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The Shock Howse
11421 10th Ave SW, Seattle, WA 98146, United States
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The Shock Howse
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Jo
Review №1

Mike is just awesome. He is super chill and easy to work with. He listened to what I had to say even with me being non technical with suspension terms. He listened to how I ride and what I like and don’t like about the bike I was not loving. Well fast forward 6 months at no more thinking about what the bike is doing and just ride. The Smack Stack rear shock modification and older Pike fork tuned to my weight and riding style has me loving my Following MB. Recent long rides at Palisades and Capital Forest were two of the best soul rides ever. Wow! Thanks Mike, I’ll be back.

Cy
Review №2

Mike is very knowledgeable, respectful, and responsive. He turned around my shock the same day as my appointment date, and did a custom tune on the shim stack AND full annual rebuild for less than the price of the manufacturers annual rebuild. And this guy knows his tunes: the shock finally felt properly tuned for my weight and riding style. Cannot recommend him enough.

Ju
Review №3

Mike is the man and everyone should know it. He genuinely cares about your riding experience, making sure you get the most out of your equipment, and is always willing to answer questions. Good people for sure!

Lu
Review №4

In the current era of long wait times and slow turnaround Mike blows expectations out of the water. Solid, professional and very kind. He turned around my Fox X2 rebuild in a single day!Not only that but, he didnt change me for the full rebuild because the seals were still good. and he took extra time to setup both my fork and shock to better fit my style of riding!This shop deserves your business. You wont be disappointed. I wont go anywhere else now.PS. Make sure you get some stickers and jelly beans!Update Mar 8th:I finally rode some proper gnar and the tune is unbelievable. My bike holds more traction though the rough stuff and wants to go faster!

Co
Review №5

Both thoroughly impressed and appreciative of the amazing work Mike does. I’ve been putting off getting my suspension worked on for far too long out of dreading being with out my bike for days or even weeks. With Mike I dropped it off in the afternoon and he had it ready the next morning. My suspension has never felt better and I wasn’t without my bike for very long. I’ll be back and definitely not waiting a couple years this time to get suspension serviced

Pe
Review №6

Took me forever to write this review because Mike fixed my shock and got me back out riding so fast. Blew it out the week I had a buddy coming from NYC to ride the PNW. I was screwed. Mike not only agreed to try to squeeze my repair in but he also gave me a loaner so I wouldn’t be stuck without. Super cool. And to top it off, he got my shock done the day before my buddy showed up and a week before he figured he’d have it done. He said his goal is quick turnaround so people can stay on the trails and he did just turn. Wouldn’t go anywhere else for suspension work.

Ja
Review №7

This guy is amazing. I dropped my shock of at 11am and by 4pm it was done. Ya, its out of the way, but considering that sending it back to the manufacturer would take over 30 days, I can do a little driving.Fair price too! Highly recommend.

Jo
Review №8

Mike at The Shock Howse will be my “go to” guy from now on. After exhausting all of my options, Mike came through with a part find and shock rebuild in record time. Quality work, fair prices, knowledgeable, and an all around nice guy. I really appreciate Mike’s expertise to get my bike functioning once again!

Ro
Review №9

Mike is awesome. Super knowledgeable, very friendly, and goes out of his way to help in any way he can. I had the incorrect shock on my bike, and he helped source down a very competitively priced replacement as well as doing a great job on the fork. I can’t recommend Mike enough if you need work done on your suspension!

Sc
Review №10

I recently took my bike to Mike at Shockhowse to service my fork and rear suspension. The guy knows his stuff, he is super prompt, does great work, and has reasonable rates. I will be back next time I need suspension help!

Br
Review №11

Great service super friendly and honest place. Very professional. Thank you. My bike is so nice now.

Fa
Review №12

Knowledgable, friendly, responsive, plus generous with time and expertise.I wouldn’t go anywhere else for bike repair.

al
Review №13

Mike makes working with him a a great experience with his professionalism and efficient work ethic. High recommended for anyone!!

Ga
Review №14

Mike is the man! I am so glad that I found him and he does amazing work. Definitely the person that I would recommend in the Seattle area for fork work. Beyond replacing a scratched damper body, he gave me great advice about shocks and the adjustments that I should consider making. All shops in Seattle were backed up at least 3 weeks this past summer and his turnaround time was great. He has years of experience in the industry and it shows!

Dm
Review №15

Just picked up my bike from Mikes shop. Client service is above the clouds! I am new to full suspension bikes and not yet familiar with all the terms and details. Mike was very patient and helped me figuring out shock and fork specs prior to ordering parts. Fast response, VERY fast service, super nice to communicate. Keep it up, Mike! Will recommend him to everyone I know and will service my shocks only at Shock Howse.

Je
Review №16

Mike was patient with me to make sure all of my questions were answered. You can definitely tell he’s passionate about suspension! He’ll be my go-to from now on.

Sc
Review №17

Very responsive, fast service, knowledgeable. Overall excellent service!

Za
Review №18

This was the best experience Ive ever had with any bike-related business. I was directed toward Mike by Ohlins USA when I picked up a new fork from them. I ended up having a minor issue with the fork that required warranty service, so I reached out to Mike. He responded within 1 hour, set up my warranty claim with Ohlins immediately, and then serviced my fork the same day while I waited.Hes truly a wealth of suspension knowledge, and incredibly friendly to boot. Its great to have someone I can trust to work on high-end suspension in the Seattle area - top marks, and Ill be a repeat customer, thats for sure!

Br
Review №19

Mike is super knowledgeable and has a fast turn around time. Will definitely be coming back for future services and recommending to my friends!

Le
Review №20

Mike recently did some work for me on my Rockshox, and it turned out great! I was stoked to get back riding in good time and have it work better than when it was new. I trust his work over anyone in my local area, and Ill definitely have work done again in the future. It helps to have a history in the industry working with the pros!

Is
Review №21

UNREAL!! Not only the suspension feel after the work done, but also the service! After service and a couple rides I wanted to tune it a bit to get it dialed, Im not great at tuning so I got in touch with Mike to lean on his expertise. He ended up doing a couple more things to the fork and shock, then tuning based on my feedback, holy moly game changer!! Highly highly recommend going through Mike for your suspension service, itll be better than brand new. Treat yourself! 👍

Ja
Review №22

Mike is top notch! I trust him with all of my suspension service needs!

Sc
Review №23

Mike was very responsive and accommodating throughout the process. I submitted an online form for service on a Saturday and heard back within about an hour that he could perform the maintenance the next Monday. He allowed me to drop off the parts on a Saturday afternoon which spared me the time and expense of shipping it to his shop. He kept me informed of the progress on the maintenance and return shipping timeline.Parts serviced: Ohlins RXF-36 fork, Ohlins STX-22 Air

Ro
Review №24

Super responsive, quick fix! Thanks!

Information
13 Photos
24 Comments
4.9 Rating
  • Address:11421 10th Ave SW, Seattle, WA 98146, United States
  • Site:http://theshockhowse.com/
  • Phone:+1 425-243-4342
Categories
  • Bicycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:11AM–5:30PM
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