Car repairs are never a joyful experience, but the owner / operator of this business was knowledgeable, helpful, prompt. And he was great to deal with. My car was expertly repaired and I was able to pick it up ahead of schedule which saved me money on a rental car. I had extensive repairs on my Audi, but it is doing great now!!! THANK YOU DR!!!

Steve and his team really care about their customers. I took my Mazda CX-5 to their shop after the dealership quoted me $1500 in repairs. Import Doctors did a free inspection of the car and found absolutely nothing wrong with it. They saved me a huge chunk of money and were absolutely lovely in explaining exactly what they were looking for during the inspection. I also got an in depth report of the inspection to keep. Will definitely return for service the next time my car ACTUALLY needs it. Thank you Import Doctors!

These guys care. They want to get my 91 Vanagon fixed right. They have done tons of things on my van and every experience comes down to we just want you to enjoy your van. In addition to their fine mechanical abilities, I can only rave about their communication, prices and timing. I highly recommend Import Doctors for any vehicle needs.

Awesome service, great expertise. Wouldnt trust my aging Bimmer to anyone else.

Great people, always do an excellent job and really care about their customers

I would send my mom there because I can trust them

I usually don’t write reviews but I really found import docs to be an excellent shop. I am 55 years old and have owned German cars since college, going back to an Audi I drove at that time. I presently own a 2002 bmw 525i which I have had serviced by Jason, including an engine replacement 3 years ago. Of all the mechanics and shops I have dealt with over the last 35 plus years from California to Alaska, I can’t say that Jason isn’t the best I have ever dealt with. He really knows what he is doing. He is very detailed and thorough. I have dealt with god knows how many Bmw dealers but I really think Jason is better.

My experience with the Import Doctors for multiple vehicles has been great. For my first car, the valve gasket repair would have cost more than the value of the vehicle, and they recommended that I invest that money in a new car rather than paying them to fix it. My new-to-me vehicle has needed repairs since, and Ive received excellent service and communication every time.

Repairs were fine, prices were fine, however when I recently called in asking 2 simple questions about the reliability of a certain older model Subaru, the service manager Stephen insulted my financial status, talked down to me, and was very rude and condescending in general.I definitely will not be returning for repairs or reccomending them to anyone with this type of customer service and disrespect.

Ive been using Import Doctors for the past 7 years and they have been excellent at every visit. I feel fortunate to have found an auto shop that is trustworthy and offers fantastic work at reasonable prices. Everyone is friendly and genuinely cares about taking car of your vehicle. Thanks for the consistently great experiences!

Ive been taking my car to these guys since they were down in SoDo. They always take the time to go through any problems and answer all my questions. Ive never felt like they were selling up or suggesting unnecessary work. Consummate professionals and I will highly recommend them to anyone.

These guys are the best. I have been bringing my 2013 BMW X1 here for oil changes and regular service for 2 years now and I have had a great experience every time. They never charge for anything unnecessary, and they always try to provide a few options to help save me money. Just good people at the end of the day.

My service center for my wifes BMW closed so I had to find a new mechanic. So glad I found Import Doctors. They are very knowledgeable and diagnosed the problem right away. Steve was great, explained everything in detail and got it fixed the same day. Jason was the mechanic, was also very professional and courteous. I would definitely recommend Import Doctors for any of your import service needs. Top of the line shop

I called for a quote on some work I need done and got one of the best customer service reps Ive ever had - Steve. We talked through the different things I might need done and costs and likelihood that I can postpone various ones to maximize the value and life of the car without overspending. It was incredibly helpful and I will be happy to give them my business when I need my next repair.

I always feel like the folks at Import Doctors are giving me straightforward and honest information about what my car needs, what is good preventative maintenance, and what my options are. They are also really great at explaining the work theyre doing to folks who arent well versed in cars. When I came in with a couple of semi-serious maintenance needs, they worked hard to squeeze me in the schedule so I could leave that day with my newly repaired car. An added benefit is that their shop is located just a couple of blocks from the Stadium light rail station, making it easy to get around while your car is in the shop. This has become my go-to mechanic shop for my Toyota Corolla.

Import Doctors always takes good care of me and my vehicle, offering honest service and very reasonable prices. Steve is always particularly helpful and seems to do his best to help his customers. I wouldn’t want to go anywhere else in Seattle!

Super helpful, friendly, & great prices!! would definitely recommend to others. They were able to have it done quickly!!

These guys are not only very knowledgable and skilled in their work, they are very real, down-to-earth people who care about their customers! They bent over backwards to get me back on the road, even with some major repairs. They also worked with me financially, and for all that they did, gave me a great deal! My MINI Cooper is now running perfectly, and you can bet that I wont take it anywhere else! Thanks guys!!

The issue with my car was resolved in a timely manner without any delay. They charged a fair price for the work and were very friendly and welcoming. I definitely shall be bringing my car here for service.

So nice and caring and I have never had an issue with Import Doctors Auto Repair. Love this place. They dont pressure you into anything either. My car always feels a lot better after I take it in.

The Import Doctors are exemplary surgeons of the automotive mechanic world. Their work is second to none (prompt, extremely competitive pricing) and they always greet you with smiles that stretch from Compton to Carlsbad with customer service thats A-1.In other words, theres nothing that I can mention that hasnt been stated before (talk about awesomeness in consistency!)Highly recommend these guys to the world at large..

My 98 A6 had a really weird moisture leak into cabin issue that I was unable to troubleshoot. I had heard a couple of good things about them from friends. So took it in. The total turn around time was around 2 weeks. They said they had to dry the car out completely and wait for the leakage to happen in order to diagnose it. They finally figured out that the repair is actually a pretty small piece but the windshield had to be removed to get to it. They got a guy from another shop to come take out the windshield. That guy from the other shop messed up and cracked my windshield and asked me to pay for it. But the owner at The Import Doctors was able to convince the other shop to get that fixed for free as it was clearly not my fault. I really appreciate his help in resolving the issue. The people at Import Doctors were also able to satisfactorily explain what was wrong. I did feel like I was overcharged, but the quality of work and customer service made up for it. During the two week wait, they even fixed a couple of small things for me for free. Oh and the moisture leak problem hasnt returned for the last 3 months! I will recommend this place.

I cant say enough great things about the Import Doctors! After encountering an anomaly while fixing my truck these guys went above and beyond what was expect to get it fixed. I highly recommend them! Not only are they fair, honest and thorough; they are exceptional and patient at helping their customers understand exactly whats going on with their vehicle.

Excellent service! Our car broke down en route back to Canada. They fixed the problem immediately. Car was ready when they said it would be. Price was phenomenal. Would highly recommend to anyone!

Marco and the crew are awesome! I have taken 3 different cars to them (Passat, Honda Civic and a Mini Cooper) for service over the past 6 years and received the same outstanding service there each and every time! Very consistent, knowledgeable and affordable. The location is great also!

Quick and reasonably priced repairs on my 35 year old VW.

Im in love! The only place I will bring my Smart Fortwo from now on!

Ken and his crew are outstanding. Fair, competitively priced, and trustworthy service. Their 2 year, 24,000 mile warranty is a testament to the fact that they stand behind the quality of their work. Highly recommended mechanics.

Knowledgeable friendly staff who take excellent care of my vehicles.

The guy at the counter has no personality and not easy to talk to. I brought my 2015 Jetta in for an oil change and asked them to investigate a squeak I was hearing. I was told it was coming from the tensioner and I gave the go ahead to replace. It was still squeaking after The Import Doctors supposedly replaced it. A few months later I went to the dealership for warranty work and I told them about the squeak and they fixed the squeak by essentially replacing the same parts that The Import Doctors supposedly replaced. I wont be using The Import Doctors again in the future.

Super experience, the group there patiently takes care of your concerns and makes sure everything is resolved. Highly recommended! Been with them for years ...

I had a dead battery a 1/2 mile from Import Doctors and I called hoping they had a roadside service... they sent someone out to jump my car at no charge! Antonio made me feel very comfortable in this awkward situation. If I lived closer I would definitely use them! Genuine helpfulness. Most companies arent like this anymore! Thank you Import Doctors! 🙄

No BS, straight truth auto repair shop. They were up front with all costs and kept me up to date with the status of the repairs. No upsell to random fixes that I may not need.

Amazing, affordable and friendly service!

Ive been taking my VW Golf to Import Doctors for the past 2+ years. Each time, I have had a great experience! Steve is great at what he does, he explains the issue (if any) with my vehicle and also tells me what may cause a potential problem in the future. I will continue to bring my vehicle here!

This guys can’t even listen to you, they told me to go back after a week so that they can take a look at my car, don’t even try

Tl;dr: Great shop, great guys, honest, will use again and again.These guys helped me sort out an issue with my 08 GTI recently. A bad relay that had symptoms of something much worse. They took the time to do a through inspection of what the problem was to arrive on it being a simple relay. Rather than charging me an arm and a leg for the hours they spent searching for the problem, they only charged me for an hour of labor and the part ($20). This is the way these interactions are supposed to go. They have a repeat customer in me (just hopefully not too soon).

I take my Audi TT there to be serviced and I am a customer for life!They care about you and dont try to charge you more than what you need.They are less expensive then servicing your car at a dealership.

I took my car to Import Doctors Auto Repair to have the break pads replaced and they also fixed my emergency brake light as well,great service with professional and friendly mechanics.

Both my wife and I have been bringing our cars to Import Doctors since they were operating out of the garage in Belltown. So since 1980 we have trusted them with our cars and we have never been disappointed.

Wonderful customer service, repairs are done with maximum experience and a very super friendly staff!

I have taken my old, but nevertheless dear, BMW here twice. I cant say enough good things about both the mechanical and customer service Ive received. I enthusiastically recommend it to anyone with an import, whether brand new or well used.

Ive been having my vehicles serviced & repaired at Import Doctors since 2007! Ive followed them from Bell Street to Westlake to 6th Ave. Always courteous, best service & never recommends or performs unecessary work. Reasonable prices too!Friends I have referred have agreed. Marco & his team are the best!

The most honest and high quality shop I have ever been to... Been doing business with them for over 25 yrs....

Our first experience several years ago was great. This time is disappointing. I dropped my car off 13 days ago to be fixed. The completion date kept getting pushed back day by day.2 days ago, they told me it was ready and done. I picked up the car and paid $2300. And drove it home. They next morning, I get in the car, turn it on and it dies. I had to have it towed right back in.I called to notify them it was coming back, I also called later to make sure the car arrived. (10am) I have not heard from them since...24 hours later.Communication is the foundation of customer service. I am a very patient customer but this is unreasonable.Ken, you need to call me and keep me informed. Otherwise you allow customers to became disgruntled when it could have been avoided.

These guys are amazing. I wont take my car anywhere else.

First time at this shop, wont be the last! Had a failing AC system in my VW, already had suspicions that it was the compressor. They diagnosed that it was in fact that. I dropped off the car before opening, they had it finished before I got off work for the day. AC is now so cold, Im thinking about hanging and curing meat in the back seat!

Theyre okay. I think its my BMW I hate, not them.

Steve and the guys tackled my old MB and cured its ills...

Lost a star because they moved ;( I like them south of downtown, sad.

Quick and easy, respectable service

Great service