Always good service. Great prices. Make sure you make an appointment ahead of time.

Good location. Gift free upgrade cause tires were out of stock so there helpful to

Super awesome guys there. I brought in some Rays and they treated them so carefully. Installing them with no issues at all! Great experience 10/10 would go again

Bought many sets of tires here, never had an issue. I had a slight issue recently, called the store back they got me I. Right when they opened the next day and had the issue solved In less than 20 min. They apologized for the inconvenience. Noah is a great employee and I could not be happier with the service and products I get here. It is amazing to see a business jump to help when its needed. I also want to give a shout out to the guys who did the work, watched them and they were so carefull with my vehicle. Keep up the great work I will definitely come back and buy here.

Best place to get your tires. Will go beyond whats needed for customer service. Majority of the time super fast service

Fast, efficient, and had tires in stock! I showed up just to get a quote and my name on the schedule and wound up with new tires a half hour later over a lunch break. Wow!

The sales people were very good at their job they also took the time to explain things to before l paid for my tires.

Mike did an awesome job explaining, and ultimately sold me on, purchasing my truck tires and wheels. Fast, courteous, and friendly service staff. They texted me when my truck was ready for pickup. Highly recommend!

They got rid of their old managers now the new one is a joke along with their new hired guys dont understand anything and the customer service is absolutely horrible. Please go get more training on customer service and learn how to think for your own along with making logical decisions when it comes to taking care of your customers.

Severely understaffed. Terrible wait even with an appointment!!!

When buying a warrenty a person should be givin priority for a flat repair. I waited an hour and 30mn because i had no choice.

This shop has AWESOME customer service, is very fast and great communication with you.

Tire was having issues they were very helpful an took care of me!

Love the free air and tire check. Easy to double check the level.

Always great customer service. Definitely recommend this place. I have been going here for over 10 years

Great Experience, Good covid compliance, Great pricing and best of all I waited only 20 minutes to get 2 new tires added and rotated the old ones to the front! Thank you Jonah and Zack for such great customer service.

Fast, friendly service. I was in and out with new Michelins and summer wheels within an hour. Knowledgeable staff, great recommendations. Ive never had a bad experience with any discount tire.

Great customer service, friendly and got all 4 new tires in in a half hour!

I had my tire pressure light come on, didnt even purchase any tires and they were kind enough to fill them up for me. They usually give out free tire pressure gauges but they must have stopped doing it. The prices are reasonable and they can do the job in a timely manner.

Free pressure checks.Competitive prices. Staff talks too fast sometimes to rush your check in time quicker.

Great service and liked being able to make my appointment online

In and out in one hour with good priced, quality tires.

Excellent service and price like always. Been going there for years.

Needed a patch, they got me in and out every quickly

I came here twice and both times they were quick and professional and they went through every detail that you’re there for. Yia and Teace were very helpful.

I have always had a good experience with discount tire. The guys are always helpful and polite.

An exceptional young gentleman helped me with a tire light on February 12th 2021. Bitter cold out, bay doors open....he was polite, pleasant. He deserves a bonus! Wish I would have got his name.

Excellent customer service! Very helpful and quick didnt have to wait a long time and I was back on the road.

These guys have the customer in mind! They make you a focus and are knowledgeable but not pushy. Josh has a great team and their service is fast.

Friendly service. Stopped for a tire rotation, the turn around was quick.

I purchased my wheel and tire package online and had issues with vibrations and shakes. I took it in to this local Discount Tire to get them balanced free of charge! After that the wheel vibrations and shakes disappeared. My advisor Ben and the entire team were great! The customer service was excellent and I recommend Discount Tire to anyone that needs new tires or looking for new wheels!

I highly recommend this Discount Tires. They provided top notch service and were very efficient. I was in and out in an hour, even though it was for a full set of winter tires and they were super busy. They went above and beyond; if youre in need of anything to do with tires, look no further than Discount Tire Shakopee!

Best customer service I have had in a long time. Unexpectedly my battery died while waiting for them to pull my car in. Staff was on it immediately and went out to jump my car. Unfortunately my battery was fried so I had to run and purchase a new one. When i got it all sorted I went back in after they were closed and asked if they would be able to change my tires that evening as they were still working. The manager said he would take care of me and he certainly did. I will never go to another store for tires. Fantastic job to management and staff

The worst shop ever! We are never coming back to this shop. They ruined my dad’s tire completely when we asked them to fix a nail in the tire. They agreed on fixing it but instead they took the tire off the rim and told me they couldn’t fix anything. We didn’t ask them to take the tire off the rim we asked them to fix the nail in the tire. Very unprofessional move! They don’t deserve more than 1 star.

Best place to get tires. Walked in, got a great deal and was out in half the time they guaranteed! I recommend them to all my family and friends!

I recently went in for a summer/winter tire swap. I was that guy coming in 30 minutes before close (I know...) After looking at my tires the technician told me he wouldnt be able to install one of my tires because it was too worn. I became very irritated and probably wasnt very nice.After some back and forth I decided to have two used tires installed to replace the ones that were too worn to be used again. They got my tires swapped in record time and despite me acting like an a-hole they didnt charge me for anything, not even for the tires!This is how you keep customers! They shouldve told me to get lost but they instead gave me free tires and took care of my vehicle at the end of the day.I will continue to do business with Discount Tire because they know how to treat their customers. I will also recommend them to anyone and everyone!

Great customer service and very friendly and knowledgeable about there tires for there customers. Highly recommended! Better pricing than Sams club.

Good service, but bought a new tire from them in November and already popped on me!

Best tire place in MN. This location got my tires on in 26 minutes. I would recommend this store to anyone

Great place to get tires

I brought my truck in for a tire rotation in the evening (4pm) with no open appointments . Josh mention he would still try to fit me in before closing knowing it would be closer to closing time before it had a chance to get done. Not only did Josh and his team complete that rotation, him and his team accommodated to my mishap as my I misunderstood Discounts closing time and missed his follow up call. Josh and his team went out of there way to drop off my keys around 645 pm at Chili’s so my wife and I could get home that night. Thank you so much for doing this as I greatly apologize for the inconvenience this may have caused. This customer service will keep me coming back! Thank you Josh and his team!!

Nice people in the customer service desk. Fast service. I got a good deal on tires plus life replacement plan when needed.The guest rood needed to be shaded from the hot sun rays coming through the glass walls.I give then 4 stars because they promised me 25 minutes service time but extended to 32. Not bad after all.

Great store - great service - great staff

Incredible service every time with Discount Tire. HIGHLY recommended

Thanks discount tire for great customer service and selling me good tires thanks again mp

Great service. And awesome tire technicians

Appointment was at 5:45 pm and they finally got started doing the tire rotation at 6:20 pm. (35 minutes late)What is the point of setting an appointment at Discount Tire? They book 3 appointments for 5:45 pm time slot. Its not the employees fault but rather the management to think they can get through that many vehicles which they obviously cannot.

I wouldnt change a thing about the service here. I keep coming back, and everytime I leave with a smile. Thank you!!

The folks here are awesome! Called and asked if I could stop in and have them look at my tire that keeps losing air, they told me to come on in. Corbin greeted me and got me right in... I was out of there in no time after they found a nail and plugged it for me!

Michael and his staff at the Shakopee Discount Tire were so helpful and have the best Customer Service I have had in a very long time! We got a flat tire on 169 and they took care of us! I will recommend them to everyone I know! Great service - Keep up the good work! Thank you!

Literally the only place I go to get tires. Their prices are awesome and they treat customers like they MATTER, they want to help their customers and make sure they are safe. I recommend this location to anyone. Josh took the time to really make a difference today but everyone here is great. Five stars, will always come back!

This the best selection of tires I go to for all the cars I have owned very convenient

Clean, updated and very fast efficient service

The phrase above and beyond gets thrown around lot to the point where it has become somewhat meaningless filler. I am not exaggerating in the slightest when I say this Discount Tire location has consistently gone above and beyond every time Ive been a patron in the past decade, and in every category that is relevant. The place is immaculate, the chairs are comfortable if you decide to wait for your services. Ive never encountered an employee who was anything less than professional, knowledgeable, and the perfect amount of courteous - the smiles are genuine, not stapled on. No pressure sales, they will discuss each option available and the price/performance trade-off in an informative presentation; there are a few upsell options for some services, but those have always been objectively explained to me, and quickly followed by an honest and practical recommendation. 10 stars across the board.I realize this reads as a gushing love letter, but I assure you this is my organic and legitimate review and I am no way affiliated with the company, nor do I have any relatives within the company. Ever since the first time I bought tires here, Ive been treated with respect and integrity a Porsche limo owner would expect, even though Im rocking the 90s nu-metal dirtball look. Not to mention the first vehicle I brought to them was a rusting 20-year-old Ford pickup the exact same color as a school bus. I didnt represent big money or big sales to them, but that simply wasnt relevant to the overall experience provided to me then, and ever since.Bottom line: This is the most professional and helpful tire shop in the SW Metro, probably all of Minnesota. Thank you gentleman for setting your bar as high as you do and always clearing it by a mile. Ill never use another tire shop until I move out of the state, excluding Wisconsin.(Ill still come back here if Im just across the river in Sconsi)

Mike V. provided me with excellent customer service and they got the job done quick despite being busy. Very much appreciated.

Hands down the best service Ive received. Great customer service. Earned my business for life.

They are always friendly, helpful and will take care of you no matter what

Tire rotation and balanced fast in and out good service I have the garnty no charge for this service.

Good work & fast!

Today I needed someone to help me out, someone had slashed both of my front tires and it was really really scary. I was emotional coming here and on a strict budget. I was able to get 3 safe tires for my vehicle because I also found out one of my back tires was completely stripped -threads and everything.I am not just doing a review about their prices but the customer service was incredible. The men that work here are kind, very resourceful and time efficient because finding out that my tires being slashed and having to figure out how to get to the shop and Then finding out about the 3rd time is cutting in to my time I need to be at work and with the COVID pandemic money has been so tight being a single mom.Today the help I got was personal and I am so grateful.I give this company 5 stars but their customer service 100 stars and this is a real review, I am not a computer.Thank you so much guys.-Jami Kukacka

A big shout out to Mike and the crew at Discount Tire - Shakopee!! I had a cruise scheduled for early Saturday AM departure, woke up to a low tire that morning! Started calling local shops around 7:30, including one that had 7am listed as there Sat. hours, to no avail, with the exception of Mike. He answered at 7:45, said they were in process of opening up and to come right out. I arrived at 7:55 got right in, they pulled the screw out of the tire, balanced and reinstalled the wheel and tire, and back on the road at 8:15!! Made my scheduled departure with a few minutes to spare!! Best of all....no charge for the repair!! Outstanding service, highly recommend these guys!

I havent seen customer service like this in so long! I was in the lobby for about an hour, if that. Person after person received the best service, I was there while Caleb R and James H ran the front. I mean RAN the front. Caleb would literally run out to the cars. When I walked in, Caleb walked from behind the desk and met me at the door and asked how he can help me. The longer I sat there the more I was blown away. A man came in with a boot on his leg, Caleb immediately grabbed the box from his hands and carried it. Thought it couldnt get better until I heard Caleb speak fluent Spanish to a Hispanic couple that walked in. They kept giving customers updates on how much longer the wait would be for their cars. James was so polite on the phone and interacting with costumers. James was personally connecting with customers, asking how the man hurt his leg, and sharing a story on when he had to wear a boot. Pay these guys well and keep them happy because it is service like this that will keep people coming back! Discount Tires must be doing something right to be able to keep these guys here, anyone would take these guys on a drop of a dime.

The guys working at the counter are excellent. Unfortunately I can’t say that about the guy driving my car. Revving the engine and trying to go as fast as you can in the parking lot is very unprofessional....... some of us have dash cams😡

Lots of tires to choose from, friendly and knowledgeable staff, and fast service. A good place to check out your tire needs.

Good place. Good employees.

Prompt, professional, kind service!

Both gentlemen at the front were very nice and helpful. I appreciated their honesty about how long it would take, because they were so busy. Impressed that they finish your car that day, even if you bring it in right before they close, they will stay and work on your vehicle till its done.The only reason I didnt give 5 stars, was because the two men at the front quoted me slightly different numbers.Would definitely go back though!

Top notch staff here, 4 guys worked on my car, very educational about tire life& I trust them.

I went into this store having an absolutely terrible day after getting a flat tire on my way to work, and was promptly met with a smile by Caleb. This man made my day take a complete 180 by explaining my flat tire repair is free! As well as checking on all my other tires and just listening to my sob story. Everybody here was super nice with accurate wait times and awesome attitudes!

Brought in my vehicle because was told there was some uneven wearing that is causing noise from my tires that sounds like a wheel bearing noise. I was told there was nothing wrong with the tire or any other tire on my vehicle from discount tire. Brought into a different place and sure enough they said there was some uneven wearing from the rear tire that was causing a lot of noise. So I am getting the work done else where and wont be going back to discount tire.

Fast and friendly service.

Great Service.

Had an appointment... Done in half the expected time... Tires look great... Service was top notch

Came in to get a new set of tires for my truck. The staff is very friendly and accommodating here. They work efficiently, but the quality is not sacrificed in their efficient work. Come here, and theyll set you up right.

Just left the facility and couldnt have been happier! I did not have an appt and was in and out in less then an hour. The front desk and maintenance team did an outstanding job in communicating the issue and repairing the TPS sensor issue. I feel they went above and beyond my expectations and would recommend them for your repair needs.

Very helpful staff. Professional. 30 day price guarantee. Will be back.

I have been coming here since its opening. Previously at times, I have been frustrated. That is not the case over the last year. There appears to be a new management team, better trained techs and a new culture. This teamed up with an outstanding company, excellent prices and pleasant atmosphere results in a top notch customer experience and satisfaction. A huge thanks to the team for all of the hard work!

I dont go anywhere else for my tires!!! Love this place

Great service and friendly staff. I did a walk in for a punctured tire - they took me in, fixed my problem and did not charge me for the repair! Will definitely buy my next set of tires from them next time.

Amazing job fast and efficient

I sat down waiting for my car to be done. I had a Nail in my tire and Caleb took great care of me as well other customers that kept walking in the door. The whole staff is amazing acknowledging every customer that walked through the door right away !! Amazing customer service !!!

Great service! Wasnt pushy for an upsell or added service. Genuinely honest about tire recommendations regardless of the price. Was in and out in just over an hour, without even having an appointment. Will definitely go back to this location!

Super friendly service and they matched the price we showed them Walmart was selling their tires for. It was great. Will go back every time.

My experience and customer service at Discount Tire has been extremely satisfied, the Management and service Tech were very knowledgeable about their industry and each tire example I was presented with and My Daughter was happy with her new tires. Great Job Discount Tire, I will keep coming back.

Had tires rotated this morning they are awesome love that place

Great Customer Service. Stopped in because I just got a new (used) car. Seen that I had a nail in the back tire. It was still pumped up. Stopped into the Discount Tire in Shakopee, Minnesota and they were going to close in about an hour. The guy went right out and tested it. Came back in and said he could patch it. Waited a little bit and I was back on the road. All the team members that work there seemed really nice. Great store....

Had a tire with a slow leak for months. I dropped it off at discount tie and they did about an hour. I decided to wait, and they had it repaired in 15 minutes.

I love discount tire. The employees are extremely courteous and helpful. There is no fooling around. They know what needs to be done. I will be back to buy my next set of tires.

The customer service at this location is phenomenal! The staff are very polite and very helpful! This team of people work so hard and efficiently. Kerp up the great job!

The customer service here is unparalleled. I go out of my way to come to this establishment as they always price match anybody on tires or they find a similar product at a better price. Quick in and out service.

They were great at fixing the flat. If it didnt work, we had a back up plan, just because it was in a hard position to fix. Very pleasant guys to work with.

Picked out my tires online and setup an appointment at the same time. Went in a little earlier than the appointment with no problems. Super fast, in and out in about 45 minutes. Friendly service. No up-selling of services or warranties. I will definitely be back.

My go-to shop for tires and tire changeover for my 3 vehicles. A 20+ year satisfied customer.

These guys are amazing. Everyone was so nice and they were the cheapest ones around. Plus I was in and out in less then an hour. Made spending my hard earned money a little easier. 😊

Very nice 👍. Fast service. Would highly recommend.

I love this place! Always so professional and timely with their work. As a woman, I trust them to not take advantage of my lack of knowledge (or interest) in my tires. Theyve always been upfront and honest with me. Highly recommend!

This reputable national tire retailer delivers a great value while also providing excellent hometown service.I’ve purchased tires from discount and Shakopee at least a half dozen times over the past few years. They have always provided a competitive price on national tire line such as Michelin or Continental.They have accommodated a price match without any problem, including warehouse club sales. The distinct advantage they have over the warehouse club tire retailers is customer service and availability of appointments.It’s not uncommon to see them working well past store close during periods of inclement weather when customers flood into the store. They make every effort to make sure their customers are taken care of and are back on the road safely.

What a great experience at the Shakopee Discount Tire! From start to finish the staff was helpful, kind and courteous! Great customer service, something that you cant find much these days!

Never have I seen a shop crew work so well together. cheering each other on, singing and such positive attitudes

Employees at the registers were calling customers that walked in behind me and in line behind me to the register as opposed to me, the next person in line. When mentioned, I was shrugged off... Dont think Ill ever spend with these guys again.However: Quality of work was acceptable