And got them installed that day.