At first I was skeptical because my pump took so long with no updates. But, after I got to talk to Bill, he explained to me everything that was going on. I got my pump back and he was very helpful with instructions on how to correctly re-install. I still had a problem with my truck and I took it up for them to look at it, ended up breaking down in their parking lot. Bill and his team went above and beyond to solve the issues. They basically stopped everything they were doing to get me back up and running. I dont have enough words to express how awesome they are!
The absolute best placed anywhere to go for any of your needs with turbos great staff great prices and great service
We use them at work for all our Diesel injection and pump rebuild needs, highly recommend.
O k I first tried a weekend mechanic to get my chipper running. Bad idea and not cheap Then it went to Arundel Diesel Mr. Bill and his son not only fixed the problem with the injector pump but corrected some other issues and got me back to work. I cant thank them enough that cat now runs like a Deere and sounds like a cummins thanks man
Awesome customer service
They found a part for my injection pump from mere photos. Had it next business day. And even showed me how the assembly works. I won’t hesitate to recommend them. Thank you!
Never had a problem there 👍🏾
97 diesel was taken down there and they worked on it in a timely fashion. Found the real problem in three hours that other shops couldn’t find for a very reasonable sum! Truck now runs perfect better then it has in months!
Second worse experience with a shop in 15 years of adult life. Schedule on Friday for a simple diagnosis Monday. Truck lopes at idle. Trying to get a jump on it. Showed up Monday and they seemed to have forgotten to schedule. No problem. 2 hour round trip but honestly no harm done. I offered to take the vehicle back and retry because I own a business and itd be better if I went to work. They said no that they would absolutely have no problem. they only had one oil change on the books. They just about guaranteed it. Truck never got seen. No phone calls. I called three times between 4 and 4:40 to make sure the key was left in it. first two picked and hung up? Finally got ahold of them. Told me no problem come on by. I show up and all they have is shrugged shoulders and Im sorry. Whatever, it is what it is right? I left with the truck because it was past their closing time and called back to reschedule. I explained the situation and told them I dont want free service, I dont really care but this time when it comes in it absolutely needs to get done. They had a real problem with that. By the end of it. I simply asked for them to solidly schedule the truck maybe 10 times as they gave me EVERY EXCUSE IN THE BOOK BUT we messed up. even lied and said I was getting to it next. at 5:30 well past closing? I dont think so. Billy is a jerk. His girlfriend is a jerk. His father is a jerk. Mother is a jerk This a white privilaged family of mean dishonest people and I would guarantee almost every one of their ratings is fake or family based. DO NOT EVEN BOTHER WITH THESE JOKES.
Super professional. Best diesel shop experience I have had. Will talked me through a turbo rebuild today and i will be returning to have the work done.
Amazing service & friendlyArundel Diesel went way above and beyond my expectations. My truck went in for head gasket and stud job which they handled flawlessly! All work was done in a timely manner within my budget and with no headaches. The team at Arundel Diesel answered every question I had and were very knowledgeable. Mr. Bill and his son did a great job on my truck I could not be happier. I absolutely recommend Arundel Diesel to anyone who needs diesel work done.
The guys at Arundel great. I send them 2 or 3 sets of injectors a month and they never disappoint. Very friendly staff and they know what they are doing. Highly recommend!
Jennifer - very smart and easy to work with - glad you got the machine working!!!
I had a set of injectors rebuilt by these guys and I had an issue with one of the injectors with the threads being slightly stripped and they told me theyll see if they have a spare body laying around(which they did and they didnt charge me! ) and when I picked them up they looked brand spankin new. I would highly recommend this place for anything diesel related to anyone.
The worst place you droop the stuff they never call you back, when you call them they have excuse he say something is ready on 1 hour but you knew dto waiting 4, 5 hour but they not call you back you need to calls all dayNo good survey
I brought my 6 injectors to these guys thinking 4 out of 6 were bad (Mack stealership told me they were bad 30 mins earlier). 2 hrs later I get a call from Arundel Diesel that saves me over a $1,000. They tell me my injectors were perfectly fine and to make it even sweeter they didnt charge me anything. They have my business from now. # peoplewhocare
Friendly, knowledgeable and efficient. Diagnosed problem with a turbo on the spot, ordered new and saved me lots of running around and failed diagnosis. A+
Always great turn around, helpful. Not a lot of parking, but fine a place.
Nice people got hard too find seals and lines on hand
These guys know their stuff.. Great service and awesome products.
Great workmanship of our injection pump, great pricing not overly expensive.
Awesome people.
THE place to take your diesel vehicle in the Baltimore area for routine maintenance or to add a couple of hundred horsepower. Bill and his staff can do it all, over the counter parts sales, service, or rebuilding a pump or turbo, nobody does it better in the area.
Bill. Fixed ny truck and the cost was much less then I was expecting. I will always take my truck to those guys thank you Bill
Emily Zoi,I dont understand how you claim you were put off 3 times when our company works on vehicles by appointment only. If you would have called the shop you would have been given an appointment on a specific day to bring your vehicle. If you need any assistance feel free to call myself or Bill ...we will glady figure out what you are claiming about being put off. We value our customers and take this seriously
Customer service very bad, always busy and don’t call back.
Service prices are very high
Over all great, they took care of my truck did all the work and checked items I asked. Took a few days but I wasnt in a rush.
Friendly, very knowledgeable, quick, accurate, and reasonably priced.
Good work
Fast and safe work