This is by far the best once upon a child in the twin cities. This location has the best selection. This store is the biggest in the area I believe. I have been shopping here for over 6 years now. The first time coming to this store I was driving by on a Friday afternoon and thought I would check it out as my adoptive child was due that following Monday and there were a few things still needed. The owner Josh was so helpful answering all of my questions about a pack and play I was interested in. He even found a place to set it up so I could check it out. Josh was very patient and I didnt feel rushed at all in making my choices. After my son was born we discovered he needed preemie clothes as the newborn sizes I had bought swallowed him up in size. Josh was helpful finding those as well. Though there is not Alot at this store in Preemie size. I continue to buy clothes at this location several years later. I have come to this store when I lived in Faribault, Montgomery, and now Woodbury. There are other OUAC locations closer but this store always has the best prices and selection as well as the friendliest staff. This store is well worth the commute to me. I also love the prices you can buy name brand clothes for they cant be beat!! Oh yeah and did I mention the sales? They have amazing sales with lots of savings. Especially their clearance and bag sales I have gotten lots of savings during those times.

Katelynn is the best! Travel from far to shop there because of her! Love her! ♡

Lots of great clothes! Organized and lots of inventory!

We love it here. Always finding great deals, with lots of selection

Very organized. The guy that rang me up was very friendly and had his mask on correctly. I felt very safe with their covid protocols.

Good deal on almost new clothes

We are in the middle of a pandemic and Every Single Time I go into this store there is at least one employee without a mask on. Not a quick, taking a sip of water - full on checking people out, purchasing clothes, going through the store helping customers with no mask. The little bitty toddlers in the store can wear a mask but the adult woman cant? Its so highly irresponsible to be exposing so many people (especially children!) because she doesnt feel like wearing it. Must be the owner or the owners wife. So to sum up - they dont feel like mask mandates apply to their store. Kind of concerned what else they dont feel applies to them.

Lots & lots of stuff priced affordably. Polite employees. Lots of parking and easy to get to.

Love this store. They are always very well stocked and the clothes are good quality for used. Im giving 4 stars because it is tough to sell back. They are picky, which makes sense because so many people come sell. The staff are always friendly and the store is very clean and organized.

They have excellent service they got good employee okay

I love this location the best, I almost dont want to share it. Staff here is so helpful, but unobtrusive. The store is organized: by size, item and color. They even have mini shopping carts to load up on goodies. The toy section has an enjoyable open layout in the back of the store vs. tightly crammed tall shelves at other stores.

What a life saver!!! Josh went above and beyond my expectations to fulfill a big need in our home! Sure thing, the kiddos outgrew their clothes! 😩 What to do?? With this quarantine how will I outfit my kids at a great price? I ALWAYS go to this location to outfit all 4 of my kiddos. Im never disappointed.I emailed the owner from the website requesting a personal shopping somehow. He graciously and quickly responded. He asked for a detailed list of needs for each child along with a budget. My husband, myself and kiddos are beyond thrilled! 100% of the items fit the requests. There are a couple items that dont work but thats just how it goes. All brands and sizes are not created equal.Now its much easier as they have rolled out an online form for customers to fill out!Josh offered a return for the items that dont work but I found a friend in need so they will just be passed on.48+ items for $300? Amazing!🎉🥳🤸‍♀️🎊🥳🎉🤸‍♀️🎊Thank you thank you thank you!

Staff was not friendly. We went to drop off some clothes and felt like we were rushed. The lady helping was short with us and rude. You may want to go to a different store for better service. I do not recommend.

The have good clothes for kids,babys,and lot of toys, with fair price.

Unexpected surprise of 15% off for Grandparents Day today.

Today was grandparent day, 15 percent off. The staff helped me to find dress up clothes, and even pulled out a bin from behind the register area. dizzying amount of choices. Fair prices. Pretty happy with my shoppin experience?

This is the best OUAC location for sure! Great customer service. Organized clothing racks. Great prices. Follow their social media and they let you know when theres deals.

Love this place! Theyre so friendly and you can tell they are also mothers. The prices are great and the staff is incredibly helpful. Everything is organized and well marked. The only downside is the awful suburban shopping area theyre located in. That place is a maze, but its worth the hassle to get to this store.

Outfitted my toddler with a new fall to winter wardrobe for $45.00! Even got new shoes with tags still on them! So worth it!

They are not enforcing masks, and there were five people in a crowded store without them. When we contacted the store we were advised the owner does not care about COVID. We notified the police department.

Good price

My favorite store to get the kids clothes and the girls there are very friendly and helpful!

I am ecstatic with my latest visit to Once Upon a Child. The staff went above and beyond the Call of Duty. They were closing up and I just so happen to stroll by and catch my eye on the cutest holiday dress for my little girl it was perfect for Santa pictures! I thought to myself if I wait until open there is a good chance this dress will be gone. I took a chance I tapped on the window and the lovely associate not only open the door but also welcome to me and and allowed me to buy the dress. I have shopped here before and I will definitely shop here again. I love the service. The staff is so friendly. Thanks from a loyal customer

This store is great. The staff are friendly. I usually always find more than I need. 😊 Good selection!

They do a nice job choosing their inventory.

I meet my daughter hear and took the grandkids out for a walk so she could shop in peace. Thay were having a 30% sale and my daughter was happy with her purchases. I did make a quick walk threw the store also. It is very clean and well orgonised. Verry friendly staff.

FABULOUS! I now will drive the extra 20 minutes to this location instead of Burnsville location. This store is clean, clothes are clean, merchandise is clean. It is better organized. They play kids music which is fun and nice. The employees were ALL super sweet, caring, and chatted with me as we checked out. They made it a very happy positive experience and I will be back again.

This store is SO clean and well run. They always have cute stuff. Love shopping here for my kids!

Love this location! Always find something at a decent price. Thank you to the staff also, always welcoming and friendly:)

If you have new or gently new clothes that are less than a year old, youd do better by selling via another outlet online. Also, each sales rep has a different eye for what they think will sell or is trendy. But, if you need quick cash and dont really care, theyre a good alternative.

I love once upon a child they have great prices, but this location has some rude employees specifically this one chick with short hair and tattoos . Didnt catch her name but she laughed at me when I brought some items in and treated me rudely like as if I was dumb or something.

Employees not wearing masks and very rude.

Great store to get clothes for your young ones for a decent price. Helps save tons of money, they will also buy items from you if it’s in good condition.

Great inventory and great prices.

Clean, organized and friendly staff!

Found what we needed!

Great prices, great sales, friendly staff! I love their points system with text alerts for coupons and awesome savings! They have 30% off all Halloween costumes now! And I love their blowout sales when the season changes.

Great deals on gently used baby items, from clothing to bouncers to strollers to toys. My daughter brings the clothes my grandson has outgrown and then gets everything hell need in the next size--all for a tiny fraction of what shed pay if bought brand-new. We were able to get double the gear so we could have a bouncer, stroller, safety seat, et cetera, at my home without having to schlep it all back and forth.

This location has such an awesome toy selection! I also really enjoy the change from the play area to a book nook. That makes it way more pleasent to flip through their selection. The staff has always been friendly and prompt with service.

Such a kind staff. Very helpful to work with. And I’m always amazed at how much value we get for what we bring in. Almost better than a garage sale :-)

Love this location! They always have tons of inventory and its well organized.

Love the staff there. Always friendly and helpful. Great place to sell or trade in toys or clothes that your kids no longer need. Great selection and quality of their merchandise. Definitely recommend this place.

Biggest store in the metro with an amazing variety of clothes and toys. Store is always clean and easy to find what you are looking for.

This is a great store and the best Once Upon a Child in the area. Huge aisles that give you room to shop, no over crowded racks and really friendly staff. I was shopping by myself with two kids and had a big baby item to sell, one of the ladies working saw this and came outside to my car to help me. So helpful!

Friendly staff, great selection in every category. They are good at buying items, too.Edit 3 years later:I had to come back and edit my review. Ive made the rounds to other locations as my child is growing, and Shakopee is far the best location of all the Twin Cities locations. They know what theyre doing, the staff is amazing, and they ALWAYS have ample selection of the clothing I need.

The clothing in particular at this location is organized very well. By size and then by color, even going as far as separating light pink items from dark pink/magenta items. I liked that very much!!! The toy section was a bit messy but then again this is a childrens second hand shop so It wasnt a huge surprise, and it was not terrible by any means. I thought the the store overall was quiet and well kept with a huge selection. I kind of wish the newborn sections were a bit bigger though. I went in on a Monday afternoon so I didnt have to wait in any lines.

They are very picky at what they except, or might have too much of the item they wont take it even if its new. Clearance is great price but almost nothing left for options for my 3 kids and their different sizes. Slim pickin but I did get jeans for a dollar once and paid $3.50 for some kids shirts I liked.

I have been a Once Upon A Child shopper for many years. It is just the best store that I can find. I shop there all the time for my wonderful Grand babies. I wish Once Upon A Child had been here when I was raising my 4 children. To think of the money that I could have saved. My hobby is sewing, but for my grand children, I cant make clothes for what I can purchase at this wonderful store. Keep up the good work - you are wonderful.

The staff there is super ..we needed a mattress and they gave us one...so awesome...very clean and the clothes and prices are great...we are from Wisconsin and drive just to go to that store

I have shopped at these stores a dozen times. I have brought many things in to get credit for clothes only to be told there not good enough. I saw no difference than what they were selling. Now I understand, see when they turn me away I bring them to Good Will. Low and behold, purchased some winter boots for $16.00 at Once Upon a Child. Got them home took liners out to wash. Inside the boot Good Will price tag showing charge of $6.50. Another person I know saw sweat pants, new tag on them from Wal-Mart and they were charging more than the tag. With this new information, i would rather pay more than purchase from this company ever again.

Excellent!

One of the best Once Upon a Child in Minnesota. Awesome service, great management, and this is a big store with a great variety.

Seriously annoyed with this place, I brought a bunch of clothing in And sent my husband back to pick it up because it was like a 5 hour wait, he came back and after I went through what was left found out they separated things that were of a set. They took the pants but not the tops of several outfits that went together. I definitely wont be going back!

They could use more cashiers but otherwise good selection of toys and clothes for a decent price.

I brought in a whole bag of stuff one or two of the things had stains but they told me they would take any of it. Most of what I brought in was brand new and I never had my children wear but they were considered too out of style. Service was rude when I asked for help finding things they just waved into the direction ya it will be in that aisle not helpful at all.

Twice Ive been there and thought they have overpriced their cloths. Once the original tag from the store was on and was priced lower than their price. When I brought it to their attention they said it still had the tag on so they could price it that way.... A lot of target brand stuff is priced at what target sells it as or more and theirs is used. So be careful. I find the Eden prairie location is cleaner and reasonable.

Just went to this location the first time & sold some big items. Kari was fantastic to work with & I will gladly go back to buy items & definitely go back to sell more again too. Thank you!!

Great store, clothes and games are like new and staff so friendly, will definitely come back!!

Dont bring your stuff expecting much money back. Better off having a garage sale. Racks so packed and high up cant reach or hardly see anything.

Everyone is super respectful to you from the second you walk in to the time you walk out! Great place for gentle used clothes and very reasonable on pricing. This is my go to!

By far the best selection of any Once Upon A Child we have been to. They are picky about what they buy, but that is a large part of why their selection for purchase is so good. Large store and lots of options. Highly recommend.

This is the only second hand store that thoroughly helps there customers. They also are the only ones that give me great prices when im selling items!! They even showed me a video on how to operate an item, there the best!

Great store! They are picky with what they take in so what they have is good quality. One of the better OUAC franchises around!

Great selection and awesome prices! The staff here are always super friendly and helpful, too.

Over two weeks ago I brought in a “Smart Connect Auto Rock ‘n Play Sleeper” to get store credit for my daughter-in-law to use for our three grandsons. It had only been used for the youngest who is two. They were very busy and the lady who owns the store said I could leave it and they would look at it and the three bags of baby clothes I brought, issue store credit and donate the rest. They promised to contact me with how much the store credit would be. I left them my cell and email info. After a week with no word I stopped in and asked about it. They issued store credit of $8.00 for the clothes but had no record for the Rock n Play. The owner told me she remembered but the person who handled it was off and wouldn’t be in until the next day. She would ask and contact me. Another week passed with no word. Stopped in the store yesterday to inquire. She wasn’t there, her husband(?) looked at the record and told me that because they didn’t have an app for the Rock n Play that they donated it and I didn’t get any credit.The Rock n Play sells for $100 new. This one had been used for less than one year and was in good condition. It does not require an app to operate but can be used with an app in addition to the contols on the front.I was suprised about the clothes because some were new and still had the tags, the others had been washed, sorted and the old and worn discarded. But that is fine about them. The Rock n Play I could have sold on Craigslist for $25 to $50. Didn’t try to sell because I thought the store credit would be useful for the grandsons.I know it is difficult running a business and things can get overwhelming but this was handled poorly at best.

Staff was helpful in getting big objects to my car. Everything in the store was in great condition

I have visited several Once Upon A Child locations, this is by far my favorite. Awesome staff and usually large inventory of great stuff.

Aisles are hard to get down and over stocked with items. Hard to move things on the shelf to look. People are friendly just needs work on organizing.

Wide variety of childrens clothing, shoes, toys, and books. Good prices and plenty of clothing in different sizes. One of the cleaner, better organized OUAC Ive been to.

Organized and big selection to choose from. The people working are so sweet and friendly! This is our favorite one to visit.

Great variety of clothes, awesome prices!

Always friendly staff and very helpful

Love how organized this store is and the staff is very friendly!

I went and brought in all brand new never worn clothes that my daughter didnt wear or fit in. A whole big box. I went to go pick it up and it wasnt even gone through and was told they dont take clothes with stains. I asked what clothes in here had stains and pulled out a couple to show them that they were never even worn. Didnt even want them. Last time Ill be going here. Rude customer service rude workers. Clothes are way over priced. Sad but Ill just go and give them to people in need so they dont need to go to this horrible place.

Probably the best kept OUAC in the state. Theyre incredibly picky about what clothes/toys/shoes theyll take, so dont expect much. Most employees are friendly and helpful.

Excellent service with a smiling and helpful staff!! They gave me great value for my items and helped me load my car.

Always helpful and have so many great items

Brought in a huge box of clothes, most barely worn some with tags on it. They wanted to give me 2 dollars for what they took. .and nobody would tell me what they took and asked if I wanted to donate the rest. .I grabbed my stuff and vowed never to come back. Today I had to go in to find a rain suit for my daughter which is out of stock everywhere else. I found a rain jacket that cost nearly 10 dollars from old Navy..which is only dollars cheaper than in stores. Someone is making a huge profit off parents. This to me is just as bad as the goodwill my daughter also picked out a boxed toy which was wrapped by Im assuming them so we couldnt look in it, sure enough 25 of the 100 pieces are missing.

Note if you plan on selling here you can expect about $1 to 1.50 per item(I am talking unstained, current, even expensive high-end brand names), $1 to 1.50, maybe if you are lucky $2.00 an item---that is it. One is told that you get about a 1/3 of the price, but based on what they offer you and what the actual prices end up being on the sales floor, that is indeed NOT the case. If you have the time you will make much more money having a garage sale or even posting on Craigslist. If you are looking at just getting rid of your stuff and making near nothing then this is your place. Also note they are extremely picky (although based on some of their inventory that they have for sale...apparently that is/was not always the case.) I may be back to buy here, but NEVER again to sell. Seller beware....

Disappointed when a discount store is selling merchandise for full price.

Thank you Once Upon A Child! I was in your store for the first time this past week. I have heard about you in many conversations, but never took the time to get there. I cant believe I didnt come running sooner. Your store is amazing! Being a working mom with 4 children, I find it difficult to get out shopping. As growth spurts happen I find myself shopping on the spur; not always the best bargain moments!Not only did you give me CASH for my kids out-grown items I walked out with some new items for my 2,4,6, and 8 year old girls and boy (including brands I dont normally buy!) Your store is my new favourite place to find great deals, save time, and make a little coffee cash!

Love this placeOnly they should clean the bathroom more often!

Everyone needs to take a lesson in patience from the employees at this location and their organization skills are unmatched. Toy section, say whaaaaaa!

I used to love going here. When I was pregnant with my twin girls I thought this place was the best to get good clothes for cheaper. Until I started coming back after they were born to take clothes in to sell. Some things were brand new from my baby shower never worn because kids grow so fast I’d bring in a whole garbage bag of clothes they’d take one outfit and offer a $1. It’s not worth the hassle. And I used to think the staff was really friendly until recently. My girls were staring solid foods but because they were premature they can’t sit up yet. So I looked into Bumbos. I purchased 2 because I have TWINS. And every time I put them in those things they cried and screamed. They hated them. Their feet turned purple I think their thighs are too big for it and some babies the bumbo doesn’t work. So it was LESS then 7 days from when I purchased these seats I cleaned them up. The receipt says can return within 7 days with tags & receipt. I had both. My husband returned them along with a bag of clothes to be sold. He said everything went fine with the bumbo return with a gentleman that worked there. I was relieved because I felt bad but these seats just didn’t work for the girls and when you have twins every $ counts. He dropped of the clothes and came back later that day. However, when he came back a lady was there and said “you were the one with the bumbos? Yeah your clothes have stains and we won’t take any of them”. Oh I was upset. She was hurt because I returned the bumbos. I work very hard to make sure my girls clothes do not have stains. And previously they had NO problem with my clothes. And in fact I’ve purchased some clothes there with stains! This lady was just hurt that I returned the bumbos. Well I’m sorry but if you don’t want things returned don’t allow returns. Your receipt says within 7 days returns are allowed. When my husband got home I went through the bag of clothes, there was 1 onesie with a SLIGHT very FAINT stain on the INSIDE. And it was a dark onesie so you can’t see it from the front. And the clothes were clean. I’m sorry but if this is how you treat people it is VERY unprofessional. Very displeased and I wish my husband could remember that lady’s name. Not a great way to treat customers who are honest and used to love shopping at your store. I will never go here again.

They are crooks.took all the pajamas out of my bags and didnt pay me for them!!!! I brought in two huge bags full of clothes most my child didnt even wear because they werent for the right season and they said my things had minor stains. HA! I WENT THREW ALL MYSELF BEFORE I WENT!! I also brought in two baby tubs that I never used and the didnt even check them out when I went back to get my stuff they only gave me one of my bags of clothes back and had to look for the other bag and didnt know the tubs were mine. I went home after having horrible experience and finding stained clothes on Thier shelves for 7.50 I decided I would join my friends garage sale and sell them that way because they were in great condition. Open the bags to go threw them absolutely no pajamas and I had atleast 10 pairs!!! I will never go back and I wouldnt buy anything from there anyway.

This place is organized by color and has name brands...some NWT! My fave once upon a child in the Twin Cities

Good selection. Fair pricing. Convenient.

They have everything you can think of! Best Once Upon a Child i have been too

Amazing selection and service!

Prices arent the best. I could go next door to walmart and buy what i need brand new for the same price. Id lower the price by a dollar or 2 on stuff so it would sell. Then they wouldnt turn away so much clothing from people. Theyd make more in the end and we would buy more stuff!

This is my favorite OUAC. My kids will ask me to go even though its not close. Great selection & great prices.

My daughter finally outgrew. I love this place though.

Even though its crammed full of clothes and toys and challenging to get through the isles, the quality and price are worth it!

Great new place plenty of toys also next to Wal-Mart

Best place to get kids clothes

Great location to find a wide selection of gloves and mittens for the tiny ones in your life!

Great shop with a great inventory, this is our go to once upon a child location!

I love shopping at this store. There are always great deals and a good selection

Not good service. I was 2 minutes behind the cutoff and they told me they couldn’t accept. There was nobody in line and they were just standing there, then they proceeded to ask me if I would like to donate. There is a reason I came here instead of goodwill because they payed. The woman was also extremely rude and seemed annoyed.

Best Once upon a child ive gone to around me.. Usually Very organized, good prices and nice employees, although they are a little picky with buying clothes, which i understand, they are better than burnsvilles location.. Always great sales and very spacious store! I do wish they had more adjustable jeans, thats all my son will fit into!