Big thanks to the bike team at Alpine Hut! Helped repair 2 bikes, during a busy season, including proactively identifying and fixing issues. Thanks for helping build a safe ride.

We consistently have a good experience here outfitting our growing family with winter gear. Plus, I had a boot fitting done by Jake recently and it was perfectly done. This is a great place with true professionals for winter gear (and summer gear too.)

Super friendly staff and helpful service! I went in looking for a new pair of skis and Will taught me so much about what to look for as well as sweet ski spots to check out. They had several great options and he didn’t pressure me at all to look outside my budget. I will definitely be back!

Alpine Hut helped me get everything I need to hit the slopes, both for snow, and biking! They have been around since the 1970s and the knowledge they have is unmatched at a ski and bike shop. It feels like family when you enter, and the service they provide is world class. I went in looking for new Aki boots, and Kyle the owner and Master Boot Fitter helped me try on as many pairs of boots as necessary until I found the perfect pair. He then carefully molded custom fit foot bed inserts so when I ski, the boots will fit absolutely perfect. Highly recommended!

Don’t get your bike tuned up here, I was overcharged and nothing was fixed.Was quoted at 80 dollars for a basic bike tune up and ended up spending 110 for literally nothing to be done to my bike.Was told it would take 1 week max, my bike was at alpine hut for 3 weeks total.I went in specifically for a derailer issue, and when I asked about if it was worked on, there were no notes on it.I’ve never been so frustrated with something I thought would be straightforward. After going on a ride after the “tune up” my chain still skips on the exact gear I told the employee about.Won’t be back, and recommend (Free range bike shop in Fremont - all female group who tells you upfront how / when this will be done to your bike) !! other places in Seattle to get a proper tune up with better quality customer service.

These guys know ski boots. Low key and knowledgeable. Appreciated the ability to see my foot and know what I needed. Been to a few of the bigger stores in the area and didn’t find the same expertise.

Mixed experience - I dont plan to go back here. They did some solid work, and accommodated some unique requests (drilling a hole in a steel frame to route internal dropper cable), but were not organized, did not respect my time, and overcharged.On one hand, this place was close to my house, and they were able to fit me in during what is a very busy time for bike maintenance etc. I wanted to build up a frame and replace/transfer components on another bike.Their lead mechanic did a great job with my drivetrain swap, though he mixed up the handlebars between bikes. No biggy, and he replaced it.I had given them a printout listing al the parts and indicated which components went on which bike, but that seemed to have been misplaced or discarded because later on Kyle mentioned it was me not being clear about which bike should get which handlebar, resulting in an extra wrap job.For the 2nd bike (built up from frame), they had this bike for just shy of 2 months before I actually went home with it. They struggled with the brake bleed, which I understand that there can be technical difficulties, but I was told it was ready no less than 4 or 5 times, and came in to pick it up only to try it out and find the brakes were garbage. Ultimately they discovered that it was a brake seal needing replacement. The mechanic should have tried out the brakes himself before calling me in!Another issue I found is that we had discussed moving my dropper post over to the new frame. The new frame did not have internal routing, so the mechanic left it disconnect without saying anything to me about it. So that was another time I came to pick it up and then left it. Another week goes by, the mechanic didnt drill the hole. Then the owner, Kyle, charged me $160 to drill the hole for the internal routing in the steel frame. He claimed 3 hours of work for this - I get this is non standard, but had I known I wouldve been charged so much money, I could have dremeled it out myself. This cant be more than a 30 minute job!All in, I was charged just shy of $937 for two bike build-ups, drilling/filing a hole, and a seperate brake pad change. And, I wasted a ton of my time coming in repeatedly to pick up a bike that was not ready.In the end the bikes turned out well, but with a lot of expense and headache. I plan to find another shop.

Fantastic service by alpine hut! I had a ski boot break that I needed for a trip immediately. The part was hard to find and they made it happen and took the warranty to the manufacturer. One of many great experiences here. Check these guys out!

I went here to get some Zipfit liners for my ski boots. They were very knowledgeable and helped me get an amazing fit. I still be need to ski the boots before reviewing the liners themselves, but based on how they felt in the shop, I have high hopes. I’m an east wider, but I will definitely go back for boot fitting needs if I need them in the future. I also liked that they were by appointment and keeping the shop clear of too many people for covid safety.

Love the service here. Friendly, no pressure and helpful. I always find great used gear here for my kids and the prices are extremely reasonable.

Great service and good people. Homey vibe. I will return for all my snowboard needs

Very cool business in a nice location. Purchased a roof top tent for my truck. Very knowledgeable staff and very responsive on facebook. Will do business with them again!

Went to the shop to buy road bike stem young lady came out not friendly at all she said we are too busy go to other bike shop I was only customer in line.Being new in neighborhood terrible experience I dont recommend this place shes right there are more bike shops to go dont spend money at this shop.

Ended up being charged 60% more than I was quoted when I dropped my bike off. All the junior employees were super nice and helpful, but the dude who seemed to be running the show acted as if he was annoyed to be dealing with me as customer.Went here originally because I like to support local business who carry brands I like, but after this experience I dont see a reason to go back for more.

I’ve had two skis mounted here in the past with no issues. This time I got a third pair mounted and was bummed when I picked them up and saw a small chip at the tip of the top sheet. I’d just gotten them and had inspected them before dropping them off so I’m sure it wasn’t there already. Kind of sad to see that before even taking them out on the slopes. I hope they’ll be more careful in the future with people’s gear.

I have lived in Seattle many years and have never experienced the same type of customer service and friendly environment that they have. Will be continuing to shop here for both ski and bike season :)

Great people. Offered free installation for a low priced lock I purchased. Happy to have this place in the neighborhood!

Been around forever and know their stuff

Sarah was super helpful from the minute I walked in the store. I kinda knew what bike and price point I was looking for and she did a great job of finding me several bikes that fit my needs. When I found one that I liked she told me about the different colors and offered to put together a in a color that was not on the floor. The whole experience was great I really appreciate the care they put in without the pressure to buy. They also provide two years of service and discounts the month you buy a bike with them.

The entire crew goes above and beyond to make sure your gear is dialed and youre satisfied with thier work. Knowledgeable, friendly, competive prices, and excellent turnaround time. Cant recommend enough!

Always a quick and reliable shop for bike tune-ups (also great ski boot fitters!). Had an issue with my bike brakes/gears and they fixed everything on the spot and had me out the door in 15 minutes. Super nice staff and very knowledgeable. My go-to shop in town for all road bike needs.

Super friendly, knowledgeable and helpful staff! Walked in and was helped immediately to find the type of bike I was interested in. Took about 10 test rides and they offered their opinion based on my needs and feedback. I never felt pressured to look at any one bike or to look outside of my price range. They didnt have exactly what I wanted in stock so they ordered it from the manufacturer and I picked it up 5 days later. Awesome experience - will be returning.

If you have any self respect, youll go there. If you have the courage to be completely honest with them (your real abilities and goals) and form your own opinion and not that of some online or trade opinion, youll go there. These guys dont sell you a product, the fit the product to you! If your budget minded, but care about quality and value, youll go there. Ive skied for almost forty years, bought many of equipment, and the service these guys provide is unmatched. I made my first visit to the Alpine Hut recently (yes, Im an out of state transplant from a certain state thats very proud of its snow) to get new boots for my adult daughter, and if I havent express how impressed with how they operate, let me just say these guys do an incredible job!!!! I am a fan!! Having said that, they get really busy if you go during peak season times. Its a small shop with a really big inventory, you have to be patient sometimes (yes there are other people in this world), but again, if you check your ego at the door, you will be rewarded more than you thought possible, because youll walk out with the right equipment that fits you, your style, and your ability. Peace.

Would not recommend taking a nice bike here. They leave bikes waiting to be worked on outside (rain or shine) and take them in the shop when they close at night. Tried to bring my bike in and explanation was very rushed and did not feel comfortable leaving my bike with them.

Kyles dedication to ski expertise and the stores friendly atmosphere make this shop what it is-- Seattles best and oldest ski shop bar none. It is a real legit ski shop and a fantastic bike shop when the ski season is over. The crew here are the best. I always get the spring tune-up here for all my mountain bikes. Never disappointed. Staff always friendly.

Phenomenal store with great staff who really want to spend the time and help out. Kyle spent more than an hour helping me fit ski boots and it was a great time. I would definitely go back.

The Alpine Hut beats the big box and chain stores hands down! Shop local and youll never go wrong. They have very competitive prices, great customer service, and some of the best boot fitters in the Seattle/Tacoma area.

Truly helpful and knowledgeable staff who helped me find the ideal bike for my needs. Zero sales pressure vibe or elitist attitude. They give you a free tune up and discounts on accessories if you buy a bike from them. This place is cool and it seems they want their customers to be happy in the short and long term. Mission accomplished.

I came back over half a year later to get my new bindings put on my skis. Since I had bought my boots there, the fee was supposed to be half the price. I had no receipt, threw away the box and had no proof that I had purchased the boots there. The woman at the front didnt hesitate for a second before giving me the discount with absolutely no questions asked. The customer service here is on another level.

Kyle was very helpful in helping improve the fit of my ski boots. Due to flexibility issues I was having difficulty getting into the boots and he immediately showed me how to do so. He provided boot inserts to tighten the fit so my skis would perform better. Now I am looking forward to a good ski season.

Amazing service!had previously gone to another highly rated place, but waited there for 30 minutes without any support. so was extremely relieved to find this gem, thanks yelp!the owner, Kyle, stayed super late just to ensure myself, my husband, and two other guests were taken care of. thats what you call dedication & excellent service! not something you find at many places these days. ended up with some great fitting boots for my novice self & now my husband knows exactly what he needs too. cant wait to buy new skis next!definitely dont miss if youre looking for any ski (& bike) gear!

Always the best. My ski brake was loose. They reseated it in a couple of minutes. Got my skis and Boots there. Great advice. Great service. Love it!

This shop is awesome. They are endlessly helpful through the lengthy process of fitting ski boots and have all the equipment, expertise, and time to help everyone on an individual level. Shoutout to Jake for all the help! I will continue to take all of my ski-related business here. Note though, they are skiing only, no snowboarding gear.

A true neighborhood shop. The staff are all awesome and take the time to figure out the right gear and fit for you. Theyre not focused on upselling, they want you to get out and enjoy yourself. Weve bought bikes, skis, and had all sorts of service completed here and they never disappoint. Support your local businesses!

In 2015, I went shopping for a new bike and went to 12 bike shops throughout Seattle. I wasnt planning on going to Alpine Hut, but I ran into another lady at a couple shops who recommended I head over - and now I cant speak highly enough of them! They have less of a selection of road bikes thank other places I looked, but the staff is all very friendly, knowledgeable, and helpful. Their prices are good, and the store dog is super sweet. I love that with purchase of a new bike, you get 2 years free services and a free bike fitting. Im not great with bikes, and they happily answer all of my questions and were fine with me stopping by multiple times a week with minor questions for the first few weeks I had my new bike.

The guys were very patient finding out what was wrong w my ski boots.

Grew up with Alpine Hut as the shop down the street from my house. Without a doubt Ron/Kyle and family helped inspire a passion for bikes and skis that Ive taken into my adult life. From my first bike to my first pair of skis, they were and are the best family owned - customer service focused shop in the Seattle area. Understand that the Alpine Hut folks care about and love the sports they represent more than many other shops out there, and will take the time to make things right in the rare event that there is an issue. Alpine Hut rocks!

These guys are like an emergency clinic for my bike. Ive gone in several times and theyve made minor repairs during lunchtime while I waited! I really appreciate that kind of service. Its always a pleasant experience going in there. Very friendly, knowledgeable and helpful people. I will buy my next bike there.

Having had much trouble with too large a pair of ski boots from other ski stores, I finally went to Alpine Hut where Chris took the time and his knowledge by fitting me with a pair of boots that fit so well and comfortable. It is two sizes smaller than my old pairs. I am looking forwards to hitting the slope with much better control of my skis. I highly recommend this store to get you boots fitted.

Fantastic. I would recommend this place to anyone. My experience with bike stores in general is not positive. Im use to being told that every piece of cycling equipment I own is garbage, and the only hope of salvation is to buy the crap theyre trying to sell. This place is nothing like that. The guys there are helpful, incredibly knowledgeable, and they just overall enjoy talking about bikes. As long as I live in the Seattle are, this is where Ill be going for all my cycling needs.

If you haven’t been, what are you waiting for?

I had a wonderful experience. Kyle helped me find the perfect bike. Thank you!

Went in today 5/18/2020, with a problem, they spent 20 minutes with me when they were very busy already and a solution was achieved. They will be my NEW bike repair headquarters. Customer service MUST be rewarded. Again, thanks!!!

Kyle is a boot fitting wizard, and the staff is top notch. A bit of a trip for us to get there, but our go to place and wouldnt go elsewhere. Thanks Alpine Hut!

Always very helpful and kind to us. Really patient with us newbie skiiers - helped us get good equipment for our skill level. Their off-season deals cant be beat.

Great staff and selection! Felt no pressure on buying equipment, and was given lots of help even when they were swamped. Would highly recommend!

Sara is the best!!!! You do not come by customer service like this any more!She was so helpful and kind I can not that her enough.

In the winter, they have a great boot fitting service. I finally got setup on a pair of boots I can ride hard day after day.In the summer, they have a very friendly bike mechanic staff. I came in with a bike that had a pressfit BB. They helped match a new BB to my crankset, and then punched out my old press fit cups for free.

Great service. Technician came out and told me exactly what he did on my skis. Knowledge as well.

Great place for snow and bike. Always friendly, knowledgeable service.

Cool shop with super friendly staff. Unfortunately no snowboard gear but still very knowledgeable about what I needed.

The place to buy and fix your gear. Great people!

So I cannot say how much the guys at Alpine Hut stepped up and saved the day. I just picked up some new Icelantic skis along with some Salomon Shift touring bindings and Lange XT Free 130 boots. I did not purchase them from the Hut, however after today I plan to make my ski and cycling purchases here.So how they saved the day... I plan to take my son up skiing for the first time when he gets home tomorrow. Little does he know a pair of Volkl Mantas are waiting for him. In order for this to happen I needed my bindings mounted and I wanted to learn a little more about my Lange boots. So when I arrived I could see they were busy but in a very brief explanation (didnt even mention my kid) that I needed my skis back today so I could head up tomorrow, they went out of their way and made it happen in just a couple hours.This my friends is pure customer service at its best!Not only did they hook up my skis, their resident ski/boot guy went over my questions about my boots. Where as another shop had tried to talk me into heat molding my liners now, my new friend said to hold off and ski the boots several times as the liners would mold from use and explained why this was a better method. He could have told me otherwise and I would have paid to have the heat molding, but he didnt try to sell me and focused on the best method to using my boots. He did say once I wear the boots several times if there is a spot which isnt fitting perfect then he could set up to heat mold them.To finish my story, I have my new skis all set up for tomorrow and have these guys to thank!

What a sham!!! Call day before sure come on in well move the bindings on your skis, drove an hour fifteen kid says I need to make sure the binding r in good shape ill be right back. Knowing they been used twice Im good, just as he heads to the back... a guy pops out of the back office and says o you dont want those skis aw yes I do there volants and I love them, this guy keep rolling into a sells speech... after a few more words he flys off to the back... a min later come out an says we cant move them they just missed the cut off date I do have binding as low as 100$. As Jeff put it HereS Your Sign.

Genuine people. Great shop. Bike, fenders, lock - excellent value.

This review is for ski boots.i don’t usually write reviews, but these guys are an epitome of both expertise and customer service. Jim (the boot fitter) walked me through 8 pairs (at least) before narrowing down the right fit. He was super patient, extremely knowledgeable, and demonstrated foresight in helping make a selection. All this without any upsell or any sign of disinterest (he sat with me 45 min after store close on Friday night). It was very impressive that he applied my feedback to the millimeter to get right fit. Kyle (the owner) is pretty funny btw and for me summed up what this store is about “we are bootfitters by profession not sellers”. Very impressive - highly recommend!

THE BEST. Actual service and legit staff! These guys know their stuff better than any ski shop Ive been too, and Ive lived in Bozeman and Tahoe.

The ski boot fitting guy really knows what hes doing. Your feet are in good hands :)

Extremely nice and helpful

DO NOT go here for anything bike-related. I bought a new tube for my bike tire and had them put it in. One minute after I left the store it was deflated again. I went to a different store and they said that it was still the very old bike tube in there. Which means I was charged for a new tube when all they did was pump up my popped one. Not helpful.

Where ski & sports gear fits, performs, happens. Happy! Thomas, boot geek; ty.

Incredibly poor after-sales service.

Great job everytime.

Fixed my boots with spare parts, charged me a fair price for them, and only charged me $15 for labor. A good deal, and good service.

Lot of knowledge, good local shop.

Very helpful

I am new to skiing and have been to REI several times to learn more about skiing gear before making an investment. I have tried different lengths of skis through rentals at various resorts. I went into Alpine Hut after a friend recommended going. We went during a sale and were still happy with the selection available.I was first helped to find a ski that was good for my height and ability. The big stores do not have experts. I was told to look at the numbers on a ski by an employee at REI, but I do not know what my ability is or the numbers mean. The information did not help or make me feel comfortable spending a few hundred dollars on a ski that I will be using for the next couple years.After finding a ski with help from one of their employees, I met Kyle, who found a boot to fit. I had bought a boot the night before at REI with little help on what is good. I bought a boot that was 2.5 mondo sizes larger than I needed. Kyle was very knowledgeable and made sure I received all the gear I needed. He was patient when I tried on many boots. They fit the boot and not a price. They also set me up with bindings and poles.I added up what I was going to spend at REI at their winter sale of the skis, boots, and poles I was considering. Alpine Hut ended up being roughly the same price range. I went out skiing the next day and felt way more confident on the skis they sold me than on any other ones I have rented. I am one satisfied customer!

Kyle runs a great store and service department. they always treat me fair.

Fantastic experience, extremely knowledgeable and helpful staff

Small local shop that ALWAYS has what I need... and this is not an easy task :)

Very friendly and helpful people!

Cool

Nice