I had a great experience!! It was my first car purchase and it went SO smoothly. I had Tom and he was very respectful and talked through everything. I felt very welcomed to ask questions and feel confident in my decision. I highly recommend!
I had a wonderful experience here buying my first car! I made an appointment with Joe in advance and I would recommend doing the same. Quite a few people showed up at the same time hoping to buy a vehicle and it was nice that Joe was already prepared for me to arrive! I felt that Joe and the DiveAppeal team worked to ensure that I got the best deal available to me. Would definitely recommend getting your next vehicle here!
Our experience at drive appeal was and always will be where we go to buy our trucks! Tom Miles is the best ! He was there from beginning to the end of our purchase! He has built his business with honesty and integrity!Thank you for a great truck buying experience!
We dealt with Tom, he was very easy to work with & we never felt pressured to buy. We are very happy with the car we bought for our daughter. I would highly recommend dealing with Tom & the guys.
The bad reviews on here are from the previous car shops that used to be at this location. However, Drive Appeal is amazing! I bought a beautiful used car from this location. The salesmen I worked with were polite and courteous. Joe runs the financials for the car shop and he got me an incredible rate for the financing on my car. I am so grateful I re-visited this location because Ive been here previously with some of the other car dealerships which was almost enough to make me avoid this place. It wouldve been a big mistake, I definitely recommend checking it out.
Tom, and Troy were great. Had a very good experience at drive appeal. Would definitely buy another vehicle there.
I just have to make this review Joe Heim Joe was my car salesman at Drive appeal in Shakopee wow what an amazing salesman he is by far a number one he’s helpful he’s courteous he make sure you understand everything on your car I haven’t bought that many cars in my life and I am elderly but I have never had a car salesmanMaking my car sale as smooth as it was always go in and ask for Joe you won’t regret it and I will recommend him by far
I recommend working with Drive Appeal in Shakopee, as well as their shop in New Hope. Both locations did a great job and I have absolutely no complaints. Ask for Joe in Shakopee. Enjoy.
I bought my 2012 GMC Duramax from these Guys 2 months ago and I absolutely love it. They took good care of me! I will buy a 2018 to upgrade if they have one for next time! Great people!
Great Service! I love my new vehicle! Thank you Joe!
My first negative review was taken down because the dealer wouldnt stop calling asking us to take it down. I WILL NOT TAKE THIS ONE DOWN. 2 weeks ago my fiancee came in there to get another temporary reg tag but was told that the plates on the car were hers. Kinda funny they said that considering her plates just came in the mail. So this dealer has had her driving around with malicious plates for 2 weeks. Malicious plates are a felony. This is not the first time they lied to us and i doubt itll be the last. They lied about a broken door latch in which i almost fell out of the car while riding as a passenger. They charged top dollar for the car and then pushed the loan through at 23% when a few days later all hell broke loose with codes and warning lights and they still persist to this day. Yall think the world is lying but yet you guys are the biggest liars of them all. Call or text my fiancee or I one more time and watch what happens! Youre a dirty business and i pray to god your dealership fails, AGAIN.
DO NOT BUY your next car from Drive Appeal! Read all the reviews and you will see a disturbing pattern not unlike my own. The car seemed fine but warning lights came on before we got it home (we had been told this had already been fixed). We brought the car back and they took it to “their shop” to be repaired. We picked it up more than a week later and it failed again before we got to Chaska, 10 minutes away. It was gone again for another 2 weeks before finally getting fixed. Multiple other things were also wrong with the vehicle. Trunk latch, headlights, washer nozzles, convertible top sticking, and finally, the check engine light and Electron Stability Control warning (we had been told the car had gone through a thorough inspection (just like a Lexus dealer, he said), these things never should have been missed and all should have been taken care of by them before selling the car. When we finally got the car back they told me I had to pay the repair bill. The communication between their staff is horrible. I felt they lied to me. If not, they were, at the least, very deceptive. The manager was rude and could care less about you or apparently their own reputation. They talk a good talk but don’t be fooled! Don’t walk away from Drive Appeal Shakopee, RUN AWAY!
Amazing service, which was not the experience I have had at 2 of the other locations. Tom Miles is an honest and personable man to work with. Even if you arent making a purchase same day. There was no frustrating pressure towards purchasing or making a decision. I received valuable feedback, as well as a lot of new information about the car I was looking into and their business practices.
I would highly reccomend getting your next vehicle here. Tom Flood was very helpful and not pushy at all and Troy in the finance department was great at getting us to where we needed to be to make the purchase happen. We absolutely love our new car and will be back when we are ready for our next vehicle!
My fiance and I both have bought our cars from here they are absolutely amazing
Tom and Mike at Shakopee made my truck buying experience the best ever! Im 53 years old and have purchased at least 40 cars in my lifetime. AC gave me a great deal, no hassle and took great care of me. Never have I had such perfect customer service! They made me feel like a good friend and I felt like I was in great hands. I am by no means a push over and can easily lap any sales pitch. These guys bent over backwards to get me the best deal possible and Im confident they beat any other dealer Ive ever dealt with! Buy you vehicle form AC, you will love them!!
Great customer service! Tom Flood had high spirits and he wasn’t too pushy with car sales! I would definitely recommend to check out the Shakopee location!
I recently purchased a truck from Gregg at the Shakopee location. He was incredibly helpful and went over and above to take the time to drive across town to bring the vehicle to me for a test drive! The loan process was a breeze and he found me a great rate. I will be looking Gregg at Drive Appeal up for any future vehicle needs.
So back in july i bought a truck, I had them look at 2 main things their mechanic failed to thoroughly check. 1st they said there was no issue with the steering its just an old truck. New sway bars, steering components, bushings, ujoints and more later.. 2nd, rear break rotor was hot on test drive. Their mechanic apparently said no issues. Turnes out the parking break was on grinding metal on metal. (All new breake calipers, lines, rotors, bearing, and seals that cost me.) Which further is leaving me to believe why my transfer case, front and rear pinions are now bad and needs to be replaced. In about 6 months of owning this truck. I have almost 20k into fixing it, all stemming from overlooked issues off the lot. I would definitely argue that break rotor cost me the drive train. 3rd issue was there was no air filter in the truck. They argued how do we know you didnt take it out, flip side it was the only vehicle on their lot that didnt have a new one standard to their maintenance. They said the best they would do is when the turbo failed i could have it repaird at their cost for parts/labor...
Very please and happy with this dealership, and especially our salesperson, Mike. We had found the exact vehicle we were looking for right after they posted it for sale, so we went up the next day (an hour drive) and ended up purchasing the vehicle. Mike was very easy to work with, and gave us a fair trade in value on the vehicle we were looking to get rid of. He also went above and beyond when we discovered that there was a very minor repair to be made. Mike made sure that would be taken care of at no extra charge, and even gave us a vehicle to drive while this work was being done. He also met up with us to deliver the vehicle back to us upon completion. Overall, we were more than pleased with his small dealership, and would definitely check them out again in the future when were car shopping again, as well as refer them to family and friends.
I purchased a Cadillac SRX and in about 2 weeks the engine completely died. While working with the finance team was pleasant I have zero faith in their ability to inspect vehicles or perform any maintenance.
Great place to buy a car! Was able to work with my budget and get me the best interest rate possible. My credit was less than stellar and Mike was able to work with the banks efficiently to get me into my new car!
Craig did not try to up sell me . I told him what, how much and a intrest rate range I was willing to pay. He did it!! No one would fiance me . Craig worked hard and i am extremely satisfied with my entire experience. I know where to goFor my next vehicle.Thanks again Craig.Andy O.
Just bought a used Ford here. They were awesome. Everyone was super friendly and very easy to talk to. There was no pressure to buy any vehicles or pressure to buy all theadd-ons that come up as you go. I went in just looking to see if I could qualify for a purchase and let with a great car and a huge smile! Thanks.
I bought a truck from a/c motors Shakopee Minnesota in February of 2018 with 79000 miles and before the first oil change I had to replace the motor and even with the warranty I was still out of $ 1500.00 dollars. Next issue the ac stops working, more money out of pocket, next issue move south come to find out the truck bed needed replacing due to rust and now the cab floor is in need of repairs due to rust that wasn’t there or covered up at time of purchase and this sucks because I can’t get rid of it because it’s not worth much because of the rust THANKS AC MOTORS
Would not ever purchase a vehicle here again. We bought a Tahoe in March and were given paperwork showing that they did some work on it (oil change, brake pads, etc.) and that it checked out by their in house mechanics. So far we have put over $3k into it (auto ride suspension was completely shot, A/C had a major leak and didnt work at all, and some other stuff that Im not going to pretend to understand). Pretty sure they sold us the car knowing about these issues.
Tom and Mike are great to work with! I have a frustrating schedule and these guys made it so easy. Everyone should check these guys out!!! Best experience buying a car i have ever had for sure.
Made me fill out a credit app before I could drive the car. Salesman Ish told me its only a soft inquiry for preapproval. Two hard inquiries later they told me cant work with me because of an out of state drivers license, ND.Never got a call back. Terrible place, unprecedented amount of unprofessionalism.Stay away.
Tom and Mike are awesome! They were more than patient with me as i was in the middle of moving while i amade the purchase. Needless to say i was incredibly scatter brained and took long with everything on my part. These guys stuck with me and made sure i was taken care of and got the vehicle i wanted. Thanks you guys i will be telling everyone and anyone about you guys!! 5 stars not enough.
Entire process was extremely easy and I am very pleased with the help I received crown Craig! I love my new car
Mark and Troy just sold me a great car. They worked hard to find me financing and really helped me find something fit my budget like a glove. I really appreciate these guys and highly recommend buying a gently used car here!!
Awesome staff... TERO Davis and Mike ....very attentive to my needs. If youre looking for a quality used car call A.C. Motors in Shakopee MN where the sales staff go to above and beyond...to make your experience as pleasant as possible.Thanks, Guys
Dont buy any car from this dealership I bought a traverse and within a week had transmission issues, then within a day of getting it back had heater issues then a check engine light comes on car wont go over 30mph and they wouldnt even give me a loaner while they repair it at there facility stay clear of this dealership.
I had an awesome experience working with Mike at AC Motors, he helped me through every step of my car buying process! I highly recommend AC Motors!
Horrible. I literally got up started walking out, and I heard their guys talking about the best price they could give me for a truck they had sitting their for over 4 months! Thumbs down, wont ever buy a vechile their.
Very pleased with the service, speed, and car. Drove 200 miles to get an awesome vehicle!! Financing was easy. Such a great experience!!
Excellent service. Sales personnel was friendly and very helpful. Will return again. Highly recommend.
Nestor at the Shakopee location was so professional and helpful. The buying process was SO easy. Will definitely refer to family and friends!!
This place is definitely worth a visit. Ken was the sales rep that helped me get into a great car and I cant thank him enough. What did it for me was was that he let me know the past of the car history upfront and also gave the car i bought a wash before I left. If youre looking for a car, this is the place to go & ask for Ken!
Talked to sales guy, told me to do an app. Another location calls me and I tell them Im working with another location. They said they will send a message to contact me. They don . I reach out, said he would see what he could get payments to be and never heard bac . Another week I check in and still nothing. That truck has almost been there with AC motors for 4-5 months. I wonder why? Horrible customer service. Obviously your sales people dont want to make money and referrals.
I had a horrible experience hereI was looking at a car here and i live an hour away so I called them about the car to tell them that I was interested in it. I was planning on coming to look at it today so I told then I was coming and i got up there and they said they sold it after they got off the phone with me. Was very mad that they couldnt contact me back and tell me that they sold it. The manger was along very rude didnt apologize or anything just gave us an attitude.. so I dont think I will ever be back.
I feel very happy with our new car Nissan, as soon as we arrived for help there we received a wonderful woman named Nataly Lopez, she helped us a lot, we looked for what we were looking for according to our desire, very sincere, very honest, smiling with that desire to help the client, I loved so, a thousand thanks Nataly!
Highly recommend Nataly she is sweet and very friendly while buying my car she gave me many options until I found the right one it was also such an easy process,, thank you so much nataly
Great experience and very professional, I felt at home because everybody cared and wanted to help me into a great new car.
Tom and Mike were great to work with!! Made it very fast and easy!!
Mike bent over backwards to help me when no one else would. He is a man of his word and a true blessing. Thanks Mike!
Nataly Is good salesore, in every moment helped me, she showed me the cars that i was looking for,She gave me many options, and we consults my credits car, i am so satisfy.Thanks a lot!!!
Hi, I bought my first car at AC Motors and thanks to Nataly we went well, she was the one who guided us from the phone until we made the purchase ... I went for my second car and they told me that she will not be at the Dealer as usual and I think without it nothing will be the same, at least I or my family will not buy if she is not, she was very kind and accessible, I understand what there are more employees than she does the same job but it is not the same kindness or availability, in the end and without me wanting us Mr. Woolson and was lost so much was so he forgot that we filled an important document of the purchase and had to come to me every by ... In summary no one like Nataly !!!
I set up a time to check out a car that it turns out they didnt even have there and the guy tried to sell me something completely different. Dont waste your time.
Best service ever!!! %100 Recommended
Very friendly, and great experience for my first car purchase.
I had a great experience here i was treated great by the employees it made it so much easier to find the car that fitted me perfectly. I would suggest buying a car from here.
Be careful with this location they will deceive you. Go to the Anoka location instead.
Dr. Woolson Rocks !!!!!!!!!!!
Nataly Lopez and Nestor Lopez are the best salesperson they are really friendly.Nataly Lopez and Nestor Lopez are very kind as sellers help a lot ballan with them Acmotors has The best cars